Recent customer comments

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Excellent



based on 36 reviews
  • Cleanliness 9.0
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 7.9
  • Food/Dining 7.9
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Christina from Australia
Couple
Standard Room
Stayed 2 nights in May 2014
Shoebox rooms
Location, customer service
Came from the spacious Adria (In south Kensington) to this shoebox. Very disappointed to say the least given the price was almost double at The Bloomsbury. Not worth the stay unless you're willing to pay the big bucks for the better rooms. I think we had a Superior and even that was tiny, and had a very small bathroom. Stayed here on recommendation and due to its location in the theater district. Was not impressed with it.
Reviewed January 04, 2015
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Diane from United Kingdom
Couple
Standard Room
Stayed one night in October 2014
Beautiful hotel in a great location
It's uniqueness of decoration - not being part of a large chain helped.
Reviewed November 03, 2014
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Sandy from United States
Family with older children
Standard Room
Stayed 3 nights in June 2014
Lovely hotel with excellent staff.
Friendly staff, Location
What a nice experience. A lovely English hotel with a very friendly, professional staff.
Reviewed July 03, 2014
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DANIEL from Singapore
Couple
Standard Room
Stayed 5 nights in April 2014
Centrally located and clean
Location, location, location
Efficient room service. Great location. Warm reception
Reviewed April 24, 2014
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Chi from Hong Kong
Couple
Standard Room
Stayed 2 nights in March 2014
Friendly staff, quick access to tube station
Reception staff are friendly, nicely decorated hotel and close to transportation facilities
Generally good. Except for the electricity plug is too limited.
Reviewed April 01, 2014
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Jacqueline from United Kingdom
Couple
Standard Room
Stayed 2 nights in March 2014
Brilliant
Location, walking distance to the theatres, oxford street, the underground location was fantastic
Check in was very quick. All the staff were very friendly the ambience was lovely. The room was contemporary and had every thing you needed furnished to a high standard. Everything you would want from a city hotel.
Reviewed March 18, 2014
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William from Australia
Solo traveler
Superior Double
Stayed one night in February 2014
A quick overnight
Conveniently located,
Reviewed February 20, 2014
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paul from Malta
Family with young children
Superior Double
Stayed 6 nights in January 2014
excellent couldn't be better
location/staff/cleanliness
Room was excellent, the staff were really friendly, breakfast was great especially the welcoming staff we had a 1 year old kid and everyday we ere welcomed with a warm smile and really helpful and the location…bang in the middle of everything covent garden,shopping transport.
Reviewed January 23, 2014
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Roberta from United States
Couple
Standard Room
Stayed 3 nights in November 2013
extremely comfortable however rooms are small by N
staff, food public space
I have never encountered such solicitous staff that virtually anticipated our every need.
Reviewed November 22, 2013
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Jane from United Kingdom
Couple
Standard Room
Stayed one night in November 2013
Perfect stay, excellent central location
Helpful friendly staff, clean attractive room and great central location
Had a lovely stay at this well presented hotel, staff lovely and very accommodating in making my partner's 40th birthday weekend extra special. Would return anytime and would highly recommend to friends. So central we didn't even need to use public transport!!
Reviewed November 20, 2013
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