Excellent 8.4
Based on 209 reviews

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About this property


Built in 1850, The Boutique Residence Hotel is a distinct addition to the city's skyline. Only 8 kilometers away, this 4-star hotel can be easily accessed from the airport. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks such as Yap Kongsi, Khoo Kongsi, and Lebuh Armenia. The excellent service and superior facilities make for an unforgettable stay. Smoking rooms, a concierge, shops, laundry service/dry cleaning, and meeting facilities are just a few of the facilities that set this property apart from other hotels in the city. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience with air conditioning, a microwave, ironing board, a separate shower and tub, and complimentary Wi-Fi internet access in each room. The hotel offers wonderful recreational facilities such as an indoor pool, gym, and Jacuzzi to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at The Boutique Residence Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Convenience store
  • Restaurant(s)

Services and conveniences

  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area


  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • German
  • Malay
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Please note that hotel rooms are strictly non-smoking area.

Bicycle is not allowed in the hotel interior and the hotel do not provide storage for bicycle.

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 15 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 18 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Rooms : 11
Reception Open Until: 11:00 PM
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1850
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

based on 209 reviews
  • Cleanliness 8.7
  • Facilities 7.1
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 6.7
Sort by

Amy from United States
Stayed 3 nights in September 2015
fabulous heritage hotel
I stayed here with a friend and really enjoyed walking around georgetown - access to everywhere. there was a loud play from the church across the street which could not be helped but did not affect our sleep as it did not go on too late. the manager of the hotel gave us great advice regarding street food. highly recommend.
Reviewed September 10, 2016

SZE from Hong Kong
Superior Family With Breakfast
Stayed 5 nights in June 2016
Reviewed July 02, 2016

Boon from Malaysia
Families with young children
Family Junior Suite
Stayed 2 nights in June 2016
Great location and nice decor.
A let down due to poor maintenance and low hygiene. Room 10 bathroom squeaking sound loud and request for just simple lubricating on the hinges was ignored and not attended
Reviewed June 07, 2016

Anna from Malaysia
Families with older children
Stayed 1 night in May 2016
Centralized location for food and activities
Location to all the place of interest is good. Lots of choices for food and activities around the area. Will stay this hotel again in my next visit.
Reviewed June 02, 2016

Gan from Malaysia
Families with young children
Stayed 1 night in April 2016
Nice experience in this hotel..good location,nice staff service..is perfect if can have one more shower room..
Reviewed May 03, 2016

Jia from Malaysia
Stayed 3 nights in April 2016
the staff is nice
I will check in there agian when I visit Penang next time
Reviewed April 22, 2016

chee from Singapore
Families with older children
Deluxe Double Suite Room
Stayed 3 nights in April 2016
The room facilities
the air-conditional is not cool enough the rest quite good.
Reviewed April 12, 2016

Sai from Malaysia
Deluxe Family Suite
Stayed 1 night in April 2016
Great Hotel
Nice hotel. Friendly and helpful staff. We will come back again.
Reviewed April 11, 2016

Mahadi from Malaysia
Business travelers
Family Room with Bathroom
Stayed 1 night in March 2016
Below expectation
Over rated...
Reviewed March 31, 2016

Hui from Singapore
Stayed 2 nights in March 2016
Exellent location; fantastic duplex unit for a large group
Location, location, location. :)
Reviewed March 24, 2016


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