Great location nice and clean room”

A decoration of hotel is nice. Room is clean and new. Staff can speak english. Shower is comfortable. Service is good. If i have a change , i will stay this hotel again.

Location OK, but not up to par. ”

The location of the hotel was decent, it was only about a 10 min. walk to the subway as well as Nanjing Road. However, the room air conditioner didn't function properly, shower stall was clogged and moldy, and the room window was only 16" high. Saw a cockroach crawling on the floor of the toilet. On the other hand, the price was relatively cheap. So in the end you get what you pay for.

Very good”

The bell boy/porter was very friendly and helpful. He was always ready to help with a smile and is very attentive. Well done!

Standard”

All is ok, Room looks old. Standard service.

Average service”

All is ok, Room looks old. Standard service.

Near metro, near the Bund, old hotel but renovated”

I stayed 3 nights. The hotel is 2-3 blocks form East nanjing station exit 2 or 5. The hotel is quite old but renovated. I booked the river view room and imagined that i will see the view on the Bund side but the view i see is just the buildings next to the hotel. So, i won’t pay extra to choose this room type again. There are many food shops just walk straight one block from the hotel. I don’t like a female reception. She has never given guests a smiles.

BE CAREFUL AND QUESTION EVERYTHING”

Arrived at 1.30pm and concierge could not find our booking. They then told us we had too many people for the Family Room however I had printed and photographed the booking which showed 3 adults per room and 2 children between 0-17 stay for free with a Queen bed and sofa bed (my husband and I and our three children 15, 12 and 8). After much heated conversation they agreed this was okay. On arrival at the room, it had a queen bed and a small single bed. When my husband questioned them as to where the sofa bed was they said they did not have a room available with one and what we had was all that was available. So the five of us slept on the equivalent of what should sleep three people. We got given only three towels and had to argue for more and the following morning after the room was cleaned we were again only given three towels. As for breakfast be warned - DON’T BOTHER. Kids were not free and this was not disclosed at ANY TIME ON ANY PAPERWORK ON AGODA OR AT THE HOTEL!!!

Highly Recommended!”

Our room has without window, but we don't need it because who opens the hotel windows anyway for fresh air? LOL.. Just honestly, nobody do that. So we don't need hotel windows, for fresh air or ventilation. ur big is quite big , good enough for 2 of us incuding our huge luggages. Toilet show room is huge and nice. Staff and bellboy is very friendly and helpful. LOCATION IS EXCELLENT !! Very near to THE BUND , just like 5 to 10 mins away depends on how fast you walk. And The train station of Nanjing West station is just 5 mins . Also, the big shopping area , Nanjing Pedestrian way, is just beside this Nanjing West station which is only 5 mins away from the hotel, Overall, hotel is very clean , no bugs , no mosquitoes, no disturbances , good housekeeping cleaning , Sound proofing is quit good . Oh, the restaurant is even so kind to help me heat up my packed food from outside .. using their microwave . I didn;t think they will help me do it. But they do it without hesitation .

Proper position and price of traveler, but poor service attitude”

The position and price is are proper just traveler. Hotel worker have to receive education of service attitude.

Family Venture in Shanghai”

Hello, I recommend the huge family room with the circular window view; we were on the 12th floor so higher is better if you want a good view of the Shanghai tower, and towards Nanjing Road. We used the exercise facility which was adequate but didn't have breakfast which is quite expensive if not ordered with the room. Easy walk for a few blocks to Nanjing Road and a littler further down to the Bund (15 minutes) on safe roads with lots to see. We managed to take the MagLev and Subway which is easier that you would expect, but recommend only one carry on luggage each or you need to take a taxi. Took taxi back to airport which the front desk organized in 15 minutes time. If you arrive after 11pm expect to use your phone flashlight to find the room as the halls will be minimal lit which seems odd at first until you realize the whole city has little lights in late evening likely to conserve electricity. But between 6-10pm the city very lit up! Staff good enough. Will stay here again.

A nice colonial style hotel”

Though a little outdated, the hotel was nice enough and you can tell it probably used to be closer to a 5 star hotel back in the day. It’s fairly clean but old so expect a few stains on the carpet and/or bathroom walls. Staff provided acceptable service to me (Asian descent) but exceptional service to my husband (Caucasian descent). Nothing to fear as this is pretty common across China. The bellboy was the most helpful person at the hotel, but clearly did it for a tip, which is fine. It’s close to the subway and the top of the Bund. Room was very big and as was the bathroom. No tub though.

The Room river view so nice”

This is my second time stayed here . Overall of hotel is good. I booked RiverView room, The Bund view so nice that why I stayed here again. For where to eat ,just across the street have the road with local market and restaurants . The staffs also good service mind

Reliably good hotel near Bund”

About 6 blocks from Bund, this well-appointed hotel has small, very comfortable rooms decorated in excellent colonial taste. The dining room offers a very good breakfast buffet, and if you're lucky enough to get a window table, a great view of the winding Huangpu beneath.

Very comfortable hotel with excellent breakfast”

This is a very pleasant older hotel located about six blocks from the Bund on a quiet corner. Although our room was quite small, it was very comfortable. Excellent large shower. The breakfast on the 17th floor included a very good, beautifully presented, and ample buffet. Would recommend a package that includes the buffet in the room cost (otherwise 98 rmb). The view of Shanghai from the restaurant window was perfect. The staff were very helpful and English speaking.

Jade from Philippines”

Location of this hotel is superb, walking distance from The Bund and East Nanjing Road. Lots of nearby restaurants. Breakfast is good. Room is spacious. Hotel is obviously old but still pleasant to stay. Most of hotel staff don't know how to speak English. When we arrived early morning, one of the front office staff was actually sleeping.

Good”

The location is walking distance to Nanjing walking street convenient to shoppers, how ever the hotel is run down needs renovation, the room I booked deluxe queen bed area 50m2 very spacious but the windows is not full height . I’m really disappointed with the design. The windows from floor level is about 1/2m height can’t see the any view at all. Lastly the hotel breakfast it charge way high RMB98 not worth the money. I recommend this hotel is because of good location

Great Location ”

Very near East Nanjing Shopping Street. Near the metro. Very near a 24 hr Family Mart. Walking distance to the Bund. Rooms are big . Family rooms accommodate us all. Staff are very friendly. They respond rather immediately in English. Shuttle to airport also available at a standard charge.

excellent of valuse for money, comfortable room and good location”

We spent 4 nights here with family queenbed room which is quiet big and comfortable , convenience for luggage storage and arrangement, two small square windows for seeing outside environment ( road view) . Soft pillow and bed. Front desk and reception can communicate in English. Hotel Entrance has many ladder steps for luggage carry out . Anyhow, it close to many attraction places by approx. 10 min walk.

Satisfied ”

Being an International Hotel, service attitude of the staff needs boost up. However, I would like to commend Kerry (not sure if he is the Porter), he is the only staff who is proactive and serves with a smile. He approaches us when he saw us trying to drag the luggages up and down the flight of stairs at the Entrance when we arrived and on the day we left. He is the only one we met who went the extra mile. I booked a room for 3 persons but the room only made provisions for 2 guests upon checked in. I need to call for the third set of towels and toiletries to be in. The coordination between front desk and housekeeping needs improvement too.

Good location and price”

Family of 2 adults and 3 small kids staying in one room. Close to Nanjing Rd East Station and the Bund. Comfortable room to come back to after a day out. English speaking staff. Would book there again.