The Cabanas Hotel at Sun City Resort
The Cabanas Hotel at Sun City Resort
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Standard Twin The Cabanas Hotel at Sun City Resort
Standard Twin
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Interior view The Cabanas Hotel at Sun City Resort
Interior view
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Interior view The Cabanas Hotel at Sun City Resort
Interior view
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Swimming pool The Cabanas Hotel at Sun City Resort
Swimming pool
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Location
Excellent
8.4
See all 60 photos The Cabanas Hotel at Sun City Resort
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The Cabanas Hotel at Sun City Resort

Excellent location
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Very good
From 212 reviewsSee what guests said
7.7
Recommended by 83% of guests
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Twin
Twin
...
  • Lake view
  • 26 m²/280 ft²
  • 2 single beds
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Standard Twin
Standard Twin
...
  • Garden view
  • 26 m²/280 ft²
  • 2 single beds
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Lake Family Room
Lake Family Room
...
  • Garden view
  • 29 m²/312 ft²
  • 2 single beds and 1 sofa be...
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Standard Family
Standard Family
...
  • Garden view
  • 29 m²/312 ft²
  • 2 single beds and 1 sofa be...
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Family
Family
...
  • Lake view
  • 29 m²/312 ft²
  • 2 single beds and 1 sofa be...
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Paraplegic Room
Paraplegic Room
...
  • Garden view
  • 29 m²/312 ft²
  • 2 single beds
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Real reviews from real guests

Agoda Reviews (212)Booking.com Reviews (3212)
7.7
Very good
Cleanliness7.9
Facilities8.0
Location8.4
Room comfort and quality7.3
Service7.6
Value for money7.1
Provided by verified guests of Agoda
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Showing 161 verified guest comments
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5.6
Mohit from India
Couple
Standard Twin
Stayed 1 night in December 2017
stick to better places”
Dont fall to save few bucks, not worth it.
Reviewed May 21, 2018
10.0
J from South Africa
Group
Standard Twin
Stayed 1 night in March 2018
Exceptional”
great place..
Reviewed April 10, 2018
Dear J Thanks for feedback, we appreciate your comments Regards Sun Cabanas
Responded April 12, 2018
The Cabanas Hotel at Sun City Resort
10.0
J from South Africa
Group
Standard Twin
Stayed 1 night in March 2018
Exceptional”
always great place..
Reviewed April 10, 2018
Dear J Thanks for feedback, we appreciate your comments Regards Sun Cabanas
Responded April 12, 2018
The Cabanas Hotel at Sun City Resort
7.6
Rory from United Kingdom
Couple
Standard Twin
Stayed 1 night in April 2018
Stay here for ease but don’t expect anything special”
If you’re staying at Sun City then this is the cheapest of the on-site accommodations but it is all standard, mass produced mediocrity. The breakfast was good and plentiful, rooms clean and have what you would expect but you literally could be anywhere in the world. Travel lodge blandness!
Reviewed April 09, 2018
Dear Rory Thanks for the feedback on your stay. We value the time you took to make us aware of your experience. Regards Sun Cabanas
Responded April 12, 2018
The Cabanas Hotel at Sun City Resort
5.2
Craig from South Africa
Couple
Standard Twin
Stayed 2 nights in February 2018
Expected much more for the money we spent”
We booked in for the weekend and was immediately disappointed as the room had not been cleaned properly. This was reported to the concierge and it was sorted out. Considering the money spent on the accommodation, I could've have stayed at a much better place for the same price.
Reviewed February 26, 2018
Dear Craig Thanks for your feedback, we are glad your room was sorted soon as it was reported. Regards Cabanas
Responded March 10, 2018
The Cabanas Hotel at Sun City Resort
7.2
Carmin from South Africa
Family with young children
Standard Twin
Stayed 2 nights in February 2018
Relaxing weekend ”
We had a great weekend and the facilities were great. The floor in the bathroom was dusty and dirt in the shower.
Reviewed February 26, 2018
Dear Carmin Thanks for your feedback we glad you enjoyed your weekend, we will address the issues raised with our housekeeping team. Regards Cabanas
Responded March 10, 2018
The Cabanas Hotel at Sun City Resort
4.0
Jacqueline from United Kingdom
Family with young children
Standard Family
Stayed 4 nights in February 2018
Disappointing”
Rooms where small, we have to ask to be move from our room as it has a very strong cigarette smell and was moved to the far end location even though there were vacant rooms available nearby. These rooms are still vacant up to our departure! The hotel was the furthest hotel from the central area where the restaurants and main attractions.
Reviewed February 23, 2018
Dear Jacqueline Thanks for your feedback we will address the issues raised with our housekeeping team. Regards Cabanas
Responded March 10, 2018
The Cabanas Hotel at Sun City Resort
8.0
Shamiso from South Africa
Couple
Standard Twin
Stayed 2 nights in February 2018
Really enjoyed our stay.”
I honestly feel that the staff could be a little more friendly. They seem to pick and choose who they reapond to in a friendly manner. The staff by the lake (parasailing etc) gave us THE BEST SERVICE, they were all friendly, welcoming and so helpful. We enjoyed our stay, it was worth every penny spent. I just suggest that the staff get training regarding customer service, the resort is too beautiful and well maintained, to have things like ‘bad attitude’ bring it down.
Reviewed February 22, 2018
Dear Shamiso Thanks for your feedback we will address the issues raised with the Team and make sure that friendly attitude is maintained daily with all our Guests. Thanks Cabanas
Responded March 10, 2018
The Cabanas Hotel at Sun City Resort
8.8
betsy from Philippines
Couple
Standard Family
Stayed 2 nights in February 2018
Amazing”
Safari tour and Segway tour
Reviewed February 17, 2018
Dear Betsy Thanks for staying with us and we glad you enjoyed your Safari Regards Sun Cabanas
Responded February 18, 2018
The Cabanas Hotel at Sun City Resort
8.8
Malcolm from South Africa
Couple
Standard Twin
Stayed 4 nights in January 2018
Our little break.”
The Cabanas is offers an ideal vacation whether you are a couple or a family wanting to take a break. Walks , gaming drives, relaxing at the pool or even frolicking in the water at the Valley of the Waves are all on offer. It is a holiday that I highly recommend.
Reviewed January 16, 2018
Dear Guest Thanks for your feedback, we are delighted that you have enjoyed your stay with us. Regards Sun Cabanas
Responded February 12, 2018
The Cabanas Hotel at Sun City Resort
10.0
Robert from South Africa
Family with teens
Standard Twin
Stayed 1 night in November 2017
Exceptional”
Had a lovely stay, immaculate gardens
Reviewed November 30, 2017
Thanks for feedback, hope to welcome you again
Responded December 04, 2017
The Cabanas Hotel at Sun City Resort
4.4
Stephen from South Africa
Couple
Standard Twin
Stayed 2 nights in September 2017
Reception staff all miserable and unhelpful.”
Reception staff are all miserable and act like they doing you a favour. Manager looks like she is sleep walking with the most unhappiest face ever. She charged me for breakfast but when arriving at breakfast, it wasnt registered on the system. The pool waiters also miserable and after taking an order, we waited an hour to still not receive anything... we only received good service upon speaking to the food and beverage manager Bonny and a lady named Dorah, who really tried their utmost best to turn our terrible experience around. This will be my last visit to Sun City Cabanas. They will never see One Rand from me ever again
Reviewed September 27, 2017
Dear Guest Thanks for taking the time to give feedback with regards to your stay with us. We have already addressed the dissatisfaction treatment you received from Refilwe at Reception and this will never happen again going forward. We are glad you have mentioned some outstanding service services received from Bonny & Dorah and this has been communicated to them for their efforts in creating lasting memories. Once again our sincere apologies for the breakdown in service levels. Kind Regards Sun Cabanas
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The Cabanas Hotel at Sun City Resort
5.6
Lambertus from Canada
Couple
Standard Twin
Stayed 2 nights in July 2017
Above average”
Suncity a major tourist attraction was impressive good breakfast was ample;parking a bid bad but we managed We were overcharges by double the rate a day later we paid r 2600 and the day after we checked out the rate was r 1300 We will not be back after feeling ripped off We were local business travelers not foreign tourists with euros dollars
Reviewed July 31, 2017
Thank you for the feedback on your stay. We value the time you took to make us aware of your experience. These are not the standards we pride ourselves with. Your feedback will help us improve in the future. We are pleased that you enjoyed our tasty breakfast.
Responded August 21, 2017
The Cabanas Hotel at Sun City Resort
9.6
Sharon from Australia
Family with young children
Standard Family
Stayed 3 nights in July 2017
Fabulous place to stay with kids”
We stayed with our three young kids and had a fabulous time. Sun City is such a fun and easy place and cabanas best pick with kids
Reviewed July 17, 2017
Thank you for your feedback. We appreciate your comments.
Responded August 21, 2017
The Cabanas Hotel at Sun City Resort
8.4
Lesego from South Africa
Couple
Standard Twin
Stayed 3 nights in April 2017
Good”
The facilities were good, staff was friendly and professional. However I had an issue with ants in the room and bees at the bar and breakfast facilities.
Reviewed April 20, 2017
Dear Lesego Thanks for your feedback and we glad you enjoyed the facilities and staff been professional. we will address the issues with ants and bees in the restaurant. Regards Sun Cabanas
Responded May 02, 2017
The Cabanas Hotel at Sun City Resort
5.2
Alexander from United Kingdom
Family with young children
Standard Twin
Stayed 2 nights in March 2017
Just OK”
Sun City used to be a world class destination but these days it's looking a bit tired. Overall our stay was average. Staff by and large seem fairly disinterested and don't know the answers to basic enquiries. The room itself was fairly small and smelt a bit mouldy. Valley of the waves was still great however and made our stay enjoyable.
Reviewed April 08, 2017
Dear Alexander Thanks for your feedback and we will escalate issues raised to the relevant teams to address and resolve. Regards Sun Cabanas
Responded May 02, 2017
The Cabanas Hotel at Sun City Resort
8.8
Jaylene from South Africa
Couple
Standard Twin
Stayed 2 nights in March 2017
Excellent”
Rooms look exactly like the pictures. Modern, neat, clean, all the necessary amenities, big flat screen TV. Room and bathroom well laid out. Location close to waterworld, buses come around regularly (5-20 to transport pool with bar is great and breakfast excellent.
Reviewed March 04, 2017
Dear Jaylene Thanks for your feedback and we value your great comments. Regards Sun Cabanas
Responded May 02, 2017
The Cabanas Hotel at Sun City Resort
10.0
Thokozani from South Africa
Family with young children
Standard Twin
Stayed 2 nights in February 2017
Excellent”
Excellent
Reviewed February 16, 2017
Dear Thokozani Thanks for your feedback we value your comments Regards Sun Cabanas
Responded May 02, 2017
The Cabanas Hotel at Sun City Resort
7.2
Gregory from South Africa
Couple
Standard Twin
Stayed 4 nights in February 2017
GP”
Breakfast was delicious. Please look into covering your food items with a cloth or lid for hygiene purposes (people sneezing of coughing) over food and flies siting and nesting on the food, that was very off putting.
Reviewed February 13, 2017
Dear Gregory Thanks for your feedback we glad you enjoyed your breakfast and we appreciate the suggestion and will escalate to our chefs Regards Sun Cabanas
Responded May 02, 2017
The Cabanas Hotel at Sun City Resort
8.4
Keagan from South Africa
Couple
Standard Twin
Stayed 1 night in January 2017
great stay”
awesome stay great breakfast
Reviewed January 31, 2017
Dear Keagan Thanks for your feedback, we value your comments Regards Sun Cabanas
Responded May 02, 2017
The Cabanas Hotel at Sun City Resort
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