The Canopi, Bintan, A Tribute Portfolio Resort
Free Wi-Fi
2018

The Canopi, Bintan, A Tribute Portfolio Resort

Jalan Raya Haji KM 01 Kawasan Pariwisata, Lagoi, Bintan Island, Indonesia, 29152
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Safari Tent - Bed The Canopi, Bintan, A Tribute Portfolio Resort
Safari Tent - Bed
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    Lobby The Canopi, Bintan, A Tribute Portfolio Resort
    Swimming pool [outdoor] The Canopi, Bintan, A Tribute Portfolio Resort
    Bathroom The Canopi, Bintan, A Tribute Portfolio Resort
    Safari Tent - Bed The Canopi, Bintan, A Tribute Portfolio Resort
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     The Canopi, Bintan, A Tribute Portfolio Resort

    Guest reviews

    8.5
    Excellent
    /10
    (1713 reviews)See what guests said
    6.0
    Review score

    "Amenities are super standard."

    Cut F.

    -

    April 29, 2018

    9.0
    Exceptional service
    Recommended by 94% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Steamroom

    • Breakfast [free]

    Excellent
    Location
    8.6
    See map
    Excellent location
    Nearby
    Popular
  • Treasure Bay770 m
  • Laguna Bintan Golf Club2.22 km
  • Teluk Sebong Community Health Center3.78 km
  • Sungai Kecil Community Health Center3.78 km
  • Lagoi Bay4.45 km
  • Plaza Lagoi4.76 km
  • Lagoi Bay Lantern Park4.85 km
  • Ria Bintan Golf Club8.58 km
  • Pura suranadi10.59 km
  • Lagoi Beach10.91 km
  • 12 travelers are looking at this property right now

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    Value for money7.8
    Location rating8.6
    Nearest airportHang Nadim Airport (BTH)
    Distance to airport24.6 km
    Select your room
    Glamping Deluxe Tent
    Glamping Deluxe Tent
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Lagoon View
    Lagoon View
    ...
    • Room size: 40 m²/431 ft²
    • Lagoon view
    • 1 king bed
    Enter dates to see prices
    Deluxe Lagoon View Room
    Deluxe Lagoon View Room
    ...
    • Room size: 40 m²/431 ft²
    • Lagoon view
    • 1 king bed
    Enter dates to see prices
    Safari Tent
    Safari Tent
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Garden
    Garden
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Garden Tent, Guest room, 1 King, Sofa bed, Garden view
    Garden Tent, Guest room, 1 King, Sofa bed, Garden view
    ...
    • Balcony/terrace
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Lagoon View Tent Deluxe, Guest room, 1 King, Sofa bed
    Lagoon View Tent Deluxe, Guest room, 1 King, Sofa bed
    ...
    • Balcony/terrace
    • Shower
    • 1 king bed
    Enter dates to see prices
    Safari Tent, Guest room, 1 King, Sofa bed, Garden view
    Safari Tent, Guest room, 1 King, Sofa bed, Garden view
    ...
    • Balcony/terrace
    • Shower
    • 1 king bed
    Enter dates to see prices
    Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
    Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
    Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
    ...
    • Balcony/terrace
    • Shower
    • 1 king bed
    Enter dates to see prices
    Have a question for The Canopi, Bintan, A Tribute Portfolio Resort?

    What people love about the property

    • 10.0
      Exceptional

      "This place is great for a sweet escape from the hectic life in singapore!"

      AZAYLEA D.

      |

      January 8, 2019

    • 8.0
      Very good

      "A great resort with really chill vibes and with all the activities in one place."

      Ain

      |

      December 26, 2018

    • 8.4
      Excellent

      "Foods are great at the in-house restaurant."

      Kok V.

      |

      December 17, 2018

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    More about The Canopi, Bintan, A Tribute Portfolio Resort

    More about The Canopi, Bintan, A Tribute Portfolio Resort

    8.4
    Excellent

    "Nice and great place to stay for short trips."

    Kok V.

    |

    December 17, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Hotel provides free transfer to resort."

    Chow T.

    |

    January 1, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1713)Booking.com Reviews (580)
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.5
    Location8.6
    Service9.0
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (1713)
    All room types

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    Showing 686 verified guest comments
    12345
    8.8
    Excellent
    Mei from Malaysia
    Couple
    Glamping Deluxe Tent
    Stayed 1 night in February 2019
    Excellent”
    Nice and relaxing place to stay in. Activities are available to request. Staffs are very friendly especially Shinta. She is amazing, she will approach you to check on you to ensure everything is in order and she remembers you by name. Kudos to her.
    Reviewed March 05, 2019
    8.4
    Excellent
    Joey
    Couple
    Garden
    Stayed 2 nights in March 2019
    Romantic 3D2N weekend getaway ”
    Impressed by the friendliness of Canopi staff (everyone smile and greet you wherever you go), beautiful crystal lagoon (man-made beach with salt water, super instagrammable) and love our garden tent so much. Daily breakfast spread not bad and buggy service provided around the resort. Good choice of cable tv if you just wanna chill in the tent (nothing much to do after sunset). The massage @NIBBana (located at activity centre) slightly cheaper than Singapore but I find it so so. The bbq tent dinner is highly recommended (a bit pricey but worth it, we spent around S$80 for 2 pax, must book before 4pm) that we enjoyed our food outside tent under the stars. We went to Lagoi Bay by free shuttle bus to see the real beach. Had lunch @Warung Yeah (recommended by resort staff), the food was okay and the cafe is very good for photo taking. The Kampung kelong dinner was disappointing though, we have better seafood / zi char in Singapore. But the boat ride experience was cool. Overall experience was great. However the resort did not reply my message / email which I sent on 15 Feb & 25 Feb (they were very responsive for the first few queries though). Also, they promised to provide free simple room deco made of towel art for us but we did not see anything when we check in. Anyway we still enjoyed the glamping experience very much =)
    Reviewed March 05, 2019
    8.8
    Excellent
    Qiaofen from Singapore
    Couple
    Garden
    Stayed 1 night in February 2019
    Friendly staff and beautiful resort”
    The design of the resort is beautiful, we loved the spacious rooms too. There are plenty of activities to do at the activity centre too, but the prices are a little steep . Food wise, it was good in general, prices were a little expensive for Bintan standards, but nothing too unreasonable. Staff are very friendly and willing to help. Only problem I met was late check in, the room was not ready by 3pm, despite the fact we reached and checked in at 1:30pm. Staff promised to check again and let us know but they did not get back to us (we were sitting by the side) until we approached them again at 3.30pm.
    Reviewed February 11, 2019
    9.2
    Exceptional
    Rahul from Singapore
    Family with young children
    Garden
    Stayed 2 nights in February 2019
    Nice resort with unique canopy concept. Amazing pool and kid friendly. Staff is extremely helpful”
    The stay was amazing and the fact that there are few resorts which offer such nice canopy living. Added to that the water activities and a huge pool is a bonus. We travelled with a 1yr old kid and were comfortable with the help extended by the staff. Overall it was worth the anniversary trip
    Reviewed February 25, 2019
    10.0
    Exceptional
    Jamilah from Singapore
    Couple
    Garden
    Stayed 1 night in February 2019
    Wonderful Glamping Experience”
    We were given the best service from the moment we disembark the ferry. Greeted by a lady staff who was all smiles and we were shuttled to the resort (5mins of vehicle travelling). We were then greeted by wonderful staffs who administer the check-in. We were so in awe with the the lagoon while awaiting for the room to be ready. We had lunch at the restaurant and the food was delicious! Once the room was ready we took the buggy ride to our resort rooms. The room is super clean and toilet is outdoor which gives us a feeling of “camping”. The TV channels were great, not like the usual other channels provided by other hotels whereby it’s limited and bore to watch. They had an-in house BBQ for dinner time where we can make our order with the concierge to bbq our food. I will do this on my next stay! I was sad to leave but will make a return! There are too many staffs to thank but please convey my thanks to all staff who worked on 23/24 February! They were awesome, friendly and so helpful! Keep rewarding them for their service is really TOP-NOTCH! Thank you!
    Reviewed February 24, 2019
    10.0
    Exceptional
    Shirley from Singapore
    Family with young children
    Glamping Deluxe Tent
    Stayed 2 nights in March 2019
    Great Family Resort”
    My family had a wonderful time at the resort. Would definitely bring my baby there again.
    Reviewed March 06, 2019
    8.0
    Excellent
    Christina from Singapore
    Couple
    Stayed 2 nights in November 2018
    Good Weekend Getaway Location”
    The location was good, the rooms were clean and tidy. The staff was polite and very friendly. The areas of improvement would be the breakfast selection as well as the operation of the breakfast crowd. There was an influx of people during the peak hours of breakfast and the seating was a little chaotic and replenishment was relatively slow.
    Reviewed January 05, 2019
    10.0
    Exceptional
    Joyce from Singapore
    Couple
    Safari Tent
    Stayed 2 nights in October 2018
    Fantastic Glamping Experience”
    The crystal lagoon was fascinating and the tent was kept clean and well-maintained. The food served at the in-house restaurant was fantastic (I'm already missing the gado-gado) and there is definitely no lack of activities to do at this resort. It's a great place to chill and to spend some quality couple/family time. :)
    Reviewed January 02, 2019
    8.8
    Excellent
    Chow from Singapore
    Family with young children
    Glamping Deluxe Tent
    Stayed 2 nights in December 2018
    Excellent”
    Hotel provides free transfer to resort. The hotel was a stone throw away. Overall the service staff are very nice and helpful. The room was spacious with outdoor bathroom come with jaccuzi but . My daughter very enjoy play inside the jaccuzi. A of lot acitivities found around the hotel. Very big salted lagoon. You need to be patient at waiting for the buggy rides.. We decided to rent 2 scooter so we can move around and no need to wait for the buggy. Poor TV Network. We also enjoy the food at the restaurant especially satay! And some stall food is very nice you can find it at the activity center there. We will consider to come back again next time.
    Reviewed January 01, 2019
    8.0
    Excellent
    Gerard from United Kingdom
    Family with young children
    Garden
    Stayed 2 nights in December 2018
    Terrible construction noises ”
    2nd time at Canopi. 1st time was good. Tent was a novelty so small things like fact that the one other restaurant was closed that time wasnt a big issue. This time however, I’m sad to saying that it really didn’t meet up to expectation. The best thing about canopy is the absolutely amazing staff, very helpful, happy to help. However the tent itself had mould on the ceiling, stains on the carpet and worst of all was very close to the construction site where they are building new tents. It was so bad that the noise went on till 10 PM in the evening. (Was supposed to finish at 5pm) In addition to this the group next door were having a party till gone 11:30 PM and you could hear every single word. To sum it up the concept is great and the staff are absolutely fantastic but the small things are what matter. The place needs to be cleaner and if you’re looking for somewhere to go to get away from things for some rest and quiet then this really isn’t the place for you.
    Reviewed December 30, 2018
    8.8
    Excellent
    Jeannie from Singapore
    Family with young children
    Glamping Deluxe Tent
    Stayed 2 nights in December 2018
    Decent beach resort abeit expensive”
    We chose the glamping deluxe tent for our family of 4. It was spacious and had a indoor couple jacuzzi which was the highlight of the stay. However there was a surcharge for the addtional 3rd and 4th pax per room per night and that comes to more than idr 1,000,000 (s$100) for our 2 nights stay. The hairdryer in the room wasnt working. Meals at the restaurant within Canopi was not cheap (considering that its Bintan) at about idr 120k to idr 180k before taxes. We took the xmas buffet dinner and the bbq seafood were overly cooked. We like the ambience and the various water activities but felt that the pricing, especially for the food was on the high end for this 3/4 star resort
    Reviewed December 27, 2018
    10.0
    Exceptional
    Norimah from Singapore
    Couple
    Garden
    Stayed 2 nights in February 2019
    Great Stay!”
    Great resort to chill, relax and get away from our hectic life. Staffs are very polite, friendly, cheerful, welcoming and helpful. Buggy service to get you around the resort. The garden view tent spacious, clean and cozy with attached sheltered outdoor bathroom. Breakfast was fantastic with lots of choices and varieties. The crystal lagoon was huge, clean and beautiful. A great selection of activities to do. Overall, awesome and enjoyable vacation. Will definitely come back again with my kids!!!
    Reviewed February 20, 2019
    6.4
    Good
    KLARA from Singapore
    Group
    Garden
    Stayed 1 night in February 2019
    Too pricey for the location.”
    Very close to the jetty (5 mins car ride :) with no direct access to the beach. The tents are quite closed to each other and everything seems to be very artificial. Only 1 restaurant is available for your breakfast, lunch and dinner
    Reviewed February 18, 2019
    8.4
    Excellent
    Jia from Singapore
    Couple
    Glamping Deluxe Tent
    Stayed 1 night in February 2019
    Nov 2017 vs Feb 2019”
    It's my second time here. But I preferred the previous management style and their previous food. There was no update that they've removed the strap where all expenses in the resort can be charged to the room. Previously I loved that idea of that and not knowing they've changed the concept, I didn't bring any cash along in this trip which was quite inconvenient this time. And also, their main restaurant is all about buffet style now, couldn't get any proper western meal like pizza/pasta. So since there was nothing ala-carte to eat, I could only get my beer while sitting outside of the restaurant and not in the aircon where becos they were serving their buffet. But lucky there was still chicken wings snack available to order, if not really starve die there. I hope their restaurants get more improvement if not really no point going to such a nice resort with no good food. Is a waste seeing their previous concept and food gone. This time stayed the deluxe tent with the jacuzzi tub in our own toilet, very cool tub it was. Room everything was good as usual. But no in-room dining service available except for their bbq service which doesn't seem attractive enough for the price. So just bring your own snacks and food. Breakfast buffet provided wasn't very fantastic, but at least there was two egg stations, and the soup noodles was pretty ok. I think the customers are too many to let them be able to refill the food fast enough. Had a minor scare on getting my returning boarding pass from them. Already told the counter of my return ferry timing upon checking in but they didn't take note of it, so my boarding pass was not ready upon my check out. But at least they solved it in time for me to receive it at the terminal. So pls do take note and double check with them on your returning boarding pass. Hope their buggy service can be more readily available because it's really a long sunny walk from the tent to the activities centre. Don't think my third time will be any
    Reviewed February 08, 2019
    7.2
    Very good
    Ruijia from Singapore
    Group
    Garden
    Stayed 1 night in February 2019
    Good environment but need to improve service efficiency ”
    Nice lake/ swimming pool and choice of activities Friendly staff but need to improve service efficiency We paid for 3 adult room and had to ask twice for the staff to setup the additional bed for us. Phone is the room is not working and staff cannot fix it. Receiption staff printed out our departure ticket and forget to pass to us when we check out. We have to wait at ferry terminal for staff to bring the tickets to us, luckily the hotel is near ferry terminal. Overall superb evnironment, friendly attitude but messy management.
    Reviewed February 07, 2019
    10.0
    Exceptional
    Dan from Singapore
    Family with young children
    Glamping Deluxe Tent
    Stayed 2 nights in February 2019
    Nice property ”
    It’s a nice property ~ very beautiful ~ the tent is comfy and clean~ the staffs are nice, activities and food cost is reasonable ~ just that we feel there is shortage of staff. The check in was extremely slow, it took us a good 30-40 min for check in... there was hardly any staff (except for the safeguard) near the swimming pool~ But all in all, we like our stay there, and will most likely to come back ~ our baby had a great time there too!
    Reviewed February 06, 2019
    6.8
    Good
    Lay from Singapore
    Couple
    Garden
    Stayed 2 nights in March 2019
    Pleasant stay”
    Staffs are friendly and alway with smiles. Just that the room we stayed the door abit spolit need maintenance. The sofa in the room got stains 😥. But overall a pleasant stay 👍🏻
    Reviewed March 06, 2019
    8.4
    Excellent
    TANEYA from Singapore
    Family with young children
    Safari Tent
    Stayed 1 night in October 2018
    Excellent”
    Excellent place to relax and spend some time. However, you can enjoy the place more if you go in a group with friends or multiple couple families rather than solo couple with a baby. Still we had a fun time.
    Reviewed November 14, 2018
    8.4
    Excellent
    Nurashikin from Singapore
    Couple
    Safari Tent
    Stayed 2 nights in November 2018
    Rest & Relax”
    The room is cosy and clean. Good to relax away from busy city environment. The pool is beautiful and insta-worthy. Buggy service is accessible. All the staff are very friendly. Variety of food can be improved. Will definitely come back!
    Reviewed November 08, 2018
    10.0
    Exceptional
    Sara from Singapore
    Group
    Glamping Deluxe Tent
    Stayed 1 night in June 2018
    Fantastic Experience”
    All the staff was extremely warm, friendly and ready to serve. Service was extremely personalized and the staff could recognize us, as they interchange duties, and a lot of them would assist with buggy ferrying around the compound. Room was as per pictures. There were plenty of amenities around. The 2D1N stay was definitely too short. Overall, my entire stay at The Canopi was really nothing short of fantastic.
    Reviewed November 02, 2018
    12345
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