The Capital 20 West
20 West Road South, Morningside, Sandton, Johannesburg, South Africa, 2196 - See map
Conveniently situated in the Sandton part of Johannesburg, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "As per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival.
In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result."
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Fitness center
Swimming pool [outdoor]
Front desk [24-hour]
Luggage storage
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Excellent”
Always a good choice. Its been around for awhile and I've stayed here numerous times. Its starting to experience some wear but the management is ever-changing and always trying to get things right. TVs are getting dated and furniture starting to wear. But all in all its a nice, secure and clean place to stay. Good free parking, spacious accommodation (apart from the so called standard room which is a concrete matchbox), decent meals, nice shuttle (shared amongst the Capital Group). You really can't go wrong with 20 West. They need to be more flexible with their check-in times and try more to accommodate early arrivals
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Lovely hotel, nice and secured but small rooms.”
20 west is a lovely hotel to stay, very reasonably priced, located at up market area of Sandton, 15 mins walk from main Rivonia Rd. 15 mins drive to Nelson Mandela Square, very vourteous and pleasant staff only turn off was that rooms were smaller, otherewise a fab place to stay!
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Excellent”
I was at The Capital 20 West from Friday until Sunday. The Friday staff was amazing in my checking in. The Staff that took over for Saturday nightshift was very abusive to my guest following the incident that happened with the booking of other room.
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Good Property”
The Capital 20 West property looks exactly as pictured. Our stay was really good and relaxing. The staff is wonderful and is very helpful. With our stay we purchased the option that included breakfast and it was pretty good. Very spacious place and housekeeping did a good job cleaning everyday. Location is not too bad, but would suggest a rental car or you can take Uber everywhere with no issues. I would recommend it.
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perfect place to stay”
at first i reserved this hotel for 4 days but i have to be in johannesburg for a week. after 4 days i found it very good hotel so i prefered stay there for rest of days i have to be in johannesburg. nice place, warm people, best location near to nelson mandela square by taxi around 5 min.
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Great location”
the apartment is located in sandton very close to nelson mandela square and only a 25 min drive from the airport. the facilities, gym and swimming pool are great. the dining and food was equally good and well priced. the room was smaller than it looked in the pictures but since i was only staying for one night, it was perfectly comfortable. the rooms could have been quieter as noise filters in from the outside the staff was very friendly. the hotel does charge a refundable deposit which is almost 5 times the rental for the room which seemed a little pointless. overall i would recommend it.
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Overall pleasant stay at Capital West ”
My overall experience at Capital West was enjoyable. I had a pleasant stay. The staff were hospitable and warm. The hotel was clean and upkept. The only downfall was that breakfast was not included in my booking, not halal catered for us Muslim guests and an additional R180 a guest. The standard room though neat and modern was a little small and cramped. Lay out should have been little more spacious. Overall good stay.
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Great location”
very nice ,clean ,neat and very helpful. Its secure ,safe and close to Sandton city centre. Staff very helpful. The family enjoyed there stay.
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Excellent Stay”
Me and my wife had a wonderful a week long anniversary getaway from Tanzania. We were picked at the Airport by driver names Maxwell who the hotel sent for us. He was charming and friendly and we decided that we will only use him during the week which turned out to be the best option, he was reasonable costly, he took us a day long Soweto tour which we got to see all the historic sites plus Hector Peterson Museum plus bungee jump site which used to be old electrical generator plant. The apartments did not have a hotel fee to us as we purchased all our food and drink and made our own breakfast and dinner, we enjoyed the privacy and quietness the apartments brought. Overall at first this looked to be expensive but it was all worth every penny, my wife had such a wonderful time and we will definitely recommend to our friends and family to stay at the hotel.
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Well presented rooms”
I found this hotel to be very well presented & staff were very helpful. Nice pool and pleasant atmosphere. Very security conscious so i always felt safe. Very nice and reasonably priced restaurant below. Whilst small, the room boasted tasteful and modern furnishings. The hotel is situated close enough to walk to shopping centers including Nelson Mandella square.
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Reasonable place. But room was average . In my ooinion”
I can’t complain except for price. The room was clean and the bed nice but it was small and uninviting. It was a room to only sleep in. But the price was suggestive of something else. The food was also extremely over priced for the quality. I have stayed in much nicer places in Johannesburg for cheaper. I would add that I have never ever complained about a hotel before and don’t normally bother to complete these reviews I only did so because I feel quite shocked at the price
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Good but not so good.”
The staff is awesome!!! The food is good. Great gym. The room is very small and you kind of feel as if your bed is in the corridor. They offered an other room, not so much different. I could hear the people in the room next to mine. Spent my last day on a tour as I had a late night flight.. I was offered a room to shower upon my return :)) The price Agoda advertises for the airport pickup is not correct. Actuel price is 500zar.
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Excellent stay!”
It was a short stay and we got this on a 50% off special, but the 2 bed apartments were amazing with high end appliances. Just a heads up, when I booked the 2 bed apt, it showed a unit with 2 rooms and a kitchen with an island. When I got to the room it was 2 connected units of a 1 bed with kitchen and another 1 bed. Each had their own bathroom so it was really nice but I had hoped for the island the pictures originally showed. Staff was really great and very nice.
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Good Business Hotel & Internet.”
I liked the room, staff, food and beverage. The Internet connecttivity was good for South Africa.Secuity was at a very high level. Let down by transport service which dropped me at the wrong airport despite me telling him specifically which one I wanted to go to.I was then charged again to take me to the right one. This caused me to miss my flight and have to buy another air fare as well as waste 5 hours waiting for the next flight. The situation was made worse because the hotel receptionest said she told the driver the wrong airport because she did not know that there were two
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Very good, safe and convenient stay with a family”
The booking process was easy, my booking was upgraded by the hotel after understanding my needs (ofcourse at an additional reasonable charge), communication with the hotel was excellent, check in process was easy too. The hotel has good facilities, security is good, no noise is acceptable making your stay very quiet and comfortable. Has 24 hr gym access, amazing! Shuttle service available, a plus. Generally friendly staff, housekeeping, reception and restaurant staff.
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We will be back!”
Excellent hotel with large modern suite. Very clean, quite and comfortable. Staff were very friendly and helpful. Complimentary laundry, free parking, and all the comforts you could wish for. We will defintely be returning.
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Exceptional”
the room was clean , cheap price, helpful friendly staff
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Beautiful, Modern and Super Clean.”
I booked a standard room, i was called by reception to say that i am being upgraded to an apartment! My stay was amazing. Extremely friendly staff. Very clean please. Lovely pool and swimming area.
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overall good stay”
the hotel was in very clean condition and comfortable room. location is superb to both city and airport.
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Apartment style hotel ”
The hotel was advertised as a 5 star apartment type hotel. I have my reservations on the star rating but since the price is reasonable and within my budget I did not mind giving it a try. On arrival, I realized my hunch and if I were the one grading the hotel, I would only give it 4 stars. The pool is only a lap pool and since with the cold weather has not gone, I did not dive in. The gym although reasonably well equipped, was rather small and when more than 4 people was in it, it will be a crowd. The room is very small for a 5 star hotel and the fridge was empty and the room was not equipped with 5 star items. I did not like the ceramic tile floor because it was cold and room was not equipped with bedroom slippers.
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