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8.9

Excellent
0.3% this month
/10
(3,263 reviews)See what guests said
View23
Housekeeping11
Beach6
See map

9.5

Exceptional

Location rating score

Exceptional location - 200 meters to the beach
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Ocean Ventures

220 m

Makiwa Gallery

250 m

Umhlanga Lighthouse

260 m

Umhlanga Main Beach

270 m

Art Africa Umhlanga Rocks

320 m

Popular landmarks
Umgeni River Bird Park

10.7 km

Moses Mabhida Stadium

12.5 km

Big Rush Urban Adrenaline

12.8 km

Mitchell Park Zoo

13.2 km

Suncoast Casino

13.3 km

Closest landmarks
Durban View Park

980 m

Bronze Beach

1.0 km

Natal Sharks Board

1.4 km

Umhlanga Lagoon Nature Reserve

1.5 km

Body Guru

1.7 km

The Capital Pearls

"Beautiful hotel right next to beach, and the shopping mall downstairs makes it ideal for any emergency shopping."

Brenda - April 23, 2022
 The Capital Pearls
 The Capital Pearls
Swimming pool [outdoor] The Capital Pearls
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The Capital Pearls

6 Lagoon Drive, Umhlanga, Umhlanga, Durban, South Africa, 4320 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Umhlanga part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result."
  • Airport transfer

  • 200 meters to the beach

  • Located in heart of Durban

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money8.4
Location rating9.5
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.2 km

Rooms available at The Capital Pearls

Three-Bedroom Apartment with Balcony
...
  • Room size: 150 m²/1615 ft²
  • Sea view
  • 1 king bed & 1 king bed & 1...
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Two-Bedroom Apartment with Balcony
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
Superior Two-Bedroom Apartment
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 1 queen bed & 1 king bed
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One-Bedroom Apartment with Balcony
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior One-Bedroom Apartment with Sea View
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Studio Apartment with City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Superior Studio with Balcony
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 single bed or 1 king bed
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Superior Studio
...
  • Room size: 38 m²/409 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
One Bedroom Superior Apartment
...
  • Room size: 75 m²/807 ft²
Enter dates to see prices
Three Bedroom Apartment
...
  • Room size: 150 m²/1615 ft²
  • 3 king beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Capital Pearls?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to The Capital Pearls?

The Capital Pearls is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Capital Pearls also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Capital Pearls has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at The Capital Pearls?

Start your mornings right, with the continental and buffet breakfast options offered at The Capital Pearls. Breakfast is free for children, with an additional charge of 220 ZAR per adult if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Capital Pearls?

The Capital Pearls features an on-site restaurant for your dining convenience. Meals served include breakfast and lunch. International cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at The Capital Pearls?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at The Capital Pearls. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at The Capital Pearls?

On-site venues and convenient event services make The Capital Pearls an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at The Capital Pearls?

The Capital Pearls does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Capital Pearls?

The Capital Pearls is located in Umhlanga, famous for good restaurants such as Cottonfields, The Box Bar and Julio's.

What popular shopping places are close to The Capital Pearls?

Shopping options in The Capital Pearls’s Umhlanga neighborhood include Makiwa Gallery, Art Africa Umhlanga Rocks and Africa Art Gallery.

What are popular attractions near The Capital Pearls?

The Capital Pearls is located in Umhlanga area, which is famous for attractions such as Wavepark Gateway, Umhlanga Lighthouse and Durban View Park.

What popular beaches are close to The Capital Pearls?

The Capital Pearls is located in the Umhlanga area, which includes Umhlanga Main Beach, Bronze Beach and Umhlanga rocks Beach.

What popular natural sightseeing spots are close to The Capital Pearls?

The Capital Pearls is located within Umhlanga, which makes it conveniently close to natural sights including Natal Shark Board, Umhlanga Lagoon Nature Reserve and Hawaan Forest Nature Reserve.

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Explore the neighborhood

What people love about The Capital Pearls

  • 8.8

    Excellent
    Location

    "Beautiful hotel right next to beach, and the shopping mall downstairs makes it ideal for any emergency shopping."

    Brenda

    |

    April 23, 2022

  • 8.8

    Excellent
    Staff 

    "The breakfast is excellent, and the staff attentive."

    Brenda

    |

    April 23, 2022

  • 8.8

    Excellent

    "Will definitely stay there next time I go to Durban"

    Brenda

    |

    April 23, 2022

Property ranking|Compared to 1,092 Durban properties
See all rankings
Location score
9.5/10
Cleanliness score
9.2/10
Value for money score
8.4/10
Service score
8.7/10
Better than
99
%
of Durban properties
Better than
98
%
of Durban properties
Better than
97
%
of Durban properties
Better than
96
%
of Durban properties
Overall rating:

8.9

Excellent
467 reviews
Cleanliness
9.2
Facilities
8.8
Location
9.5
Read all reviews >
What travelers say they love:
The rooms are spacious with everything needed.
Kirsty from South Africa
Solo traveler
More about The Capital Pearls

More about The Capital Pearls

The Capital Pearls

Take everything available in Durban with a comfort stay at The Capital Pearls.
The Capital Pearls offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Durban even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. Front desk services including concierge service can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Capital Pearls. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Capital Pearls which has a selection of halal options.
The Capital Pearls offers unique recreational opportunities for all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

The Capital Pearls provides an excellent base for exploring the sights of Durban in-depth. Get fanatical at Moses Mabhida Stadium located 12.4 km away. During the season, you can buy tickets to see home games and cheer with the locals. Keep your vacation simple, with a visit to Golden Mile just 14.5 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Guests who stayed here rated the facilities above 98% of other accommodations in the city.
This hotel scores higher than 97% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

7 mentions

View

5 mentions

Food & Dining

4 mentions

Breakfast

3 mentions

Languages spoken

  • English

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Food and dining
Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site

Restaurant

  • Menu: Buffet
Location
6 Lagoon Drive, Umhlanga, Umhlanga, Durban, South Africa, 4320
Exceptional
Location

9.5

Airports

  • King Shaka International Airport (DUR)
    13.2 km
  • Pietermaritzburg Airport (PZB)
    67.4 km

Public transportation

  • Mount Edgecombe Station
    5.8 km
  • Ottawa
    7.5 km

Hospital or clinic

  • KZN Day Clinic
    1.7 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Umgeni River Bird Park
    10.7 km
  • Moses Mabhida Stadium
    12.5 km
  • Big Rush Urban Adrenaline
    12.8 km
  • Mitchell Park Zoo
    13.2 km
  • Suncoast Casino
    13.3 km
  • Golden Mile
    14.6 km
  • Durban Botanic Gardens
    15.3 km
  • uShaka Wet 'n Wild
    16.2 km
  • uShaka Marine World
    16.4 km
  • The Valley of a 1000 Hills
    31.9 km

Nearby landmarks

  • Ocean Ventures
    220 m
  • Makiwa Gallery
    250 m
  • Umhlanga Lighthouse
    260 m
  • Umhlanga Main Beach
    270 m
  • Art Africa Umhlanga Rocks
    320 m
  • Africa Art Gallery
    360 m
  • Granada Square
    360 m
  • Durban View Park
    980 m
  • Bronze Beach
    1.0 km
  • Natal Sharks Board
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Getting around

  • Airport transfer fee400 ZAR

Extras

  • Breakfast charge (unless included in room price)220 ZAR

The property

  • Number of restaurants1
  • Number of rooms 70
Property announcements

As per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Reviews of The Capital Pearls from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.8
Location9.5
Service8.7
Value for money8.4
High score for Durban
Rating
9+ Exceptional (87)
8-9 Excellent (23)
7-8 Very Good (20)
6-7 Good (9)
<6 Below Expectation (17)
Time of the year
Mar - May (37)
Jun - Aug (25)
Sep - Nov (52)
Dec - Feb (42)
All guests (467)
All languages

Show reviews that mention 

Showing 156 verified guest comments
12345
9.2
Exceptional
David from Germany
Couple
Stayed 5 nights in April 2018

Luxury dwelling with some rough edges still to be refined.”

The building is brand spanking new with the smell of paint still in the air and a construction site adjacent where the newest section of the complex is being erected. The equipment in the rooms is more than adequate, functional but not yet "gemütlich". Carpets on the floor and pictures on the walls would give the rooms a less clinical feel. Why is the enormous TV located above the writing desk in the corner? Why is there no desk lamp? Eager, friendly and willing young staff are ready with advice, for example, on which lifts to use to find one's way out of the building. The location of the Capital Pearls is perfect for all who want to be close to the ocean in Umhlanga and yet also in the middle of the action for entertainment of an evening. Parking is free, covered and most convenient on the 4th floor, reception on the 5th, exit to the street on the 3rd. Now that we've orientated ourselves, we'd like to return.

Reviewed April 24, 2018

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10.0
Exceptional
Rose from Australia
Family with teens
Studio Apartment with City View
Stayed 1 night in December 2018

Excellent location”

We loved the location of Capital Pearls. Tshidi and Muhammed on reception were very helpful in getting us in to one of our rooms quickly. As we had an event to attend that afternoon. The apartments are spacious, well appointed, very clean, with good in room wifi, cable tv and great air con. I’d like to make a special mention of Longe (Housekeeping), Ben (Porter) and Francois for always being ready to assist us. You all made it so easy for us to enjoy staying at Capital Pearls, we can see how hard you work and that you show great care for all of your guests! Thank you. We'll be back to stay again.

Reviewed December 18, 2018

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10.0
Exceptional
Rose from Australia
Family with teens
Studio Apartment with City View
Stayed 2 nights in December 2018

Excellent location”

We loved the location of Capital Pearls. Tshidi and Muhammed on reception were very helpful in getting us in to one of our rooms quickly. As we had an event to attend that afternoon. The apartments are spacious, well appointed, very clean, with good in room wifi, cable tv and great air con. I’d like to make a special mention of Longe (Housekeeping), Ben (Porter) and Francois for always being ready to assist us. You all made it easy for us to enjoy staying at Capital Pearls, we can see how hard you work and that you show great care for all of your guests!

Reviewed December 18, 2018

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10.0
Exceptional
Bradley from South Africa
Couple
One-Bedroom Apartment with Balcony
Stayed 5 nights in December 2017

Excellent hotel. Perfect location, great facilities and great staff.. I will definetley be back..”

A really great holiday had at a the Capital Pearls. I’ve stayed at many hotels but these guys have got it right. The location is perfect, the view is amazing. The staff are friendly, the hotel and the rooms are spotless and clean. The pool is great. You get underground covered parking free. My wife got to use the gym free. There is nothing we needed or wanted that this hotel didn’t have. Really great hotel which I can highly recommend. Will be back for definite.

Reviewed January 05, 2018

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Dear Bradley, Thank you for the glowing review. We are so glad that you had a memorable stay with us and that all your needs were met. Our staff aim to please. We hope to welcome you back soon. Kind Regards, Tarryn Annamalay Guest Relations Manager

Responded January 16, 2018
The Capital Pearls
10.0
Exceptional
Ronald from South Africa
Couple
Stayed 1 night in February 2019

Ronald & Kim from Pretoria”

It was an absolute pleasure to stay at the Pearls umhlanga, the staff (Precious, Lerato, Nozipho and Nxoile were very accommodating to all our requests. The hotel speaks for itself, perfect location and every amenity at your finger tips. Definitely recommend this hotel for Hassel free relaxing getaway.

Reviewed February 21, 2019

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10.0
Exceptional
Sagren from South Africa
Couple
Stayed 1 night in June 2018

Exceptional”

We spent an amazing weekend at The Capital Pearls. The room was perfect for a romantic weekend getaway. Great restaurants and shops within walking distance. Great views on the ocean which is a few footsteps away.

Reviewed June 27, 2018

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10.0
Exceptional
Jennifer from United States
Couple
Stayed 3 nights in November 2019

Wish we could have stayed longer...”

I can't say enough how much we loved this hotel. We only stayed a few nights but loved everything about it. The location was perfect! Everything we needed was in walking distance including the beach! We did not realize how much the property was going to have to offer...between so many restaurant choices, friendly and helpful staff, gorgeous rooms, walking distance to the beach, shopping and so much more all in one place...if we ever vacation in Durban again we won't even look to stay anywhere else. We were concerned when we booked it that the price was so reasonable and we are so pleased with our decision!

Reviewed December 05, 2019

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8.8
Excellent
Muhammad from South Africa
Solo traveler
Stayed 2 nights in April 2018

Good Location for Business or Leisure, clean with great facilities ”

the apartment is great in the best location in Umhlanga. its right if the beach and access the pearl mall. Lots of variety and conveienent stores and restaurants around. there is a halaal mochachoes and simply asia as well. there is a kiddies play area, salon , pharmacy groceries etc. staff could be pay better attention to guests.

Reviewed April 25, 2018

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9.6
Exceptional
John from South Africa
Couple
Stayed 3 nights in July 2018

Exceptional”

Everything was great. Really enjoyed staying at The Capital Pearls. R40 for an Appletiser at the hotel restaurant felt a bit exorbitant, but other than that, everything was perfect.

Reviewed July 26, 2018

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10.0
Exceptional
SUNDARASAN
Couple
Stayed 1 night in February 2019

Les S Narainsamy”

This was my first time to the Capital Pearl It was a birthday present for my wife She enjoyed every bit of our stay Looking forward for my next stay

Reviewed February 18, 2019

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8.4
Excellent
Matthew from South Africa
Family with young children
Stayed 3 nights in January 2020

Great hotel ”

Pros: Breakfast was great lots of options and delicious Friendly staff and helpful Nice pool and deck Kids play area You can gym in the planet fitness which is cool. Best of both worlds: hotel and self catering in the same room Apartments are very luxurious, clean and spacious Every area has aircon SeaViews are breathtaking In the pearls mall can walk everywhere no need to use a car Highly recommended. Cons: The lifts are frustrating My room key card was Intermitted so I could not enter building only exit very annoying. Parking was very full not spaces Elevator to beach was broken had to use fire escape down 4 floors No room power when load shedding only common areas, sat in the dark for few hours Over priced rates I think could be cheaper to stay their was ZAR 7k a night

Reviewed January 07, 2020

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9.2
Exceptional
Reon from South Africa
Couple
Stayed 4 nights in November 2019

Upmarket , chic , modern with the X-Factor”

Wow, Capital Pearl's Hotel has all the Pizazz! I travelled with my sister who is on holiday here from Scotland. She was blown over with the choice of Hotel and thoroughly enjoyed the stay. However, the standing blue lamp didn't work very well as when you are on the 26th floor and you opened the patio door the wind blew it over! Perhaps a lamp fixture would work better.....Loved the heated pool too!

Reviewed December 03, 2019

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7.2
Very good
Debbie from South Africa
Family with young children
Two-Bedroom Apartment with Balcony
Stayed 2 nights in November 2020

Very good”

They have a lot of student staff which were super efficient and friendly. However this cause inconsistency with food etc. ordering chicken nuggets for my child one day and they were proper nuggets but the next day it was crumbed pieces of chicken which he hated. Also found that the hotel has lost the hype of being the Capital Pearls. You can’t charge things to your room, room service was a joke; the food was always cold and to get condiments was too much of an ask from the hotel. It’s almost as if the hotel has its reputation of exclusivity which is sad

Reviewed November 06, 2020

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9.6
Exceptional
Sadiya from South Africa
Family with teens
Stayed 4 nights in March 2018

Pearls Luxury”

A well located resort with fabulous apartments.stunning poolside and views.close to beach and shopping.Halaal take outs in pearl mall..Overall a stunning holiday with a great vibe

Reviewed April 03, 2018

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9.2
Exceptional
Jitin from South Africa
Business traveler
Stayed 2 nights in March 2019

Good Location and Nice View. But not good for Vegetarian people”

If you are a vegetarian then u must not stay or should not take the breakfast as part of the room. This is because there is no vegetarian option in breakfast. Every time i visit i struggle. Strange being in Durban where there are lot of Indians they should have plenty of vegetarian options in the breakfast.

Reviewed March 13, 2019

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10.0
Exceptional
Tumi from South Africa
Family with young children
Stayed 3 nights in June 2018

Excellent value for money and great hotel. ”

We had a great stay. We love the hotel. Even though we were initially concerned with other reviews. Ensure that when you book you book the actual hotel stay not owner operated apartment. Great food and service. Great rooms.

Reviewed June 26, 2018

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10.0
Exceptional
Catherine from South Africa
Couple
Stayed 3 nights in October 2020

Lovely stay! ”

Friendly and professional staff. Easy check-in process. Stunning luxury rooms. All Covid measures have been taken. Best breakfast buffet! Large pool. Right on Umhlanga main beach. Fabulous stay! Highly recommended!

Reviewed October 21, 2020

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9.2
Exceptional
Roni from Botswana
Couple
Stayed 3 nights in October 2018

Great break away”

A beautifully situated hotel right on the beach. Rooms are decorated with care. Close to some great restaurants which are all within walking distance. We had two small service problems , one was waiting for pool towels and the other housekeeping took more than 2hours to deliver tea bags to our room. The staff were friendly and the views are beautiful.

Reviewed October 11, 2018

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10.0
Exceptional
Kalsoom from United Kingdom
Couple
Stayed 5 nights in March 2019

Exceptional”

Stayed at the Pearls for 5 nights last month. Great location, some good restaurants within walking distance. Smart hotel and above all very helpful nd efficient staff at the front desk namely mbogeni( concierge) and nosipho.

Reviewed April 05, 2019

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8.0
Excellent
Mrs from South Africa
Family with young children
Stayed 1 night in September 2018

Good Accomodation ”

The rooms were nice clean and spacious. The main Reception staff, however i felt dissapionted me. When I needed assitance with the kids activity Room the lady at Reception asked me to go in the direction o where there was no activity area or play area. i then spoke to the guy at Reception requesting the same, and he said that there was no play area, and ignored me after, and called a Manager to assist me, without me asking for one, and then the Duty Manager Francois, who was pleasant, appologised and showed me the way. They shoud actually be a sign on the door saying Kids Play area, as we guest dont know that their Saphire Room is a play area. Microwave was not working in my room, as well.

Reviewed September 17, 2018

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