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Exterior view, The Capitol Kempinski Hotel Singapore in Singapore
Deluxe Room with 2 Twin Beds - Bed, The Capitol Kempinski Hotel Singapore in Singapore
Lobby, The Capitol Kempinski Hotel Singapore in Singapore
Lobby, The Capitol Kempinski Hotel Singapore in Singapore
Interior view, The Capitol Kempinski Hotel Singapore in Singapore
Interior view, The Capitol Kempinski Hotel Singapore in Singapore
Swimming pool [outdoor], The Capitol Kempinski Hotel Singapore in Singapore

Removed from saved list

9.1

Exceptional

867 reviews

867 reviews

Breakfast40
Housekeeping32
View8
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Stamford House
50 m
Capitol Theatre Singapore
60 m
Capitol Piazza
70 m
City Hall Building
110 m
Roxy Records
140 m
Popular landmarks
Singapore Flyer
1.4 km
Sands Skypark Observation Deck
1.5 km
Chinatown
1.6 km
Orchard Road
1.7 km
Cloud Forest
2.0 km
Closest landmarks
Medical Clinic
40 m
Capitol Building
60 m
SMRT Headquarter
90 m
Star Apple (Chrysophyllum cainito)
180 m
Peninsula Plaza
180 m

The Capitol Kempinski Hotel Singapore

Stamford Road 15, City Hall, Singapore, Singapore, 178906 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

130 meters to public transportation

Check-in [24-hour]

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Check-in/out [private]

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Location rating9.6
Nearest airportSeletar Airport (XSP)
Distance to airport13.7 km

Rooms available at The Capitol Kempinski Hotel Singapore

Grand Deluxe Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Terrace Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Stamford Suite
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Heritage Room with 2 Twin Beds
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Room with King Bed
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Heritage Room with King Bed
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room With 2 Twin beds.
...
  • Room size: 50 m²/538 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 2 Twin Beds
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Heritage Room Twin Bed
...
  • Room size: 45 m²/484 ft²
  • Bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are offered at The Capitol Kempinski Hotel Singapore?

Start off your day with The Capitol Kempinski Hotel Singapore's offered cuisines and dining options including International cuisine and Asian cuisine for you to delight in and select from.

Does The Capitol Kempinski Hotel Singapore provide dry cleaning services?

Yes! The Capitol Kempinski Hotel Singapore (SG Clean Certified) offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Is car parking available at The Capitol Kempinski Hotel Singapore?

The Capitol Kempinski Hotel Singapore has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What bars are close by The Capitol Kempinski Hotel Singapore?

While residing at The Capitol Kempinski Hotel Singapore (SG Clean Certified), indulge in your evening or night out at Chihuly Lounge, Albert Court Village Hotel Lobby Lounge, and Kazbar to get the most out of your nightlife.

What public parks are close by The Capitol Kempinski Hotel Singapore?

While lodging at The Capitol Kempinski Hotel Singapore, enjoy your early morning or evening stroll at nearby park which include Youth Olympic Park, The Lawn, and North Bridge Garden.

How long do guests generally stay at The Capitol Kempinski Hotel Singapore?

Verified past guests that have stayed at The Capitol Kempinski Hotel Singapore had an average nightly stay of 2 nights at this property.

In which languages can The Capitol Kempinski Hotel Singapore's employees communicate?

The Capitol Kempinski Hotel Singapore can communicate in 7 languages and supports popular languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are accepted at The Capitol Kempinski Hotel Singapore?

Enjoy the comfort of easy payment at The Capitol Kempinski Hotel Singapore which supports up to 7, with payment card options including MasterCard, UnionPay, Visa, Cash, and American Express.

What is the average rating that past Families with older children have given to The Capitol Kempinski Hotel Singapore?

Past families with older children that have stayed at this property have given The Capitol Kempinski Hotel Singapore an average rating of 9.1. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to The Capitol Kempinski Hotel Singapore?

The nearest airport to The Capitol Kempinski Hotel Singapore (SG Clean Certified) is Seletar Airport, 14.0 km away.

See map

Explore the neighborhood

What people love about The Capitol Kempinski Hotel Singapore

  • 10

    Exceptional
    Cleanliness

    "The room is clean."

    Sasiyaporn

    |

    November 20, 2022

  • 10

    Exceptional
    Staff 

    "It’s clean and great hospitality and service."

    Ramadhan

    |

    September 10, 2022

  • 9.2

    Exceptional
    Staff 

    "Best location, good staff, spacious room"

    Naruewan

    |

    April 18, 2023

Overall rating:

9.1

Exceptional
867 reviews
Cleanliness
9.5
Facilities
8.8
Location
9.6
Read all reviews >
What travelers say they love:
Love the complimentary breakfast 😍
Yeap from Singapore
Couple
More about The Capitol Kempinski Hotel Singapore

More about The Capitol Kempinski Hotel Singapore

The Capitol Kempinski Hotel Singapore

Situated in Singapore city center, The Capitol Kempinski Hotel Singapore is the perfect place to experience Singapore and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Have a hassle-free trip while enjoying the services and amenities offered by The Capitol Kempinski Hotel Singapore. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by The Capitol Kempinski Hotel Singapore makes it easy to plan your day trips, sightseeing, and more around Singapore.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at The Capitol Kempinski Hotel Singapore thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at The Capitol Kempinski Hotel Singapore from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Capitol Kempinski Hotel Singapore even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and in-room video streaming.
In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Capitol Kempinski Hotel Singapore begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at The Capitol Kempinski Hotel Singapore are designed for escape and relaxation. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Singapore has to offer during your stay at The Capitol Kempinski Hotel Singapore. The most famous landmark nearby is Singapore Flyer just 1.4 km away.

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Amenities and facilities

Excellent
Facilities

8.8

Languages spoken
  • English
  • Chinese [Mandarin]
  • German
  • Hungarian
  • Japanese
  • Malay
  • Russian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Hot tub
  • Massage
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Full English/Irish
Restaurants on site
The Lobby Lounge
  • Cuisine: International
  • Menu: Buffet
15 Stamford by Alvin Leung
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Stamford Road 15, City Hall, Singapore, Singapore, 178906
Exceptional
Location

9.6

Airports
  • Seletar Airport (XSP)
    13.7 km
  • Singapore Changi Airport (SIN)
    17.5 km
Public transportation
  • Singapore Mass Rapid Transit (SMRT)
    130 m
  • City Hall MRT Station
    150 m
Hospital or clinic
  • Medical Clinic
    40 m
Shopping
  • Orchard Road
    1.7 km
Convenience store
  • 7 Eleven
    460 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Singapore Flyer
    1.4 km
  • Sands Skypark Observation Deck
    1.5 km
  • Chinatown
    1.6 km
  • Orchard Road
    1.7 km
  • Cloud Forest
    2.0 km
  • Gardens By The Bay
    2.2 km
  • National Orchid Garden
    4.5 km
  • Singapore Botanic Gardens
    4.5 km
  • Universal Studios Singapore
    5.4 km
  • Singapore Zoo
    13.9 km
Nearby landmarks
  • Medical Clinic
    40 m
  • Stamford House
    50 m
  • Capitol Theatre Singapore
    60 m
  • Capitol Building
    60 m
  • Capitol Piazza
    70 m
  • SMRT Headquarter
    90 m
  • City Hall Building
    110 m
  • Singapore Mass Rapid Transit (SMRT)
    130 m
  • Roxy Records
    140 m
  • City Hall MRT Station
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 SGD
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)45 SGD
  • Daily Internet/Wi-Fi fee0 SGD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 155
  • Year property opened2018
  • Most recent renovation2018

Reviews of The Capitol Kempinski Hotel Singapore from real guests

Provided by verified guests of Agoda
9.1
Exceptional
Cleanliness9.5
Facilities8.8
Location9.6
Service9.5
Value for money8.7
High score for Singapore
Rating
9+ Exceptional (197)
8-9 Excellent (37)
7-8 Very Good (22)
6-7 Good (7)
<6 Below Expectation (10)
Time of the year
Mar - May (41)
Jun - Aug (80)
Sep - Nov (71)
Dec - Feb (81)

Show reviews that mention 

Showing 273 verified guest comments
12345
10.0
Exceptional
JUNGMIN from South Korea
Business traveler
Heritage Room with King Bed
Stayed 5 nights in August 2022

perfect for every kind of occassion”

My visit to SG was for the work and celebration of special occasion at the same time . There was no room upgrade but the hotel provided with surprise birthday cake during my breakfast and in the room, twice! I was so touched. The hotel is connected to Capitol arcade mall and across from the raffles city mall. You don' t have to get out of the building after you get off at City Hall MRT station. The whole hotel staffs were professional and helpful. and the BREAKFAST was beyond the best and greatest in terms of taste, variety, ambiance,, everything. I would LOVE to come back for the next visit in SG. ONLY ONE cons would be a swimming pool and the lobby seemed small but there actually is a lobby lounge behind the walls. I was deciding between here and Stamford because of its view but I chose Kempinski as it is a higher standard hotel. And the MBS views could be enjoyed through other rooftop bars haha.

Reviewed September 05, 2022

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Dear Jungmin, Thank you for taking the time to leave a detailed review of your stay with us. It's our honour to be a part of the birthday celebration and we truly appreciate your compliments on our service, breakfast and location. My team and I are encouraged by your recognition in these areas. Likewise, we appreciate your feedback on our pool and hotel lobby. Due to the architectural elements of our heritage buildings, it does indeed influence the luxury of space in certain areas. My team and I look forward to the opportunity of welcoming you back to our property as well in your next visit to Singapore, and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded September 11, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Sasiyaporn from Thailand
Family with young children
Deluxe Room with King Bed
Stayed 4 nights in November 2022

Great service & Good location ”

Great service, the staff are very polite and helpful. The location is good, located next to Raffles shopping centre which is quite a big mall. Also, not far from Marina Bay, takes about 10 minutes to go there. The room is clean. When we're back from outside, the room is always tidy and clean up. Nice view with corner room.

Reviewed November 21, 2022

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Dear Sasiyaporn, Warm greetings from The Capitol Kempinski Hotel Singapore! Thank you for sharing your wonderful experience. I am thrilled to see your overall excellent feedback and praise for attentive colleagues, location and cleanliness standards. Thank you so much for highlighting it! Sasiyaporn, we look forward to welcoming you back soon. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded November 26, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Patrick from Australia
Group
Deluxe Room with King Bed
Stayed 2 nights in July 2022

My New Favorite in Singapore ”

In a nutshell, I think I have a new favorite hotel in Singapore where there is an ample choice of (very) good hotels. The reason being not the fantastic location, the carefully restored Capitol and Stamford buildings or the excellent breakfast buffet. No, the reason is the extra ordinary staff that went above and beyond to accommodate the needs of my elderly mother and myself. We were treated with a rare level of kindness and care which made the stay a delight.

Reviewed July 22, 2022

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Dear Patrick, Greetings from The Capitol Kempinski Hotel Singapore and what a delight knowing that we are your new favorite hotel in Singapore. It melts my heart knowing how our attentive and accommodating team members made you and your mother feel! I appreciate sincerely your lovely comments on kindness and care from each colleague you have encountered. In addition, thank you so much for highlighting the fantastic location, heritage building and excellent breakfast buffet. My team and I look forward having you back and creating many more wonderful memories. Kind regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded July 23, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Ramadhan from Singapore
Solo traveler
Heritage Room with King Bed
Stayed 2 nights in September 2022

Great hospitality and service. ”

Stayed for 3D2N. Nice room with a view. It’s clean and great hospitality and service. The receptionist will bring to your room. Room was available upon check in. Hotel is located near Funan Shopping Mall and places of interest like Esplanade and National Gallery Singapore. Worth the money!

Reviewed September 11, 2022

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Dear Ramadhan, Thank you so much for your perfect rating and compliments on our hotel's room, service and location. We are delighted to learn that you had enjoyed the stay and places of interest around our hotel. My team and I look forward to welcoming you back and creating more wonderful memories with you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded September 13, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
ELSIE from Singapore
Group
Stayed 2 nights in December 2020

Heritage Hotel with Classy Service”

This is my 2nd tim returning and I was given a room in the wing above the arcade. Gorgeous room with a view of happenings at the arcade. The bathroom has a bathtub with the same view which was just spectacular; loved the option of choosing between the street view or catching up with TV programmes from the tub. Adored the beverage wardrobe where we found our hot & cold drinks. The Salt Pool just reopened and I was stoked to be able to get some sun & soak in the pool. Service is on point and impeccable. One of the main highlights for me has always been the breakfast. The choices include both continental & local with vegetarian options. I could eat the honeycomb all day long! I want to especially congratulate the breakfast/ F&B team like Taj, Aidil, James, Lyana and everyone else. Taj even anticipated our needs and brought us fresh cups of hot coffee on his own initiative...that is the winning moment of the staycation. All our requests were attended to and even a request for a sofa in the room was considered and we received 2 extra chairs. We are grateful. Loved the entire hospitality team-Ariel, Lydia, Stella & the ladies in red. The personal touch of writing congratulatory cards to guests is just the cherry on top of the delectable red velvet cake. We have been singing the highest praises and advocating to fellow Singaporeans to experience the Capitol Kempinski hospitality. We will most certainly be back to see the team again & to be pampered!!

Reviewed December 12, 2020

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Dear Elsie, Thank you so much for having chosen The Capitol Kempinski Hotel Singapore for your stay and for highlighting the pleasant experience you had with us. On behalf of the entire team, thank you for honouring us with your trust to create memorable moments for you! It has been a pleasure having you as our guest. I have passed on your kind compliments to the team. They are truly overjoyed to have been of service to you. We look forward to many more opportunities to welcome you back to the hotel. Warm regards, Managing Director, The Capitol Kempinski Hotel Singapore

Responded January 07, 2021
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Davy from Indonesia
Couple
Traditional Room
Stayed 2 nights in October 2022

The best!!!”

Stayed for 2 nights. Super clean, sophisticated and comfortable room. Great view facing UOB tower. Breakfast was outnof this world;just like European experience, Tattigner champagne was served. Staffs are friendly and delivered great service. I would definitely stay again

Reviewed October 16, 2022

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Dear Davy, Warm greetings from The Capitol Kempinski Hotel Singapore! I am thrilled to read your detailed feedback and that particularly cleanliness, comfort, breakfast with champagne and team members' attentiveness exceeded your expectations. On behalf of all my colleagues, allow me to express how grateful we are for your kind words and appreciation. Hearing about your willingness to come back, gives absolutely purpose to everything we do here. My team and I certainly look forward to being part of many more memories during your future visits. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded October 17, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Joshua from Singapore
Family with young children
Deluxe Room Twin Bed
Stayed 3 nights in December 2022

Good staff”

There were some hiccups with my booking (not due to hotel) but the hotel staff took the effort to help me, shout out to the ladies in red! Very helpful staff, very good service!

Reviewed January 14, 2023

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Dear Joshua, Warm greetings from The Capitol Kempinski Hotel Singapore. Thank you for sharing you overall excellent impressions. I am sorry to know about your booking experience, and absolutely happy to hear how the team efficiently assisted. We look forward to welcoming you back and creating more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded January 21, 2023
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Joanne from Singapore
Couple
Stayed 1 night in November 2021

Would return again and again!”

Love everything abt the hotel! But what really stood out was the service rendered. Every staff who attended to us were amazingly professional, detailed and had the personal touch. The breakfast buffet spread was great. The pool was really beautiful. The room was huge and clean and had a wc with a heated seat and automated bidets. It was an awesome birthday staycay all in all and I would recommend it to everybody.

Reviewed November 23, 2021

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Dear Joanne, Greetings from The Capitol Kempinski Hotel Singapore! How delighted we all are to receive your lovely review of our heritage property. On behalf of the entire team, thank you very much for honouring us with your trust to create memorable moments during your birthday stay with us. We look forward to the opportunity of welcoming you back to our hotel and creating many more wonderful memories. Best regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore

Responded November 26, 2021
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Cherry from Thailand
Couple
Deluxe Room
Stayed 1 night in August 2022

Great experience ever.”

I visited Singapore for a Honeymoon trip and stayed at Capital Kempinski Hotel for one night. I informed the hotel that this is our honeymoon trip. The hotel surprised me by upgrading the room, preparing a lovely cake, and writing me a nice wishing card. Check in process was smooth. The hotel also allowed me to check in early at 11 am and late check-out at 1 pm. The stay was really great and awesome.

Reviewed August 13, 2022

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Dear Cherry, Thank you for choosing to spend your honeymoon with us at The Capitol Kempinski Hotel Singapore and we are honoured to have been part of the celebration. Congratulations again on the beautiful milestone! My team and I are so delighted to learn that you enjoyed the surprises prepared for you, and that the early check-in and late check-out are appreciated. Thank you for sharing and we look forward to welcoming you back, and creating more amazing memories with you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded August 22, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
hui from Singapore
Couple
Deluxe Room Twin Bed
Stayed 1 night in January 2023

Great birthday ”

Happy to have a great staycation during my wife birthday at this hotel and really good service and good standard

Reviewed February 03, 2023

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Dear Hui, Warm greetings from The Capitol Kempinski Hotel Singapore. First and foremost, happy birthday to your wife and thank you for choosing us to be part of your special memories. What a wonderful feedback on your overall stay and how the team exceeded your expectations. It is great to know how much you appreciated the service standards. It has been my pleasure to personally pass your wonderful feedback to the whole team. We look forward to welcoming you back and creating more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded February 19, 2023
The Capitol Kempinski Hotel Singapore
9.6
Exceptional
Angela from Singapore
Couple
Stayed 1 night in January 2021

5-star staycation weekend”

From the moment we set foot onto the hotel, we were warmly greeted and ushered to the check-in. Check-in was a breeze and everything was clearly explained. Our luggage was brought to the room already. We were celebrating an occasion and our request for a late checkout was accommodated, and we were pleasantly surprised to be upgraded to a Heritage room. At the room, we found a handwritten note and a dessert. The Heritage room is beautiful with a separate enclosed balcony with desk. The complimentary non-alcoholic drinks and water were in abundant supply. The bathroom had its own TV fronting the tub and the toiletries were by Ferragamo. When we stepped out for an hour, we returned to find our room fixed again and the bed made. We had a few drinks at the bar, which was instagrammable, and service was attentive and fast. We ordered room service and the food was delicious (we got 20% off food), service was warm and the staff did a lovely table set up. The ala carte buffet breakfast selection was good notably the drinks list was expansive. Unfortunately, it rained so we didn't use the pool and the spa was closed. It would be good if the hotel can add club lounge access and other facilities/amenities. Staff were continuously cleaning the place and mopping the entrance when it rained. Every place we visited there was always a staff who was ready to assist and guide, which is a badge of a truly 5-star property that truly stands out despite this property being small compared to other hotels. Their service was seamless, warm and not overbearing. This is one of our favorite staycations, and we've had many, and we can't wait to be back.

Reviewed January 10, 2021

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Dear Angela, Greetings from The Capitol Kempinski Hotel Singapore. How delighted we all were to receive your kind review of our property! On behalf of the entire team, thank you very much for honouring us with your trust to create memorable moments during your stay with us. It has been a pleasure having you as our guest. Thank you once again for your very detailed review and we look forward to many more opportunities to welcome you back to the hotel. Warm Regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore

Responded March 18, 2021
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
NURDIANA from Singapore
Couple
Heritage Room with King Bed
Stayed 1 night in November 2021

Love our staycay”

Love the room overlooking the road. The room is kept clean and also well maintained as i have a sensitive nose if the aircon is not clean well. Would totally love to stay here again. Only con is the parking spot is not a clear sign only spot DROP off Sign and not CARPARK sign. #IYKYK. Thanks to NATASHA & RIISE for the gracious welcome. Also big "Hi" to the Guy who greeted us at the entrance.

Reviewed November 12, 2021

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Dear Nurdiana, Greetings from The Capitol Kempinski Hotel Singapore! Thank you for your great feedback and we are glad to know that you enjoyed your wonderful stay with us. We look forward to welcoming you back soon. Warm Regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore

Responded November 22, 2021
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Syafiq from Singapore
Business traveler
Executive Suite
Stayed 1 night in March 2021

Was disappointed with the Suite but the Staff went above and beyond”

Booked the Executive suite but was upgraded to the Stanford Suite. The layout was very different to most hotels I have seen in Singapore. I guess maybe I had too high an expectation, the airplay function is something most hotels dont even provide. I could airplay netflix or disney plus. The staff made all the difference in this property, everywhere you go, even if it is to the carpark at 1am in the morning the staff would address you by your name. From the front desk, housekeeping, the concierge team so many names Stella, Cassandra, Jimmy, Wilson, wish I could name them all. They are simply excellent, well trained and superbly professional. Without these individuals the hotel would not be where it is today. Oh just a heads up, your chefs are the only people who can get Soft Boiled eggs right, besides Capella and the Ritz. Even the other 5 star hotels I resided in couldnt get it right.

Reviewed March 09, 2021

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Dear Syafiq, Greetings from The Capitol Kempinski Hotel Singapore! Thank you for your great feedback and we are glad to know that you had a great stay with us. It will be my pleasure to ensure that Stella, Cassandra, Jimmy, Wilson and the culinary team receive your kind praises as I am convinced they will be much encouraged by them. At the same time, we are saddened to hear that you were not satisfied with the suite. With the heritage structure, we have many different room layouts and configurations. Please rest assured that we have taken note of your comment so in future stays we can assign a different room. My team and I certainly look forward to being part of many more memories during your future visits and it would be a great honour to welcome you back to our hotel. Kind regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore

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The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Cynthia from Singapore
Couple
Deluxe Room with 2 Twin Beds
Stayed 2 nights in August 2022

Central, Clean & Classy”

Great hotel for those who want to be in the heart of downtown and find their way to churches, shops, train stations etc. Service is excellent and rooms are comfortable.

Reviewed August 12, 2022

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Dear Cynthia, On behalf of the team, thank you for the exceptional rating and review of your recent stay with us. We appreciate your compliments on our location, service and rooms, and certainly look forward to creating more wonderful memories with you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded August 22, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Celine from Singapore
Couple
Classic Room with King Bed
Stayed 3 nights in September 2020

10/10 recommend!”

The 4d3n stay was truly amazing. From the time we checked in (it was a rather rainy Friday afternoon), the hospitality received from the staff was impeccable. The staff took time to explain the details of room, the facilities and even escorted us to our room, which wasn’t necessary given that it was the check in period for other travellers as well. We got upgraded to a deluxe room facing the city but it wasn’t noisy at all, we slept well for the 3 nights! Given that we booked the room with breakfast, the variety of food offered was beyond our expectations. We love how the serving was the right proportion to be able savour different breakfast offerings. We will definitely recommend this hotel to our friends and families, and we will stay again to enjoy the hotel facilities too since the rainy weather drove away our sunbathing plans!

Reviewed September 08, 2020

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Dear Celine, Thank you so much for having chosen The Capitol Kempinski Hotel Singapore for your 4D3N stay and for highlighting the pleasant experience you had with us. I wish to express my sincere gratitude for the wonderful feedback you have offered for our service, room and breakfast. I have passed on your kind compliments to our reception and breakfast teams. They are truly overjoyed to have been of service to you. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Managing Director The Capitol Kempinski Hotel Singapore

Responded September 25, 2020
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Indra from Singapore
Family with young children
Classic Room with King Bed
Stayed 1 night in December 2020

Best staycation even among 5/6 stars hotels”

I didnt expect the stay would be such a good one. Everything in this hotel was well planned and everything during our stay was smooth one. The room is clean and very comfortable. I had a good rest and enjoy every minute of the time spent. The staffs are all friendly and nice which make our stay very pleasant. Special thanks to George who really go extra miles for us.

Reviewed December 25, 2020

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Dear Indra, Thank you for your recent review of The Capitol Kempinski Hotel Singapore. We are very delighted to read your review and appreciate your positive comments about us. On behalf of the entire team, thank you very much for honouring us with your trust to create memorable moments for you. We hope to welcome you back soon! Best regards, Managing Director, The Capitol Kempinski Hotel Singapore

Responded January 07, 2021
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Yen from Australia
Couple
Heritage Room with King Bed
Stayed 1 night in July 2022

Beautifully converted hotel ”

Great staff, hotel was a cinema and a old department store but tastefully converted, elegant contemporary and stylish. Excellent location, great front desk staff and excellent porter. Just love the staff there. Room very quiet despite in the middle of a busy junction. I’d go back there any time.

Reviewed August 03, 2022

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Dear Yen, Warm greetings from The Capitol Kempinski Hotel Singapore. Thank you very much for your perfect rating and review. We are truly encouraged by your high compliments for our hotel's location, design and team, and we hope to create more exceptional memories with you in your next stay with us. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded August 22, 2022
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Jeryl from Singapore
Couple
Classic Room with King Bed
Stayed 1 night in February 2020

PERFECT STAY! ”

Perfect weekend staycation! My fiancée and I enjoyed it thoroughly. Service was impeccable in particular Shawn, Ariel and Stella. They were very attentive and were first class in ensuring our stay was comfortable and relaxing. The birthday surprise they planned was a really nice gesture, and the hotel room itself is luxe and spacious. We will be sure to visit the hotel again! Thank you once again to Shawn, Ariel and Stella! Great service standards!

Reviewed February 18, 2020

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Dear Jeryl, Thank you so much for your lovely review for us and we are extremely happy to know that you had a wonderful staycation with us! We will definitely pass on your generous compliments for the team and we look forward to welcoming you here again very soon. Warm Regards, Ruth Arias, Quality Manager The Capitol Kempinski Hotel Singapore

Responded March 03, 2020
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Arul from Singapore
Couple
Classic Room with King Bed
Stayed 1 night in March 2021

Exceptional service ”

My wife and I stayed at Capitol to celebrate our wedding anniversary and Capitol surprised us with a complimentary upgrade and a beautiful cake. The service at the counter was seamless and the hotel is a walking distance from City Hall MRT. The colonial yet modern design was soothing and it really took our minds off work and relaxed us- a perfect getaway even when you can't travel overseas. Ariel was kind enough to bring us to our room and show the place around. The breakfast was simple but yet delicious. We would love to come back to Capitol for another relaxing stay. P.S. one should try the power shot at the breakfast table.

Reviewed March 21, 2021

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Dear Arul, Thank you so much for having chosen The Capitol Kempinski Hotel Singapore for your stay and for highlighting the pleasant experience you had. We are especially grateful for your praise for the colonial charm of our property, our service and our breakfast offerings. It has been a pleasure having you as our guest. We look forward to many more opportunities to welcome you back to the hotel! Warm regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore

Responded May 20, 2021
The Capitol Kempinski Hotel Singapore
10.0
Exceptional
Michael from Indonesia
Couple
Deluxe Room with King Bed
Stayed 10 nights in August 2022

Great Medical Trip”

We're here in Singapore because my wife was going to have a day surgery, and because of this lovely hotel, this medical trip is finally feels like a holiday. Thefriendly staff, nice breakfast with lots of choices, beautiful buildings and interior, and of course, my best companion, the heated toilet :-)

Reviewed August 07, 2022

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Dear Michael, Thank you for choosing to stay with us at The Capitol Kempinski Hotel during your recent trip to Singapore. I'm very glad to learn that you have enjoyed our hotel and breakfast, and that our team was able to be at your assistance. We are especially encouraged to know that we had made the medical trip feel like a holiday for you and your wife. The comfort and happiness of our guests are important to us and it is our pleasure to have been part of your experience in Singapore. We look forward to welcoming both of you back again! Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore

Responded August 22, 2022
The Capitol Kempinski Hotel Singapore
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