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9.1
Exceptional
867 reviews
867 reviews
"The room is clean."
"It’s clean and great hospitality and service."
"Best location, good staff, spacious room"
"The location of the hotel is good to go to many places like mbs, shopping areas, arab street etc."
"Per caption, it gives a lux living experience, high ceiling spacious room and advanced bathroom technology."
9.6
Exceptional
Location rating score
The Capitol Kempinski Hotel Singapore
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Hygiene Plus
Sparkling clean
130 meters to public transportation
Check-in [24-hour]
Airport transfer
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Swimming pool [outdoor]
Luggage storage
Check-in/out [private]
4 travelers have booked today.
Value for money | 8.7 |
Location rating | 9.6 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 13.7 km |
What type of restaurant cuisines are offered at The Capitol Kempinski Hotel Singapore?
Start off your day with The Capitol Kempinski Hotel Singapore's offered cuisines and dining options including International cuisine and Asian cuisine for you to delight in and select from.
Does The Capitol Kempinski Hotel Singapore provide dry cleaning services?
Yes! The Capitol Kempinski Hotel Singapore (SG Clean Certified) offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
Is car parking available at The Capitol Kempinski Hotel Singapore?
The Capitol Kempinski Hotel Singapore has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What bars are close by The Capitol Kempinski Hotel Singapore?
While residing at The Capitol Kempinski Hotel Singapore (SG Clean Certified), indulge in your evening or night out at Chihuly Lounge, Albert Court Village Hotel Lobby Lounge, and Kazbar to get the most out of your nightlife.
What public parks are close by The Capitol Kempinski Hotel Singapore?
While lodging at The Capitol Kempinski Hotel Singapore, enjoy your early morning or evening stroll at nearby park which include Youth Olympic Park, The Lawn, and North Bridge Garden.
How long do guests generally stay at The Capitol Kempinski Hotel Singapore?
Verified past guests that have stayed at The Capitol Kempinski Hotel Singapore had an average nightly stay of 2 nights at this property.
In which languages can The Capitol Kempinski Hotel Singapore's employees communicate?
The Capitol Kempinski Hotel Singapore can communicate in 7 languages and supports popular languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment options are accepted at The Capitol Kempinski Hotel Singapore?
Enjoy the comfort of easy payment at The Capitol Kempinski Hotel Singapore which supports up to 7, with payment card options including MasterCard, UnionPay, Visa, Cash, and American Express.
What is the average rating that past Families with older children have given to The Capitol Kempinski Hotel Singapore?
Past families with older children that have stayed at this property have given The Capitol Kempinski Hotel Singapore an average rating of 9.1. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest airport to The Capitol Kempinski Hotel Singapore?
The nearest airport to The Capitol Kempinski Hotel Singapore (SG Clean Certified) is Seletar Airport, 14.0 km away.
10
"The room is clean."
Sasiyaporn
|
November 20, 2022
10
"It’s clean and great hospitality and service."
Ramadhan
|
September 10, 2022
9.2
"Best location, good staff, spacious room"
Naruewan
|
April 18, 2023
The Capitol Kempinski Hotel Singapore
Situated in Singapore city center, The Capitol Kempinski Hotel Singapore is the perfect place to experience Singapore and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Have a hassle-free trip while enjoying the services and amenities offered by The Capitol Kempinski Hotel Singapore. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by The Capitol Kempinski Hotel Singapore makes it easy to plan your day trips, sightseeing, and more around Singapore.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at The Capitol Kempinski Hotel Singapore thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at The Capitol Kempinski Hotel Singapore from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Capitol Kempinski Hotel Singapore even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and in-room video streaming.
In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at The Capitol Kempinski Hotel Singapore begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at The Capitol Kempinski Hotel Singapore are designed for escape and relaxation. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.
Around the property
Don't miss out on all that Singapore has to offer during your stay at The Capitol Kempinski Hotel Singapore. The most famous landmark nearby is Singapore Flyer just 1.4 km away.
8.8
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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130 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
perfect for every kind of occassion”
My visit to SG was for the work and celebration of special occasion at the same time . There was no room upgrade but the hotel provided with surprise birthday cake during my breakfast and in the room, twice! I was so touched. The hotel is connected to Capitol arcade mall and across from the raffles city mall. You don' t have to get out of the building after you get off at City Hall MRT station. The whole hotel staffs were professional and helpful. and the BREAKFAST was beyond the best and greatest in terms of taste, variety, ambiance,, everything. I would LOVE to come back for the next visit in SG. ONLY ONE cons would be a swimming pool and the lobby seemed small but there actually is a lobby lounge behind the walls. I was deciding between here and Stamford because of its view but I chose Kempinski as it is a higher standard hotel. And the MBS views could be enjoyed through other rooftop bars haha.
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Dear Jungmin, Thank you for taking the time to leave a detailed review of your stay with us. It's our honour to be a part of the birthday celebration and we truly appreciate your compliments on our service, breakfast and location. My team and I are encouraged by your recognition in these areas. Likewise, we appreciate your feedback on our pool and hotel lobby. Due to the architectural elements of our heritage buildings, it does indeed influence the luxury of space in certain areas. My team and I look forward to the opportunity of welcoming you back to our property as well in your next visit to Singapore, and creating many more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
Great service & Good location ”
Great service, the staff are very polite and helpful. The location is good, located next to Raffles shopping centre which is quite a big mall. Also, not far from Marina Bay, takes about 10 minutes to go there. The room is clean. When we're back from outside, the room is always tidy and clean up. Nice view with corner room.
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Dear Sasiyaporn, Warm greetings from The Capitol Kempinski Hotel Singapore! Thank you for sharing your wonderful experience. I am thrilled to see your overall excellent feedback and praise for attentive colleagues, location and cleanliness standards. Thank you so much for highlighting it! Sasiyaporn, we look forward to welcoming you back soon. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
My New Favorite in Singapore ”
In a nutshell, I think I have a new favorite hotel in Singapore where there is an ample choice of (very) good hotels. The reason being not the fantastic location, the carefully restored Capitol and Stamford buildings or the excellent breakfast buffet. No, the reason is the extra ordinary staff that went above and beyond to accommodate the needs of my elderly mother and myself. We were treated with a rare level of kindness and care which made the stay a delight.
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Dear Patrick, Greetings from The Capitol Kempinski Hotel Singapore and what a delight knowing that we are your new favorite hotel in Singapore. It melts my heart knowing how our attentive and accommodating team members made you and your mother feel! I appreciate sincerely your lovely comments on kindness and care from each colleague you have encountered. In addition, thank you so much for highlighting the fantastic location, heritage building and excellent breakfast buffet. My team and I look forward having you back and creating many more wonderful memories. Kind regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
Great hospitality and service. ”
Stayed for 3D2N. Nice room with a view. It’s clean and great hospitality and service. The receptionist will bring to your room. Room was available upon check in. Hotel is located near Funan Shopping Mall and places of interest like Esplanade and National Gallery Singapore. Worth the money!
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Dear Ramadhan, Thank you so much for your perfect rating and compliments on our hotel's room, service and location. We are delighted to learn that you had enjoyed the stay and places of interest around our hotel. My team and I look forward to welcoming you back and creating more wonderful memories with you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
Heritage Hotel with Classy Service”
This is my 2nd tim returning and I was given a room in the wing above the arcade. Gorgeous room with a view of happenings at the arcade. The bathroom has a bathtub with the same view which was just spectacular; loved the option of choosing between the street view or catching up with TV programmes from the tub. Adored the beverage wardrobe where we found our hot & cold drinks. The Salt Pool just reopened and I was stoked to be able to get some sun & soak in the pool. Service is on point and impeccable. One of the main highlights for me has always been the breakfast. The choices include both continental & local with vegetarian options. I could eat the honeycomb all day long! I want to especially congratulate the breakfast/ F&B team like Taj, Aidil, James, Lyana and everyone else. Taj even anticipated our needs and brought us fresh cups of hot coffee on his own initiative...that is the winning moment of the staycation. All our requests were attended to and even a request for a sofa in the room was considered and we received 2 extra chairs. We are grateful. Loved the entire hospitality team-Ariel, Lydia, Stella & the ladies in red. The personal touch of writing congratulatory cards to guests is just the cherry on top of the delectable red velvet cake. We have been singing the highest praises and advocating to fellow Singaporeans to experience the Capitol Kempinski hospitality. We will most certainly be back to see the team again & to be pampered!!
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Dear Elsie, Thank you so much for having chosen The Capitol Kempinski Hotel Singapore for your stay and for highlighting the pleasant experience you had with us. On behalf of the entire team, thank you for honouring us with your trust to create memorable moments for you! It has been a pleasure having you as our guest. I have passed on your kind compliments to the team. They are truly overjoyed to have been of service to you. We look forward to many more opportunities to welcome you back to the hotel. Warm regards, Managing Director, The Capitol Kempinski Hotel Singapore
The best!!!”
Stayed for 2 nights. Super clean, sophisticated and comfortable room. Great view facing UOB tower. Breakfast was outnof this world;just like European experience, Tattigner champagne was served. Staffs are friendly and delivered great service. I would definitely stay again
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Dear Davy, Warm greetings from The Capitol Kempinski Hotel Singapore! I am thrilled to read your detailed feedback and that particularly cleanliness, comfort, breakfast with champagne and team members' attentiveness exceeded your expectations. On behalf of all my colleagues, allow me to express how grateful we are for your kind words and appreciation. Hearing about your willingness to come back, gives absolutely purpose to everything we do here. My team and I certainly look forward to being part of many more memories during your future visits. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
Good staff”
There were some hiccups with my booking (not due to hotel) but the hotel staff took the effort to help me, shout out to the ladies in red! Very helpful staff, very good service!
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Dear Joshua, Warm greetings from The Capitol Kempinski Hotel Singapore. Thank you for sharing you overall excellent impressions. I am sorry to know about your booking experience, and absolutely happy to hear how the team efficiently assisted. We look forward to welcoming you back and creating more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
Would return again and again!”
Love everything abt the hotel! But what really stood out was the service rendered. Every staff who attended to us were amazingly professional, detailed and had the personal touch. The breakfast buffet spread was great. The pool was really beautiful. The room was huge and clean and had a wc with a heated seat and automated bidets. It was an awesome birthday staycay all in all and I would recommend it to everybody.
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Dear Joanne, Greetings from The Capitol Kempinski Hotel Singapore! How delighted we all are to receive your lovely review of our heritage property. On behalf of the entire team, thank you very much for honouring us with your trust to create memorable moments during your birthday stay with us. We look forward to the opportunity of welcoming you back to our hotel and creating many more wonderful memories. Best regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore
Great experience ever.”
I visited Singapore for a Honeymoon trip and stayed at Capital Kempinski Hotel for one night. I informed the hotel that this is our honeymoon trip. The hotel surprised me by upgrading the room, preparing a lovely cake, and writing me a nice wishing card. Check in process was smooth. The hotel also allowed me to check in early at 11 am and late check-out at 1 pm. The stay was really great and awesome.
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Dear Cherry, Thank you for choosing to spend your honeymoon with us at The Capitol Kempinski Hotel Singapore and we are honoured to have been part of the celebration. Congratulations again on the beautiful milestone! My team and I are so delighted to learn that you enjoyed the surprises prepared for you, and that the early check-in and late check-out are appreciated. Thank you for sharing and we look forward to welcoming you back, and creating more amazing memories with you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
Great birthday ”
Happy to have a great staycation during my wife birthday at this hotel and really good service and good standard
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Dear Hui, Warm greetings from The Capitol Kempinski Hotel Singapore. First and foremost, happy birthday to your wife and thank you for choosing us to be part of your special memories. What a wonderful feedback on your overall stay and how the team exceeded your expectations. It is great to know how much you appreciated the service standards. It has been my pleasure to personally pass your wonderful feedback to the whole team. We look forward to welcoming you back and creating more wonderful memories. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
5-star staycation weekend”
From the moment we set foot onto the hotel, we were warmly greeted and ushered to the check-in. Check-in was a breeze and everything was clearly explained. Our luggage was brought to the room already. We were celebrating an occasion and our request for a late checkout was accommodated, and we were pleasantly surprised to be upgraded to a Heritage room. At the room, we found a handwritten note and a dessert. The Heritage room is beautiful with a separate enclosed balcony with desk. The complimentary non-alcoholic drinks and water were in abundant supply. The bathroom had its own TV fronting the tub and the toiletries were by Ferragamo. When we stepped out for an hour, we returned to find our room fixed again and the bed made. We had a few drinks at the bar, which was instagrammable, and service was attentive and fast. We ordered room service and the food was delicious (we got 20% off food), service was warm and the staff did a lovely table set up. The ala carte buffet breakfast selection was good notably the drinks list was expansive. Unfortunately, it rained so we didn't use the pool and the spa was closed. It would be good if the hotel can add club lounge access and other facilities/amenities. Staff were continuously cleaning the place and mopping the entrance when it rained. Every place we visited there was always a staff who was ready to assist and guide, which is a badge of a truly 5-star property that truly stands out despite this property being small compared to other hotels. Their service was seamless, warm and not overbearing. This is one of our favorite staycations, and we've had many, and we can't wait to be back.
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Dear Angela, Greetings from The Capitol Kempinski Hotel Singapore. How delighted we all were to receive your kind review of our property! On behalf of the entire team, thank you very much for honouring us with your trust to create memorable moments during your stay with us. It has been a pleasure having you as our guest. Thank you once again for your very detailed review and we look forward to many more opportunities to welcome you back to the hotel. Warm Regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore
Love our staycay”
Love the room overlooking the road. The room is kept clean and also well maintained as i have a sensitive nose if the aircon is not clean well. Would totally love to stay here again. Only con is the parking spot is not a clear sign only spot DROP off Sign and not CARPARK sign. #IYKYK. Thanks to NATASHA & RIISE for the gracious welcome. Also big "Hi" to the Guy who greeted us at the entrance.
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Dear Nurdiana, Greetings from The Capitol Kempinski Hotel Singapore! Thank you for your great feedback and we are glad to know that you enjoyed your wonderful stay with us. We look forward to welcoming you back soon. Warm Regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore
Was disappointed with the Suite but the Staff went above and beyond”
Booked the Executive suite but was upgraded to the Stanford Suite. The layout was very different to most hotels I have seen in Singapore. I guess maybe I had too high an expectation, the airplay function is something most hotels dont even provide. I could airplay netflix or disney plus. The staff made all the difference in this property, everywhere you go, even if it is to the carpark at 1am in the morning the staff would address you by your name. From the front desk, housekeeping, the concierge team so many names Stella, Cassandra, Jimmy, Wilson, wish I could name them all. They are simply excellent, well trained and superbly professional. Without these individuals the hotel would not be where it is today. Oh just a heads up, your chefs are the only people who can get Soft Boiled eggs right, besides Capella and the Ritz. Even the other 5 star hotels I resided in couldnt get it right.
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Dear Syafiq, Greetings from The Capitol Kempinski Hotel Singapore! Thank you for your great feedback and we are glad to know that you had a great stay with us. It will be my pleasure to ensure that Stella, Cassandra, Jimmy, Wilson and the culinary team receive your kind praises as I am convinced they will be much encouraged by them. At the same time, we are saddened to hear that you were not satisfied with the suite. With the heritage structure, we have many different room layouts and configurations. Please rest assured that we have taken note of your comment so in future stays we can assign a different room. My team and I certainly look forward to being part of many more memories during your future visits and it would be a great honour to welcome you back to our hotel. Kind regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore
Central, Clean & Classy”
Great hotel for those who want to be in the heart of downtown and find their way to churches, shops, train stations etc. Service is excellent and rooms are comfortable.
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Dear Cynthia, On behalf of the team, thank you for the exceptional rating and review of your recent stay with us. We appreciate your compliments on our location, service and rooms, and certainly look forward to creating more wonderful memories with you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
10/10 recommend!”
The 4d3n stay was truly amazing. From the time we checked in (it was a rather rainy Friday afternoon), the hospitality received from the staff was impeccable. The staff took time to explain the details of room, the facilities and even escorted us to our room, which wasn’t necessary given that it was the check in period for other travellers as well. We got upgraded to a deluxe room facing the city but it wasn’t noisy at all, we slept well for the 3 nights! Given that we booked the room with breakfast, the variety of food offered was beyond our expectations. We love how the serving was the right proportion to be able savour different breakfast offerings. We will definitely recommend this hotel to our friends and families, and we will stay again to enjoy the hotel facilities too since the rainy weather drove away our sunbathing plans!
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Dear Celine, Thank you so much for having chosen The Capitol Kempinski Hotel Singapore for your 4D3N stay and for highlighting the pleasant experience you had with us. I wish to express my sincere gratitude for the wonderful feedback you have offered for our service, room and breakfast. I have passed on your kind compliments to our reception and breakfast teams. They are truly overjoyed to have been of service to you. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories. Warm regards, Managing Director The Capitol Kempinski Hotel Singapore
Best staycation even among 5/6 stars hotels”
I didnt expect the stay would be such a good one. Everything in this hotel was well planned and everything during our stay was smooth one. The room is clean and very comfortable. I had a good rest and enjoy every minute of the time spent. The staffs are all friendly and nice which make our stay very pleasant. Special thanks to George who really go extra miles for us.
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Dear Indra, Thank you for your recent review of The Capitol Kempinski Hotel Singapore. We are very delighted to read your review and appreciate your positive comments about us. On behalf of the entire team, thank you very much for honouring us with your trust to create memorable moments for you. We hope to welcome you back soon! Best regards, Managing Director, The Capitol Kempinski Hotel Singapore
Beautifully converted hotel ”
Great staff, hotel was a cinema and a old department store but tastefully converted, elegant contemporary and stylish. Excellent location, great front desk staff and excellent porter. Just love the staff there. Room very quiet despite in the middle of a busy junction. I’d go back there any time.
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Dear Yen, Warm greetings from The Capitol Kempinski Hotel Singapore. Thank you very much for your perfect rating and review. We are truly encouraged by your high compliments for our hotel's location, design and team, and we hope to create more exceptional memories with you in your next stay with us. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
PERFECT STAY! ”
Perfect weekend staycation! My fiancée and I enjoyed it thoroughly. Service was impeccable in particular Shawn, Ariel and Stella. They were very attentive and were first class in ensuring our stay was comfortable and relaxing. The birthday surprise they planned was a really nice gesture, and the hotel room itself is luxe and spacious. We will be sure to visit the hotel again! Thank you once again to Shawn, Ariel and Stella! Great service standards!
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Dear Jeryl, Thank you so much for your lovely review for us and we are extremely happy to know that you had a wonderful staycation with us! We will definitely pass on your generous compliments for the team and we look forward to welcoming you here again very soon. Warm Regards, Ruth Arias, Quality Manager The Capitol Kempinski Hotel Singapore
Exceptional service ”
My wife and I stayed at Capitol to celebrate our wedding anniversary and Capitol surprised us with a complimentary upgrade and a beautiful cake. The service at the counter was seamless and the hotel is a walking distance from City Hall MRT. The colonial yet modern design was soothing and it really took our minds off work and relaxed us- a perfect getaway even when you can't travel overseas. Ariel was kind enough to bring us to our room and show the place around. The breakfast was simple but yet delicious. We would love to come back to Capitol for another relaxing stay. P.S. one should try the power shot at the breakfast table.
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Dear Arul, Thank you so much for having chosen The Capitol Kempinski Hotel Singapore for your stay and for highlighting the pleasant experience you had. We are especially grateful for your praise for the colonial charm of our property, our service and our breakfast offerings. It has been a pleasure having you as our guest. We look forward to many more opportunities to welcome you back to the hotel! Warm regards, Executive Assistant Manager, The Capitol Kempinski Hotel Singapore
Great Medical Trip”
We're here in Singapore because my wife was going to have a day surgery, and because of this lovely hotel, this medical trip is finally feels like a holiday. Thefriendly staff, nice breakfast with lots of choices, beautiful buildings and interior, and of course, my best companion, the heated toilet :-)
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Dear Michael, Thank you for choosing to stay with us at The Capitol Kempinski Hotel during your recent trip to Singapore. I'm very glad to learn that you have enjoyed our hotel and breakfast, and that our team was able to be at your assistance. We are especially encouraged to know that we had made the medical trip feel like a holiday for you and your wife. The comfort and happiness of our guests are important to us and it is our pleasure to have been part of your experience in Singapore. We look forward to welcoming both of you back again! Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore