8.2
Excellent
/10
(555 reviews)See what guests said
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Eleonore Austerer Gallery 30 m
San Francisco Museum of Craft and Design 30 m
Maison de la Bouquetiere 40 m
Smile, A Gallery with Tongue in Chic 40 m
Hang 40 m
Starlight Room 40 m
Maxwell Galleries 50 m
Trendy Mondays 50 m
Gordon Parks Centennial 60 m
The Color Factory 70 m
Nearby landmarks
Chinatown 630 m
Ferry Building Marketplace 1.56 km
Lombard Street 1.69 km
Oracle Park 2.03 km
Pier 39 2.16 km
Fisherman's Wharf 2.22 km
Alcatraz Island 4.38 km
Golden Gate Park 5.12 km
Twin Peaks 5.14 km
Golden Gate Bridge 6.97 km
The Cartwright Hotel - Union Square, BW Premier Collection

"Enjoyed the stay very much, cosy and warm room, nice ambience with friendly staff that recommended good places for breakfast:)"

King - March 2, 2020

Boutique Queen - Guestroom The Cartwright Hotel - Union Square, BW Premier Collection
Lobby The Cartwright Hotel - Union Square, BW Premier Collection
Lobby The Cartwright Hotel - Union Square, BW Premier Collection
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Free Wi-Fi

The Cartwright Hotel - Union Square, BW Premier Collection

524 Sutter Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Chinatown
Within 630 m of property
  • 340 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Ticket services

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 2 minutes on Agoda.com
Value for money7.9
Distance to city center2.0 Miles
Location rating9.4
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.9 km

Rooms available at The Cartwright Hotel - Union Square, BW Premier Collection

1 Single Bed, Non-Smoking
1 Single Bed, Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
1 Single Bed
1 Single Bed
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
King Suite Non-Smoking
King Suite Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed - Non - Smoking
1 King Bed - Non - Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe room with 1 queen bed
Deluxe room with 1 queen bed
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Accessible King Suite
Accessible King Suite
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Single Non Smoking
Single Non Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
1 Double Bed Nonsmoking
1 Double Bed Nonsmoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Boutique Queen
Boutique Queen
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
2 Single Beds Non Smoking
2 Single Beds Non Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Cartwright Hotel - Union Square, BW Premier Collection?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Cartwright Hotel - Union Square, BW Premier Collection?

A stay at The Cartwright Hotel - Union Square, BW Premier Collection also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Cartwright Hotel - Union Square, BW Premier Collection has a car park available for guests. Parking is available for a fee of 52 USD per day. Parking options include a full-service valet for total ease.

What is the smoking policy at The Cartwright Hotel - Union Square, BW Premier Collection?

The Cartwright Hotel - Union Square, BW Premier Collection does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about The Cartwright Hotel - Union Square, BW Premier Collection

  • 9.6
    Exceptional
    Location

    "Conveniently located off Powell Street where the cable car is."

    LI

    |

    January 16, 2020

  • 8.4
    Excellent

    "Will definitely book this hotel again when I go back to SFO."

    Anna

    |

    December 11, 2018

  • 8.4
    Excellent
    Location

    "Perfect location, safe, close to Union Square and downtown."

    Codrut

    |

    January 30, 2020

Property ranking|Compared to 747 San Francisco (CA) properties
See all rankings
Location score
9.4/10
Review score - United States
8.8/10
Value for money score
7.9/10
Service score
8.4/10
Better than
97
%
of San Francisco (CA) properties
Better than
95
%
of San Francisco (CA) properties
Better than
90
%
of San Francisco (CA) properties
Better than
90
%
of San Francisco (CA) properties
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Overall rating:
8.2
Excellent
592 reviews
Cleanliness
8.3
Facilities
7.4
Location
9.4
Read all reviews >
What travelers say they love:
Nostalgic central hotel with fantastic staff who are knowled...
Andrew from Jersey
Couple
More about The Cartwright Hotel - Union Square, BW Premier Collection

More about The Cartwright Hotel - Union Square, BW Premier Collection

The Cartwright Hotel Union Square guarantees guests a pleasant stay whether in San Francisco (CA) for business or pleasure. Only 14.5 Miles away, this 3-star hotel can be easily accessed from the airport. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Eleonore Austerer Gallery, San Francisco Museum of Craft and Design, Maison de la Bouquetiere.

The Cartwright Hotel Union Square offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. The Cartwright Hotel Union Square is a smart choice for travelers to San Francisco (CA), offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Housekeeping
10 mentions
Breakfast
6 mentions
Internet
1 mention

What they offer

8.4
Excellent
Staff 

"Staff, mostly my fellow Filipinos, was very friendly and acc..."

Nina

|

March 21, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

American cuisine
American cuisine
Cozy Cable Car Cafe
50 m American, Cafe
Sears Fine Foods
60 m American, Gluten Free, Soups
Scala's Bistro
60 m American, Italian
Asian cuisine
Asian cuisine
Maru Sushi
60 m Asian, Gluten Free, Japanese
Sushi Toni
100 m Asian, Japanese, Sushi
After Osha
140 m Asian, Thai
Cafe
Cafe
Cafe La Taza
140 m Cafe
Jasmine's Cafe & Deli
160 m Cafe, Delicatessen
Boba Guys
180 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Cartwright Hotel - Union Square, BW Premier Collection from real guests

Overall rating
8.2
Excellent
From 592 reviews
9.3Location
8.6Service
8.4Cleanliness
Agoda Reviews (190)Booking.com Reviews (365)
Rating via Agoda8.2
/
10
Cleanliness8.3
Facilities7.4
Location9.4
Room comfort and quality7.0
Service8.5
Value for money7.9
High score for San Francisco (CA)
Rating
9+ Exceptional (22)
8-9 Excellent (26)
7-8 Very Good (25)
6-7 Good (7)
<6 Below Expectation (13)
Time of the year
Mar - May (16)
Jun - Aug (20)
Sep - Nov (26)
Dec - Feb (31)
Don't miss out!Users are booking a place in San Francisco (CA) every 2 minutes on Agoda.com
All guests (190)
All room types
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Show reviews that mention 

Showing 93 verified guest comments
12345
10.0
Exceptional
Arturo from United States
Family with young children
1 King Bed - Non - Smoking
Stayed 3 nights in April 2019

Best Western hotels never disappoint”

Never knew there was a BW in downtown Union Square as we always booked a hotel just around the corner. Little did I know, they were one of the few hotels that offered King beds. Huge plus considering hotel rooms are quite small in SF. However the rooms at this BW were very roomy even with the King bed. Only drawback was the location of the bathroom sink and medicine cabinet above. I understand the objective is to maximize space by making it a corner sink, but the mirror/medicine cabinet was awkward especially when trying to brush my teeth or wash my face. I just needed to remind myself not to move my head up or else I would bump the back of my head everytime. Other than that, everything else in this hotel is great; from the staff to the rooms.

Reviewed April 29, 2019
8.3
Excellent
Christian from United Kingdom
Couple
Stayed 2 nights in July 2013

A comfy stay right n the heart of SF”

Quirky old building, centrally located and good value

The Cartwright is located on Sutter Street just a short hop from Union Square in the heart of SF. Parking is at a real premium here and the hotel has an agreement with a garage one block away which charged us about 30USD per day, good value given the other prices advertised. The staff were extremely friendly at check in and throughout our stay and were a real feature of the hotel. The hotel itself is not 'new'. It is housed in an older block which means the rooms are a little quirkier than a standard new build hotel. Ours was on the top floor and looked onto the back of other apartment blocks, so not a gat view but it was very quiet at night. The room had high ceilings and a fan above the bed which adequately ventilated things. The bathroom was a little small but very clean with a decent shower. Whilst some of the fixtures and fittings were not new, things were perfectly clean. Access to the main shopping areas is superb, just 5 mins walk. The same for public transport (BART, buses, trams). Fisherman's Wharf and Nob Hill are all within walking distance albeit up some steep streets! The are several options for breakfast nearby (the hotel itself serves no breakfast). All in all, a clean, well located and friendly hotel in a busy part of Downtown SF that felt safe at all times.

Reviewed August 11, 2013
7.6
Very good
Samaraweera from United Arab Emirates
Family with teens
1 Single Bed
Stayed 4 nights in June 2018

Very good”

Located in Sutter Street, 2 blocks away from Union Square. Close to Shopping, Restaurants and many stores. San Francisco famous Tram ride is in Powell street, next to the hotel. Hotel is very traditional theme , Rooms are small , however they are clean , neat and tidy. Bathroom is congested and it will be a challenge for some one slightly oversize, to use it . I am at 5’11” , couldn’t sit in the commode comfortably as knees were hitting the sink cup board. No in- room fridge, how ever tea/coffee facility is available. Surrounding can be noisy so as the room, due to traffic and pedestrians Check in & Check out process is quick & efficient. Staff are friendly & helpful.

Reviewed July 13, 2018
9.2
Exceptional
AGNES from Philippines
Solo traveler
Deluxe room with 1 queen bed
Stayed 6 nights in December 2019

Clean, Cozy, Perfect Location”

Old charm hotel, quaint. I loved how clean my room was - linens crisp, towels fluffy and new. I had a boutique queen. It was small but forgivable. The walk-in closet was a bonus for spreading luggage open. Bed was comfortable. Bathroom was pristine. Housekeepers are attentive. Unlike some 5-star hotels, they changed my linen that I had soiled slightly with food . No breakfast or room service but there is a Lorie's Diner open 24 hours and Walgreens a few steps away and a 7-11 across the hotel. Not a problem. Location is perfect. Union Square and many branded retail shops are within a few blocks. Easy access to the Tram, BART, and buses. Great value. I recommend this hotel for single and buddy travelers.

Reviewed January 03, 2020
10.0
Exceptional
Lisa from United States
Couple
1 King Bed - Non - Smoking
Stayed 2 nights in April 2018

Exceptional”

The Hotel is awesome. Very unique. The rooms are small but very well set up and very clean! Great location for sightseeing. Trolly is right outside the hotel. I will stay here when I return to San Francisco

Reviewed May 01, 2018
9.6
Exceptional
Candace from United States
Couple
1 Double Bed Nonsmoking
Stayed 2 nights in June 2020

Beautiful, aesthetic, and safe!”

We came here for a weekend and had a very comfortable stay! The staff is absolutely amazing. Even though we ended up arriving late at night due to some hiccups in our travel plans, they were very warm and welcoming at that late hour. The room was immaculately clean and tidy. Although the room wasn’t very large, it had a big closet area with a nice mirror to get ready with. Everything looks newly renovated and modern, with the classic antique flair. The lobby area is simply beautiful. The location is also great as it’s close to Union Square. Overall a great stay! We’d be back again for the price we got these rooms at :)

Reviewed June 15, 2020
9.6
Exceptional
Madeline from United States
Business traveler
2 Single Beds Non Smoking
Stayed 2 nights in July 2018

Super Place to stay in SF”

I have become a huge fan of the Best Western properties that have a boutique flare. This hotel had a wonderful and attentive staff, good coffee, extremely comfortable bed, and the location was super, in the heart of Union Square. I recommend it highly if you want to stay in the city without breaking the bank.

Reviewed July 15, 2018
8.8
Excellent
Yong from Australia
Couple
2 Single Beds Non Smoking
Stayed 2 nights in March 2019

Great location”

The hotel is a little old so you are able to hear your neighbours but the bed and pillows are very comfortable. They provide you with all the basic amenities so you don't need to buy/bring anything and they have coffee and tea in the morning. It is in a great location as it is very close to Union Square and Chinatown and there are alot of eateries around the hotel.

Reviewed March 14, 2019
9.6
Exceptional
King from Singapore
Solo traveler
Deluxe room with 1 queen bed
Stayed 3 nights in September 2019

Small but Cosy ”

Walkable from Union Square and the shopping area. With convenient store located around the hotel. Enjoyed the stay very much, cosy and warm room, nice ambience with friendly staff that recommended good places for breakfast:)

Reviewed March 02, 2020

Thank You for staying with us at The Cartwright Hotel Union Square. We are so happy to hear that you enjoyed your stay at our hotel. We agree that although our rooms are not the hugest, we have an undeniable great location, cosy and warm rooms, nice ambience and friendly staff that recommend great restaurants.

Responded March 14, 2020
The Cartwright Hotel - Union Square, BW Premier Collection
9.2
Exceptional
Lidia from Australia
Solo traveler
Deluxe room with 1 queen bed
Stayed 7 nights in October 2018

Great location for your San Fran stop over”

Loved the proximity to cable car, Chinatown and Union Square. Lots of breakfast and food options around hotel. Hotel staff pleasant and willing to help. Hotel facilities comfortable. Really clean environment.

Reviewed November 09, 2018
9.0
Exceptional
William from United States
Solo traveler
Stayed 3 nights in July 2011

Great location, friendly staff!!”

the hotel was located two blocks from union square. you could easily catch street cars, bart or the buses. the hotel was clean, the staff was very friendly and helpful, and i had a very enjoyable stay.

Reviewed July 19, 2011
8.4
Excellent
Codrut from Romania
Couple
Deluxe room with 1 queen bed
Stayed 3 nights in January 2020

Nice cozy hotel close to Union Square”

Perfect location, safe, close to Union Square and downtown. A bit noisy during the night (noise from the street). The control acces system not working properly, the elevator was out of service in our last day (we're staying at the 8th floor), however the staff helped us to carry our luggages downstairs. No breakfast available.

Reviewed January 30, 2020
7.7
Very good
Benjamin from Australia
Couple
Stayed 1 night in June 2011

Great Location - rooms a little small”

Fantastic location - right in the heart of the union square area

staff were generally helpful and courteous - we were always greeted with a smile and hello. the hotel location is close to everything in the lively union square area. also close to cable car stops and buses to get to other parts of san fran. breakfast is not offered, however there are many cafes and diners within close walking distance. overall, a great stay when travelling on a budget.

Reviewed October 13, 2011
7.0
Very good
M. from Sweden
Solo traveler
Stayed 8 nights in February 2015

central”

location. location. location

it's a small rather cheap hotel by union square. dont expect much. The room was small and clean. it delivered my expectations. Reception is helpfull and friendly. There is no safe at the rooms. and anyone can come up to The floors.

Reviewed February 23, 2015
8.0
Excellent
Benjamin from Australia
Couple
Stayed 4 nights in June 2011

Great Hotel 'all round'”

Great location, friendly & helpful staff

This hotel in in a great location - right in the heart of the union square area. The staff were fantastic and always served us with a smile. The hotel is decorated nicely and serve complimentery tea/coffee each morning. There is no breakfast option, but that is not an issue and there are many eating places around within a 100m walk of the hotel. Rooms are a bit small but quite 'cosy' all the same. Would definately stay there again.

Reviewed June 29, 2011
9.6
Exceptional
Carl from United States
Solo traveler
Deluxe room with 1 queen bed
Stayed 3 nights in August 2018

Excellent hotel for the value ”

Excellent friendly service from a gracious staff. A well maintained older hotel. Very comfortable accommodations. Right in Union Square. I wish I had found it sooner.

Reviewed August 21, 2018
8.0
Excellent
Aranesan from Malaysia
Solo traveler
Stayed 2 nights in June 2014

Classic hotel feel with friendly staff”

Friendly staff, classic hotel feel, central location

I enjoyed my stay at Cartwright, the staff was ever helpful and friendly. The place really grew on me and I left wishing I could stay another day.

Reviewed June 09, 2014
8.4
Excellent
Anna from Philippines
Family with teens
Deluxe room with 1 queen bed
Stayed 3 nights in December 2018

Excellent”

Very good location! Very near union square (walking distance only). There's also near 7-11 and walgreens! Will definitely book this hotel again when I go back to SFO.

Reviewed December 11, 2018
8.0
Excellent
NURFAZLIN from Malaysia
Couple
Deluxe room with 1 queen bed
Stayed 4 nights in January 2020

Great location in Union Square”

Amazingly located at the heart of Union Square. Public transportation was easily accessible. Everything else was close, shops, cafes etc. Room was a bit too small though...

Reviewed January 08, 2020
8.0
Excellent
XiaoLi from China
Solo traveler
Stayed 1 night in December 2014

Value for money”

great location, comfort, value for money

great location, 5mins walk to Union Square and Victorious Secret ;-). comfort, value for money

Reviewed December 23, 2014
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