The Cartwright Hotel - Union Square, BW Premier Collection

definitely will recommend to friends.

Room was def maxed out with furniture. Did not have much space for a big luggage esp for international travellers. However, it felt cosy and nice with plenty of natural window lighting/ air ventilation. Room, bed and toilet were well kept and overall feels clean. They provide free coffee every morning at the public seating area downstairs. Location was great for shopping, lively and few mins walk to public transportation. Would def return!

There are not enough bad things to say about this awful experience. If this were the only choice, I'd much rather sleep in the street

Loved the proximity to cable car, Chinatown and Union Square. Lots of breakfast and food options around hotel. Hotel staff pleasant and willing to help. Hotel facilities comfortable. Really clean environment.

I stayed in a single queen bed room and I would recommend! The only thing I wanted to note was the bathroom was very nice but a bit small. It was perfect for me, but I could see getting in and out of the shower being difficult for a larger person simple because the door cannot open fully. Otherwise, no complaints. It was a perfect fit for me!

I’ve had to take video as this hotel was so bad with no options to move rooms the main doors had two inch gaps so every noise outside in the hallway was heard and therefore no privacy in our room either and the drilling outside my window as the workman resurface the crumbling exterior matched only by furniture which predates the hotel I have to admit it’s location as great and cleanliness as acceptable but three different coloured ironmongery in the bathroom alone hardly makes for a Premier experience as this hotel states to be —that’s a joke the windows allow every noise from outside in the room as if they were open Trust me and never stay here

I have become a huge fan of the Best Western properties that have a boutique flare. This hotel had a wonderful and attentive staff, good coffee, extremely comfortable bed, and the location was super, in the heart of Union Square. I recommend it highly if you want to stay in the city without breaking the bank.

Located in Sutter Street, 2 blocks away from Union Square. Close to Shopping, Restaurants and many stores. San Francisco famous Tram ride is in Powell street, next to the hotel. Hotel is very traditional theme , Rooms are small , however they are clean , neat and tidy. Bathroom is congested and it will be a challenge for some one slightly oversize, to use it . I am at 5’11” , couldn’t sit in the commode comfortably as knees were hitting the sink cup board. No in- room fridge, how ever tea/coffee facility is available. Surrounding can be noisy so as the room, due to traffic and pedestrians Check in & Check out process is quick & efficient. Staff are friendly & helpful.

The Hotel is awesome. Very unique. The rooms are small but very well set up and very clean! Great location for sightseeing. Trolly is right outside the hotel. I will stay here when I return to San Francisco

Great location, rooms and hotel were in great condition. Not much going on in the hotel though in terms of bar/restaurant but because of the location, lots was on the doorstep.

Very good location! Very near union square (walking distance only). There's also near 7-11 and walgreens! Will definitely book this hotel again when I go back to SFO.

Really wasn't happy about the size of the room - there was only enough space for us to place our suitcases on the floor and we had to watch where we can walk. Requested for twin beds way in advance but there was no rooms available and we had to share a queen size bed for myself and a lady colleague which was awkward given we are just workmates. Have to commend that the staff were really friendly and helpful plus the location was excellent.

Convenient location- near BART station and shopping, staff quite friendly, room was very small although bathroom was spacious. Room had no kettle and only coffee was provided (no water or tea!). Basically no space to do anything except sleep and use the bathroom. Walls are also quite thin and can clearly hear people talking in the hallway and toilet flush from room directly above. Also quite near the road so can be noisy at night. Overall, compared to other hotels in the area, price is reasonable if you're looking for a convenient and decent place to stay (without spending any time in the hotel).

I am very pleased with the hotel. The staffs are friendly and helpful. The room is clean and comfortable and it is centrally located. Places of interests and downtown area are within walking distance. and if one is more adventurous and don't mind walking, then a lot more places of interests could be reached within the hotel vicinity. It's really a highly recommended hotel.

The Cartwright is located on Sutter Street just a short hop from Union Square in the heart of SF. Parking is at a real premium here and the hotel has an agreement with a garage one block away which charged us about 30USD per day, good value given the other prices advertised. The staff were extremely friendly at check in and throughout our stay and were a real feature of the hotel. The hotel itself is not 'new'. It is housed in an older block which means the rooms are a little quirkier than a standard new build hotel. Ours was on the top floor and looked onto the back of other apartment blocks, so not a gat view but it was very quiet at night. The room had high ceilings and a fan above the bed which adequately ventilated things. The bathroom was a little small but very clean with a decent shower. Whilst some of the fixtures and fittings were not new, things were perfectly clean. Access to the main shopping areas is superb, just 5 mins walk. The same for public transport (BART, buses, trams). Fisherman's Wharf and Nob Hill are all within walking distance albeit up some steep streets! The are several options for breakfast nearby (the hotel itself serves no breakfast). All in all, a clean, well located and friendly hotel in a busy part of Downtown SF that felt safe at all times.

the hotel was located two blocks from union square. you could easily catch street cars, bart or the buses. the hotel was clean, the staff was very friendly and helpful, and i had a very enjoyable stay.

This hotel in in a great location - right in the heart of the union square area. The staff were fantastic and always served us with a smile. The hotel is decorated nicely and serve complimentery tea/coffee each morning. There is no breakfast option, but that is not an issue and there are many eating places around within a 100m walk of the hotel. Rooms are a bit small but quite 'cosy' all the same. Would definately stay there again.

The location is very good. Convenient public transportation is nearby. There's a parking garage which charges for overnight parking. The hotel is close to downtown shopping area and you can always find something to eat even in the late night.

this was the first time we had stayed at this hotel and were pleasantly surprised when we walked through the door. very friendly desk staff, couldn't be more helpful. it is a small hotel but made to look very big because of the smiles on all the staff's faces. very helpful with directions, etc. sorry they do not have breakfast as stated but we were given starbucks vouchers

Very helpful staff on reception nothing was a problem, clean centrally located hotel. Stay here good value for SF.