The Cartwright Hotel - Union Square, BW Premier Collection

The Cartwright Hotel - Union Square, BW Premier Collection

524 Sutter Street, San Francisco Downtown, San Francisco (CA), United States, 94102
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Boutique Queen - Guestroom The Cartwright Hotel - Union Square, BW Premier Collection
Boutique Queen - Guestroom
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    Lobby The Cartwright Hotel - Union Square, BW Premier Collection
    Lobby The Cartwright Hotel - Union Square, BW Premier Collection
    Exterior view The Cartwright Hotel - Union Square, BW Premier Collection
    King Suite Non-Smoking - Guestroom The Cartwright Hotel - Union Square, BW Premier Collection
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    Exterior view The Cartwright Hotel - Union Square, BW Premier Collection

    Guest reviews

    7.8
    Very good
    /10
    (105 reviews)See what guests said
    10.0
    Exceptional

    "Very helpful staff on reception nothing was a problem, clean..."

    Colette

    -

    November 3, 2018

    8.2
    Excellent service
    Recommended by 89% of guests

    Property highlights

    • 550 meters to public transportation

    • Airport transfer

    • Located in heart of San Francisco (CA)

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 73 times this week
    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Eleonore Austerer Gallery30 m
  • San Francisco Museum of Craft and Design30 m
  • Maison de la Bouquetiere40 m
  • Smile, A Gallery with Tongue in Chic40 m
  • Hang40 m
  • Maxwell Galleries50 m
  • Gordon Parks Centennial60 m
  • Gallery 44480 m
  • 450 Sutter Building110 m
  • Pearl & Jade Empire120 m
  • Value for money7.5
    Distance to city center2.0 Miles
    Location rating9.3
    Nearest airportOakland International Airport (OAK)
    Distance to airport19.2 km
    Select your room
    King Suite Non-Smoking
    King Suite Non-Smoking
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 king bed
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    Accessible King Suite
    Accessible King Suite
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed - Non - Smoking
    1 King Bed - Non - Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 king bed
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    Deluxe room with 1 queen bed
    Deluxe room with 1 queen bed
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
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    Single Non Smoking
    Single Non Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed
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    1 Single Bed, Non-Smoking
    1 Single Bed, Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    1 Single Bed
    1 Single Bed
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    1 Double Bed Nonsmoking
    1 Double Bed Nonsmoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Boutique Queen
    Boutique Queen
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    2 Single Beds Non Smoking
    2 Single Beds Non Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed and 1 semi dou...
    Enter dates to see prices
    Have a question for The Cartwright Hotel - Union Square, BW Premier Collection?

    What people love about the property

    • 9.2
      Exceptional

      "Hotel staff pleasant and willing to help."

      Lidia

      |

      November 9, 2018

    • 7.2
      Very good

      "Good value for $100."

      Emiliano

      |

      April 14, 2018

    • 10.0
      Exceptional

      "Stay here good value for SF."

      Colette

      |

      November 3, 2018

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    More about The Cartwright Hotel - Union Square, BW Premier Collection

    More about The Cartwright Hotel - Union Square, BW Premier Collection

    8.4
    Excellent

    "There's also near 7-11 and walgreens!"

    Anna K.

    |

    December 11, 2018

    An overview

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    What they offer

    7.2
    Very good

    "Location is lovely."

    Patantip

    |

    October 25, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Golden Gate Cafe
    40 m American, Cafe
    Cozy Cable Car Cafe
    50 m American, Cafe
    Golden Gate Grill
    50 m American, Bar
    Asian cuisine
    Asian cuisine
    Maru Sushi
    60 m Asian, Gluten Free, Japanese
    Sushi Toni
    100 m Asian, Japanese, Sushi
    Akiko's Sushi Bar and Restaurant
    110 m Asian, Japanese, Sushi
    Cafe
    Cafe
    Cafe La Taza
    140 m Cafe
    Jasmine's Cafe & Deli
    160 m Cafe, Delicatessen
    Boba Guys
    180 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (105)Booking.com Reviews (537)
    7.8
    /
    10
    Cleanliness8.1
    Facilities7.1
    Location9.3
    Room comfort and quality7.0
    Service8.2
    Value for money7.5
    Provided by verified guests of Agoda
    All languages
    All guests (105)
    All room types

    Show reviews that mention 

    Showing 65 verified guest comments
    1234
    8.4
    Excellent
    Cécilia
    Solo traveler
    Deluxe room with 1 queen bed
    Stayed 2 nights in February 2019
    Very good location, and very clear updated room”
    definitely will recommend to friends.
    Reviewed February 20, 2019
    9.2
    Exceptional
    Mei from Malaysia
    Couple
    Deluxe room with 1 queen bed
    Stayed 4 nights in September 2018
    It was small but cosy”
    Room was def maxed out with furniture. Did not have much space for a big luggage esp for international travellers. However, it felt cosy and nice with plenty of natural window lighting/ air ventilation. Room, bed and toilet were well kept and overall feels clean. They provide free coffee every morning at the public seating area downstairs. Location was great for shopping, lively and few mins walk to public transportation. Would def return!
    Reviewed October 18, 2018
    3.6
    Oscar from Mexico
    Business traveler
    1 King Bed - Non - Smoking
    Stayed 7 nights in February 2019
    A Hotel you should clearly stay away from”
    There are not enough bad things to say about this awful experience. If this were the only choice, I'd much rather sleep in the street
    Reviewed February 18, 2019
    9.2
    Exceptional
    Lidia from Australia
    Solo traveler
    Deluxe room with 1 queen bed
    Stayed 7 nights in October 2018
    Great location for your San Fran stop over”
    Loved the proximity to cable car, Chinatown and Union Square. Lots of breakfast and food options around hotel. Hotel staff pleasant and willing to help. Hotel facilities comfortable. Really clean environment.
    Reviewed November 09, 2018
    8.4
    Excellent
    Tara from United States
    Solo traveler
    Deluxe room with 1 queen bed
    Stayed 4 nights in September 2018
    Excellent”
    I stayed in a single queen bed room and I would recommend! The only thing I wanted to note was the bathroom was very nice but a bit small. It was perfect for me, but I could see getting in and out of the shower being difficult for a larger person simple because the door cannot open fully. Otherwise, no complaints. It was a perfect fit for me!
    Reviewed October 06, 2018
    3.6
    Peter from United Kingdom
    Couple
    King Suite Non-Smoking
    Stayed 1 night in December 2018
    The noisiest hotel I’ve ever had to endure with major works repairing a crumbling hotel”
    I’ve had to take video as this hotel was so bad with no options to move rooms the main doors had two inch gaps so every noise outside in the hallway was heard and therefore no privacy in our room either and the drilling outside my window as the workman resurface the crumbling exterior matched only by furniture which predates the hotel I have to admit it’s location as great and cleanliness as acceptable but three different coloured ironmongery in the bathroom alone hardly makes for a Premier experience as this hotel states to be —that’s a joke the windows allow every noise from outside in the room as if they were open Trust me and never stay here
    Reviewed December 08, 2018
    9.6
    Exceptional
    Madeline from United States
    Business traveler
    2 Single Beds Non Smoking
    Stayed 2 nights in July 2018
    Super Place to stay in SF”
    I have become a huge fan of the Best Western properties that have a boutique flare. This hotel had a wonderful and attentive staff, good coffee, extremely comfortable bed, and the location was super, in the heart of Union Square. I recommend it highly if you want to stay in the city without breaking the bank.
    Reviewed July 15, 2018
    7.6
    Very good
    Samaraweera from United Arab Emirates
    Family with teens
    1 Single Bed
    Stayed 4 nights in June 2018
    Very good”
    Located in Sutter Street, 2 blocks away from Union Square. Close to Shopping, Restaurants and many stores. San Francisco famous Tram ride is in Powell street, next to the hotel. Hotel is very traditional theme , Rooms are small , however they are clean , neat and tidy. Bathroom is congested and it will be a challenge for some one slightly oversize, to use it . I am at 5’11” , couldn’t sit in the commode comfortably as knees were hitting the sink cup board. No in- room fridge, how ever tea/coffee facility is available. Surrounding can be noisy so as the room, due to traffic and pedestrians Check in & Check out process is quick & efficient. Staff are friendly & helpful.
    Reviewed July 13, 2018
    10.0
    Exceptional
    Lisa from United States
    Couple
    1 King Bed - Non - Smoking
    Stayed 2 nights in April 2018
    Exceptional”
    The Hotel is awesome. Very unique. The rooms are small but very well set up and very clean! Great location for sightseeing. Trolly is right outside the hotel. I will stay here when I return to San Francisco
    Reviewed May 01, 2018
    8.4
    Excellent
    Michael from Ireland
    Couple
    1 King Bed - Non - Smoking
    Stayed 4 nights in September 2018
    Excellent”
    Great location, rooms and hotel were in great condition. Not much going on in the hotel though in terms of bar/restaurant but because of the location, lots was on the doorstep.
    Reviewed September 27, 2018
    8.4
    Excellent
    Anna from Philippines
    Family with teens
    Deluxe room with 1 queen bed
    Stayed 3 nights in December 2018
    Excellent”
    Very good location! Very near union square (walking distance only). There's also near 7-11 and walgreens! Will definitely book this hotel again when I go back to SFO.
    Reviewed December 11, 2018
    8.0
    Excellent
    Rachel from Singapore
    Business traveler
    Stayed 2 nights in April 2016
    Requested for twin beds like months before the trip but we got a queen bed and the room was so small”
    Really wasn't happy about the size of the room - there was only enough space for us to place our suitcases on the floor and we had to watch where we can walk. Requested for twin beds way in advance but there was no rooms available and we had to share a queen size bed for myself and a lady colleague which was awkward given we are just workmates. Have to commend that the staff were really friendly and helpful plus the location was excellent.
    Reviewed May 05, 2016
    6.0
    Wilfred from Singapore
    Solo traveler
    Stayed 3 nights in June 2015
    Small rooms but good location”
    convenient location, reasonable price.
    Convenient location- near BART station and shopping, staff quite friendly, room was very small although bathroom was spacious. Room had no kettle and only coffee was provided (no water or tea!). Basically no space to do anything except sleep and use the bathroom. Walls are also quite thin and can clearly hear people talking in the hallway and toilet flush from room directly above. Also quite near the road so can be noisy at night. Overall, compared to other hotels in the area, price is reasonable if you're looking for a convenient and decent place to stay (without spending any time in the hotel).
    Reviewed June 30, 2015
    8.0
    Excellent
    Swee from Malaysia
    Solo traveler
    Stayed 3 nights in March 2014
    Good location, friendly staffs and pleasant hotel.”
    Good location, friendly staffs and comfortable room.
    I am very pleased with the hotel. The staffs are friendly and helpful. The room is clean and comfortable and it is centrally located. Places of interests and downtown area are within walking distance. and if one is more adventurous and don't mind walking, then a lot more places of interests could be reached within the hotel vicinity. It's really a highly recommended hotel.
    Reviewed March 27, 2014
    8.3
    Excellent
    Christian from United Kingdom
    Couple
    Stayed 2 nights in July 2013
    A comfy stay right n the heart of SF”
    Quirky old building, centrally located and good value
    The Cartwright is located on Sutter Street just a short hop from Union Square in the heart of SF. Parking is at a real premium here and the hotel has an agreement with a garage one block away which charged us about 30USD per day, good value given the other prices advertised. The staff were extremely friendly at check in and throughout our stay and were a real feature of the hotel. The hotel itself is not 'new'. It is housed in an older block which means the rooms are a little quirkier than a standard new build hotel. Ours was on the top floor and looked onto the back of other apartment blocks, so not a gat view but it was very quiet at night. The room had high ceilings and a fan above the bed which adequately ventilated things. The bathroom was a little small but very clean with a decent shower. Whilst some of the fixtures and fittings were not new, things were perfectly clean. Access to the main shopping areas is superb, just 5 mins walk. The same for public transport (BART, buses, trams). Fisherman's Wharf and Nob Hill are all within walking distance albeit up some steep streets! The are several options for breakfast nearby (the hotel itself serves no breakfast). All in all, a clean, well located and friendly hotel in a busy part of Downtown SF that felt safe at all times.
    Reviewed August 11, 2013
    9.0
    Exceptional
    William from United States
    Solo traveler
    Stayed 3 nights in July 2011
    Great location, friendly staff!!”
    the hotel was located two blocks from union square. you could easily catch street cars, bart or the buses. the hotel was clean, the staff was very friendly and helpful, and i had a very enjoyable stay.
    Reviewed July 19, 2011
    8.0
    Excellent
    Benjamin from Australia
    Couple
    Stayed 4 nights in June 2011
    Great Hotel 'all round'”
    Great location, friendly & helpful staff
    This hotel in in a great location - right in the heart of the union square area. The staff were fantastic and always served us with a smile. The hotel is decorated nicely and serve complimentery tea/coffee each morning. There is no breakfast option, but that is not an issue and there are many eating places around within a 100m walk of the hotel. Rooms are a bit small but quite 'cosy' all the same. Would definately stay there again.
    Reviewed June 29, 2011
    8.0
    Excellent
    Liu from Taiwan
    Couple
    Stayed 4 nights in June 2011
    Nice location!”
    Location, Location, and Location! Staff are pretty nice!
    The location is very good. Convenient public transportation is nearby. There's a parking garage which charges for overnight parking. The hotel is close to downtown shopping area and you can always find something to eat even in the late night.
    Reviewed June 21, 2011
    9.0
    Exceptional
    ROB from New Zealand
    Couple
    Stayed 3 nights in June 2011
    Lovely small hotel and great service”
    Friendly staff
    this was the first time we had stayed at this hotel and were pleasantly surprised when we walked through the door. very friendly desk staff, couldn't be more helpful. it is a small hotel but made to look very big because of the smiles on all the staff's faces. very helpful with directions, etc. sorry they do not have breakfast as stated but we were given starbucks vouchers
    Reviewed June 20, 2011
    10.0
    Exceptional
    Colette from Ireland
    Couple
    1 King Bed - Non - Smoking
    Stayed 5 nights in October 2018
    Great Location!”
    Very helpful staff on reception nothing was a problem, clean centrally located hotel. Stay here good value for SF.
    Reviewed November 03, 2018
    1234
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    The Cartwright Hotel - Union Square, BW Premier Collection
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    • Exceptional location
    • Union Square
    • Powell Street Subway Station is within 0.55 km