8.0
Excellent
23.0% this month
/10
(136 reviews)See what guests said
Housekeeping6
Breakfast2
Food & Dining1
See map
8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Outdoor Adventure Centre 110 m
Sun City Clinic 120 m
Game Trackers Outdoor Adventure 180 m
Valley of Waves 260 m
Lost City Golf Course 940 m
Gary Player Country Club 970 m
Sun City Resort 1.2 km
Sun City 1.5 km
Sun City Parking 1.6 km
Sun Village Shopping Centre 1.7 km
The Cascades Hotel at Sun City

"The Cascades are well suited and equipped for families."

KIM - January 8, 2021
Paraplegic room - View The Cascades Hotel at Sun City
Interior view The Cascades Hotel at Sun City
Swimming pool [outdoor] The Cascades Hotel at Sun City
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Free Wi-Fi

The Cascades Hotel at Sun City

Sun City Resort District Mankwe, Sun City, Pilanesberg, South Africa, 0316 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Value for money7.1
Distance to city center45.0 Km
Location rating8.9

Rooms available at The Cascades Hotel at Sun City

Excellent
Room comfort & quality
8.5
Luxury
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
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Luxury Twin
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 2 single beds
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Luxury Suite
...
  • Room size: 66 m²/710 ft²
  • Garden view
  • 1 king bed
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Luxury Family
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
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Paraplegic room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed
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Superior Luxury
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
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Superior Family
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
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Superior Double Room with Balcony
...
  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 1 king bed
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Double or Twin Room - Disability Access
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 queen bed or 2 single bed...
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1 KING JUNIOR SUITE NONSMOKING
...
  • Room size: 33 m²/355 ft²
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Frequently asked questions

What time is check-in and check-out at The Cascades Hotel at Sun City?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Cascades Hotel at Sun City?

The Cascades Hotel at Sun City is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Cascades Hotel at Sun City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, The Cascades Hotel at Sun City has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pilanesberg with private transportation, the resort can arrange both taxis or car rental.

What are my dining options at The Cascades Hotel at Sun City?

The Cascades Hotel at Sun City features 2 on-site restaurants for your dining convenience.

What is the smoking policy at The Cascades Hotel at Sun City?

The Cascades Hotel at Sun City does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about The Cascades Hotel at Sun City

  • 8.4 Excellent
    Cleanliness

    "The service was good and the place was clean!"

    Kamo

    |

    November 23, 2019

  • 10.0 Exceptional

    "Would definitely be visiting again."

    Oluyomi

    |

    September 7, 2019

  • 8.8 Excellent
    Staff 

    "Good and friendly service."

    wally

    |

    November 8, 2018

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Overall rating:
8.0
Excellent
136 reviews
Cleanliness
8.1
Facilities
8.0
Location
8.9
Read all reviews >
What travelers say they love:
Checking in was easy Rooms very spacious and clean.
Oluyomi from Eswatini
Couple
More about The Cascades Hotel at Sun City

More about The Cascades Hotel at Sun City

If what you're looking for is a conveniently located hotel in Pilanesberg National Park, look no further than The Cascades Hotel at Sun City. From here, guests can enjoy easy access to all that the lively city has to offer. The excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities like the poolside bar, 24-hour room service, concierge, and bar are provided at the hotel. Guests can also enjoy Sun International Casino which is a licensed casino and supports responsible gambling. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience with in-house movies, bathrobes, a mini bar, air conditioning, and a whirlpool bathtub in each room. The hotel offers many unique recreational opportunities such as massage treatments, a steam room, an outdoor pool, indoor pool, and a kid's club. The Cascades Hotel at Sun City is your one-stop destination for quality hotel accommodations in Pilanesberg National Park.

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Most talked about facilities

Swimming Pool
5 mentions
Housekeeping
5 mentions
Breakfast
4 mentions
Food & Dining
2 mentions

What they offer

10.0 Exceptional

"A really great resort that caters for all ages."

Alwyn

|

December 22, 2020

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Food and dining

Restaurants on site

Bocado
Cuisine:Mediterranean
Menu:Buffet
Legends at Soho
Cuisine:Steakhouse
Menu:Buffet
The Brew Monkey
Cuisine:Grill/BBQ, Steakhouse, South African
Menu:Buffet

Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Cascades Hotel at Sun City from real guests

Verified reviews provided by Booking
Agoda Reviews (136)Booking.com Reviews (1290)
7.8
/
10
Very good
Cleanliness7.9
Facilities7.7
Location8.8
Room comfort and quality7.9
Service7.8
Value for money7.0
High score for Pilanesberg
Rating
9+ Exceptional (388)
8-9 Excellent (167)
7-8 Very Good (267)
6-7 Good (147)
<6 Below Expectation (309)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (1290)
All languages
Showing 1278 verified guest comments
12345
8.0
Excellent
Jonathan
Couple

Beautiful location, clean environment,”

Breakfast was lovely with prepackaged utensils and foods for covid19 protection. Shuttle services inside Sun city is very convenient with very professional staff The location and views are amazing
service at breakfast is general service not 5 star kind of service
Reviewed May 04, 2021

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8.0
Excellent
Rashika
Family with young children

Very good”

The pool and the valley of waves
I requested not to have a room on the ground floor but when I checked in , the room was on the ground floor. Please share to guests request as there is always a reason why they have asked a certain ...
Reviewed May 03, 2021

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10.0
Exceptional
Thabo
Family with young children

Thanks to: Sphiwe; Temuso; Obakeng...”

Would like to give thanks to: Sphiwe (entrance &#47;parking) superb service Temuso (Restaurant &#47; Buffer) excellent service Obakeng (Terrence Pool bar) superb service
Reviewed May 03, 2021

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6.0
Kesagan
Family with young children

It was fair.”

Que for breakfast. A few times there were no towels in the room. The day we arrive there were no towels in out room. When we arrived , no parking.
room servicing
Reviewed May 03, 2021

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9.0
Exceptional
Nokwanda
Group

Superb”

The beautiful view, the pool area. My gosh the breakfast was to die for. Honestly we had an incredible time
The delay from the house keepers when we requested champagne glasses to be brought to our room. We weren&#39;t warned about monkeys that just enter the room unexpectedly. We also requested for ...
Reviewed May 03, 2021

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9.0
Exceptional
Lazola
Family with young children

Nxele&#39; family vacation ”

Took my family for a holiday to Sun City. The valley of the waves, games, movies, pool side lunch and dinner, the breakfast buffet.... what more can I say, simply worth the long drive from Gqeberha (...
Baboons break into rooms and take whatever fooc they can grab. Can be very dangerous.
Reviewed May 03, 2021

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4.0
Nonnie
Family with young children

Disappointing”

Concierge is extremely good
House keeping needs more training or to be re skilled. Poor service offering for a 5 star property
Reviewed May 02, 2021

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10.0
Exceptional
Annamari
Family with young children

Family weekend”

Excellent breakfast, with good service. Good house keeping.
The first elevater on the left had a terrible smell.
Reviewed May 02, 2021

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5.0
Burt
Family with young children

Very average experience.”

Great facilities, excellent venue. Lovely establishment to bring the kids to. They had lots of pun in the pools &amp; Valley of Waves.
Poor housekeeping, not enough towels present for all of us in the room (had to phone twice for extra towels), took more than 6 hours to service the room, no complimentary water (we had to ask for it ...
Reviewed May 02, 2021

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7.0
Very good
Nthabiseng
Couple

Good”

The weather was cold and the air conditioner was not working properly...and it was a hustle to get it fixed
Reviewed May 02, 2021

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5.0
Nokubonga
Solo traveler

Passable”

The Room was not properly cleaned, the phone was not working and we had to report more than once. Bedding was not changed. One lady gave us bad treatment at Breakfast
Reviewed May 02, 2021

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9.0
Exceptional
Earl
Family with young children

Superb”

Breakfast was delicious. enjoyed walking on Golf course and garden. Swimming pool was great and kids really loved the atmosphere.
Reviewed May 02, 2021

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4.0
Anonymous
Family with young children

Disappointing”

location
service very poor
Reviewed April 30, 2021

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8.0
Excellent
Thembekile
Family with young children

Beautiful, my kids had a...”

The breakfast was awesome
The fridge in our room was not working. It was replaced but still the one we got didn&#39;t make any difference. We needed it for beverages .
Reviewed April 30, 2021

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10.0
Exceptional
Leon
Couple

Exceptional”

Everything
Nothing
Reviewed April 30, 2021

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9.0
Exceptional
Velisiwe
Couple

A very good experience”

Location was great and breakfast was superb
Borehole water and jus one small shower gel for two people.was not enough
Reviewed April 29, 2021

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5.0
Alida
Family with young children

I felt as if I...”

Hotel entrance &amp; reception staff: Very friendly and willing to great and assist you
Breakfast: Staff very unfriendly - avoiding eye contact to not assist you and DO NOT GREET AT ALL Sending people to the other location is a VERY BAD idea - food is cold, nobody to assist, toaster &...
Reviewed April 29, 2021

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5.0
Sian
Couple

It was ok, expected more.”

Food was excellent.
Drain smell from the bathroom was terrible and the cleaning staff did not change the beddings as well as clean the room properly.
Reviewed April 29, 2021

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9.0
Exceptional
Saskia
Business traveler

Superb”

Reception can get quite busy so maybe more staff
Breakfast could have a few more staff serving
Reviewed April 29, 2021

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5.0
Boitumelo
Couple

Passable”

The hotel room bed was super uncomfortable!!
Reviewed April 28, 2021

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