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The Cavendish Hotel

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Excellent
Based on 84 reviewsSee what guests said
8.4
91% would recommend to a friend
The Cavendish Hotel
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8.4 Excellent guest rating
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"Loved the hotel and room. Service was great. Definately come..."

JenniferUnited Kingdom
Interior view
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9.6 Exceptional location
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9.6Location
  • 300 meters to public transportation

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Executive King or Twin Room
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  • City view
  • 27 m²/291 ft²
  • 2 single beds and 1 king be...
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Junior Suite
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  • 36 m²/388 ft²
  • 1 king bed
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Superior Double or Twin Room
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  • City view
  • 20 m²/215 ft²
  • 1 queen bed
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Classic Double Room
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  • City view
  • 16 m²/172 ft²
  • 1 double bed
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Penthouse Suite
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  • 40 m²/431 ft²
  • 1 king bed and 1 sofa bed
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Verified guest reviews

Agoda Reviews (84)
Filter by guest type:
Cleanliness8.9
Facilities7.3
Location9.6
Room comfort and quality8.3
Service8.4
Value for money7.9
Provided by verified guests of Agoda
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Classic Double Room
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Showing 61 verified guest comments
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5.6
Rajnie from Netherlands
Group
Classic Double Room
Stayed 2 nights in July 2017
Disappointed
We loved our stay last year but this year was a disappointment. We didnt get rooms on the same floor, the staff in restaurant was extremely rude, shower was not working properly. We expected so much more. Only good thing was the warm welcome in the room when we celebrated our anniversary, nice touch. But we are not sure that we will come back here.
Reviewed July 25, 2017
Dear Guest, I'm sorry to hear that you did not enjoy your stay with us particularly the services. Your feedback has been escalated and I can assure you that our management team will carefully look into this matter and address accordingly. We hope to have the chance to serve you again soon. Kind regards, Mark Hardy
Responded August 09, 2017
The Cavendish Hotel
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2.0
ALI from Qatar
Solo traveler
Classic Double Room
Stayed 4 nights in July 2017
Very bad
I will never stay there
Reviewed July 17, 2017
Dear Guest, Thank you for your review. We will always endeavour to improve the experience for our hotel guests and we truly value your feedback. I hope we will have the opportunity to welcome you again soon for an improved stay.
Responded July 18, 2017
The Cavendish Hotel
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7.2
Pauline from Singapore
Solo traveler
Classic Double Room
Stayed 5 nights in March 2017
Very good
Price is good for such a good location - right behind Fortnum and Mason, walking distance to Regent street, a park, restaurants and a supermarket down the street. There is a lift too! Bedroom, however, is dated with dark brown carpet, wooden headboard (queen size bed), dim and a tight bathroom (the usual shower over the scruffy looking bathtub). But clean.
Reviewed June 27, 2017
Dear Guest, Thank you for your comments which have been shared with our team. We love our central location and we are thrilled that you did too. We are also delighted you mentioned the housekeeping standards, which we take great pride in. We hope we will have the opportunity to welcome you again very soon to our wonderful city.
Responded July 08, 2017
The Cavendish Hotel
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8.0
Ryan from Netherlands
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in May 2017
Comfortable in a good location
Awesome location near Piccadilly Circus and Mayfair. The rooms are comfortable but a little small. No gym facilities.
Reviewed June 26, 2017
Dear Guest, Thank you for your feedback ! Your comments have been shared with our team. A gym has been added to our refurbishment plans, in the meantime our friendly concierge will help with nearby facilities. We hope we will have the opportunity to welcome you again soon.
Responded July 08, 2017
The Cavendish Hotel
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9.2
Pote from Thailand
Couple
Superior Double or Twin Room
Stayed 3 nights in May 2017
Very friendly and helpful staff in a great location
We stayed in a superior room, which is still considered to be a bit small for travelers with large suitcases but manageable. There is construction taking place next to the hotel that begins at 8 every morning, so this may not be the most suitable time for late risers. Other than that the staff is very friendly and helpful. The location of the hotel provides great access to shopping district as well as the tube (Green Park).
Reviewed May 13, 2017
Dear Guest, Thank you for your feedback ! Your comments have been shared with our team. I hope we will have the opportunity to welcome you again soon. Kind regards, Mark Hardy
Responded May 19, 2017
The Cavendish Hotel
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9.2
Sophya from United States
Couple
Classic Double Room
Stayed 6 nights in April 2017
Exceptional
Concierge not the best but the handy device provided in the hotel room helped us navigate the entire city! Rooms are small but to be expected in Europe. Hotel was in an excellent location and close to everything! Hotel was clean and staff was friendly.
Reviewed April 18, 2017
Dear Guest, Thank you for your review on our hotel. We will always endeavour to improve the experience for our hotel guests and we truly value your feedback. I hope we will have the opportunity to welcome you again soon for an improved experience. Kind regards, Mark Hardy
Responded May 19, 2017
The Cavendish Hotel
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10.0
Jennifer from United Kingdom
Couple
Classic Double Room
Stayed 1 night in March 2017
Great stay! Great value for money!
Loved the hotel and room. Service was great. Definately come here again
Reviewed March 12, 2017
Dear Guest, Wow – what great feedback ! Your comments have been shared with our team. I hope we will have the opportunity to welcome you again soon. Kind regards, Mark Hardy
Responded May 19, 2017
The Cavendish Hotel
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7.2
Shawn from Singapore
Couple
Executive King or Twin Room
Stayed 8 nights in January 2017
Strategic location. Pleasant Stay!
One of our favourite hotels in London. Love the location, right next to Fortnum and Mason. Walking distance to Oxford Street and Leceister Square. Lots of restaurants and eateries nearby. Hotel room was clean but could be bigger.
Reviewed February 26, 2017
Dear Guest, Thank you for taking the time to review your recent stay at The Cavendish London. We are delighted to read that you rated our location and housekeeping so highly. We look forward to your next stay at The Cavendish London.
Responded May 19, 2017
The Cavendish Hotel
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6.4
lester from Malaysia
Business traveler
Classic Double Room
Stayed 3 nights in December 2016
review
satisfied
Reviewed December 27, 2016
Dear Guest, Thank you for taking the time to review your recent stay at The Cavendish London. We look forward to your next stay at the hotel in our great city.
Responded May 19, 2017
The Cavendish Hotel
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10.0
Roland from United Kingdom
Couple
Classic Double Room
Stayed 1 night in December 2016
Fantastic location, great service, very helpful staff in the reception, concierge and restaurant.
Great location for shopping and sight seeing with very good restaurants nearby like the hotel' s Petrichor, 45 Jermyn St (F&M), The Wolseley to name a few.
Reviewed December 04, 2016
Dear Guest, a 10/10 review is always greatly appreciated. Your comments will be shared with the hotel team and we look forward to your next visit to our wonderful city.
Responded May 19, 2017
The Cavendish Hotel
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The Cavendish Hotel
|Excellent 8.4
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