The Chace Hotel
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6.0 Location score
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6.0Location
  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Bar

  • Garden

  • Restaurants

  • Room service

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Verified traveler reviews

Agoda Reviews (4)
Booking.com Reviews (543)

4.6

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Review score
based on 4 reviews
  • Cleanliness 5.0
  • Facilities 4.0
  • Location 6.0
  • Room comfort and quality 4.0
  • Service 5.0
  • Value for money 4.5
Review score
based on 1 reviews
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 2.0
  • Service 2.0
  • Value for money 2.0
Good
based on 2 reviews
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 7.0
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Facilities 2.0
  • Location 6.0
  • Service 2.0
  • Value for money 2.0
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  • Twin Room
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2.8
Ryan from United Kingdom
Group
Twin Room
Stayed 1 night in May 2017
Awful ”
Stayed after a wedding at the venue. The rooms are very dated, tired, dirty and bland. Walked into the room to see stains on the quilt, loose dirt on the bathroom floor, mound on the ceiling, the hairdryer had melted chocolate in and the mattresses were non exsistant. I raised this with the reception who just apologised. Not good enough. Staff are rude. I had to send two glasses of water back from the bar as you could see the dirt floating, no apology. Do not stay there if you don't want to catch somthing.
Reviewed May 08, 2017
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7.3
Pawan from Thailand
Family with teens
Twin Room
Stayed 1 night in May 2014
A value-of-money hotel for a night before flying”
Hot shower, good internet connection, cleanliness
I stayed at the hotel with my parents. The room is rather small for 3 people but it's bearable for a night before flying off to the airport. The room was clean and hot shower was stable. The only bad thing about this airport hotel is that it has no elevator. With big luggages, it was very difficult to take them up and down the small staircase.
Reviewed May 06, 2014
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3.3
Hollie from United Kingdom
Couple
Stayed 1 night in August 2009
2 upbeat, not fussy 20 somthing year olds....”
Lovely looking hotel from the front, easy signposted to get to (even though I had instructions)
Staff, beds...
We arrived at 4pm after getting stuck on the M6, to find the whole reception packed with 50+ girls wearing green dresses, we thought nothing of it, checked in then went into town. came back and found the 50+ girls wearing dresses they'd made... got a drink and asked what was going on, to be told it was the final of 'Miss (wanana be and elephant) earth'' competition. the whole of the reception area was taken up by girls, we had to sit outside for most of the evening thankful it was warm. we went to be @ 11.30pm, to be awoken @ 6.30 by a heard of elephants not giving a hoot about anyone in the hotel and slamming,banging doors. after a sleepless night on the pull down camp beds we werent happy, brought it up at reception upon booking out and the receptionist was least helpfull by saying she was kept up all night by the girls which I disbelieved as they didn keep me awake and I went to sleep @ 2am. she didnt offer any apology and said that they were unaware of the competition until 2pm when they started arriving....I do not believe this and have complained to Corus!
Reviewed September 28, 2009
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6.0
Anna from Sweden
Family with teens
Triple Room
Stayed 3 nights in October 2016
Charmigt hotell”
Sköna sängar och trevlig personal. Städningen kunde dock vara lite bättre samt att hotellet var väldigt lyhört (man hörde när rummet brevid/ovanför var på toaletten)
Reviewed November 07, 2016
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