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Hotel Charles
Hotel Charles
Hotel Charles
Hotel Charles
Hotel Charles
Hotel Charles
Hotel Charles
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8.9

Excellent

137 reviews

137 reviews

View1
Housekeeping1

Amazing location with great facilities .

Theoshan
- Dec 2, 2019
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Two Oceans Aquarium 920 m
Lion's Head 1.3 km
Signal Hill 1.3 km
Victoria & Alfred Waterfront 1.5 km
Table Mountain 4.4 km
Kirstenbosch National Botanical Garden 8.2 km
Robben Island Museum 13.6 km
Boulders Beach Penguin Colony 31.4 km
Cape Point Nature Reserve 48.7 km
Cape of Good Hope 49.3 km
Nearby landmarks
Baraka 70 m
Cape to Cairo 70 m
Friendly Society 80 m
Rosie's 80 m
Cape Quarter 100 m
Hand 110 m
Nose Wine Bar 110 m
Opium 110 m
Africa Nova 110 m
Capella 120 m
Free Wi-Fi

Hotel Charles

137 Waterkant Street, De Waterkant , Cape Town City Center, Cape Town, South Africa, 8001 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 720 meters to public transportation

  • Airport transfer

  • Located in heart of Cape Town

  • Free Wi-Fi in all rooms!

  • Ticket services

Facilities

Airport transfer

Bicycle rental

Pets allowed

Car park

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Cape Town every 6 minutes on Agoda.com
Value for money8.7
Distance to city center1 km
Location rating9.5
Nearest airportCape Town International Airport (CPT)
Distance to airport18.1 km

Rooms available at Hotel Charles

Excellent
Room comfort & quality

8.9

Classic Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
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Superior Double or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
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Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 1 king bed
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Premiere Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
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Budget Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 king bed
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Economic
...
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    2 Beds
    ...
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      PREMIUM DOUBLE TWIN ROOM
      ...
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        Classic Double Bed
        ...
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          Single room - Premier
          ...
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            Frequently asked questions

            What time is check-in and check-out at Hotel Charles?

            Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

            How do I get to Hotel Charles?

            Hotel Charles is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Charles also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Charles has a car park that's close to the hotel. If you're looking for an easy way to get around Cape Town with private transportation, the hotel can arrange both taxis or car rental.

            What are my dining options at Hotel Charles?

            Hotel Charles features an on-site restaurant for your dining convenience.

            What is the smoking policy at Hotel Charles?

            Hotel Charles does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to Hotel Charles?

            The closest train, metro, or bus station is MyCiTi Station Thibault, 710 m away from Hotel Charles.

            What restaurants are nearby Hotel Charles?

            Hotel Charles’s neighborhood is Cape Town City Center which includes popular restaurants such as Cafe Manhattan, Cold Press and Dutch.

            What popular shopping places are close to Hotel Charles?

            Located in the Cape Town City Center area, Hotel Charles is close to great shopping choices like The Old Biscuit Mill, Greenmarket Square and Cape Cobra Leathercraft.

            What are popular attractions near Hotel Charles?

            Hotel Charles is located in Cape Town City Center area, which is famous for attractions such as Bo-kaap, District Six Museum and Company's Gardens.

            What popular natural sightseeing spots are close to Hotel Charles?

            Hotel Charles is located within Cape Town City Center, which makes it conveniently close to natural sights including Lion's Head, Signal Hill and Inverdoorn Game Reserve Safaris.

            Show more questions
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            Explore the neighborhood

            What people love about Hotel Charles

            • 9.6

              Exceptional

              "Amazing location with great facilities ."

              Theoshan

              |

              December 2, 2019

            • 9.6

              Exceptional

              "Great place."

              Robert

              |

              September 17, 2019

            • 9.6

              Exceptional

              "Great cafe."

              Robert

              |

              September 17, 2019

            Property ranking|Compared to 3,029 Cape Town properties
            See all rankings
            Location score
            9.5/10
            Cleanliness score
            9.6/10
            Room comfort score
            8.9/10
            Value for money score
            8.7/10
            Better than
            99
            %
            of Cape Town properties
            Better than
            99
            %
            of Cape Town properties
            Better than
            99
            %
            of Cape Town properties
            Better than
            97
            %
            of Cape Town properties
            Overall rating:

            8.9

            Excellent
            137 reviews
            Cleanliness
            9.6
            Facilities
            8.0
            Location
            9.5
            Read all reviews >
            What travelers say they love:
            Very cool place to stay.
            Robert from Singapore
            Couple
            More about Hotel Charles

            More about Hotel Charles

            Conveniently located in Cape Town, The Charles Guesthouse is a great base from which to explore this vibrant city. With its location just 1.4 Km from the city center and 20.8 Km from the airport, this 3-star hotel attracts numerous travelers each year. A well-kempt environment and its proximity to On Broadway Theatre, Harley-Davidson Cape Town, Cape Cobra Leathercraft give to this hotel a special charm.

            Offering hotel guests superior services and a broad range of amenities, The Charles Guesthouse is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include free Wi-Fi in all rooms, Wi-Fi in public areas, car park, laundry service, safety deposit boxes.

            The Charles Guesthouse is home to 9 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers an excellent variety of recreational facilities, including outdoor pool. Whatever your purpose of visit, The Charles Guesthouse is an excellent choice for your stay in Cape Town.

            Show less
            Amenities and facilities
            Excellent
            Facilities

            8

            Most talked about facilities

            Internet

            3 mentions

            Housekeeping

            2 mentions

            Breakfast

            1 mention

            Languages spoken

            • English
            • French
            • German

            Internet access

            • Free Wi-Fi in all rooms!
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Garden
            • Swimming pool [outdoor]
            • Ticket services
            • Tours

            Cleanliness and safety

            • Body thermometer
            • Breakfast in room
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • First aid kit
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Rooms sanitized between stays
            • Safe dining setup
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Bar
            • Coffee shop
            • Kitchen
            • Restaurants
            • Room service

            Services and conveniences

            • Concierge
            • Contactless check-in/out
            • Daily housekeeping
            • Elevator
            • Food delivery
            • Invoice provided
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area

            Land sports

            • Golf course (within 3 km)

            Access

            • Cat-friendly
            • Check-in/out [express]
            • Dog-friendly
            • Fire extinguisher
            • Pets allowed
            • Security [24-hour]

            Getting around

            • Airport transfer
            • Car park [nearby]
            • Rental car
            • Shuttle service
            • Taxi service

            Sports equipment rental

            • Bicycle rental

            Available in all rooms

            • Bathtub
            • Coffee/tea maker
            • Desk
            • Fan
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Internet access – wireless
            • Ironing facilities
            • Mini bar
            • Non-smoking
            • Separate shower/bathtub
            • Shower
            • TV
            • Wi-Fi [free]
            Food and dining
            Breakfast options
            • Continental
            Location
            137 Waterkant Street, De Waterkant , Cape Town City Center, Cape Town, South Africa, 8001
            Exceptional
            Location

            9.5

            Public transportation

            • MyCiTi Station Thibault
              720 m
            • MyCiTi Station Adderley Street
              860 m

            Airports

            • Cape Town International Airport (CPT)
              18.1 km

            Hospital or clinic

            • City Park Medical Centre
              640 m

            Shopping

            • The Old Biscuit Mill
              4.0 km

            Convenience store

            • Pick n Pay Express
              160 m

            Cash withdrawal

            • ATM
              80 m
            What's nearby

            Popular landmarks

            • Two Oceans Aquarium
              920 m
            • Lion's Head
              1.3 km
            • Signal Hill
              1.3 km
            • Victoria & Alfred Waterfront
              1.5 km
            • Table Mountain
              4.4 km
            • Kirstenbosch National Botanical Garden
              8.2 km
            • Robben Island Museum
              13.6 km
            • Boulders Beach Penguin Colony
              31.4 km
            • Cape Point Nature Reserve
              48.7 km
            • Cape of Good Hope
              49.3 km

            Nearby landmarks

            • Baraka
              70 m
            • Cape to Cairo
              70 m
            • Friendly Society
              80 m
            • Rosie's
              80 m
            • Cape Quarter
              100 m
            • Hand
              110 m
            • Nose Wine Bar
              110 m
            • Opium
              110 m
            • Africa Nova
              110 m
            • Capella
              120 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-12 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from15:00
            • Check-in until18:00
            • Check-out from08:00
            • Check-out until11:00
            • Reception open until18:00

            Getting around

            • Airport transfer fee350 ZAR
            • Distance from city center1 km
            • Travel time to airport (minutes)20

            The property

            • Non-smoking rooms/floorsyes
            • Number of floors2
            • Number of restaurants1
            • Number of rooms 9
            • Room voltage220
            Property announcements

            Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Some services and amenities may be limited or unavailable. Please contact the property for more information

            Reviews of Hotel Charles from real guests

            Provided by verified guests of Agoda
            8.9
            /
            10
            Excellent
            Cleanliness9.6
            Facilities8.0
            Location9.5
            Room comfort and quality8.9
            Service8.8
            Value for money8.7
            High score for Cape Town
            Rating
            9+ Exceptional (7)
            8-9 Excellent (6)
            7-8 Very Good (2)
            6-7 Good (1)
            <6 Below Expectation (0)
            Time of the year
            Mar - May (4)
            Jun - Aug (2)
            Sep - Nov (3)
            Dec - Feb (7)
            Don't miss out!Users are booking a place in Cape Town every 6 minutes on Agoda.com
            All guests (19)
            All room types
            All languages

            Show reviews that mention 

            Showing 16 verified guest comments
            9.6
            Exceptional
            Theoshan from South Africa
            Couple
            Superior Double or Twin Room
            Stayed 2 nights in November 2019

            Exceeded Expectations”

            Amazing location with great facilities .

            Reviewed December 03, 2019

            See room deals

            9.6
            Exceptional
            Robert from Singapore
            Couple
            Stayed 2 nights in December 2018

            Great place”

            Stayed here twice on the same trip. Great place. Great cafe.

            Reviewed September 17, 2019

            See room deals

            8.8
            Excellent
            GREGORY from Australia
            Group
            Classic Double Room
            Stayed 1 night in March 2019

            Comfort and More”

            We (group of 3) stayed overnight for the Cape Town Carnival - rooms 8 & 9. The beds were so very comfortable and street noise was very minimal. The shower and bathroom facilities are large, and everything about the room was well appointed. There are quite a few stairs, so the Charles would not be suitable for anyone with mobility impairment. The view from the two rooftop decks is stunning. I'd love to stay longer and have a cocktail while the sunsets.

            Reviewed March 19, 2019

            See room deals

            9.6
            Exceptional
            Robert from Singapore
            Couple
            Stayed 1 night in December 2018

            Great place”

            Very cool place to stay. Safe, quiet neighbourhood. Plenty of bars and cafes close by. Good wifi. A big Spar supermarket a few minutes walk away. Stayed there twice. Will definitely stay there again.

            Reviewed December 25, 2018

            See room deals

            8.0
            Excellent
            Steven from Australia
            Solo traveler
            Premiere Double Room
            Stayed 1 night in January 2018

            Overpriced in January”

            3star place at 5star prices....great location, but better places nearby

            Reviewed February 03, 2018

            See room deals

            10.0
            Exceptional
            Mark from Australia
            Couple
            Classic Double Room
            Stayed 1 night in December 2016

            Neat and tidy”

            Close to Greenpoint and the city. friendly staff. very clean.

            Reviewed December 11, 2016

            See room deals

            8.0
            Excellent
            Ed from Netherlands
            Couple
            Premiere Double Room
            Stayed 2 nights in August 2015

            good”

            services,location, cleanliness
            Reviewed August 30, 2015

            See room deals

            9.7
            Exceptional
            Ellen from United Kingdom
            Group
            Classic Double Room
            Stayed 6 nights in May 2014

            Amazing room and the service was fantastic! ”

            The reception staff!!!! The location! The bed! The reception staff were amazing, so helpful with organising out trip and so knowledgable about the local area! Customer service was outstanding

            Brilliant and that was all down to the customer service we received! Staff went above and behond to help us out! Great little guesthouse. You can't get free wifi in the room but you can in the reception area! The breakfast was nice and just a short walk away! Rooms were clean and spacious!

            Reviewed June 04, 2014

            See room deals

            9.3
            Exceptional
            Phichet from Thailand
            Solo traveler
            Classic Double Room
            Stayed 4 nights in September 2013

            Excellent location good service nice room”

            Location, service, room

            Easy to travel in Cape Town by walking, a few step to the mall, shops and restaurants. Friendly and helpful staff.

            Reviewed September 28, 2013

            See room deals

            9.0
            Exceptional
            Sean from South Africa
            Business traveler
            Classic Double Room
            Stayed 2 nights in August 2012

            Great room, but unsatisfactory shower”

            Clean room. Great Location.

            Loved the location and area. Plenty of restaurants in close by. The staff were really helpful, the room was great except for one thing: the shower head was absolutely useless - more water went out the side than thru the nozzles. I would say they need to up their standard of inspection, too, as I came in one evening and found that the lines on the venetion blinds had been fouled up, obviously by the cleaner, and then just left that way

            Reviewed August 22, 2012

            See room deals

            7.0
            Very good
            Jonas from Sweden
            Solo traveler
            Classic Double Room
            Stayed 1 night in May 2012

            Piqturesque neighbourhood”

            Nice and safe area

            Had a strange room on a street corner; must have been a shop earlier and remade into a slightly overdesigned hotel room. Walk-in right on the corner, not through any reception. Interesting, but not completely convincing. Blinds had to be drawn as it was pedestrians just outside the windows. What i liked, though, is that you took care of yourself completely. The systmem of coupons to a nearby café for breakfast worked well. Overall it was good value for the price.

            Reviewed June 14, 2012

            See room deals

            8.3
            Excellent
            Michael from Germany
            Couple
            Classic Double Room
            Stayed 1 night in December 2010

            Lovely guest house in the village”

            in the middle of the village, nice decoration, very friendly staff
            no wifi internet in our room, reception is not in the same builiding, no minibar, no phone

            The Charles Cafe & Rooms Hotel was a good choice, we will stay there again at our next visit in Cape Town. The room was really big and nice decorated with a bath tub in the middle. Just dissapointed about the internet connection. Anyway: We found free wifi internet opposite the guest house at Café Manhattan.

            Reviewed January 11, 2011

            See room deals

            8.8
            Excellent
            Luisa from South Africa
            Couple
            Double or Twin Room
            Stayed 3 nights in January 2020

            Nette Unterkunft in perfekter Lage im Stadtzentrum”

            Zweckmäßige, sehr saubere Zimmer. Hervorragendes a la carte Frühstück. Sehr freundliches Personal. Tolle Lage, 20 Minuten zu Fuß zur Waterfront, 5 Minuten zur Kloof street. Wir würden wegen der guten Lage wiederkommen.

            Reviewed February 05, 2020

            See room deals

            8.8
            Excellent
            Renate from Austria
            Couple
            Double or Twin Room
            Stayed 2 nights in February 2019

            Angenehmes Hotel mit Flair u Charme”

            Kleines Hotel mit Terrasse, von der man einen schönen Ausblick auf Kapstadt hat. Wir haben sehr gut zu Abend gegessen im Restaurant. Von der Lage her gut, man geht ca. 10min zur Waterfront, in die Long Street u ins Bo-Kaap Viertel.

            Reviewed February 25, 2019

            See room deals

            9.2
            Exceptional
            Cornelia from Germany
            Solo traveler
            Classic Double Room
            Stayed 9 nights in September 2016

            Habe mich sehr wohl gefühlt.”

            Die Lage des Gästehauses ist hervorragend; Waterfront und Long Street sind zu Fuß gut zu erreichen. Das Viertel ist sehr schön und sicher. Hatte von meinem Zimmer aus den Blick auf den Tafelberg.

            Reviewed September 28, 2016

            See room deals

            8.7
            Excellent
            Dick from Netherlands
            Group
            Classic Double Room
            Stayed 2 nights in April 2011

            Goed hotel met perfecte kwaliteit prijs verhouding”

            ZIet er schoon en verzorgd uit

            Dit hotel heeft perfecte facaliteiten voor de prijs. Personeel is vriendelijk en ontbijt lekker. Bedden liggen goed!

            Reviewed April 06, 2011

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