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Excellent8.2
Based on19reviews
The Charles Hotel in Harvard Square
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Lobby
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Coffee shop
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Bar/lounge
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Deluxe Double Room with Two Double Beds - Guestroom
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9.5 Exceptional location
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9.5Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Bar

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Deluxe Room with One King Bed
  • 25 m²
  • 1 super king bed
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Deluxe Double Room with Two Double Beds
  • 25 m²
  • 2 double beds
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One-Bedroom Suite
  • 44 m²
  • 1 super king bed and 1 sofa...
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More about The Charles Hotel in Harvard Square

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Verified traveler reviews

Agoda Reviews (19)
Booking.com Reviews (552)

8.2

Filter by traveler type:
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 9.5
  • Room comfort and quality 8.6
  • Service 8.0
  • Value for money 7.1
Excellent
based on 10 reviews
  • Cleanliness 8.8
  • Facilities 8.5
  • Location 9.6
  • Room comfort and quality 8.0
  • Service 7.6
  • Value for money 6.8
Excellent
based on 4 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 10.0
  • Room comfort and quality 9.3
  • Service 8.5
  • Value for money 8.0
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 7.0
  • Value for money 6.0
Exceptional
based on 2 reviews
  • Cleanliness 9.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 7.0
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
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Room type
  • Deluxe Double Room with Two Double Beds
  • Deluxe Room with One King Bed
  • One-Bedroom Suite

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8.4
Pak from Singapore
Business traveler
Deluxe Room with One King Bed
Stayed 4 nights in August 2016
Location”
The location is superb if you are visiting Harvard University. Everything you need is nearby - the university, restaurants, pharmacies, subway station.
Reviewed August 07, 2016
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8.4
Devaughn from United States
Business traveler
One-Bedroom Suite
Stayed 1 night in June 2016
Pricey But Nice”
I stayed at a time when most rooms in the Boston area were soldout so the price was...as nicely put as possible...gouged. I had to spend over $800 for ONE NIGHT. But, in fairness, almost all of the hotels were overpricing their rooms at the time. My room at the Charles was very nice and clean. Very large screen televisions in the bedroom and the living area. The most impressive was the bathroom mirror that had a television screen imbedded! Very nice! Also, you are don't need to drive anywhere. There are stores and places to eat just across the street. Improvements? How about a mini-fridge and a microwave? That would be very helpful and, let's face it, there is room to place one. Also, let staff know that they are not to just walk right into someone's room and then say "hello?" If I want room service (especially when the room is already made up) I will call for extra towels. I'm not thrilled to have hotel staff walking in on me naked. Also, why bleed your guests with an additional $40/night (self) parking fee?! I'm already paying $800/night and you need MORE money?! Start looking at customer value and you'll get far more repeat business.
Reviewed June 19, 2016
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6.3
Monika from Indonesia
Business traveler
Deluxe Room with One King Bed
Stayed 2 nights in November 2015
Bad services especially to the receptionist”
Not recommended
I just stay for Harvard Conference, not to stay at hotel. But the first impression to Charles hotel is very bad, because the receptionist made me wait for 1 hour to get access card, andbefire that i came earlier, my room not ready yet. Please change the receptionist with the food one, especially to the manager/director who in charge at November 18, 2015 at 12am.
Reviewed November 24, 2015
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10.0
ziyi from China
Family with teens
Deluxe Double Room with Two Double Beds
Stayed 4 nights in July 2014
Unforgettable ”
The location of hotel is great. The dinner is wonderful. The staff are very nice .
I will be back.
Reviewed April 29, 2015
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9.3
Chia from Taiwan
Business traveler
Stayed 5 nights in April 2015
Good location, clean room, comfortable bed”
Good location, clean room, comfortable bed
Great
Reviewed April 18, 2015
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7.0
CHUANDONG from China
Business traveler
Deluxe Room with One King Bed
Stayed 1 night in March 2014
Wonderful hotel in every way!”
quiet, comfortable, location
Loved the location and quiet, comfortable room. Feels like a small luxury inn but with big city sophistication. Especially liked the bar at Rialto and Henrietta's Table for lunch or dinner.
Reviewed October 21, 2014
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7.3
Kok from Singapore
Business traveler
Deluxe Room with One King Bed
Stayed 1 night in June 2014
Comfortable bed after a long flight”
Centrally located especially for those who wants to visit Harvard University. Plenty of local eatries and there is even a car rental service within the hotel premises
Reviewed July 18, 2014
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8.3
Chris from United States
Family with teens
Deluxe Room with One King Bed
Stayed 1 night in June 2014
Visiting Harvard”
Near to Harvard University
It's a nice hotel but it's pricey and offers no frequet flier points.
Reviewed June 23, 2014
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8.7
santana from Thailand
Couple
Deluxe Room with One King Bed
Stayed 2 nights in September 2013
luxury hotel”
comfortable, luxury, location
This hotel is very luxury, good location. close to harvard univerysity and MIT The room is very comfortable and clean.
Reviewed March 03, 2014
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7.3
Julian from Switzerland
Business traveler
Deluxe Room with One King Bed
Stayed 1 night in October 2013
Great location, complacent service ....”
In the middle of harvard square, good restaurants,
In overall rather satisfied because of the location and it's proximity to the univerisities. Staff and service is however a bit complacent . Not that happy about the cleanness of the room (bathroom has not been properly cleaned) and the rooms are lacking of basic necessities (toothbrush, shaving kit, etc) unless room service is being called. Overall great hotel the value for money is not that high though.
Reviewed October 07, 2013
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