The Charm Resort Phuket
The Charm Resort Phuket
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"Nice Swimming pool view."

Boon W.

March 21, 2018

Deluxe Room - Guestroom The Charm Resort Phuket
Deluxe Room - Guestroom
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Lobby The Charm Resort Phuket
Lobby
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Lobby The Charm Resort Phuket
Lobby
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Interior view The Charm Resort Phuket
Interior view
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Excellent
Location
8.0
See all 46 photos The Charm Resort Phuket
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The Charm Resort Phuket

Excellent location
Stay in the heart of Phuket - See what's nearby
Excellent
From 2003 reviewsSee what guests said
8.1
Recommended by 87% of guests
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
8.5
Excellent
Room comfort & quality
25 travelers are looking at this property right nowBook now before it's too late!
Family room - 1-Bedroom
Family room - 1-Bedroom
...
  • City view
  • 98 m²/1055 ft²
  • 2 king beds
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Executive Suite room
Executive Suite room
...
  • City view
  • 98 m²/1055 ft²
  • 1 king bed
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Suite
Suite
...
  • City view
  • 120 m²/1292 ft²
  • 1 king bed
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Junior Suite Room
Junior Suite Room
...
  • City view
  • 65 m²/700 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed and 1 sofa bed
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Junior Suite Pool
Junior Suite Pool
...
  • Pool view
  • 65 m²/700 ft²
  • 1 king bed
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Deluxe Pool Access Room
Deluxe Pool Access Room
...
  • Pool view
  • 45 m²/484 ft²
  • 1 king bed and 1 sofa bed
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Family Suite - 2-Bedroom
Family Suite - 2-Bedroom
...
  • City view
  • 120 m²/1292 ft²
  • 2 king beds
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Family Room Two Bedrooms
Family Room Two Bedrooms
...
  • 110 m²/1184 ft²
  • Kitchenette
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Double Or Twin Executive
Double Or Twin Executive
...
  • 98 m²/1055 ft²
  • Kitchenette
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More about The Charm Resort Phuket

More about The Charm Resort Phuket

"Good location, with great staff."

Reviewed June 16, 2017

Aaron from Malaysia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bai touy
4.3 km Thai
SP Grill
8.2 km Thai
Alex and Luna
9.1 km Thai
Asian cuisine
Asian cuisine
seafood @ karon
410 m Asian, Seafood, Thai
Kaab Gluay
1.1 km Asian, Thai
Number 6
1.2 km Asian, Seafood, Thai
European cuisine
European cuisine
Rustic - Eatery & Bar
2.2 km European, Italian, Mediterranean
Akvavit sill & nubbe
7.6 km European, International, Scandinavian

What they offer

"The rooms were nice, spacious and comfortable."

Spencer from United Kingdom

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2003)Booking.com Reviews (1641)
8.1
Cleanliness8.3
Facilities8.1
Location8.0
Room comfort and quality8.5
Service8.1
Value for money8.2
Provided by verified guests of Agoda
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Showing 1514 verified guest comments
12345
10.0
Exceptional
kar from Singapore
Group
Family Suite - 2-Bedroom
Stayed 2 nights in September 2018
Excellent!”
The balcony jacuzzi was awesome! We gave up night activities to come back to the hotel to use it. Swimming pool was also amazing. We got the family room (2 bedrooms) - it was really huge. Not sure if you could do it, but request for a room with a better view from the balcony (ours was facing a construction site)
Reviewed September 16, 2018
Thank you for your positive comments on our resort as well as our staff. We trust you had a wonderful stay and we certainly look forward to your return when you next travel to Phuket
Responded September 17, 2018
The Charm Resort Phuket
8.8
Excellent
Daniel from United States
Couple
Executive Suite room
Stayed 1 night in June 2018
Great location”
Far enough from the center of town to feel private, gym is small, pool is nice with a nice view, room was awesome, staff was really nice
Reviewed September 16, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 17, 2018
The Charm Resort Phuket
7.6
Very good
AFIQ from Malaysia
Family with young children
Deluxe Pool Access Room
Stayed 3 nights in September 2018
Very good”
Great location out of the busiest patong area. Room a lil bit dusty when we arrived due to construction site facing the room. But pool access was great. Our first night stay was disturbed by neighbour room which had a party inside their room. Lodged a complaint to the receptionist for three times only then action was taken. Otherwise, it has been a very pleasant stay.
Reviewed September 12, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 17, 2018
The Charm Resort Phuket
8.4
Excellent
Elisa from China
Couple
Executive Suite room
Stayed 5 nights in September 2018
Excellent”
The position and service attitude is good, but the facility was not as good as ideal, such as the shower water temperature is too hot or cold, its hard to control. The shower water volume of jacuzzi was very weak, also our conditioner sound was very loud make us hard to sleep, so we need to shut down the conditioner of second floor. Disappointed that Sercive center promise us will fix the conditioner next day but they dont have.
Reviewed September 11, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 17, 2018
The Charm Resort Phuket
10.0
Exceptional
Azizi from Singapore
Family with young children
Junior Suite Pool
Stayed 5 nights in August 2018
Exceptional”
Good and clean place Only thing is that we booked the Family Suite Pool Access BUT we did not use the pool at all coz the water is DIRTY. Hence a waste to book it. It should be regularly cleaned and must have proper suction and filter.
Reviewed September 07, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
10.0
Exceptional
Abood
Couple
Deluxe Pool Access Room
Stayed 4 nights in August 2018
Exceptional”
The staff Clean and safe The pool
Reviewed September 07, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
10.0
Exceptional
Abood
Group
Deluxe Pool Access Room
Stayed 4 nights in August 2018
Exceptional”
Safe and clean
Reviewed September 07, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
9.6
Exceptional
Michelle from Singapore
Group
Junior Suite Room
Stayed 2 nights in August 2018
Good experience ”
Location a little far away from Bangla area but is a quite place and it’s still within walking distance to Jungceylon. Opposite is the beach but not within the zone for swimming. We stayed in the junior suite and the room size is like a one bedroom with living room apartment. Room cleanliness was good even for the toilet at the swimming pool was very clean. There is bus scheduled to town with low fare which you may check with the staff where to board the bus. Staff were friendly and helpful during our stay. Especially during the period our taxi was late to pick us to the airport, the bellboy and staff constantly helping us to contact the company/driver (taxi booked from other agency).
Reviewed September 06, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
7.2
Very good
Jeff from Australia
Solo traveler
Deluxe Room
Stayed 1 night in September 2018
Modern comfortable and quiet.”
The charm Resort is clean modern and is located in the northern end of Patong Beach directly across the road from the beach. The rooms are a good size and the beds are comfortable. They offer bathrobes, slippers, hair dryer, a safe, umbrellas, taking coffee making facilities and an LCD TV. There is a small balcony with a table and 2 chairs. There is a gym with free weights and machines. There is a rooftop swimming pool with good views across the beach and there is also a rooftop by which serves drinks and snacks. They have happy hour cocktails however the food they offer is very expensive and you can get much cheaper in any of the many restaurants nearby. It's approximately 1 kilometer walk to Bangla Road or Jungceylon Shopping Center. The pleasant property and I would have no problem staying here again.
Reviewed September 05, 2018
We regret that some of these mentions had inconvenienced you during your stay with us. All of your comments have been taken up with our team for improvement and all issue that you address is very valuable for us.
Responded September 06, 2018
The Charm Resort Phuket
7.6
Very good
GY from Malaysia
Family with young children
Deluxe Pool Access Room
Stayed 4 nights in August 2018
Near to beach but further to main street (happening)”
Beach is just located opposite road from resort's entrance. We booked room with direct pool access but didn't get the chance to dip into it because the pool surface was dusty. Would not recommend this room type if you want to swim there. Overall, we did enjoy our 4 nights stay here especially the sky pool at rooftop.
Reviewed September 02, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket
Responded September 03, 2018
The Charm Resort Phuket
8.4
Excellent
Leonie from United Kingdom
Family with teens
Family room - 1-Bedroom
Stayed 13 nights in August 2018
Absolutely loved charm resort Phuket. ”
Best part of this hotel is the infinity pool on the roof with swim up bar! It overlooks Phuket and the beach, amazing!
Reviewed August 31, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 04, 2018
The Charm Resort Phuket
6.4
Good
Chee from Singapore
Solo traveler
Junior Suite Room
Stayed 3 nights in August 2018
Compact Hotel”
Having been to Phuket countless times, Patong is no stranger to me. The resort is tucked at the far corner of the hustle and bustle area, where you still enjoy some tranquility. My impression set in quickly that this hotel is constrained by space for that you don't see open compound like driveway or gardens. Instead, the compact building houses all their sundeck chairs at level 7 rooftop where the pool is situated. A little lacking in lush but the alluring seaview had compensated for it. The rooms we had were large, generally clean but the aircon didn't really respond to control. Hot water and water pressure were smooth which a frequent complaint in Thailand. The beach is just across the street but this part of the bay is mainly thrived by the locals. Shops and restaurants are a little far away but that doesn't pose a big problem. We enjoyed most part of our stay and the staff are helpful.
Reviewed August 18, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 20, 2018
The Charm Resort Phuket
3.6
Dominique from United States
Couple
Executive Suite room
Stayed 6 nights in August 2018
Charm not so chamrful”
The staff was bery rude most of the time. Shower was broken, the welcome drink is gross, the suite I had was a nice room, but they were very particular about the towels, and itsms innthe room. Did not feel welcomed. Would not stay here not tell anyone about this hotel only bad reviews
Reviewed August 14, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 15, 2018
The Charm Resort Phuket
8.4
Excellent
Jihyun from South Korea
Solo traveler
Junior Suite Pool
Stayed 2 nights in July 2018
Great place to take some rest”
very near from the patong beach.
Reviewed August 12, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 13, 2018
The Charm Resort Phuket
4.8
michelle from Australia
Couple
Deluxe Pool Access Room
Stayed 5 nights in August 2018
Acceptable”
Staff were very friendly and accommodating however the pool access room was very poor in condition and cleanliness The pool was not clean or in good condition , steps to pool were hanging off , green slime over the steps, mould, and because the air conditioning motor is also on this very small patio area it was too hot to sit out there with the heat blowing out of motor. There was also a constant sewerage smell Certainly wouldn’t recommend
Reviewed August 10, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 13, 2018
The Charm Resort Phuket
6.0
Yee from Malaysia
Couple
Deluxe Pool Access Room
Stayed 2 nights in August 2018
An honest opinion”
The hotel is located too inside, only found out when we reached the hotel. Had to walk a distance for food / massage / etc. but overall the hotel was good. Just a lil far..
Reviewed August 08, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 09, 2018
The Charm Resort Phuket
10.0
Exceptional
Tony from New Zealand
Family with teens
Junior Suite Pool
Stayed 4 nights in July 2018
Very clean & tidy with big rooms.”
Hotel is located at the quieter end of town away from the hustle of Bangla Road. Very good buffet breakfast and good restaurant for dinner. Also within walking distance of many other nice restaurants
Reviewed August 02, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 02, 2018
The Charm Resort Phuket
8.4
Excellent
avi from Israel
Family with young children
Family Suite - 2-Bedroom
Stayed 2 nights in July 2018
great place for families ”
We liked it very much! Nice place in the middle of pathong beach, good breakfast, nice and helpful stuff, the jacuzzi in the balcony is amazing but need some maintenance... One recommendation to the hotel, the pillows were very uncomfortable! Big and stiff.. Not something to sleep on. Overall im happy with this booking
Reviewed July 31, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 01, 2018
The Charm Resort Phuket
5.6
jinyoung from South Korea
Group
Deluxe Room
Stayed 2 nights in July 2018
NOT A VERY PLEASANT HOTEL”
the swimming pool was great but little bit crowded and not many sun beds staffs are not really nice room was a bit smelly and old.
Reviewed July 31, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded August 01, 2018
The Charm Resort Phuket
8.0
Excellent
NASRAN from Singapore
Family with young children
Executive Suite room
Stayed 4 nights in July 2018
Very good”
Spacious room with nice private outdoor jacuzzi to relax.
Reviewed July 28, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded July 29, 2018
The Charm Resort Phuket
12345
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