Exceptional 9.1
Based on 636 reviews

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About this property


This property is ideally situated 2,700 feet above sea level. Guests can explore The Aborigine Settlement and Deer Land Park in the vicinity. The Chateau Spa & Organic Wellness Resort and its organic and luxury features is located ideally within close proximity to Genting Highlands, Kuala Gendah Elephant Sanctuary, Bentong Hot Spring, and Chamang Waterfall. The elegantly furnished guestrooms are comfortable and invite the crisp air from the surrounding hills. Modern conveniences include cable TV, an in-room safe, and a kitchenette. Guests can dine at the on-site restaurant which serves a variety of delicious cuisines. Guests can enjoy the La Sante Organic Spa or visit the wellness center. The hotel echoes the best in hotel hospitality in paradise. The Chateau Spa & Organic Wellness Resort offers modern facilities and warm hospitality for travelers.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Horseback riding
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Arabic
  • Filipino
  • Japanese
  • Malay
  • Russian
  • Ukrainian
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The restaurant's dress code is smart casual (no slippers and shorts permitted).

To maintain guest privacy and property exclusivity, children under 12 years of age are not permitted into the property.
Children 12 years and older are required to be presented with an ID either prior via email or upon arrival.

  • Minimum age of guests is: 12 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 430 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 45. Km
Distance to Airport: 90. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 130
Room Voltage: 220
Time to Airport (Minutes): 90
Year Hotel Built: 2011
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

based on 636 reviews
  • Cleanliness 9.6
  • Facilities 9.2
  • Location 8.9
  • Room Comfort/Standard 9.4
  • Service 9.6
  • Value for money 8.6
  • Food/Dining 8.7
Sort by

Wenhui from Singapore
Stayed one night in September 2016
Great staycation
Definitely worth revisiting. Relaxing peaceful quiet resort in a nice surrounding. Just an hour drive from KL central. Cool weather. Very pleasant and attentive staff.
Reviewed September 26, 2016

SINAN from Malaysia
Stayed 3 nights in September 2016
nice trip
NICE, CLEAN and location
Reviewed September 22, 2016

Pei from Malaysia
Stayed one night in September 2016
Relax trip
The hotel provide an excellent services, the staff are friendly, the place are quiet and very suitable for people come for relaxing and rest. The cleanliness of the hotel is excellent. I like their complimentary yoga class and facilities there. It is value for money.
Reviewed September 21, 2016

voon from Malaysia
Deluxe Double or Twin Room
Stayed 2 nights in September 2016
Nice environment and also nice food.
Well maintain and definately will come back again
Reviewed September 15, 2016

Baoling from Singapore
Stayed one night in September 2016
Excellent service
The hotel was clean and ambience was great!
Reviewed September 15, 2016

YUET from Singapore
Stayed 2 nights in August 2016
Perfect Stay!
From the moment we drove into The Chateau we were treated and pampered like the King and Queen. Security, Concierge, Reception, Restaurants Team, Cleaning Team..EVERYONE was superb with their sincere services and hospitality to us. The rooms was clean and right in size. The vanity product they provided was excellent! The massage at Spa was so relaxing. Nice ambience everywhere. So romantic for couples short getaway. Food was great. They even provide free to and fro pickup in comfortable Mercs 8-seater around the vicinity for more choices of eateries and sight seeing. Superb perfect stay! No complains.
Reviewed September 13, 2016

LEAN from Malaysia
Stayed one night in September 2016
Excellent service
Excellent service
Reviewed September 13, 2016

Michael from Malaysia
Stayed 2 nights in June 2016
Peaceful Highland Getaway
My second time returning to this venue for a peaceful and quiet getaway on the hill. A little hiccup occurs in the arrangement during my arrival but they handle it reasonably.
Reviewed September 09, 2016

Lishe from Indonesia
Business travelers
Stayed one night in May 2016
Clean, nice hotel, comfortable
Reviewed September 07, 2016

sheeny from Malaysia
Deluxe Double or Twin Room
Stayed one night in September 2016
Very enjoyable trip
Is a great experience to stay at here, will come back soon
Reviewed September 06, 2016


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