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Excellent 8.8
Based on 34 reviews

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About this property

Description

Ideal for family vacations, The Chava Resort is a luxury apartment located on the exclusive Surin Beach. Within walking distance, guests are able to reach Surin Plaza, many boutiques, and several restaurants. Surrounding the area on either side are Pansea and Leam Sing Beach. You can decide to stay in and lounge in the private day beds along the pool or venture out and partake in some water sports. The travel desk can help book tours for parasailing, diving, elephant trekking, or ventures to the nearby Phi Phi islands. Do as much or as little during your stay at The Chava Resort, but surely you will not be disappointed with your stay.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Garden
  • Hot tub
  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Thai
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 3800 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 20. Km
Distance to Airport: 45. Km
Internet Usage Fee: 0 AED
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 28
Reception Open Until: 11:00 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
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Verified traveler reviews

Filter by traveler type
Excellent



based on 34 reviews
  • Cleanliness 9.1
  • Facilities 9.5
  • Location 8.7
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.8
  • Food/Dining 7.7
Sort by
Charlotte from Thailand
Family with young children
Two Bedroom Apartament (4 adults)
Stayed 4 nights in August 2016
Super off-season getaway
We stayed at Chava in August, enjoying a great off-season discount, and loved everything about it. The 2-bedroom family apartments are fabulously comfortable and well-equipped. The breakfasts are delicious and offer a great variety (also a refreshing change to order from the menu instead of a buffet). The staff are fantastic and speak the best English I've so far encountered here. The beach (a short walk away) is very peaceful, attractive and free of dirt-generating bars etc. Only (very minor) downside is that the pool is perhaps a little small/lacking in slides etc if your kids tend to spend all their time there. Would highly recommend.
Reviewed August 19, 2016
Robert from Canada
Family with young children
Two Bedroom Apartament (4 adults)
Stayed 4 nights in May 2016
Fantastic Hotel for Young Children
We stayed at the Chava Resort for 5 nights while visiting friends in Phuket. We found the resort to be well prepared for young children and had the facilities to match. The pool area has lots of rest areas (seats) of different variety, though I must say one or two families can make the pool area seem "claimed". The apartment facilities were great. The kitchen was well equipped with all that you might need which was much appreciated to ensure that we could provide for our daughter during our stay. It was also very well organized so that it took us very little time to find our way around the apartment and make it ours. We will be back to Phuket many times to visit friends and will likely stay at the Chava again.
Reviewed August 02, 2016
Voranart from Thailand
Couple
Penthouse Superior
Stayed 3 nights in February 2016
A sanctuary on Surin Beach
We really enjoyed our stay in the 2 bedroom penthouse at the Chava. The facilities were very modern, clean and well appointed. Loved all the lush vegetation and flowers around the grounds. The breakfast was decent but the Thai items on the dinner menu could use some better flavoring. Wonderful service was given by the staff. This place is a nice escape from the crowds of Phuket.
Reviewed February 20, 2016
Huat from Malaysia
Group
Two Bedroom Pool Suite
Stayed 2 nights in May 2015
Comfy apartment
Clean, exclusive, quiet
The apartment is nice & comfy, with a big kitchen. The pool of the resort is big and during low peak not many ppl swim in it so we've got the place to ourselves. The breakfast was nice where u can order whatever u want from the menu. But the staff at the breakfast table were not too friendly though. They were not too accomodating when u kept ordering even though it's a buffet breakfast.
Reviewed October 15, 2015
Li from Malaysia
Family with young children
Two Bedroom Apartament (4 adults)
Stayed 4 nights in August 2015
Pleasant stay at The Chava
Proximity to surin beach. Spacious villa. Peaceful and quiet.
Surin as a location is quite central and self sufficient. One could actually chill around Surin for a few days without the need to go to Patong/phuket town. Our first time at The Chava. We've stayed at Twin Palms on a few occasions so we know Surin quite well. Our 2 bedroom apartment at The Chava was well stocked with all amenities of a self contained unit. Generally unit seemed to be clean but on our first 2 days, our eyes seemed to itch and tear, which usually happens when there is dust. So while the unit seemed clean there must have been quite a lot of dust for us to react like this way. Nonetheless, the place was cleaned daily. Rooms are spacious. My son loved the giant tub so it was easy to lure him back from the beach cos there was round 2 of water play at home. Our stay included breakfast. It's a standard breakfast menu and after a few days it started to get boring. I would suggest that they included one or two daily specials, perhaps local breakfast items like Thai noodles. The resident Thai chef cooks beautiful thiai food and I do think the resort should let her showcase her talent. We had the opportunity to order room service one night and the Thai dishes were beautifully executed! The concierge is not 24/7 but that didn't really bother us. They were there when we needed them. Speaks good English, friendly and knowledgeable. There is also in room massage. Our first night , we requested the concierge to arrange for in room massages for us. Everything was arranged perfectly! There is no kids club and gym facilities however for a nominal fee you can use the facilities at the property next door. I would suggest the property invest in an extensive entertainment library for those rainy days. Eg. DVD titles, gamin consoles n games. They could be rented for a nominal fee. Generally a no frills but comfortable resort for the family.
Reviewed September 20, 2015
Kathryn from Australia
Couple
Two Bedroom Apartament (4 adults)
Stayed 3 nights in September 2015
Intimate boutique hotel right on Surin Beach
Beautiful pool and surrounds, spacious, quiet apartment-style rooms, beach and restaurants right across the road
Discreet service. Small good quality restaurant. Great beach and dining options within walking distance.
Reviewed September 07, 2015
Keting from China
Solo traveler
Two Bedroom Apartament (4 adults)
Stayed 4 nights in February 2015
nice stay
location breakfast cozy deco
Reviewed April 23, 2015
Carrie from Taiwan
Family with young children
Penthouse Two Bed Room
Stayed 6 nights in February 2015
We want to go back again.
Clean, friendly, convienient
This is our first time at the Chava Resort. It is a very friendly resort to stay. The staff are so friendly and helpful. Manager Peter is very nice to us as well. You will see him helping at the kitchen sometimes. The breakfast is so good also their hamburgers and other Thai food or Salads as well. The apartment is big. It is also very convienient location. From Chava trun to the left is Family Mart, to the right has a pharmecy store. Walk for 5 minutes, you will be on the Surin Beach. There are so many good resturants on the beach. Our kids didn't want to go home on the last day. We had the great time at Chava. For sure we will go back again.
Reviewed March 04, 2015
Lisa from France
Family with young children
Penthouse Two Bed Room
Stayed 4 nights in October 2014
Review
Location, pool
Lack of sleep. No dark curtains in the room. The kids were up at 6.30 every morning because it is so bright in the rooms. Really not appropriate for young kids.
Reviewed October 24, 2014
Weishu from China
Family with teens
Two Bedroom Apartament (4 adults)
Stayed 3 nights in October 2014
Nice hotel for travel and relax
Breakfast, room facilities, staff
Very nice and memorable
Reviewed October 06, 2014

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