The Chava Resort
The Chava Resort
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"Very spacious very comfortable."

LUO

April 9, 2017

Two Bedroom Apartament (4 adults) - Lounge The Chava Resort
Two Bedroom Apartament (4 adults) - Lounge
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Lobby The Chava Resort
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Lobby The Chava Resort
Lobby
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Interior view The Chava Resort
Interior view
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Excellent
Location
8.8
See all 31 photos The Chava Resort
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The Chava Resort

Excellent location
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Excellent
From 54 reviewsSee what guests said
8.8
Recommended by 83% of guests
  • Airport transfer

  • 260 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
4 Bedroom Pool Villa
4 Bedroom Pool Villa
...
  • Pool view
  • 321 m²/3455 ft²
  • 1 king bed
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Penthouse Two Bed Room
Penthouse Two Bed Room
...
  • Pool view
  • 250 m²/2691 ft²
  • 1 king bed
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Two Bedroom Apartament (4 adults)
Two Bedroom Apartament (4 adults)
...
  • Pool view
  • 165 m²/1776 ft²
  • 1 king bed
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Family 3 Beds
Family 3 Beds
...
  • Pool view
  • 250 m²/2691 ft²
  • 1 king bed
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Penthouse Superior
Penthouse Superior
...
  • Pool view
  • 250 m²/2691 ft²
  • 1 king bed
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Two Bedroom Pool Suite
Two Bedroom Pool Suite
...
  • Pool view
  • 215 m²/2314 ft²
  • 1 king bed
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Five-Bedroom Family Suite with Plunge Pool
Five-Bedroom Family Suite with Plunge Pool
...
  • 500 m²/5382 ft²
  • Shower and bathtub
  • 2 single beds and 3 super k...
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Apartment Superior
Apartment Superior
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    Quadruple Standard
    Quadruple Standard
    ...
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      Deluxe Apartment
      Deluxe Apartment
      ...
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        More about The Chava Resort

        More about The Chava Resort

        "Wonderful service was given by the staff."

        Reviewed February 20, 2016

        Voranart from Thailand

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        Couple

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Thai cuisine
        Thai cuisine
        Alex and Luna
        2.8 km Thai
        Sangswan Resort and Restaurant
        4.7 km Thai
        Ruean Thai
        8.9 km Thai
        Asian cuisine
        Asian cuisine
        Oriental Spoon
        120 m Asian, Gluten Free, Seafood
        Blue Siam
        2.1 km Asian, Seafood, Thai
        Monkey House Restaurant
        3.2 km Asian, European, Japanese

        What they offer

        "Nice and clean apartment, suitable for families."

        Qiang from China

        |

        Couple
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (54)Booking.com Reviews (40)
        8.8
        Cleanliness9.2
        Facilities8.3
        Location8.8
        Room comfort and quality9.1
        Service9.1
        Value for money8.8
        Provided by verified guests of Agoda
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        Room type
        Two Bedroom Apartament (4 adults)
        Penthouse Two Bed Room
        Two Bedroom Pool Suite
        Penthouse Superior
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        Showing 49 verified guest comments
        123
        4.0
        qian from China
        Family with young children
        Two Bedroom Apartament (4 adults)
        Stayed 5 nights in August 2018
        Probably good for big families only”
        We wish we had read some honest reviews about this place before arriving. We were keen to move to next hotel we had booked. Pros: Room was very spacious. Cons: Most staff seemed grumpy, except for the front gate guards who were friendly one excellent young lady who worked at the restaurant and seemed to be new. Swimming pool felt unkept, and crowded in by surrounding buildings and vegetation. Room was basically an apartment. Really odd compared to a regular beach front hotel, and why only suitable for families. Location was poor. Worst place we've stayed in four trips to Phuket. Seems to be a chemical processing plant at the top of the hill as tanker trucks ploughing up and down the road constantly. At night time the road is incredibly busy with tourist coaches, vans and cars with no decent footpath. Felt dangerous. The beach is actually a 4 or 5 minute walk away, but don't worry - it is not worth going to. Worst beach visited up the whole Phuket west coast. Dirty and littered.
        Reviewed August 24, 2018
        9.2
        Exceptional
        Anthony from Australia
        Family with young children
        Two Bedroom Apartament (4 adults)
        Stayed 3 nights in April 2018
        A beautiful resort, highly recommended ”
        We spent 4 glorious days here and because it was so great we only ventured out for short bursts during our stay. It’s a small resort but all the better for it. The pool, restaurant and room were all well designed and promoted a good holiday vibe. If I have any complaint is would be that the spa brochure failed to convey that massages would be held in your room and not away from the kids in a beautiful spa. So all in all an expensive in room massage is all it was. Also the food could b good (yes burgers were very good) but it could also be terrible in the case of my chicken schnitzel. Aside from that, it was a very good stay and I would recommend to my closest friend. Oh and it’s run by an Aussie so the coffee was pretty good too!
        Reviewed April 13, 2018
        10.0
        Exceptional
        Marcus from Australia
        Family with young children
        Family 3 Beds
        Stayed 3 nights in April 2018
        Great hotel ”
        I can’t fault this hotel. The room were spacious and the pool nice and cool. Beach is minute walk away as are local restaurants but the hotel serves reasonably priced meals too. Can’t fault our experience. Did I mention they make great Melbourne style coffee too 😋
        Reviewed April 13, 2018
        9.6
        Exceptional
        Neil from Vietnam
        Family with young children
        Two Bedroom Apartament (4 adults)
        Stayed 3 nights in February 2018
        Beautiful hotel that radiates calm and tranquility.”
        Having stayed in a variety of hotels globally I have never been compelled to write a review before. However I want to congratulate the team at Chava for the job they do. Directly opposite the beach, the Chava and the Surin area itself itself provides a calm oasis from its bigger and noisier neighbours in nearby resort areas. From the late notice booking the previous night, nothing was too much effort. Zea and the F/O team where particularly helpful in arranging a transfer and the configuration of the room to suit the family. We has a two bedroom apt for 2 adults/2 children ( 10 & 7 ) and it was very spacious. With good size bedrooms, a large kitchen/living area and a large private balcony there was more than enough room to spread out. The rooms are very clean,well furnished and provide a number of nice small touches ie towel/mats and umbrellas for the beach. The pool was beautiful, never busy and has ample sun loungers. The food was delicious and fresh. Great work guys
        Reviewed February 26, 2018
        8.4
        Excellent
        DAVID from Azerbaijan
        Family with teens
        Two Bedroom Apartament (4 adults)
        Stayed 8 nights in December 2017
        Very nice resort. No gym, unfortunately ”
        It’s a beautiful resort and the staff was extremely nice and eager to help all the time. But. The apt was beautiful, comfortable and very clean. It was very expensive though, 750$ per night for a 4 persons family apt (high season). There is no gym in the resort so you can purchase a voucher for 50$ per person for a week, To use the neighbor hotel’s gym. I think in this kind of money that we paid we should have get this for free. This is how we felt. The restaurant is amazing. Food is delicious. 3 minutes walk from the beach. Surin Beach is extremely beautiful and not so busy, very nice population. But, we spent 8 night at this resort with our 12th and 16 year old boys, and it was very boring for them. Although we had some day excursions. I think who comes with older kids, need to take it in mind. I think a more vivid beach will be much more interesting for them.
        Reviewed January 05, 2018
        8.4
        Excellent
        Sandra from Singapore
        Couple
        Two Bedroom Apartament (4 adults)
        Stayed 1 night in November 2017
        Beautiful rooms right by the beach”
        Great small hotel with spacious and clean rooms in walking distance to Surin Beach. A few nice restaurants near by. Nice big pool. Breakfast was good, no buffet though so a bit less choice. Friendly staff. Overall a pleasant 1 night stay for us.
        Reviewed December 08, 2017
        10.0
        Exceptional
        LUO from China
        Family with young children
        4 Bedroom Pool Villa
        Stayed 4 nights in October 2016
        Exceptional”
        It's a wonderful place for families and big groups. Very spacious very comfortable.
        Reviewed April 09, 2017
        8.8
        Excellent
        Eunice from Singapore
        Family with young children
        Two Bedroom Apartament (4 adults)
        Stayed 3 nights in December 2016
        Beautiful ambience with nice landscaping ”
        Nice place. Location is about 5 mins to surin beach. Our booking comes with a spacious living area. Great for the kids to run about. Stove for some cooking is available. Comes with dishwasher and washing machine. Love the landscaping done with vines and frangipani.
        Reviewed December 16, 2016
        Dear Eunice- thanks for your kind review- your comments are appreciated. Peter Jones, General Manager
        Responded March 24, 2017
        The Chava Resort
        9.6
        Exceptional
        Qiang from China
        Couple
        Two Bedroom Apartament (4 adults)
        Stayed 4 nights in November 2016
        Clean and quiet, nice staff”
        Nice and clean apartment, suitable for families. Helpful staff
        Reviewed November 12, 2016
        Thank you for taking the time to comment on your stay with us-kind regards, Peter Jones, General Manager
        Responded March 24, 2017
        The Chava Resort
        9.2
        Exceptional
        Charlotte from Thailand
        Family with young children
        Two Bedroom Apartament (4 adults)
        Stayed 4 nights in August 2016
        Super off-season getaway”
        We stayed at Chava in August, enjoying a great off-season discount, and loved everything about it. The 2-bedroom family apartments are fabulously comfortable and well-equipped. The breakfasts are delicious and offer a great variety (also a refreshing change to order from the menu instead of a buffet). The staff are fantastic and speak the best English I've so far encountered here. The beach (a short walk away) is very peaceful, attractive and free of dirt-generating bars etc. Only (very minor) downside is that the pool is perhaps a little small/lacking in slides etc if your kids tend to spend all their time there. Would highly recommend.
        Reviewed August 19, 2016
        10.0
        Exceptional
        Robert from Canada
        Family with young children
        Two Bedroom Apartament (4 adults)
        Stayed 4 nights in May 2016
        Fantastic Hotel for Young Children”
        We stayed at the Chava Resort for 5 nights while visiting friends in Phuket. We found the resort to be well prepared for young children and had the facilities to match. The pool area has lots of rest areas (seats) of different variety, though I must say one or two families can make the pool area seem "claimed". The apartment facilities were great. The kitchen was well equipped with all that you might need which was much appreciated to ensure that we could provide for our daughter during our stay. It was also very well organized so that it took us very little time to find our way around the apartment and make it ours. We will be back to Phuket many times to visit friends and will likely stay at the Chava again.
        Reviewed August 02, 2016
        10.0
        Exceptional
        Voranart from Thailand
        Couple
        Penthouse Superior
        Stayed 3 nights in February 2016
        A sanctuary on Surin Beach”
        We really enjoyed our stay in the 2 bedroom penthouse at the Chava. The facilities were very modern, clean and well appointed. Loved all the lush vegetation and flowers around the grounds. The breakfast was decent but the Thai items on the dinner menu could use some better flavoring. Wonderful service was given by the staff. This place is a nice escape from the crowds of Phuket.
        Reviewed February 20, 2016
        8.3
        Excellent
        Huat from Malaysia
        Group
        Two Bedroom Pool Suite
        Stayed 2 nights in May 2015
        Comfy apartment”
        Clean, exclusive, quiet
        The apartment is nice & comfy, with a big kitchen. The pool of the resort is big and during low peak not many ppl swim in it so we've got the place to ourselves. The breakfast was nice where u can order whatever u want from the menu. But the staff at the breakfast table were not too friendly though. They were not too accomodating when u kept ordering even though it's a buffet breakfast.
        Reviewed October 15, 2015
        7.7
        Very good
        Li from Malaysia
        Family with young children
        Two Bedroom Apartament (4 adults)
        Stayed 4 nights in August 2015
        Pleasant stay at The Chava”
        Proximity to surin beach. Spacious villa. Peaceful and quiet.
        Surin as a location is quite central and self sufficient. One could actually chill around Surin for a few days without the need to go to Patong/phuket town. Our first time at The Chava. We've stayed at Twin Palms on a few occasions so we know Surin quite well. Our 2 bedroom apartment at The Chava was well stocked with all amenities of a self contained unit. Generally unit seemed to be clean but on our first 2 days, our eyes seemed to itch and tear, which usually happens when there is dust. So while the unit seemed clean there must have been quite a lot of dust for us to react like this way. Nonetheless, the place was cleaned daily. Rooms are spacious. My son loved the giant tub so it was easy to lure him back from the beach cos there was round 2 of water play at home. Our stay included breakfast. It's a standard breakfast menu and after a few days it started to get boring. I would suggest that they included one or two daily specials, perhaps local breakfast items like Thai noodles. The resident Thai chef cooks beautiful thiai food and I do think the resort should let her showcase her talent. We had the opportunity to order room service one night and the Thai dishes were beautifully executed! The concierge is not 24/7 but that didn't really bother us. They were there when we needed them. Speaks good English, friendly and knowledgeable. There is also in room massage. Our first night , we requested the concierge to arrange for in room massages for us. Everything was arranged perfectly! There is no kids club and gym facilities however for a nominal fee you can use the facilities at the property next door. I would suggest the property invest in an extensive entertainment library for those rainy days. Eg. DVD titles, gamin consoles n games. They could be rented for a nominal fee. Generally a no frills but comfortable resort for the family.
        Reviewed September 20, 2015
        2.7
        Kathryn from Australia
        Couple
        Two Bedroom Apartament (4 adults)
        Stayed 3 nights in September 2015
        Intimate boutique hotel right on Surin Beach”
        Beautiful pool and surrounds, spacious, quiet apartment-style rooms, beach and restaurants right across the road
        Discreet service. Small good quality restaurant. Great beach and dining options within walking distance.
        Reviewed September 07, 2015
        10.0
        Exceptional
        Keting from China
        Solo traveler
        Two Bedroom Apartament (4 adults)
        Stayed 4 nights in February 2015
        nice stay”
        location breakfast cozy deco
        Reviewed April 23, 2015
        9.7
        Exceptional
        Carrie from Taiwan
        Family with young children
        Penthouse Two Bed Room
        Stayed 6 nights in February 2015
        We want to go back again.”
        Clean, friendly, convienient
        This is our first time at the Chava Resort. It is a very friendly resort to stay. The staff are so friendly and helpful. Manager Peter is very nice to us as well. You will see him helping at the kitchen sometimes. The breakfast is so good also their hamburgers and other Thai food or Salads as well. The apartment is big. It is also very convienient location. From Chava trun to the left is Family Mart, to the right has a pharmecy store. Walk for 5 minutes, you will be on the Surin Beach. There are so many good resturants on the beach. Our kids didn't want to go home on the last day. We had the great time at Chava. For sure we will go back again.
        Reviewed March 04, 2015
        6.0
        Lisa from France
        Family with young children
        Penthouse Two Bed Room
        Stayed 4 nights in October 2014
        Review”
        Location, pool
        Lack of sleep. No dark curtains in the room. The kids were up at 6.30 every morning because it is so bright in the rooms. Really not appropriate for young kids.
        Reviewed October 24, 2014
        9.0
        Exceptional
        Weishu from China
        Family with teens
        Two Bedroom Apartament (4 adults)
        Stayed 3 nights in October 2014
        Nice hotel for travel and relax ”
        Breakfast, room facilities, staff
        Very nice and memorable
        Reviewed October 06, 2014
        9.3
        Exceptional
        Lauren from United States
        Group
        Two Bedroom Apartament (4 adults)
        Stayed 3 nights in June 2014
        wonderful staff, beautiful location”
        a surprise birthday cake for our friend, thoughtful staff, great swimming pool
        Reviewed June 29, 2014
        123
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