5 Star Hotel, Service & Room”

From the moment I walked in until the moment I left the service, quality, room and friendliness of the staff were all 5 star. I don't want to stay in another place next time I am in Hanoi. While a small, boutique hotel, this place was massive in room amenities, amazing bed, quiet , comfortable and a beautiful room and bathroom. I only wish my stay was longer. They even gave me a few gifts on leaving. Incredible experience. (and that says a lot because I travel so much) Back again soon Chi Boutique Hotel

Great hotel in a perfect location”

Well designed boutique hotel. Everything looked cool and thought through. The location next to the cathedral and lake was perfect, great spot to explore from. They have a newly opened rooftop bar that oozes style and the service was smooth. Highly recommended this hotel and I have stayed at 3 others In Hanoi while on my trip to Vietnam. This one wins hands down! It was also not the most expensive. The restaurant was busy at lunchtime with non guests which is a good sign, most hotel restaurants are always empty. The breakfast was a usual mix of international cuisine but being in Vietnam the Pho was always going to be the first choice. Choosing the Chi will not disappoint. I wish I had stayed here the first time I came to Hanoi and I wouldn’t have had to look any further

A Pleasant Homecoming”

I grew up in Hanoi between 1993-1998. I was ten when I left, and I had not been back since this last trip. This "20 year" reunion trip was planned, as a solo traveller, at age 29. I wanted to be comfortable on my own and on my first night and so decided to book a room instead of rough it out. I was pleasantly surprised by The Chi Boutique Hotel's location. It's right near some tourist spots and main streets. Although my room didn't have much of a view, it was a good hotel to spend my first night. I received a free breakfast voucher because there was some construction going on at the time of my visit. This and the kindness of the staff definitely added to my stay. I'd rate the breakfast a 3/5 star. As a lover of the local cuisine, I'd suggest to make breakfast optional. I would return again with friends or with a partner. Shout out to Tom and Thu... and the person who checked me in on my first night (eve of Feb 7)! Thanks so much for making my return to Hanoi a memorable one.

Exceeded expectations ”

New hotel in operation for only 6 months, and it has exceeded our expectations. The facade, lobby, restaurant and rooms are clean and modern. Staff were helpful and friendly. The concierge by the name of Moi was especially warm and kind, offering assistance readily and chatting with us as we waited for our pick-up service to arrive. Overall, we had a very pleasant and comfortable stay and would highly recommend The Chi Boutique Hotel for those visiting Hanoi.

Highly recommended”

Location is perfect. Near the lake, church, supermarket, lots of restaurant and cafe. Staff are kind, helpful, and cheerful. Love them! Room is great, just enough space and clean. Aircon is a bit hot. Food is okay. Hope they improve the airport transfer. Ours got late for around 35 mins when we arrived at the International airport. But overall we had a great time at Hanoi and at The Chi Boutique Hotel.

PERFECT”

We had a very pleasant stay at Chi Boutique Hotel. We booked this hotel because it was not too expensive and it looks cleaned. It was a really good experience to stay for 2 nights. I am going back to Hanoi at the end of the month and booked again at this hotel. Staff is very nice, very helpful. Decoration is nice and the location is perfect.

Thank you Ms Sasha and team!”

It was a gorgeous hotel located in this lovely old quarter, walking distance to the Hoan Kiem Lake. My friend and I stayed there 3 nights. Our room, which was a superior room, at level 1, was cleaned and cosy. We loved the room interior - a fusion of industrial and chic style. If we were to nitpick, that would be not having a shampoo holder at the bathroom shower and also there was renovation on the same level in the morning (though we were not affected as we were out most of the time). We want to thanks the staffs (special thanks to Ms Sasha and the team), they made us feel welcome, Ms Sasha and team were so helpful and patient with our questions on our first day there. we were amazed that the staffs remembered our names. Thank you and making our stay great!

Nice boutique hotel with good Chinese restaurant ”

Everything is good at The Chi, room is clean and comfy. Except for the housekeeping was quite noisy the first morning as the neighbour room checked out early and when the housekeeping did checking and cleaning, they were quite inconsiderate and banging the door... sound proof of most boutique hotels in Hanoi are bad...

nice trip in vietnam”

we have good trip in vietnam in this hotel. very clean. location is good and near here is Nah To Lan. We heard nice sound of bell from church. but this place is much busy that many young people and tourrist come to have fun sightseening and dating from morning to night. so people who want quiet and aim(wabi sabi) may not be fitting. staff are very politely and kindly.every thing they explained. Near hoan kiem, we were walking around there every morning. this hotel has nice chinese food resutaurant but little bit expensive compaired with local restaurant.

3 star prices for 5 star service”

I spent three nights over there and everything was perfect. The location is perfect, the staff are very helpful and have the perfect hospitality attitude. On the room side, the rooms are spacious, comfy and big bed and nice bathrooms ! Only downiside, one night our air con got stopped and the reason was because the main switch is in the corridor so anyone can basically shut down your air con even if you have a switch in your room. If you are staying in Hanoi, this hotel is definetely the place to stay and i 100% recommend it ! Keep up the good hospitality service The Chi team !

A very good hotel at a very good location”

I enjoyed my stay in this hotel very much, hotel is clean, room is spacious, everything in the room is new and the price of the hotel rooms are very affordable. Best thing about this hotel is that it is strategically located in the heart of Hanoi where the hustle and bustle of the tourist is. The dim sum restaurant below the hotel is one of the best I've ever eaten around the world though it is a bit pricey, it's still worthy of a try! Staffs are friendly and very helpful. If your budget is for a 3 -4 star hotel, this is the best option I believe!

Exceptional”

Excellent higher end accomodation in Old Town Hanoi, near the cathedral (great neighborhood). Staff was very responsive to requests, respectful of traveller needs, friendly and professional. Room was large, attractive, spotless, beautifully equipped for business or personal travel. Quick wifi connections throughout the hotel. Breakfast, served in a basement level dining area, was fine for buffet and kitchen requests - not quite at the level of the rest of the hotel. Very good value for the price, particularly for a 1-2 day stay. Would recommend as a "luxury" break to long-stay travellers (backpackers, bikers) before setting out again on the road.

Perfect location with friendly staffs.”

I was staying at The Chi Hotel in Hanoi during business/family visit. The room is clean and prep'ed perfectly before my arrival. Miss Thu from Reception is very helpful to get me thru the check-in (and check-out) process quick and smooth with info that I really need to go around the city. I would definitely go back for the next visit.

Excellent”

My wife and I were really happy with our choice of The Chi. It was an excellent hotel and we had a great stay there. The room was big and the beds very comfortable! I thought the location was perfect as it was close enough to everything in the Old Quarter but still far enough away to not feel overwhelmed by it all. It was such an easy walk to get where all the action was. We wouldn't have wanted to stay anywhere else. We used their car service from the hotel to the airport and the driver was on time and nice. Will stay again if back in the city! One of my favorite hotels of all major Asian cities I've stayed in!

Great Hotel and Great Hospitality”

Khách sạn đẹp, ở vị trí rất thuận tiện. Phòng rộng rãi và tiện nghi. Đặc biệt hài lòng với dịch vụ và các bạn nhân viên vì sự nhiệt tình, chu đáo. Well I have to say the hotel staffs provide the best services as well as the best way to do hospitality. This is the reason I will choose The Chi again to stay whenever I travel to Hanoi :)

Friendly staff, great cleaniless”

Located 1 minute walk to St Joseph Cathedral, or 5-8 minutes walk to Hoan Kiem Lake, or 10-15 minutes walk to Old Quarter. Clean and comfy bed. Spacious bathroom. On-going construction opposite the hotel, noise expected. We were offered free laundry service by the Hotel for this. Staff were friendly and polite. Overall experience was great!

Amazing! Best hotel in Hanoi!”

It's an awesome experience staying at this hotel. The hotel is Really beautiful and clean, 5 stars hotel quality, 2 Stars price. Also, staffs are awesome, they helped me a lot from guiding me where to eat and go, also since my wallet got stolen the first day I arrived at the airport, they helped me to arrange the same driver, drive me back to the airport, help me to translate from the driver and the police. If I will go back to Hanoi, I will order this hotel again.

Beautiful Hotel”

The Chi Hotel has only been open for about 6 months, and is already proving to be very popular. The rooms are absolutely beautiful, and either face the street - which is slightly noisier, but oh so much fun to watch the world go by, or the rooms at the rear are whisper quiet, but face another building. Super comfy beds and pillows and large bathrooms. The in house restaurant has fantastic local food, with generous portions.

Great Location and Services”

we had been stayed in Hanoi many times in the past year. this hotel works for your money with very friendly staffs. great location i. the old town. convinient and center of all best hanoi food. thanks the Chi

Must stay!”

We stayed at 3 different hotels in Hanoi and this was the best, although the price is higher than most hotels in Hanoi Old Quarter, we still think its worth the price. Hotel rooms were very clean, new, modern, and big.