The Chiltern Hotel Luton
The Chiltern Hotel Luton
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"This is hotel is nice and well maintained."

Chiu K.

|

April 11, 2018

Standard Single Room - Guestroom The Chiltern Hotel Luton
Standard Single Room - Guestroom
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Bathroom The Chiltern Hotel Luton
Bathroom
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Bathroom The Chiltern Hotel Luton
Bathroom
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Exterior view The Chiltern Hotel Luton
Exterior view
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See map The Chiltern Hotel Luton
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Very good
Location
7.2
See all 26 photos The Chiltern Hotel Luton
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Removed from saved list
Good
From 161 reviewsSee what guests said
6.9
/
10
Value for money7.3
Distance to city center4 KM
Location rating7.2
Nearest airportLondon Luton Airport (LTN)
Distance to airport5.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Bar

  • Fitness center

Room choices
5 travelers are looking at this property right nowBook now before it's too late!
Standard Single Room
Standard Single Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Standard Double or Twin Room
Standard Double or Twin Room
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  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Family Room (2 Adults + 2 Children)
Family Room (2 Adults + 2 Children)
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Executive Double or Twin Room
Executive Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Room
Room
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    Standard Double
    Standard Double
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      Budget Double Room
      Budget Double Room
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        Junior Suite
        Junior Suite
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          Room Executive
          Room Executive
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            Junior Suite Standard
            Junior Suite Standard
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              More about The Chiltern Hotel Luton

              More about The Chiltern Hotel Luton

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

              "Staff were courteous and helpful."

              Howard

              |

              January 6, 2018

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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (161)Booking.com Reviews (976)
              Cleanliness6.5
              Facilities6.4
              Location7.2
              Room comfort and quality6.7
              Service7.1
              Value for money7.3
              Provided by verified guests of Agoda
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              All guests (161)
              All room types
              Showing 86 verified guest comments
              12345
              7.2
              Very good
              yee from Singapore
              Solo traveler
              Standard Single Room
              Stayed 1 night in October 2018
              Convenient. Near Luton Airport.”
              From Luton Airport walk out, Take A bus (green) to interchange, transfer bus 31. £4.20.Drop near gas station. Walk 3 min.
              Reviewed October 28, 2018
              8.8
              Excellent
              Juliette from United Kingdom
              Business traveler
              Standard Double or Twin Room
              Stayed 1 night in October 2018
              Good location and very cheap”
              I wasn’t sure if my booking included breakfast as this wasn’t clear. I don’t normally eat breakfast but would of been nice to know.
              Reviewed October 26, 2018
              7.6
              Very good
              Babalola from United Kingdom
              Solo traveler
              Standard Double or Twin Room
              Stayed 1 night in October 2018
              It's value for money”
              Staff were friendly and displayed good interpersonal skills.
              Reviewed October 24, 2018
              8.0
              Excellent
              Amanda from United Kingdom
              Solo traveler
              Standard Single Room
              Stayed 1 night in October 2018
              Very good”
              I enjoyed my stay and would stay there again
              Reviewed October 21, 2018
              3.2
              Sylvie from United Kingdom
              Solo traveler
              Standard Double or Twin Room
              Stayed 1 night in October 2018
              Dirty! Run down! ”
              Dirty, sheets too short for a mattress I did not wish to see! Dirty bathroom. Fortunately had to stay only 5h! 1 positive! Staff was ok.
              Reviewed October 14, 2018
              8.4
              Excellent
              Tony from United Kingdom
              Group
              Standard Single Room
              Stayed 1 night in October 2018
              Pricing”
              Good but the prices change between rooms and with or without breakfast
              Reviewed October 13, 2018
              9.2
              Exceptional
              Hugh from United Kingdom
              Couple
              Standard Double or Twin Room
              Stayed 1 night in October 2018
              Really Good”
              Nice staff, clean room and great value
              Reviewed October 11, 2018
              6.0
              AnnMarie from United Kingdom
              Business traveler
              Standard Double or Twin Room
              Stayed 1 night in October 2018
              Room was cold. Ask for walk in shower at time of booking but was not given one. ”
              Dried up Paint on bathroom floor. Water very slow in shower. No toothpaste. Bed had a double base but had a smaller mattress whitch was almost flat. Room had a funny smell like an old building. Breakfast was good and staff was helpful.
              Reviewed October 09, 2018
              5.6
              William from United Kingdom
              Business traveler
              Standard Double or Twin Room
              Stayed 2 nights in October 2018
              Advisory. Use as digs”
              Holes in walls, burn marks, nobs missing from dresser over priced food key card wouldn't let me in the room after 5 times trying a gentleman was call to get a machine to unlock the door. Curtains where dirty and hanging on to life. Referb is needed or it will fail.
              Reviewed October 06, 2018
              6.0
              Yusuf
              Couple
              Standard Double or Twin Room
              Stayed 1 night in September 2018
              Hotel very dated, bad smell in reception but needed a cheap room for a few hours”
              Cheap, bot not cheerful. Good location for Luton airport. Reasonable facilities and if you need a few hours sleep due to flight routing it’s good enough.
              Reviewed September 14, 2018
              2.8
              David from United Kingdom
              Business traveler
              Standard Double or Twin Room
              Stayed 1 night in September 2018
              Filthy & run down hotel”
              This is the worst hotel I have ever been in & cant believe that people would actually stay in it. It is the first time I have checked in to a hotel & checked out immediately! Stained carpets, curtains torn & hanging off the rails, cigarette burns on furniture & bedding, cobwebs hanging from the ceiling, holes all over the walls, a chair that hadn’t been cleaned (with accompanying smell), dirty windows that you could hardly see out of. Receptionist was truly awful & took exception to me asking if she ever smiled. She didn’t explain anything about meal times, WiFi etc & just handed me the key. Worst experience I have had in a hotel anywhere. I have given 1 star ratings because there is no option to give a zero
              Reviewed September 13, 2018
              2.8
              Karen from United Kingdom
              Couple
              Standard Double or Twin Room
              Stayed 1 night in September 2018
              Acceptable”
              Stopped over for an early flight from Luton the next morning. The only good thing I can say is this was great for convenience for the airport. I do not like giving poor reviews but this hotel is really awful. The staff look miserable and are not very friendly. The bed was the most uncomfortable one I had ever tried to sleep in and the whole place looked tired and dirty. The shower curtain was mouldy, the toilet and wash basin needed replacing it was just awful. Would never stay there again.
              Reviewed September 12, 2018
              2.0
              ayesha from United Kingdom
              Couple
              Standard Double or Twin Room
              Stayed 1 night in August 2018
              Acceptable”
              Horrible! dirty, no nets, we couldn't even open our curtains because we was worried people could see us from outside! The rooms stank and so did the lifts! Needs a REFURB ASAP
              Reviewed August 24, 2018
              10.0
              Exceptional
              Imrich from United Kingdom
              Group
              Standard Double or Twin Room
              Stayed 1 night in August 2018
              recomend”
              I was much happy
              Reviewed August 12, 2018
              5.2
              Jane from United Kingdom
              Business traveler
              Standard Single Room
              Stayed 1 night in July 2018
              Dirty, staff unhelpful ”
              Nothing works(shower, tv) can’t even get a drink in the bar.
              Reviewed July 31, 2018
              5.2
              chris from United Kingdom
              Solo traveler
              Standard Double or Twin Room
              Stayed 1 night in July 2018
              Above average”
              if id have known in advance of a big packistani wedding taking place with fireworks cars and loud music til 2am i would not have booked.on asking the security about this he said this is normal so ask before booing
              Reviewed July 29, 2018
              6.8
              Good
              JAMES from United Kingdom
              Couple
              Standard Double or Twin Room
              Stayed 4 nights in July 2018
              Furniture in the room is old and battered ”
              Super breakfast and is only £5 taxi to Luton town centre or on the 31 bus route.
              Reviewed July 23, 2018
              10.0
              Exceptional
              James from Croatia
              Solo traveler
              Standard Single Room
              Stayed 1 night in July 2018
              Fantastic Value and Location”
              From my first entrance to my handing the keyback it was a wonderful experience. Yes to all who have mentioned that it's a little dated and yes it's slightly ready for a facelift...but seriously...for the price , location and ample parking...it's a gift. The staff courtesy and professionalism is second to none and the smiling faces for an early departure is very welcome. Check in and out took 30 seconds max...and distance to Luton airport is 15 Minutes. To the people who have complained...then in my humble opinion...pay an extra £100. And go to one of the big names.... To those of us who just want convenience and a clean bed then it's a no brainer. Thank you for your above and beyond service. James
              Reviewed July 10, 2018
              8.0
              Excellent
              Muhammad from Malaysia
              Couple
              Standard Double or Twin Room
              Stayed 1 night in June 2018
              Nice room and good breakfast”
              Love the location near to metro station and carefour supermarket. They provide a good breakfast buffet. However a bit dissapointed with the tourist tax. LOL
              Reviewed July 05, 2018
              4.4
              Milo from United States
              Couple
              Standard Double or Twin Room
              Stayed 2 nights in June 2018
              The hotel is convenient to train and buses. ”
              However, the room smells,the air conditioner didn’t work, drapes were falling apart.
              Reviewed June 29, 2018
              12345
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