8.9
Excellent
/10
(14 reviews)See what guests said
Breakfast1
See map
10.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Mercado de San Miguel120 m
Plaza Mayor230 m
Royal Palace of Madrid300 m
Gran Vía630 m
Museo Nac. Centro de Arte Reina Sofia1.16 km
Thyssen-Bornemisza Museum1.29 km
Prado Museum1.41 km
Buen Retiro Park2.17 km
Museo Sorolla2.55 km
Santiago Bernabéu Stadium4.45 km
Nearby landmarks
Calderon de la Barca70 m
El Flamenco Vive70 m
Simply Rickshaw80 m
Mujeres & Compania. LaLibreria80 m
Oleoteca Gourmet La Chinata80 m
Plaza de Santo Domingo100 m
Calle Mayor100 m
Real Iglesia Parroquial de Santiago y San Juan Bautista110 m
Casa de la Villa110 m
Gaia Cocktail Lounge110 m
The Citadel by Pillow Madrid
Double or Twin Room The Citadel by Pillow Madrid
Bathroom The Citadel by Pillow Madrid
Bathroom The Citadel by Pillow Madrid
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1-star Guesthouse/bed and breakfast
Free Wi-Fi

The Citadel by Pillow Madrid

Calle Espejo, City Center, Madrid, Spain, 28013 - See map
Property highlightsRead all 14 reviews
Exceptional comfort
10.0 room quality and comfort
Exceptional service
9.6 rating for service
Excellent cleanliness
8.6 rating for cleanliness
Very good facilities on premise
7.5 facilities on premise

A good place for holiday.

LILY M. | January 24, 2019

Will stay here again:)

LILY M. | January 24, 2019

  • 210 meters to public transportation

  • Airport transfer

  • Located in heart of Madrid

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Madrid every 29 minutes on Agoda.com
Value for money8.9
Distance to city center0.1 km
Location rating10.0
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport12.9 km

Rooms available at The Citadel by Pillow Madrid

10.0
Exceptional
Room comfort & quality
Double Superior
Double Superior
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
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Triple Room
Triple Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed and 1 double b...
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Double or Twin Room
Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds and 1 double ...
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Double
Double
...
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    Interior Double Room
    Interior Double Room
    ...
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      Superior Double Room
      Superior Double Room
      ...
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        Triple Room
        Triple Room
        ...
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          Property ranking|Compared to 4,598 Madrid properties
          See all rankings
          Value for money score
          8.9/10
          Location score
          10.0/10
          Service score
          9.6/10
          Room comfort score
          10.0/10
          Better than
          99
          %
          of Madrid properties
          Better than
          99
          %
          of Madrid properties
          Better than
          99
          %
          of Madrid properties
          Better than
          99
          %
          of Madrid properties
          Up to 30% off with Agoda Insider Deals!

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          Overall rating:
          8.9
          Excellent
          14 reviews
          Cleanliness
          8.6
          Facilities
          7.5
          Location
          10.0
          Read all reviews >
          More about The Citadel by Pillow Madrid

          More about The Citadel by Pillow Madrid

          Well-positioned in City Center, The Citadel by Pillow Madrid is the ideal point of departure for your excursions in Madrid. With its location just 0.1 km from the city center and 20 km from the airport, this 1-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

          Take advantage of a wealth of unrivaled services and amenities at this Madrid hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, luggage storage, Wi-Fi in public areas, airport transfer.

          Guests can choose from 10 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the The Citadel by Pillow Madrid.

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          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Nearby restaurants

          Spanish cuisine
          Spanish cuisine
          Maximiliam
          30 m Spanish
          Rock and Roll Madrid
          50 m Spanish
          Chocolate Y Churros
          60 m Spanish
          American cuisine
          American cuisine
          Beer station
          400 m American
          Burguer King
          410 m American
          Gramabar
          440 m American, Bar, International
          Mediterranean cuisine
          Mediterranean cuisine
          Refra
          10 m Mediterranean, Spanish
          El Establo Taberna Madrilena
          70 m Mediterranean, Spanish
          Terra a Nosa
          130 m Mediterranean

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of The Citadel by Pillow Madrid from real guests

          Provided by verified guests of Agoda
          8.9
          /
          10
          Excellent
          Cleanliness8.6
          Facilities7.5
          Location10.0
          Room comfort and quality10.0
          Service9.6
          Value for money8.9
          High score for Madrid
          Rating
          9+ Exceptional (6)
          8-9 Excellent (2)
          7-8 Very Good (0)
          6-7 Good (0)
          <6 Below Expectation (1)
          Time of the year
          Mar - May (2)
          Jun - Aug (4)
          Sep - Nov (2)
          Dec - Feb (1)
          Don't miss out!Users are booking a place in Madrid every 29 minutes on Agoda.com
          All guests (14)
          All room types
          All languages

          Show reviews that mention 

          Showing 9 verified guest comments
          10.0
          Exceptional
          Carol
          Solo traveler
          Double
          Stayed 2 nights in May 2019

          Delightful hotel”

          My daughter and I thought the staff was super helpful,the beds super comfortable the location great and the breakfast tickets to the restaurant across the street an added bonus. We enjoyed relaxing on the roof top terrace. It was our favorite hotel of our seven city trip

          Reviewed June 06, 2019
          10.0
          Exceptional
          LILY from Philippines
          Solo traveler
          Double
          Stayed 1 night in March 2018

          Happy with my stay”

          A good place for holiday. And price was reasonable. Will stay here again:)

          Reviewed January 24, 2019
          8.4
          Excellent
          Gracilda from Switzerland
          Couple
          Double
          Stayed 3 nights in August 2018

          Very good location and clean rooms .the staff is very helpful”

          Near from San Miguel market near from everything...

          Reviewed September 02, 2018
          9.3
          Exceptional
          Daniel from Portugal
          Group
          Triple Room
          Stayed 1 night in January 2016

          Superb! ”

          Location, cleanliness and great staff

          My flight was delayed so I was only arriving to the hotel around midnight. Called in the afternoon to say that I was going to be out of normal hours for check in, which they replied that there wouldn't be any problem. Someone would be waiting for me on arrival. All the staff was very very friendly, the location is great next to a lot of attractions and 3 minutes walk from Opera station. Room was big enough, very clean with nice LCD TV, very clean, bathroom quite nice with a complimentary amenity kit. They also had a bottle of 1,5 liters of water and several teas, coffee and even hot chocolate. Checked out around 11:00 AM, but was able to leave my bags in a storage room as my flight out of Madrid was only after dinner. Definitely would use it again!

          Reviewed January 27, 2016
          10.0
          Exceptional
          Antonio from Spain
          Couple
          Triple Room
          Stayed 1 night in July 2017

          Hotelazo en el corazón de Madrid ”

          Que bajes de un hotel sorprendente y te encuentres con la Plaza Mayor se debe de pagar, pues no, el precio /calidad es increíble. 100% aconsejable. La chica de recepción majísima y la habitación grande, limpia y muy cómoda

          Reviewed July 20, 2017
          9.6
          Exceptional
          Vasil from Spain
          Family with teens
          Triple Room
          Stayed 1 night in August 2016

          Estupendo”

          Todo bien, volvería al mismo sitio. Para que sea perfecto, me hubiera gustado que la habitación tenga una pequeña nevera. Lo recomiendo.

          Reviewed August 28, 2016
          9.2
          Exceptional
          alexandra from France
          Couple
          Double Superior
          Stayed 3 nights in August 2016

          Très satisfait”

          L'hôtel bien que ne proposant que peu de services reste d'un satisfaction totale sur ts les plans! Situation idéale en centre ville, tout se fait à pied ou en métro. Chambre spacieuse et propre, pas de bruits incommodants. Personnel très agréable.

          Reviewed August 30, 2016
          8.4
          Excellent
          Michael from Switzerland
          Group
          Triple Room
          Stayed 2 nights in September 2016

          gutes Innenstadthotel”

          Super Lage, nettes Personal und ruhig

          Reviewed September 19, 2016
          4.4
          TADOKORO from Japan
          Solo traveler
          Double Superior
          Stayed 2 nights in October 2017

          高過ぎ。異常”

          オスタル。ルームシェアでこの価格は異常。普通であれば1/3以下だと思う。2年前の3倍以上になった。ここをagodaが扱うのは利用者に誤解を産む。

          Reviewed October 10, 2017
          This is a popular property. Don't miss out!

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          The Citadel by Pillow Madrid
          |Excellent 8.9
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          • Exceptional location
          • Mercado de San Miguel
          • Ópera Metro Station is within 0.21 km