The City Garden Villa

The City Garden Villa

#665, Group 7, Salakanseng, Siem Reap Central Area, Siem Reap, Cambodia
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     The City Garden Villa

    The City Garden Villa Reviews

    7.2
    Very good
    /10
    (123 reviews)See what guests said
    8.2
    Excellent value for money

    Things you’ll love about The City Garden Villa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Room service [24-hour]

    • Bar

    This property is in high demand!

    Last booked a few minutes ago

    Good
    Location
    6.9
    See map
    Nearby
    Popular
  • Ly Srey Vina International Hospital40 m
  • Ly Srey Vina 2 Health Clinic50 m
  • Clinic Sokpheap70 m
  • Wat Kesararam220 m
  • Reak Smey Siem Reap Hostpital230 m
  • Cambodia Asia Bank420 m
  • Luky Mall420 m
  • Lucky Mall440 m
  • SEN KTV460 m
  • Khmer Pub Street480 m
  • Value for money8.2
    Distance to city center1.3 Km
    Location rating6.9
    Nearest airportSiem Reap International Airport (REP)
    Distance to airport6.3 km

    Rooms available at The City Garden Villa

    7.5
    Very good
    Room comfort & quality
    Double or Twin Fan
    Double or Twin Fan
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    1 Person in 4-Bed Dormitory - Mixed
    1 Person in 4-Bed Dormitory - Mixed
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 4 single beds
    Enter dates to see prices
    Double or Twin
    Double or Twin
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 single beds and 1 double ...
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    Bunk Bed in Female Dormitory Room
    Bunk Bed in Female Dormitory Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 bunk bed
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    Family Room
    Family Room
    ...
    • Room size: 70 m²/753 ft²
    • Garden view
    • 4 single beds
    Enter dates to see prices
    Triple Air Conditioning
    Triple Air Conditioning
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    • 3 single beds
    Enter dates to see prices
    Single Room with Air-Conditioning
    Single Room with Air-Conditioning
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Single Room with Fan
    Single Room with Fan
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 double bed
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    Premium Twin Room
    Premium Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
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    More about The City Garden Villa

    More about The City Garden Villa

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The City Garden Villa from real guests

    Agoda Reviews (123)Booking.com Reviews (141)
    7.2
    /
    10
    Cleanliness7.0
    Facilities6.0
    Location6.9
    Room comfort and quality7.5
    Service7.3
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (123)
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    Showing 121 verified guest comments
    12345
    8.0
    Excellent
    Marie from France
    Solo traveler
    Stayed 3 nights in May 2013

    Nice and very cheap place”

    Cheap and good location

    Before arriving, I called them and they came to pick me up at the bus station for free. I stayed there three nights for 3 dollars only a night! I had my own room (with fan) and my own bathroom. By walking, the City Garden Villa is about 20 min away from the night market and Pub Street (the most entertained street). We also used the hotel's service for the tuktuk. We paid $17 for the whole day at Angkor Wat from Sunsire to Sunset! I saw that they serve breakfast for $2 (didn't try it). For that price and location, I will probably go back there if I come back to Siem Reap.

    Reviewed June 11, 2013
    9.3
    Exceptional
    Carolyn from Australia
    Solo traveler
    Stayed 2 nights in December 2012

    An oasis in the city”

    clean and peaceful with the option of pool use in resort opposite for $2 per day

    The facilities were clean and comfortable.It was rather a long walk to get to markets, but it was central to everything and back off the road far enough to have tranquil surroundings. The people running the place were very caring and considerate. Would stay there again.

    Reviewed January 02, 2013
    8.0
    Excellent
    Noana from Philippines
    Family with teens
    Family Room
    Stayed 2 nights in October 2011

    Very lovely hotel!!”

    employees were really helpful and the whole feel of the hotel was very homey!

    i loved my stay here in the city hotel. they picked us up from the station and when we arrived the hotel the people were very accommodating. though there were flaws in this hotel you would forget about it because of there exceptional service. you can get everything from this hotel from guides to transportation services, etc.

    Reviewed November 16, 2011
    8.7
    Excellent
    Chee from Malaysia
    Group
    Family Room
    Stayed 3 nights in August 2011

    great location with big rooms”

    easy to access from the town

    staffs are excellently helpful & cheerful. they tirelessly work through to give us the best services. though they do not speaks english well but it's worth the money as it's extremely cheap and i suggest those travelling in family to come here as it's also near the town. save on your stay and spend on your food. cheers.

    Reviewed November 13, 2011
    9.3
    Exceptional
    YU from China
    Couple
    Double or Twin
    Stayed 3 nights in October 2011

    Guesthouse that reminds me of bangaloo of Maldives”

    good location and helpful staff

    Nice guesthouse with wooden stair, wooden wall and bamboo-made closet, reminds me of bangaloo of Maldives. Staff speak fluent English. The hotel has his own tuk-tuks and tourguides that always offer service to their guests, who are more reliable. 3 byclecles for free use, very convenient for lingering around the small city. Well, it is really good at such an accessable price.

    Reviewed October 12, 2011
    8.3
    Excellent
    Loris from Italy
    Couple
    Double or Twin Fan
    Stayed 3 nights in September 2011

    good location but very unorganized staff ”

    pool table and bicycle for free

    I stayed there for 4 days and everything was just ok. The staff was helpfull but not too much only thing the manager was the only person who could speak a bit of english !! Anyway unfortunately the city was under 50cm of water cause floods everywhere so don't go on the monsoon which begin on september and end on january otherwise you cannot wear any kind of shoes except flip flop !! Apart for this all the trip was amazing and this guesthouse is situated in a great point of the city not expensive at all think about it ....

    Reviewed October 07, 2011
    8.3
    Excellent
    Chee from Malaysia
    Group
    Double or Twin
    Stayed 3 nights in August 2011

    Excellent services”

    staffs

    this family room have 2 toilets which is convenient for the four of us. room is comfy as air con is new, water heater is also new. checking in is flexible as long as the room is available as i was able to checking in at 9.30am. the staff and the supervisor are all offering a helping hand each time. there even a wifi provided in the hotel. the room rates is also cheap and service are excellent. if the room have a television that would be great.

    Reviewed September 06, 2011
    9.0
    Exceptional
    JI-HYUN from South Korea
    Solo traveler
    Double or Twin Fan
    Stayed 2 nights in August 2011

    it was very cheap and clean guest house”

    it is very cheap and people are so nice and kind

    was very cheap and clean guest house so amazing! i love the room. people are so nice and kind and location was good also. i love the moode of the house beacuse it looks like traditional cambodia house.

    Reviewed August 20, 2011
    8.7
    Excellent
    Glenys from Canada
    Solo traveler
    Stayed 4 nights in March 2011

    Little oasis in Siem Reap”

    Clean and comfortable

    the city guesthouse was a comfortable and convenient place to call home for almost a week. getting to pub street was a $2.00 tuk tuk ride, or a 15 minute walk; i'm a walker and enjoyed the opportunity to stop at shops along the way (which get increasingly more expensive the closer you get to pub street). the guesthouse also has 2 free bicycles you can use. the royal residence and gardens are just down the street, and the river is not far, and makes for a beautiful ride or walk. room was clean, and ideal for the budget traveler. i had the most comfortable bed so far in all of asia.

    Reviewed March 08, 2011
    8.3
    Excellent
    Samuel from United Kingdom
    Solo traveler
    Double or Twin
    Stayed 2 nights in February 2011

    Friendly staff”

    Good location, friendly staff

    Wirh only a 10 minute walk to town the city hotel is very good value for money. Breakfast was included and there was free wifi and Internet access. There are other services such as laundry available aswel the staff were ll very friendly. And the room was clean. Although there were a few to many Mosquitos.

    Reviewed March 04, 2011
    9.0
    Exceptional
    Sheila from United Kingdom
    Couple
    Double or Twin Fan
    Stayed 3 nights in February 2011

    Lovely hotel in good location with lovely staff”

    Fantastic value and staff who did everything to help

    beautiful clean rooms, with really helpful staff. free internet was really useful. this was in a great location to cycle to angkor wat and the temples as well as to go into town. the hotel has 2 bicycles free for guests to use, although best to hire if you are going any distance as these are on the old side! it was fantastic value and the staff were there 24/7. definitely would recommend!

    Reviewed February 28, 2011
    9.7
    Exceptional
    Rebecca from United Kingdom
    Solo traveler
    Stayed 1 night in February 2011

    Lovely family run guesthouse close”

    Flexble, friendly, helpful

    close enough to the city centre to walk to but just far enough away to be calming, and near enough angkor watt to cycle comfortably (well maybe not on their free bikes!! but they are free after all!). willing to help in any way, airport pick up, info on local attractions, bus bookings and take away breakfast early morning. myself and travelling companion (in her late 50s) both enjoyed and would stay again.

    Reviewed February 15, 2011
    9.3
    Exceptional
    Sarah from United States
    Solo traveler
    Stayed 2 nights in January 2011

    Excellent service, comfortable rooms”

    Comfy mattress, spacious room, excellent service, free bikes, good location

    Very pleased with our stay here! The staff went out of their way to have our breakfast ready at 5am for an early departure. They are so friendly and helpful! The rooms are spacious and comfortable. The mattress is sort of memory foam-- very nice! Big bathroom, with a decent shower. The location is really good-- a 15 minute walk to the old and night markets, and if you take one of the bicycles, it's only about a 20 minute ride to Angkor Wat and the temples. Free wi-fi if you have a laptop, but otherwise there is one computer that is on the old side. Overall, I recommend this hotel!

    Reviewed February 03, 2011
    10.0
    Exceptional
    Sofi from Romania
    Solo traveler
    Double or Twin Fan
    Stayed 2 nights in November 2011

    Great hotel, great location, even better staff”

    staff helped me out with everything

    it was nice ,the gh had everything at my disposal, including tuk tuks (use theirs if you go to angkor wat by tuk tuk since it's the same price).

    Reviewed November 22, 2011
    4.0
    Miriama from New Zealand
    Couple
    Double or Twin Fan
    Stayed 3 nights in December 2013

    Unpleasant stay.”

    Sitting in the garden bar was OK...Only because it smelled better than our room.

    Room was filthy. Smelled of mould and urine in the bathroom. The laundered towels didn't smell laundered at all. The sheets smelled dodgy so we used our own, which on the second day, the cleaning staff took them while we were gone and we had to ask for them back, which was a huge hassle because they made out like they had no idea what we were talking about. The staff were quite apathetic and very unhelpful. On their website they have free bicycle hire advertised, but when we asked if we could use them, we were told that there were none. We pointed to the row of bicycles next to us that obviously belonged to the hotel and asked about those, to which the girl replied, "no those belong to guests". I later saw an American couple ask about those same bikes and without hesitation, the same girl handed them over with a smile. We had to hire bicycles that were falling apart and had no brakes from the guesthouse next door for $2 a day!!! Now, this poor treatment could be for a number of reasons... Perhaps we were not quite white enough...(we're New Zealand Maoris) Or maybe it was because we are a lesbian couple, (we were surprised to receive a judgmental look when we asked for a double bed instead of a twin when we checked in). We stayed for 3 days, only because nothing else was available. But once we did find something, we couldn't get out fast enough! Anyway, without wasting too much time writing about this unpleasant experience, it is just a review after all and nothing much will come of it, but if we can prevent anyone else from experiencing what we did at this place, I'd be happy.

    Reviewed December 30, 2013
    7.3
    Very good
    Siti from Malaysia
    Couple
    Double or Twin Fan
    Stayed 1 night in June 2013

    Comfortable”

    Garden, Staff and The wood house

    It was okay. I was locked in the bathroom the first time I use it but they quickly handle it for me. Staff are friendly and helpful when I ask about tour. Nice garden and hangout area but quiet far from center and other places but near to angkor and war museum

    Reviewed July 09, 2013
    2.0
    Nellie from Australia
    Solo traveler
    Stayed 2 nights in November 2012

    Incapable management ruin the experience”

    cable tv?

    I have no idea how this guest house had reviews on travel forums as 'the best value in Siem Reap', I've been living, and travelling about Cambodia for the last 6 months and this was one of the worse of the bunch. I've stayed in much better accommodation for cheaper too. Firstly, they don't have a pool, and if you want to use the pool across the street you have to pay. Secondly the wifi barely works ever - and even though I told them upon arrival this was a business trip and I needed wifi they couldn't be bothered to get it fixed - please don't dismiss this as a 'you're in Cambodia' issue, because I've stayed at many guest-houses with perfectly good Internet. Thirdly - rooms are only cleaned when asked - which I don't have a problem with, but the fact other guest-houses which cost less supply 2 bottles of water a day, always ensure fresh towels are delivered and provide toiletries in the bathroom - well this place cannot be bothered with any of that. Fourthly - when I first arrived, even though I booked a room with hot water, I was placed the first night in a triple room with a tiny floor fan probably 20cm in diamater) that had no hot water and literally stank like someone had died in there. Thankfully the room they moved me to the next night had no smell and had hot water - but it didn't matter because I'd already paid, and yet I'd been placed in a terrible room. There is not always someone there who speaks English. I know this because I was stuck trying to communicate with a Khmer woman who spoke NO English what so ever, and my Khmer is not good enough to communicate fluently. She told me in Khmer someone who could speak English would be back in two hours. (this was at 2pm in the afternoon). There are PLENTY of good, clean, functional places to stay in Cambodia, Siem Reap, with staff who will knowledge and address any problems you as the paying customer has! This, is not one of them.

    Reviewed November 26, 2012
    5.7
    Ranty from Indonesia
    Solo traveler
    Stayed 6 nights in April 2012

    Good location, but average for all”

    Good location

    They have a good location, you can get anywhere close. I stayed in a single room with fan, in the first floor. The room has no ventilation, but small windows and it really doesn't help much. The fan was very big on top of your head, so either you're sweating like crazy, or you swallowing too much wind (even if you set to the very low swing). They're not cleaning the room daily. I stayed for a week and no one is cleaning the room at all, not once. Hot water is on, working well, and the water is good enough. I can hear people's steps from upstairs. The dog in the neighbourhood keeps barking in the mid of night, or even early morning like 4 am. Breakfast is nice, bread, omelette with coffee/tea.

    Reviewed May 18, 2012
    7.7
    Very good
    Suat from Malaysia
    Group
    Family Room
    Stayed 6 nights in April 2012

    grreat service, friendly staff”

    very helpful and friendly staff

    this guest house is convinently located outside of the main city, however it is walkable distance to the old market. it has all the basic neccesities (pay additional for Air conditioning). Very basic guest house. the service ans staff are very friendly and helpful

    Reviewed May 08, 2012
    4.7
    Timothy from Australia
    Couple
    Double or Twin Fan
    Stayed 10 nights in January 2012

    Nice people - filthy place”

    Run by typically friendly Khmer

    the city looks nice from the outside and as places to stay go really wasn't that bad. the bathroom however are filthy. it looks like they have never been cleaned. by that i mean disinfected and scrubbed with regularity. the walls were dirty but no more so than most guest houses. the bed was comfortable and the room cool when using the fan. the water was hot, in cambodia, this is a luxury. the shower ever had good pressure. it made the bathrooms dirtiness tolerable. cambodia is very dusty and after a day at angkor wat you will want a hot shower. the jasmine family hotel just across from the city is much cleaner (but only because it's new). if you must stay in a clean place, don't stay at the city, but if you love your hot showers, it's worth putting up with the dirtiness.

    Reviewed February 15, 2012
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