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Exterior view, The City Hotel in Ambon
Twin - 2 double beds - Bed, The City Hotel in Ambon
a large building with a clock on the side of it, The City Hotel in Ambon
a sign that is on a wall, The City Hotel in Ambon
a hotel room with a bed and a desk, The City Hotel in Ambon
a dining room with tables and chairs and a large window, The City Hotel in Ambon
a bathroom with a shower stall and a tub, The City Hotel in Ambon

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8.6

Excellent

365 reviews

365 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Citra Supermarket 200 m
Bank Mandiri 370 m
Masjid An-Nur Batu Merah 460 m
Pattimura Statue 580 m
Nieuw Victoria Fort 600 m
Maranatha Cathedral 610 m
Martha Christina Tiahahu Statue 620 m
Christina Martha Tiahahu 650 m
Gong Perdamaian Dunia 760 m
fruit shop 780 m

The City Hotel

Jl.Tulukabessy No.39, Ambon City Center, Ambon, Indonesia, 97123 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ambon City Center part of Ambon, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pattimura Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and hot spring bath on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot spring bath

Breakfast [free]

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Bicycles

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Ambon every 46 minutes on Agoda.com
Value for money8.8
Distance to city center0.5km
Location rating8.3

Rooms available at The City Hotel

Deluxe Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 single beds or 1 king bed
Enter dates to see prices
Twin - 2 double beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 double beds or 1 super ki...
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Double Standard
...
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    Smart Double
    ...
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      Guest Room
      ...
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        Smart Twin
        ...
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          Room Assigned on Arrival
          ...
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            Twin Standard
            ...
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              Smartx Twin - OTW Special
              ...
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                Frequently asked questions

                What time is check-in and check-out at The City Hotel?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to The City Hotel?

                The City Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The City Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Ambon with private transportation, the hotel can arrange both taxis or car rental.

                Is breakfast offered at The City Hotel?

                Start your mornings right, with the continental and buffet breakfast options offered at The City Hotel.

                What are my dining options at The City Hotel?

                The City Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

                What is the smoking policy at The City Hotel?

                The City Hotel does permit smoking in some areas and is not 100% smoke-free.

                What restaurants are nearby The City Hotel?

                Restaurants including Par-C Cafe, Swiss Cafe and Sate Pak Kumis are popular in The City Hotel’s neighborhood which is known as Ambon City Center.

                What are popular attractions near The City Hotel?

                Guests at The City Hotel can easily visit Masjid An-Nur Batu Merah, Pattimura Statue and Nieuw Victoria Fort located in the Ambon City Center area.

                What popular beaches are close to The City Hotel?

                Guests at The City Hotel can easily visit Zipur Beach, Rumah Tiga Beach and Namalatu Beach in the Ambon City Center area.

                See map

                Explore the neighborhood

                What people love about The City Hotel

                • 9.2

                  Exceptional
                  Staff 

                  "Clean, friendly and helpful staff, great menu on the top floor cafe."

                  Alvin

                  |

                  January 8, 2023

                • 8.8

                  Excellent
                  Cleanliness

                  "Clean room, nice breakfast and friendly crew."

                  Audrie

                  |

                  May 19, 2022

                • 8

                  Very good
                  Cleanliness

                  "Clean, friendly staff, nice breakfast, free Wifi and within walking distance of the fish market."

                  Tuan

                  |

                  November 13, 2019

                Property ranking|Compared to 50 Ambon properties
                See all rankings
                Service score
                8.9/10
                Cleanliness score
                8.9/10
                Value for money score
                8.8/10
                Overall score
                8.6/10
                Better than
                88
                %
                of Ambon properties
                Better than
                88
                %
                of Ambon properties
                Better than
                84
                %
                of Ambon properties
                Better than
                80
                %
                of Ambon properties
                Overall rating:

                8.6

                Excellent
                365 reviews
                Cleanliness
                8.9
                Facilities
                8.0
                Location
                8.3
                Read all reviews >
                What travelers say they love:
                The staff were extremely kind and helpful.
                Florence from United States
                Solo traveler
                More about The City Hotel

                More about The City Hotel

                The City Hotel

                Enjoy all that Ambon has to offer with a stay at The City Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
                At The City Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ambon is made even more convenient with the taxi and car hire services available at the hotel.
                For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
                Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The City Hotel. For guests who would like to smoke, the designated smoking areas are available.
                All rooms at The City Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water is provided in some guestrooms.
                Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


                Dining and things to do

                Every day at The City Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The City Hotel including halal options.
                A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
                Enjoy the countless activities offered at The City Hotel. Beat the hot weather with cooling water activities like fishing, snorkeling and diving. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


                Reasons to stay here

                Find incredible value for money here, which is ranked better than 82% of the city's accommodation.
                Guests who stayed here found it to be neat and tidy, scoring it above 88% of other accommodations in the city.
                Past guests love the staff and service here, rating it above 88% of the other accommodations in the city.

                Show less

                Amenities and facilities

                Very good
                Facilities

                8

                Most talked about facilities

                Breakfast

                6 mentions

                Housekeeping

                6 mentions

                View

                3 mentions

                Food & Dining

                1 mention

                Languages spoken
                • English
                • Dutch
                • Indonesian
                Outdoor
                • Bicycles
                Internet access
                • Free Wi-Fi in all rooms!
                • Internet services
                • Wi-Fi in public areas
                Things to do, ways to relax
                • Diving
                • Fishing
                • Hiking
                • On-site entertainment
                • Snorkeling
                • Ticket services
                • Tours
                Cleanliness and safety
                • Anti-viral cleaning products
                • Body thermometer
                • Breakfast takeaway service
                • Cashless payment service
                • Doctor/nurse on call
                • First aid kit
                • Free face masks
                • Guest rooms seal after sanitization
                • Hand sanitizer
                • Hotel room service app
                • Hot water linen and laundry washing
                • Individually-wrapped food options
                • Physical distancing of at least 1 meter
                • Protective screens in common areas
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Staff trained in safety protocol
                • Temperature check for guests and staff
                Dining, drinking, and snacking
                • Alternative meal arrangement
                • Bar
                • Breakfast [free]
                • Coffee shop
                • Restaurant [halal]
                • Restaurants
                • Room service [24-hour]
                Swimming & soaking
                • Hot spring bath
                Services and conveniences
                • Air conditioning in public area
                • Contactless check-in/out
                • Daily housekeeping
                • Elevator
                • Food delivery
                • Gift/souvenir shop
                • Ironing service
                • Laundry service
                • Luggage storage
                • Meeting/banquet facilities
                • Safety deposit boxes
                • Shops
                • Smoking area
                • Terrace
                • Xerox/fax in business center
                Access
                • CCTV in common areas
                • CCTV outside property
                • Check-in/out [express]
                • Check-in [24-hour]
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms
                Getting around
                • Airport transfer
                • Car park [free of charge]
                • Car park [nearby]
                • Car park [on-site]
                • Rental car
                • Shuttle service
                • Taxi service
                Available in all rooms
                • Air conditioning
                • Blackout curtains
                • Closet
                • Desk
                • Free bottled water
                • Free welcome drink
                • Hair dryer
                • High floor
                • In-room safe box
                • Ironing facilities
                • Linens
                • Low floor available
                • Mirror
                • Non-smoking
                • Satellite/cable channels
                • Shower
                • Slippers
                • Smoke detector
                • Telephone
                • Toiletries
                • Top floor available
                • Towels
                • Umbrella
                • Wake-up service
                • Wi-Fi [free]

                Food and dining

                Breakfast options
                • American
                • Asian
                • Halal
                • Vegetarian
                Restaurants on site
                Bay View Restaurant & Lounge
                • Cuisine: Asian, Indonesian, International
                • Menu: Buffet, A-la-carte

                Location

                Jl.Tulukabessy No.39, Ambon City Center, Ambon, Indonesia, 97123
                Excellent
                Location

                8.3

                Property policies

                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Infant 0-2 year(s)
                Stay for free if using existing bedding.
                Baby cot/crib may be requested directly from the property.
                Children 3-12 year(s)
                Must use an extra bed
                If you need an extra bed, it will incur an additional charge.
                Guests 13 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking more than 5 rooms, different policies and additional supplements may apply.

                Some helpful facts

                Check-in/Check-out
                • Check-in from14:00
                • Check-out from12:00
                • Check-out until12:00
                Getting around
                • Airport transfer fee150000 IDR
                • Distance from city center0.5km
                • Travel time to airport (minutes)20
                The property
                • Number of bars/lounges1
                • Number of floors7
                • Number of restaurants1
                • Number of rooms 60
                • Room voltage220
                • Year property opened2017

                Reviews of The City Hotel from real guests

                Provided by verified guests of Agoda
                8.5
                /
                10
                Cleanliness8.9
                Facilities8.0
                Location8.3
                Service8.9
                Value for money8.8
                High score for Ambon
                Rating
                9+ Exceptional (44)
                8-9 Excellent (18)
                7-8 Very Good (20)
                6-7 Good (6)
                <6 Below Expectation (1)
                Time of the year
                Mar - May (19)
                Jun - Aug (15)
                Sep - Nov (31)
                Dec - Feb (24)

                Show reviews that mention 

                Showing 89 verified guest comments
                12345
                10.0
                Exceptional
                Jonathan from Indonesia
                Group
                Twin - 2 double beds
                Stayed 1 night in April 2019

                Excellent stay in the heart of Ambon”

                The city hotel was a fantastic stay in the heart of Ambon. After spending a few extra days in the Banda's due to cancelled ferries and a 14 hour ride back on the Pelni we checked into the city hotel for a night before catching a flight to Jakarta. The rooms were clean, the food at their rooftop restaurant was great and the service was excellent as well. They were able to arrange our transport to the airport in the morning with a quality driver and car. I would highly recommend them to anyone looking to spend a couple of nights in Ambon it is a truly lovely hotel.

                Reviewed August 27, 2019

                See room deals

                10.0
                Exceptional
                Jonathan from Indonesia
                Family with young children
                Twin - 2 double beds
                Stayed 1 night in April 2019

                Great Hotel in Ambon”

                The city hotel was clean, well run and provided everything we needed. The rooms were comfortable and nice and the rooftop restaurant was great. I didn't expect to be able to find such a nice meal in Ambon. Everything we tried was delicious and the ambiance was really fun as well. It was a great place to stay on our way back from the Banda Islands. If you are staying in Ambon I highly recommend it!

                Reviewed April 10, 2019

                See room deals

                10.0
                Exceptional
                Florence from United States
                Solo traveler
                Twin - 2 double beds
                Stayed 4 nights in July 2019

                Great spot!”

                I truly enjoyed my stay at the City Hotel in Ambon. The room was very comfortable. I loved the restaurant, the breakfast buffets and the great views of the bay. The staff were extremely kind and helpful. I will definitely return and recommend this place to my friends.

                Reviewed August 06, 2019

                See room deals

                10.0
                Exceptional
                Meiken from Netherlands
                Solo traveler
                Twin - 2 double beds
                Stayed 1 night in January 2020

                Best option in town ”

                Really enjoy my stay ! Great service , nice room, ( ask for non smoking room) they speak English , breakfast is local or Western toast with fresh products and good taste ! Nice rooftop bar with fare prices ( same place as breakfast ) not in the main city center but actually perfect location outside the busyness and with a great view from the roof. I will come again.

                Reviewed February 02, 2020

                See room deals

                9.2
                Exceptional
                Natasha from Indonesia
                Solo traveler
                Twin - 2 double beds
                Stayed 4 nights in April 2019

                Nice, clean and modern Hotel in Ambon”

                It was my first time to visit Ambon and I've booked City Hotel with best price. The hotel located not far away from Maranatha Church, so if you want to go to Sunday Service just take becak to go to that church. Hotel architecture is simply modern style with cozy furniture. Although there was a little bit slow response from the staff; but finally we can get our hot water in our bath room. The breakfast was tasty, there was omelette and bread station, and also local food. We took breakfast at the roof top restaurant with beautiful scenery to the Ambon Bay. The room also very simple but it has good amenities. The bed is comfortable, not to hard but not to soft. I recommend this hotel to all of traveler who wants competitive price but with good and comfy ambiance.

                Reviewed May 10, 2019

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                9.2
                Exceptional
                Hannah from United States
                Couple
                Twin - 2 double beds
                Stayed 2 nights in April 2019

                Amazing!”

                After backpacking for several months on a pretty tight budget we were hesitant to spend the Rp. 500,000 on a room, but it was absolutely worth every penny! We had to stay in Ambon for a long weekend in order to extend our visas, so this provided us with a comfortable and welcoming place to seek refuge from the hot and bustling city. Breakfast is great, service and staff are friendly, rooms and beds are super comfy. Would recommend this place to anyone staying in Ambon.

                Reviewed April 08, 2019

                See room deals

                8.8
                Excellent
                Lian from Singapore
                Solo traveler
                Twin - 2 double beds
                Stayed 1 night in November 2018

                Bright and clean room”

                Very easy access to the city's bus terminus. Walking distance to night market and for river taxi across the bay towards the airport. Panaromic view of the city from rooftop cafe/bar. Very adequate breakfast is provided. Enjoyed my stay and will stay again if I revisit Ambon.

                Reviewed June 28, 2019

                See room deals

                10.0
                Exceptional
                vabiyolla from Indonesia
                Couple
                Twin - 2 double beds
                Stayed 1 night in March 2020

                Exceptional”

                OUTSTANDING service

                Reviewed March 06, 2020

                See room deals

                8.4
                Excellent
                Karin from United States
                Solo traveler
                Twin - 2 double beds
                Stayed 1 night in October 2019

                Comfortable Hotel”

                About 45 minutes from the airport and harbor. 10 minutes to the central mall. There is not much in the way of restaurants or amenities near the hotel. It has a rooftop restaurant and bar where they also serve the included breakfast buffet. The food is ok. Rooms are clean but a bit small. Fast WIFI and satellite TV including English channels. Staff are friendly. Very good value good money

                Reviewed October 26, 2019

                See room deals

                8.4
                Excellent
                Per from Sweden
                Solo traveler
                Twin - 2 double beds
                Stayed 1 night in October 2019

                Hotel with very helpful and friendly staff, clean rooms and great restaurant”

                Staff were very friendly and helpful in arranging and advising. Rooms were clean and the bathroom also very nice. The restaurant provided good food and drinks and also friendly staff with good english capacity.. Rooms a bit small.

                Reviewed October 06, 2019

                See room deals

                8.8
                Excellent
                Audrie from Indonesia
                Business traveler
                Deluxe Double or Twin Room
                Stayed 4 nights in May 2022

                clean and friendly”

                clean room, nice breakfast and friendly crew. Great deal

                Reviewed May 19, 2022

                See room deals

                8.8
                Excellent
                Mona from Indonesia
                Couple
                Deluxe Double or Twin Room
                Stayed 2 nights in November 2018

                Nice View”

                The rooftop bar and restaurant is a great space with best view.

                Reviewed February 13, 2019

                See room deals

                8.8
                Excellent
                Michael from Canada
                Couple
                Twin - 2 double beds
                Stayed 2 nights in November 2019

                Nice hotel in nice location with good breakfast”

                Nice location Nice hotel, mid range Complete breakfast

                Reviewed November 10, 2019

                See room deals

                8.0
                Excellent
                Jouni from Finland
                Solo traveler
                Twin - 2 double beds
                Stayed 8 nights in April 2019

                Lovely hotel”

                The room is clean, good shower (sometimes water shortag), clean towels and very good buffet breakfast. Sometimes there is live music in the restaurant, so if you want to sleep early you better ask your room from second floor. Most of the staff speak good English.

                Reviewed April 14, 2019

                See room deals

                8.4
                Excellent
                irene from Austria
                Couple
                Twin - 2 double beds
                Stayed 1 night in October 2019

                The best hotel in town”

                Very nice stuff. Nice rooftopbar and good breakfest

                Reviewed October 27, 2019

                See room deals

                8.0
                Excellent
                Tuan from Singapore
                Solo traveler
                Twin - 2 double beds
                Stayed 1 night in November 2019

                Good view of the Town”

                Clean, friendly staff, nice breakfast, free Wifi and within walking distance of the fish market. Will come back again. wtw

                Reviewed November 14, 2019

                See room deals

                10.0
                Exceptional
                Ronny from Indonesia
                Business traveler
                Twin - 2 double beds
                Stayed 2 nights in June 2018

                Highly recommended!”

                A new hotel in Ambon. I arrived at 6.30 AM and the friendly reception offered me an early check-in plus breakfast for AU$10 (a bargain and highly appreciated after a very early flight from Makassar ... I wish more hotels offer this service). The room was clean, functional and comfortable. The best part was I could open the windows for fresh air. The restaurant was in the top floor ... the view over looking the Ambon Harbour was breath-taking. It was truly incredible. The breakfast was delicious and the staff were friendly and helpful. I visited Ambon for the first time and it was memorable. Thank you, thank you, thank you!

                Reviewed July 02, 2018

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                8.0
                Excellent
                JOAO from Macau SAR, China
                Solo traveler
                Deluxe Double or Twin Room
                Stayed 3 nights in February 2018

                Performance need to be improved”

                My experience was really nice at The City Hotel in Ambon, Maluku. Very nice and modern design. Staff extremely nice and helpful but I had a bad experience at he restaurant/ bar. Food is really nice both for breakfast, lunch and dinner but it happened to me 3 times staff forget about my order. Last day before check I had breakfast at 8:00 am and bread had run out already. I think it is unacceptable to miss the most essential item for a westerner braekfast which is bread. To be honest I appreciate that the staff immediately went out side to buy extra bread upon my request but they should prior have planned and avoid that unpleasant experience. I highly recommend to stay at this hotel and for sure wanna stay over if I ever come back to Ambon but staff need to be more attentive for some details and costumers' needs.

                Reviewed February 21, 2018

                See room deals

                10.0
                Exceptional
                Gustavo from United States
                Solo traveler
                Deluxe Double or Twin Room
                Stayed 3 nights in January 2018

                Excellent hotel, location, staff and cost ”

                I was very confrontational at this hotel, al facilities are modern, excellent Wi-Fi. If your in the Ambon area I highliy recommend The City Hotel

                Reviewed January 30, 2018

                See room deals

                10.0
                Exceptional
                Yohanes from Indonesia
                Business traveler
                Twin - 2 double beds
                Stayed 1 night in July 2018

                execellent hotel”

                for the second times i'm going to ambon. i choose The City Hotel. great place, good location all the best for this hotel

                Reviewed July 14, 2018

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                12345
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