The Cityview Hotel
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8.1
Excellent
12.1% this month
/10
(10210 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location - 480 meters from city center
  • Yau Ma Tei MTR Station100 m
  • Yau Ma Tei110 m
  • Consulate of Fiji150 m
  • Kwong Wah Hospital220 m
  • Gala Place220 m
  • Ginza Plaza250 m
  • Chamonix Alpine Equipment250 m
  • Trendy Zone250 m
  • Argyle Centre Shopping Mall250 m
  • Ya Ma Tei Fruit Market270 m
  • Free Wi-Fi
    2017

    The Cityview Hotel

    23 Waterloo Road, Kowloon, Yau Ma Tei, Hong Kong, Hong Kong - See map
    "Comfortable rooms, welcoming and friendly staff, and excellent breakfast buffet!"
    Chas - November 21, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Fantastic breakfast
    84% positive mentions
    • 70 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 141 times | 9 travelers are looking at this property right now

    Property ranking|Compared to 1,901 Hong Kong properties
    See all rankings
    Location score
    9.1/10
    Review score - United States
    8.4/10
    Room comfort score
    7.8/10
    Room size
    27 sqm.
    Better than
    95
    %
    of Hong Kong properties
    Better than
    94
    %
    of Hong Kong properties
    Better than
    92
    %
    of Hong Kong properties
    Bigger than
    92
    %
    of Hong Kong properties
    Value for money7.9
    Distance to city center0 km
    Location rating9.1
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.2 km

    Rooms available at The Cityview Hotel

    7.8
    Very good
    Room comfort & quality
    Premier Suite
    Premier Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Premier Double Double
    Premier Double Double
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Deluxe Family Quad
    Deluxe Family Quad
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Family (1 Double Bed + 2 Single Beds)
    Family (1 Double Bed + 2 Single Beds)
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Economy
    Economy
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Penthouse
    Penthouse
    ...
    • Room size: 64 m²/689 ft²
    • Shower
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Family Quad
    Family Quad
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 4 single beds
    Enter dates to see prices
    Superior Standard Room
    Superior Standard Room
    ...
    • Room size: 17 m²/183 ft²
    Enter dates to see prices

    What people love about The Cityview Hotel

    • 10.0
      Exceptional
      Location

      "There are plenty of restaurants, shops and market to explores nearby."

      Ming

      |

      December 4, 2018

    • 7.6
      Very good
      Location

      "A supermarket, convenience shops, eateries and bakery shop nearby."

      Yu T.

      |

      December 29, 2018

    • 7.6
      Very good
      Location

      "Nice location as it is super near the Yau Ma Tei MTR station."

      Yu T.

      |

      December 29, 2018

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    More about The Cityview Hotel

    More about The Cityview Hotel

    8.0
    Very good

    "Will definitely returns for another stay here on my next hon..."

    Pang

    |

    January 13, 2019

    An overview

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    What they offer

    8.0
    Very good
    Spaciousness

    "The room a and the toilet are spacious ."

    Heng

    |

    January 1, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Restaurant
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    Hung Ling Chiu Chow Restaurant
    610 m Chinese
    Jasmine Garden
    680 m Chinese
    Hui Lau Shan
    690 m Chinese
    American cuisine
    American cuisine
    Hot Dog Link
    630 m American, Fast food, German
    Bostonian Seafood & Grill
    780 m American, European, Seafood
    McDonald's
    1.1 km American, Fast food
    Asian cuisine
    Asian cuisine
    The Cityview Hong Kong-City Cafe
    Asian, Chinese, Japanese
    Four Seasons Pot Rice
    240 m Asian, Chinese
    Ying vegetarian
    380 m Asian, Chinese, Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

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    Reviews of The Cityview Hotel from real guests

    Overall rating
    8.1
    Excellent
    From 13884 reviews
    Provided by verified guests of
    Agoda Reviews (10210)Booking.com Reviews (2061)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.2
    Facilities7.8
    Location9.1
    Room comfort and quality7.8
    Service8.1
    Value for money7.9
    High score for Hong Kong
    Rating
    9+ Exceptional (1459)
    8-9 Excellent (1811)
    7-8 Very Good (2383)
    6-7 Good (933)
    <6 Below Expectation (578)
    Time of the year
    Mar - May (1878)
    Jun - Aug (1837)
    Sep - Nov (1649)
    Dec - Feb (1800)
    All guests (10210)
    All room types
    All languages

    Show reviews that mention 

    Showing 7164 verified guest comments
    12345
    8.4
    Excellent
    Teo from Singapore
    Solo traveler
    Economy
    Stayed 5 nights in July 2019

    Lousy checkin experience ”

    Would have given it 5 star if not for lousy checkin experience, checkin in paperwork done without issue key due to room not ready, came back an hr later to retrieve room key but was told by unfriendly male spectacled staff to re-queue the long queue of new customers to waste a lot of time while I just need a key only. Another customer make a fuss refuse to requeue was issued room key, how unfair. Hotel should give a separate queue for key issuance instead of wasting our time to queue twice for check in and key issuance. Save the frustration and mood spoiler on first day at hongkong!

    Reviewed July 20, 2019
    10.0
    Exceptional
    Geri from Philippines
    Family with teens
    Family (1 Double Bed + 2 Single Beds)
    Stayed 3 nights in July 2019

    Fave place to stay in Hkg”

    Love how its just across a station with a convenience store around the corner. Walking distance to some shops and restaurants. Place was clean and updated. Staff were very friendly.

    Reviewed July 24, 2019

    Dear Geri, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our location, staff performance and surrounding area. We also glad that you can easily to explore our neighborhood within walking distance. We hope to have another opportunity to welcome you again in the near future and provide you another enjoyable stay.

    Responded July 24, 2019
    The Cityview Hotel
    8.8
    Excellent
    Wanda from Hong Kong
    Solo traveler
    Economy
    Stayed 1 night in June 2019

    good”

    very clean. i appreciate that is room for me to put my shampoo bottles, the tissue box, a lot of TV channels from different countries, availability of recycle bin in the room, and a lot of space inside the room

    Reviewed July 02, 2019

    Dear Wanda, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments of our in-room facilities and cleanness service. Once again, thank you for your positive comment. We hope to have another opportunity to welcome you again in the near future and provide you another comfortable stay.

    Responded July 03, 2019
    The Cityview Hotel
    8.4
    Excellent
    SARAVUT from Thailand
    Couple
    Economy
    Stayed 1 night in June 2019

    love the location ”

    love the location of the hotel; steps away from MTR. also very very convenient way to travel from-to airport via Airport Express bus K5 only complaint is about my latest 2 visits; I terribly got bit by bed bug; i believed. my two legs got over 10 red dots. making me wondering about cleanliness of the carpet, bed sheet and blanket.

    Reviewed June 17, 2019

    Dear SARAVUT, Thank you for sharing your experience with us. We noted your comment of the cleanness and we will certainly review with the team for further improvement and pest control treatment frequently instead of under schedule. Once again, thank you for your feedback and please accept our sincerely apologize to cause any discomfort and disappointment to you.

    Responded June 17, 2019
    The Cityview Hotel
    8.0
    Excellent
    Rachael from Malaysia
    Group
    Premier
    Stayed 3 nights in May 2019

    Premier room twin bed, weak aircon, hard bed, noisy but nice room and good location.”

    The room size was good for 2 people, deco was nice but bed was extremely firm. We chose this hotel because we were a group of 4 and needed connecting rooms. This hotel has more of such rooms thus very suitable for family. The only problem with the hotel is that it is situated very closely between fire station and hospital, you get to hear sirens anyday anyhour anyminute. I would not recommend this hotel to any light sleeper, it will be hard to get a good night’s sleep. Another issue was the weak airconditioning. Even after we set it lowest still couldnot beat the Summer heat in HK. It felt like 23 degree celcius in the room at night. Concierge service was exceptional! Helped us booked a large taxi at no extra cost. All in all, was still a pleasant stay and would recommend to others who don’t mind the above stated issues.

    Reviewed June 04, 2019

    Dear Rachael, Thank you for taking the time to share your experience with us. We are glad that you enjoyed the room type with us and enjoyed our staff service; besides, we also noted your comment and will certainly review with the team for further improvement for several area. Once again, thank you for your feedback. We hope to have another opportunity to welcome you again in the near future.

    Responded June 04, 2019
    The Cityview Hotel
    10.0
    Exceptional
    Miin from Singapore
    Couple
    Deluxe Room
    Stayed 4 nights in December 2018

    Love this place !!!”

    Never fail not to stay in Cityview whenever I visit Hong Kong ... Be it is couple, family or solo ... will always stay here ... have recommended to friends too ... Awesome location !! with food and MTR to travel everywhere ...

    Reviewed April 28, 2019
    10.0
    Exceptional
    sandra from Singapore
    Family with young children
    Economy
    Stayed 4 nights in June 2019

    Very good ”

    The most convenient hotel in hongkong which is very close to MRT a few minutes (5 mins) Yau Ma Tie exit A2 awesome room was clean and big ... just nice for a small and big family or group of friends surely would like and enjoy their stay... 5 ⭐️ For overall highly recommended hotel 👍

    Reviewed July 01, 2019

    Dear Sandra, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments of our service, room size, location and cleanness service. Once again, thank you for your positive feedback. We hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.

    Responded July 02, 2019
    The Cityview Hotel
    10.0
    Exceptional
    Caren from Singapore
    Group
    Economy
    Stayed 3 nights in June 2019

    Great location and value 👍🏻”

    The location is great- centralised if you want to get to the HK island or the New Territories. The eateries around the hotel are friendly to tourists as well. Other than the ambulance siren (that sounded intermittently through the night), we are happy with the hotel.

    Reviewed June 27, 2019

    Dear Caren, Thank you for taking the time to share your experience with us. We are glad that you had an enjoyable stay with us and enjoyed our surrounding area and easily to explore our neighborhood. Besides, we also noted your comment of the noisy disturbance. Please accept our sincerely apologize to cause any inconvenience to you. Once again, thank you for your feedback. We hope to have another opportunity to welcome you again in the near future and provide you another enjoyable stay.

    Responded June 27, 2019
    The Cityview Hotel
    10.0
    Exceptional
    Marisyl from Philippines
    Business traveler
    Deluxe Room
    Stayed 6 nights in July 2019

    Best value for money”

    Pros: Just a few steps to MTR station. Great breakfast selection. Clean room, spacious bathroom and comfy beds. Cons: the hotel is just too perfect there are no cons.

    Reviewed July 14, 2019
    9.6
    Exceptional
    Wai from Malaysia
    Business traveler
    Economy
    Stayed 2 nights in July 2019

    Good”

    the gym were good but it is shared with YMCA so expect crowds. Otherwise, the rooms are refurbished and new.

    Reviewed July 12, 2019

    Dear Wai, Thank you for taking the time to share your experience with us. We are glad that your enjoyed the stayed with us and the room. Once again, thank you for your feedback. We hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.

    Responded July 12, 2019
    The Cityview Hotel
    10.0
    Exceptional
    En from Singapore
    Solo traveler
    Family (1 Double Bed + 2 Single Beds)
    Stayed 3 nights in July 2018

    My favorite hotel in HK”

    Love the location which is just a few steps to the MTR exit and it is near Mongkok shopping street. The rooms were clean and spacious. Would recommend this hotel to all! Hotels are very expensive in HK.. for the price, this hotel is definitely worth every buck!

    Reviewed April 16, 2019

    Dear En, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments of our location, reasonable price, spacious and cleanness room service and especially easily to access everywhere. We hope to have another opportunity to welcome you again and provide you another pleasant stay.

    Responded April 17, 2019
    The Cityview Hotel
    8.0
    Excellent
    ISABEL from Macau
    Couple
    Economy
    Stayed 1 night in March 2019

    perfect location”

    The relation price quality is fair if we consider the stupid prices in Hong Kong. The staff is nice, the rooms are clean and the location is perfect. The thai restaurant in the lobby is nice and with fair prices.

    Reviewed March 28, 2019

    Dear ISABEL, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our staff service, cleanness service, restaurant and location. Once again, thank you for your positive words. We hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.

    Responded April 01, 2019
    The Cityview Hotel
    9.6
    Exceptional
    Alison from Singapore
    Business traveler
    Economy
    Stayed 1 night in February 2019

    Good location near MTR”

    I stayed in a room in the new wing with a city view, room was modern and clean. Check-in staff was helpful and make arrangements so that my colleague and I who booked our rooms seperately were able to stay near to each other. When I was leaving for the airport, it was raining and taxi drivers were changing shift, so we waited for a long time for a taxi. The staff were trying so hard, they had to stand at the roadside with an umbrella to help us get a taxi. Thank you for your help.

    Reviewed March 26, 2019

    Dear Alison, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments of our service. Your nice words as a reward to us to motivate for the best. We hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.

    Responded March 26, 2019
    The Cityview Hotel
    9.6
    Exceptional
    Ching from Malaysia
    Family with teens
    Economy
    Stayed 6 nights in March 2019

    Exceptional”

    Overall I'm happy with the customer service, they are friendly & helpful. The room is quite spacious considering in HK. The bed is comfortable and they do provide extra pillow. The location is really convenient and walk to MTR within 5 minutes. If you love to walk, you can walk to Mongkok or Jordan. Except the fridge is not cold enough coz we put our drinks in the fridge overnight but it seems that the drink is not cold at all when we took out from fridge on the next day. But this is not my main concern but hope the management will take action on it. I will still consider to stay in Cityview for my future trip as overall my experience with Cityview is good.

    Reviewed March 23, 2019

    Dear Ching, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments of our service and location. We also noted your comment of our cooler and we will certainly review with the team for further improvement. Once again, thank you for your feedback and we hope to have another opportunity to welcome you again in the near future.

    Responded March 25, 2019
    The Cityview Hotel
    10.0
    Exceptional
    Liang from Singapore
    Couple
    Economy
    Stayed 3 nights in March 2019

    Exceptional”

    I would like to thanks cityview for upgrading my room to premier room .I really appreciate it .This is my first time staying here and really enjoy my stay. Location is very good, just a few min from ladies street. 1 min away from mtr. Bed was slightly firm in premier room, but my friend enjoy it . Overall, will stay here again.

    Reviewed March 16, 2019

    Dear Liang, Thank you for taking the time to share your experience with us. We are glad that you enjoyed the stayed with us and highly recommended to stay with us again on your next trip. We all look forward to extend our warmest welcome to you again soon.

    Responded March 18, 2019
    The Cityview Hotel
    8.0
    Excellent
    Michelle from Singapore
    Group
    Deluxe Family Quad
    Stayed 4 nights in July 2019

    Nice hotel good location ”

    Near to lots of food and markets Subway is a stone throw away

    Reviewed July 08, 2019

    Dear Michelle, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our location and surrounding area. We hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.

    Responded July 09, 2019
    The Cityview Hotel
    10.0
    Exceptional
    YA from Singapore
    Family with teens
    Economy
    Stayed 6 nights in June 2019

    Comfortable and enjoyable stay here”

    Very clean and environmentally friendly. It’s a very comfortable hotel and the staff were kind to offer us an upgrade with connecting rooms. Enjoyed my stay here a lot and will definitely choose this again

    Reviewed June 22, 2019

    Dear YA, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments and enjoyed the stayed with us during your recent visit. We hope to have another opportunity to welcome you again and provide you another pleasant stay.

    Responded June 24, 2019
    The Cityview Hotel
    4.4
    Pearl from United States
    Couple
    Economy
    Stayed 3 nights in November 2018

    Acceptable”

    The hotel gave us the old room in the old building. The sink was very tiny and low. The glass shelf was right above the sink. It's very difficult to wash face. When we complained about the drainage problem of the sink, they could not fix the problem. The staff blamed the old building with the old pipes. It's so ridiculous!! We wanted to change room, and they wanted to charge us more for changing room!!!

    Reviewed June 21, 2019

    Dear Pearl, Thank you for taking the time to share your experience with us. Please accept our sincerely apologize to cause any inconvenience and disappointment to you due to our service was not up to your expectation. We take your comment seriously and will certainly review with the team for further improvement. Once again, thank you for your constructive feedback.

    Responded June 21, 2019
    The Cityview Hotel
    7.2
    Very good
    Betty from Australia
    Couple
    Economy
    Stayed 4 nights in June 2019

    7”

    We arrived there and quite disappointed at the beginning that my friend can stay in a better side which got renovated, even I asked for moving to the same side, the answer was NO. Total of 4 nights (even though felt so humid once I entered the room, with no ventilation in the bath room) , I was very disappointed, even though this was the second time staying in this hotel. By the third day, the roof top was little bit leaking, after talking to a different front desk, we were moved into a renovation side (newer). It was much better and more comfortable. Overall the staff are very good, helpful and very polite. I highly recommend this Hotel as the location is good.

    Reviewed June 20, 2019

    Dear Betty, Thank you for taking the time to share your experience with us. Your comments are definitely useful for our review and further improvement. Once again, thank you for your constructive feedback. We hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.

    Responded June 20, 2019
    The Cityview Hotel
    10.0
    Exceptional
    Low from Singapore
    Couple
    Economy
    Stayed 7 nights in June 2019

    Highly Recommended”

    The hotel is in a decent location near Yau Ma Tei MTR. It is also near the ladies market and many shop just right down the hotel. The hotel look overall appearance look good and grand, staff are friendly as well. There is a free shuttle from kowloon airport express to the hotel. Lastly they provide a free mobile phone with WiFi Hotspot during your stay which you are allowed to bring it out during your trip as well as using it for navigation.

    Reviewed June 19, 2019

    Dear Low, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments of our service, in-room facilities and location. We also glad that you gave us a high score and positive comment. We will continually to provide the best service to our guest. We all look forward to extend our warmest welcome to you on your next return.

    Responded June 19, 2019
    The Cityview Hotel
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    • Exceptional location
    • Temple Street Night Market
    • Yau Ma Tei MTR Station is within 0.1 km