Very good 7.9
Based on 5227 reviews

Recent customer comments

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Very good

based on 5227 reviews
  • Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.7
  • Food and dining 6.8
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JASMIN from Singapore
Stayed 2 nights in September 2016
toiletries were not replenish
bath gel and shampoo comes from the same dispenser. amount was not replenish prior to our check in and we had hard time dispensing
Reviewed September 19, 2016

MELISSA from Malaysia
Stayed 4 nights in September 2016
location are good, very near to mrt station.
Reviewed September 19, 2016

Chung from Hong Kong
Business travelers
Stayed 4 nights in March 2016
Nice stay
Reviewed September 18, 2016

Christine from Canada
Stayed 3 nights in September 2016
Great location!
Great location, is very convenient to heart of shopping district Mong Kok and MTR stations. The rooms are comfy and comes with a phone that you can take out for convenient travel.
Reviewed September 18, 2016

Ee from Singapore
Stayed 5 nights in September 2016
Good location, good room size
Wifi wasn't stable and have problem connecting in the room. Wifi at the lobby was working fine. The Handy device is really good for us on the go. Overall still a good stay.
Reviewed September 18, 2016

Foo from Malaysia
Families with young children
Stayed 2 nights in September 2016
1. Location good and convenience, but my travel date on 11/09 to 13/09 was not so good which the hotel was under renovation. 2. Also on the IDD call which didn't explain very clearly the "Free Call" is actually on Smart phone, I was used Fixed line to dial to Japan which was chargeable to me (make me not happy on the explanation)
Reviewed September 17, 2016

wee from Singapore
Stayed one night in September 2016
Noisy and dusty due to upgrading but did not inform
Renovation work going thru the night knocking and hammering even at midnight. No control over the work and causes great disturbance from rest.
Reviewed September 17, 2016

Wendy from Singapore
Business travelers
Economy Double or Twin Room
Stayed one night in August 2016
comfortable stay
good location. comfortable room
Reviewed September 16, 2016

Seg from Malaysia
Families with older children
Premier Triple
Stayed 4 nights in September 2016
A Pleasant Stay
First impression was negative as the taxi driver dropped us at the back entrance which was undergoing renovation. We walked to the front at Waterloo road. My 92 year old mum was given a room with a disabled bathroom. The room was spacious enough for three of us. Breakfast was well balanced. Location was great as I could walk to Temple street and Ladies Street. Good restaurants nearby, Staff was friendly. I look forward to a return stay next time.
Reviewed September 16, 2016

Jessica from Singapore
Stayed 5 nights in February 2016
Great hotel
Staffs was friendly and helped to contact my driver when my driver didnt came on time. Location was great, mtr nearby and many things to shop around. Would stay here again!
Reviewed September 16, 2016


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