
This property is in high demand!
4 travelers have booked today.
8.9
Location rating score
"Slightly aged but well-kept."
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The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gwangjin part of Seoul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gyeongbokgung Palace. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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4 travelers have booked today.
290 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Sauna
Value for money | 8.6 |
Distance to city center | 5 km |
Location rating | 8.9 |
Nearest airport | Gimpo Airport (GMP) |
Distance to airport | 24.0 km |
Does The Classic 500 Executive Residence Pentaz have a hot tub?
A hot tub is one of the facilities available at The Classic 500 Executive Residence Pentaz.
What time is check-in and check-out at The Classic 500 Executive Residence Pentaz?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Classic 500 Executive Residence Pentaz?
The Classic 500 Executive Residence Pentaz is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180000 KRW. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Classic 500 Executive Residence Pentaz has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.
Is breakfast offered at The Classic 500 Executive Residence Pentaz?
Wake up to a great buffet breakfast at The Classic 500 Executive Residence Pentaz. Adults can enjoy breakfast offered with an additional charge of 25000 KRW if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.
What are my dining options at The Classic 500 Executive Residence Pentaz?
The Classic 500 Executive Residence Pentaz features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at The Classic 500 Executive Residence Pentaz?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Classic 500 Executive Residence Pentaz. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.
Can business events be hosted at The Classic 500 Executive Residence Pentaz?
On-site venues and convenient event services make The Classic 500 Executive Residence Pentaz an ideal choice for hosting events such as seminars and meetings. The 3 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Classic 500 Executive Residence Pentaz?
The Classic 500 Executive Residence Pentaz does not permit smoking in any of its rooms or indoor areas.
What is the closest train, metro, or bus station to The Classic 500 Executive Residence Pentaz?
Konkuk Univ. Subway Station is the closest train, metro, or bus station, about 280 m away from The Classic 500 Executive Residence Pentaz.
What restaurants are nearby The Classic 500 Executive Residence Pentaz?
Restaurants including Azalea, La Vie En Rose and Bomchae are popular in The Classic 500 Executive Residence Pentaz’s neighborhood which is known as Gwangjin.
What popular shopping places are close to The Classic 500 Executive Residence Pentaz?
Located in the Gwangjin area, The Classic 500 Executive Residence Pentaz is close to great shopping choices like Common Ground, Seongsu Paint Baekhwajeom and Bike Park.
What are popular attractions near The Classic 500 Executive Residence Pentaz?
Guests at The Classic 500 Executive Residence Pentaz can easily visit Seoul Children's Grand Park, Gwangayeong Church and Cultural Complex J-Bug located in the Gwangjin area.
What popular natural sightseeing spots are close to The Classic 500 Executive Residence Pentaz?
The Classic 500 Executive Residence Pentaz is located in the Gwangjin area, which is famous for natural sightseeing destinations such as Seoul Forest and Achasan Mountain.
9.6
"Slightly aged but well-kept."
Jooyong
|
January 12, 2022
9.6
"Would definitely stay here again."
Jooyong
|
January 12, 2022
10
"Awesome appartments in the middle of vibrant city, bars and restaurants around the corner, fastfood and supermarket close."
Marco
|
May 26, 2021
The Classic 500 Executive Residence Pentaz
When you are looking for comfortable and convenient accommodations in Seoul, make The Classic 500 Executive Residence Pentaz your home away from home. A stay at The Classic 500 Executive Residence Pentaz ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. The Classic 500 Executive Residence Pentaz offers an abundance of choices in activities, with its location just 9.4 km from the Gyeongbokgung Palace.
The Classic 500 Executive Residence Pentaz provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at The Classic 500 Executive Residence Pentaz. The serviced apartment's daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Classic 500 Executive Residence Pentaz.
The serviced apartment is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the serviced apartment come with blackout curtains and air conditioning. The specially-designed rooms at The Classic 500 Executive Residence Pentaz offer a layout option like a separate living room. The serviced apartment's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at The Classic 500 Executive Residence Pentaz, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the serviced apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the serviced apartment. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at The Classic 500 Executive Residence Pentaz. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The serviced apartment's on-site pool invites you every day for a cooling dip or a few refreshing laps. With the serviced apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the serviced apartment's yoga room and golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Around the property
While in Seoul, take some time to venture outside of The Classic 500 Executive Residence Pentaz. Your journey through Seoul can be completed with a short shopping stop at Myeong-Dong Walking Street located 8.2 km away. You're sure to want to visit Insadong located 8.5 km away, among the most sought-after photographs for anyone visiting Seoul. Learn about the city's art history with a day at Bukchon Hanok Village located 8.7 km away, where you can see collections by famous artists.
Reasons to stay here
This serviced apartment's facilities score higher than 96% of accommodations in the city.
Verified reviews for this serviced apartment's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.
8.6
Housekeeping
18 mentions
Breakfast
10 mentions
Swimming Pool
5 mentions
Food & Dining
4 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Swimming & soaking
Services and conveniences
For the kids
Access
Getting around
Available in all rooms
La goutte
8.9
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
The property's gym, spa and indoor golf courses are closed on Wednesday every second week of the month, New Year’s Day, Lunar New Year ’s Day and Chuseok (Korean Thanksgiving).
Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
![]() The Classic 500 Executive Residence Pentaz | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 1445 reviews 8.7Location 8.9 | Excellent 1515 reviews 8.7Location 8.5 | Excellent 1806 reviews 8.9Location 9.1 | Excellent 971 reviews 8.8Location 8.6 |
Neighborhood | Gwangjin | Gwangjin | Yeouido | Gwangjin |
Show reviews that mention
New & modern living Apartment!!”
This serviced apartment was build since 2009 but it is still looks brand new from outside! Friendly front desk staff. they will try all the way to assist in your request. the apartment I booked is for two person but can sleep up to 4pax. Apartment is huge with an island Kitchen, refrigerator, a kimchi cold storage and a washing machine. the whole apartment is 90 percent auto system, modern furniture, daily house keeping except weekend. they have indoor spa, huge gym, medical care centre, etc. I take this as my home in Seoul and I regretted not staying for 5 nites. The rate was affordable when I booked it, but I think the price went up by 10 to 15percent. Not sure if I will be booking again if I am coming alone.. it is worth staying if you have more people to share the cost. there is a 10 floor high end shopping mall next to Classic 500 it is call Lotte Department Store. You can get everything here in this department store, MCM, Coach, burberry, all the skincare products, food, etc.. very convenient. I stay in one of the day because of too exhausted after more than 8 days of traveling in Seoul..I got some fish and vege to cook 2 meals inside the apartment. If u are traveling with kids, E-mart is a good place to shop for all the cooking stuff and it is much cheaper than Lotte. Overall, I have a wonderful stay at Classic 500 and will definitely be back.
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Absolutely Fabulous!”
we stayed at the classic 500 serviced apartment from 1 sep to 12 sep 2012. we had 2 very young children, 1 years old and 2 years old, and i was pleasantly suprised by the space of the rooms. our apartment was at least 125 sqm with a very generous bathroom (more about the bathroom!). we stayed on the 11th floor and had district views which were lovely at night. our whole stay was fabulous! the space meant the kids could play and crawl around the rooms safely. everything was modern and very well maintained. the beds were firm and very comfortable and every thing worked! nothing was broken or damaged. the kitchen and laundry were well utilised and i just needed to ask for extra cutlery and glassware when we had guests over. we had a kimchi fridge as well as a large fridge/freezer so there was plenty of room for fresh fruit and vegies, as well as drinks. the room and furniture was very well laid out so every space was utilised with lots of storage space. the baby cots were almost new and very clean. housekeeping was discreet and did a fantastic job each day. they didn't mind taking the dirty nappy garbage. our bathroom was spacious with a rain shower and lots of storage room. the best thing about it? the bidet! this was fully automated with seat warmer, multiple water features and dryer. i was reluctant to use it at first, but then try it once and you're hooked! oh, and there's a tv in the bathroom as well. we eat at the buffet restaurant and the food and service was outstanding. the serviced apartment is next to a shopping centre and department store so it was very convenient for us. the train station was 200 metres away so we took the train to do some sightseeing. there are plenty of shops just outside as well and it really comes alive at night. we plan to go back to seoul and we'll be staying at the classic 500 again.
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Highly recommended.”
We have to spend 5 nights in Seoul and cramming 3 persons in a hotel room will be so uncomfortable especially when the son is 170 cm tall. Found the Classic 500 and it turns out to be a real classic. 2 large beds and an also large sofa bed with a really huge LCD TV with lots of channels mostly in Korean though. It feels like home. It's located 10 mins slow walk to the Konkook University Train Station and the number of restaurants in that area is mind boggling. Very happening location with Lotte Department store next door, Starbucks and Coffee Bean downstairs, is like home away from home. First time in my travels, I am not home sick. Finally the staff is really helpful especially MinJee Kim. First time experience anywhere in the world that a hotel personnel actually asked us how was our day out, what we did, go and do. No regrets with the Classic 500.
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Extremely satisfied”
The Classic 500 has got to be one of the best hotels in Seoul. The room is extremely large and it is very clean. We saved a lot of money, since we only need to pay for one room, instead of two. The room was very spacious considering there were five of us staying in the room. Also, the location is awesome. Right next to the hotel is Lotte Mall, lots of cafes in the hotel lobby, such as Starbucks and Coffee Bean. Also, in just a 3 minutes walking distance, you can find lots of stores and restaurants. It roughly takes about 15 minutes to go to famous places such as Myeongdong or Gangnam. For such an affordable price, Classic 500 is definitely such an awesome place to stay for a big family. Totally worth it and will always stay here if we come back to Seoul again in the future!
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Amazing place”
The Classic 500 hotel is really awesome place its in konkuk university and it was really easy to found the hotel. And its really near to Lotte separtment , E-Mart supermarket , the bus station to Incheon and also subway station Line 2 and 7. The staff are really helpful and really nice also good at english . I live in suite room for 8 days it was soo perfect it can't be better i will definitely stay at the classic 500 hotel again . How to found the classic 500 hotel ?! Take the subway line 2 or 7 to Konkuk university exit 4 or 5 cross the street until you see the Lotte department and then you can see the classic 500 hotel.
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Excellent!”
EXCELLENT! We stayed 8 nights in Classic 500, in 2 different suites with different layouts. Well spaced, carefully designed layouts and intelligent. It feels like a designer home the moment we stepped in. From the toilet (sensor toilet bowl) to the laundry area (airing function) to the work area (well designed for a business traveller) to the beds (2 double beds with controls to the head rest and leg rest) , it was a real value for money deal. Location, though far from Myeong Dong where the tourists go (about 20-30 mins taxi), is filled with rows and rows of really good eateries at extremely affordable prices. There's so much to eat. I also went for a hairdo at Juno salon nearby. Konkuk station is only 5 mins walk away, and Starbucks and Coffeebean is located on level 1 (no need to pay extras for the hotel breakfast as they serve pretty decent breakfast). There's a 7-11 at Basement level that offers the basics (close at 12 am)
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One of the best accomodation in Seoul”
I am very surprised when I opened the door to my suite. A large living room with an equally large screen TV greeted me. There's even a kimchi fridge. The Classic 500 is recommended for those who had experienced typical hotels. It's a welcome change and highly recommended for anyone with family. It's located next to a Lotte department store and lots and lots of eating shops across the street. I will definitely stay at the 500 when i make my trip to Seoul again without any hesitation. Like Simon Cowell says "you have 4 big yeses"
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Great Hotel with nice room services”
it has been a pleasure to have stayed in the classic 500. it basically have hospitality and advanced technology all wrapped up as one perfect suite. as i have young toddlers travelling with me, usually we find it hard to calm down the kids. but since this hotel is so user-friendly, and considerate in its room designs, it tends to be more of a easier task to keep the crazy kids under control. we can finally have them go to the toilet by themselves, since everything is automatic. plus they won't fuss about when they finish showering because the heating was sufficient and the cold weather in seoul won't get us in the room.
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YOU WON'T GO WRONG STAYING HERE!”
This property has what it takes to make one’s vacation a dream come true. Once at incheon airport, take airport bus 6013 10,000kwn/head, it will drop you off right in front of the hotel. At the entrance, coffee bean and starbucks await you. Subway is right across the road. Lotte department store is next door. 9th and 10 th floors are all kinds of restaurants. Lotte basement has a grocery store. Same basement will lead you to e-mart (sort of a walmart) where you can enjoy all your shopping and supermarket where you can buy all the live seafood from lobster, king crab, abalone and cook it in your suite, or have them steam it for you for free. Above emart is the star city mall where you can shop more. Hotel’s basement has a 7-11 store. Ground floor has Japanese and Italian restaurants. It also has a pharmacy. As a bonus, third floor has a clinic/hospital, WOW! Breakfast at LA GUTTE was nice and quiet. The classic rooms are all suite residences. It’s a modern apartment with a humongous area of 125 square meters. You won’t go wrong selecting this place travelling with family of 5 or 6. Downside is, it has 1 bedroom and 1 bathroom. It has 2 queen beds side by side. Beds can be elevated like hospital beds. Curtains are all motorized. Night lights are all sensor built. Cabinets and drawers are abundant, spacious and well organized. Living room has a huge L-shaped sofa bed which can sleep two people. 52” lcd in living room. 32” tv in bedroom. Small tv in toilet and kitchen. It has washing machine and dryer plus drying racks. It has electric stove, well equipped exhaust while cooking, complete set of utensils and cooking wares, rice cooker, rice dispenser, refrigerator and freezer/cooler. Centralized air least to say. This property will spoil you like a real VIP guest. Most guest reviews reveal that once staying in this hotel, you never want to go back home. Because it makes you feel like home. My family had a grand time vacationing here. Job well done.
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Great place to stay - Home away from home ”
My friend recommended this place as she had stayed here previously. Although it is not very near the shopping areas of Myeongdong and Dongdaemun, it is not that far either. Taxi cost between 10k-12k for 4 people. There is a K-mart just in the next building which is like a hypermart with everything you need. I would definitely go back to classic 500 if I go Seoul again. Airport limousine stops right in front of the hotel which was great. Definitely would go back again.
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Fantastic Hotel, Highly Recommend”
The Classic 500 is a first class hotel in a convenient location. The suite I stayed in was huge, filled with all the amenities and appliance, staffed by courteous and professional people. The hotel was family friendly, and has convenience store in the basement to buy necessities. Overall, I liked the experience very much and will definitely return in my future trips to Seoul.
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Perfect for Travel Group”
An ideal staying place for group travel, rooms are spacious and fully equipped like you stay home away from home. With the equipped open kitchen, we enjoyed cooking of local Korean food every day since it is easy to buy local food at the Emart downstairs. Our kid enjoyed the space and although we booked 3 rooms, the staff is kind enough to arrange us on the same floor, so save us a lot of trouble! Only weakness in room is there is no bathtub, only shower. Location wise, although not located in city centre, it is very close to Metro Station Line 2 and 7, so you can easily go to downtown by 20 minute ride. Nothing more to add, just say I will definitely choose The Classic 500 again when I visit Seoul next time.
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Memorable and luxurious stay”
It was an unforgettable four nights stay at The Classic 500. No doubt a high class, five-star hotel featuring large suite rooms that are not only well-furnished but also well-kept. I guess the fact that this hotel was only recently built in 2012 attributed to it. Nonetheless, friendly staff provided good service at the reception and the buffet breakfast though relatively expensive, was enjoyable with the large and varied selection of food. In overall, what was most memorable about my stay would be the suite itself - luxurious.
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Great location, spacious room (suite)!!!”
We stayed in Classic for 2 nights in Oct 2012. The suite living room was really large and "home feel"!! It's very clean and modern! There were 4 individual air conditioners in our suite! We cooked 2 meals in our stay with the utensils provided. There was a washing machine and enough spaces for clothes drying but we did not use it as we only stayed for 2 nights. We had a good sleep for the nights. The bedroom with 2 double-bed-sized beds stick together!! For the location, it is convenience to travel the sight as it is near to metro station; It is convenience to shopping as it is near Lotte department store and Emart; It is convenience to eat as unlimited restaurant around the hotel. We really love this hotel and will absolutely choose and stay in this hotel again when we travel Seoul in the future. Cons: I cannot handle the screen controller because it was in Korean.
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Large serviced apartment with simple modern decor”
location - right next to konguk university,eastern seoul - it's not a popular spot that guidebooks usually recommend. but surprisingly, the community has almost everything a visitor wants/ needs - department store, cinema, book store, countless cafes, shops, korean sujip (pubs) & sigdang (restaurants), supermarket, clinics, beauty salon & 24-hour bistros! transportation - though it's away from incheon airport (west of seoul, it takes merely an hour for the airport bus (6013) to take you to and fro. the bus stops are just right outside & opposite to the apartment's entrance. - subway stations (2 lines) are just 5-min walk. took less than 20min to get to myeongdong room & in-room facilities - almost nothing to complain about - new, large (everything!), hi-tech, well-equiped, comfy bed, good lighting (great for someone who stays for business) - minor comments: - no dvd player (or i didn't notice it?) - no trash bags in the kitchen, which makes things a bit wetty & dirty if one gonna cook - no detergent, dish washing cloths & washing powder. i don't think any visitor would bring those stuff along on their trip! service - polite, sincere & helpful staff at the reception/ concierge counter - speedy check-in & out - comments: - i called the operator at around 5-6pm requesting for housekeeping. however, the staff said that the service hour was over. the hotel management may consider making the service hour more flexible especially for guests who would stay at the apartment during daytime and don't want to be disturbed by housekeeper till the evening - i tried the gym on 4f - spacious & equipments are new. but i was so surprised that there's no locker available for guests' temporary storage room rate - rather high-end among those serviced apartments in seoul. yet value-for-money given such a good quality overall - comment: the hotel management could have the rate competitiveness increased by offering complimentary fitness & spa
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superb”
It's my second time to stay in Classic 500 hotel. Don't ask me why. When you stay it here for one night ,you'll get the answer and thumbing up is a must. Classic 500 seems to be my 2nd home when I stay in Seoul.
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What a great hotel in Seoul ! ”
When i just arrived at the lobby, the staff came to help me to hold the baggage. Their smile and warm greeting gave me a feeling that every customer is their V.I.P !Check-in service has been done quickly( less than 3minutes !) What made me very very surprised was that the room was really spacious (125 sq.ft.) but with a fairly low price. I had fun with my wife playing 'hide and seek' in the room !^^ The view was superb !I could even see the N 'Seoul tower which was very far away from the hotel through those big big windows! The design of the room is simple but modern. Every electronic device is high-tech. The sofa is very large and comfortable . The size of TV is also bigger than those 5-stars hotel that I have stayed in Seoul. The feeling is really really great when you lay on the sofa and watch the euro-cup. The only bad thing if you want me to point out is that the location of the hotel is not very close to those 'hot' places for shopping such as 'Myeong dong', 'Dongdaemun'...
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Excellent Serviced Apartment with Minor Flaws”
the classic 500 is located next to konkuk university station along the green line that connects city hall, sinchon and hongik university stations. it is also located next to starcity, a big complex housing lotte departmental store and e-mart, this is where you could purchase your groceries. the suite measuring up to 125 sqm is very spacious and comes with a intelligent home design such as automated toilets, lighting systems which you could control with a panel (but it was in korean so we didn't manage to feature out the full functionality of it). the kitchen comes with a kimchi fridge, food waste disposal unit, a very good oven (baking and roasting is possible), induction stove (4 slots), kettle and a decent ventilation systems. it would have been better if there were more pots and pans (not non-stick) and a ladle for soups. sugar wasn't provided for tea and there don't seem to be any coffee in the minibar. the toilet needs some touching up, the rain shower needs to be fixed and one of the doors couldn't be locked. you could do your laundry in the suite too with the washing machine provided. if you plan to do some exercise, the gym is very impressive. our room was 1506, it was facing the rail station and a park, hence there isn't much of a view even though we requested for it. nonetheless, the hotel should be commended for granting us an early check in at 1300 instead of 1500 hours. late check out incurs an additional 11000 krw per hour. the breakfast buffet was average at best. there was much variety but enough to start the day with your classic breads, anchor butter, jams, salads, 4 kinds of cold cuts and a modest selection of hot food.
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Very big room with great location”
The Classic 500 is a great place to stay during our trip to Seoul. The room are very big, is just beside Lotte Departmental store and E Mart. you can find many restaurants, shops just oppposite the hotel.
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great residences but bad house keeping service”
my second time stay at The Classic 500! We arrived at about 8am in the morning and as usual the same front desk lady as my previous stay (her name is Sue, it was her last day@ Classic) check for available room for our early check in. She got a room for us but it was diff layout from the previous stay, this one without an island kitchen so i ask to change to the same as previous with island kitchen. She got a room for us but have to wait till after 3pm, we don't mind to wait as we are staying for 5 nites, we went for our breakfast and some shopping at e-mart and back by 3pm. When we check-into the room, everything was fine except for the kitchenette things like plate, bowl, pot and fry pan was not wash properly after the previous guess check out. We can still see and feel a tick layer of food & oil stain stick on the plate, pots and pans.. and they don't supply dishes washing detergent, u hv to buy it. I call the house keeping to sent me new set of pans, pots, plate,etc.. when the house keeping lady arrived at my room, she first tell us everything is inside the drawer but we couldn't find some of plate bcos of missing and the housekeeping lady making so much hell of noise and show her totally "BLACK FACE" to us and talking and argued so loud with the front desk ppl although I don't understand korean word but i can understand her body language.. this is so unprofessional for a 5 Star rating hotel to their guest!!! I then decided to give it up and ask her to leave my room as i was exhausted! As for front desk are having a lot of trainee staffs currently, they claim they understand english but they always misunderstood our meaning! that's two of the trainee guys that can really bring u to hell if you are in the hurry for meetings!! after a few incidents, I decided only Speak to the senior staff there. if you are going to stay there, please only speak to Mr Park or Mr Patrick Lee both of them are very senior & speak fluent english especially Mr Park was so helpful!
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