The Cleveland Hotel
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The Cleveland Hotel

39-40 Cleveland Square, Hyde Park, London, United Kingdom, W2 6DA
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Single Room - Basic The Cleveland Hotel
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    Interior view The Cleveland Hotel
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    Executive Deluxe Studio Suite The Cleveland Hotel
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     The Cleveland Hotel

    The Cleveland Hotel Reviews

    7.8
    Very good
    /10
    (156 reviews)See what guests said
    8.0
    Very good

    "Perfectly located near Kensington Gardens and Paddington, th..."

    Jeremy

    -

    August 3, 2016

    8.5
    Excellent cleanliness

    Things you’ll love about The Cleveland Hotel

    Things you'll love

    • 370 meters to public transportation

    • Located in heart of London

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Buckingham Palace3.19 km
  • St. James's Park3.6 km
  • British Museum3.96 km
  • Camden Market4 km
  • Westminster Abbey4.17 km
  • Houses of Parliament4.28 km
  • Big Ben4.31 km
  • London Eye4.55 km
  • Tower of London7.43 km
  • Tower Bridge7.52 km
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    Value for money7.6
    Distance to city center2km
    Location rating8.0
    Nearest airportLondon City Airport (LCY)
    Distance to airport16.1 km

    Rooms available at The Cleveland Hotel

    8.2
    Excellent
    Room comfort & quality
    Executive Deluxe Studio Suite
    Executive Deluxe Studio Suite
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 queen bed and 1 sofa bed...
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    executive studio suite
    executive studio suite
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 queen bed
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    Luxury Studio Suite
    Luxury Studio Suite
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
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    Single Room - Basic
    Single Room - Basic
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 double bed
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    Studio Suite
    Studio Suite
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 queen bed
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    Luxury Suite
    Luxury Suite
    ...
    • Shower
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    Studio Capacity 2
    Studio Capacity 2
    ...
    • Shower
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    SUITE 2 ADULTS EXECUTIVE
    SUITE 2 ADULTS EXECUTIVE
    ...
    • Shower
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    Standard Studio
    Standard Studio
    ...
    • Shower
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    Executive Deluxe Studio
    Executive Deluxe Studio
    ...
    • Shower
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    What people love about The Cleveland Hotel

    • 9.2
      Exceptional

      "The location whilst not central was good for getting into town."

      Paul

      |

      December 12, 2018

    • 7.6
      Very good

      "The staff was great."

      Peeranan

      |

      September 10, 2017

    • 7.6
      Very good

      "The hotel was close to 2 train stations, Paddington and Bayswater, which was convenient."

      Peeranan

      |

      September 10, 2017

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    More about The Cleveland Hotel

    More about The Cleveland Hotel

    8.0
    Very good

    "Overall above satisfactory."

    Veron

    |

    September 25, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "The room was a good size with ensuite bathroom."

    Paul

    |

    December 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    Terrace Restaurant at the Blakemore Hotel
    120 m British, European, Gluten Free
    Craven Cafe
    290 m British, Cafe
    Whites Restaurant
    310 m British
    American cuisine
    American cuisine
    ArtCafe
    330 m American, Cafe
    Gourmet Burger Kitchen - Bayswater
    610 m American, International
    Oliver's
    630 m American, British, Steakhouse
    European cuisine
    European cuisine
    Ef's
    360 m European
    Nando's - Bayswater
    570 m European, Halal, Portuguese
    Angelus
    600 m European, French

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of The Cleveland Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (156)Booking.com Reviews (791)
    7.8
    /
    10
    Cleanliness8.5
    Facilities7.1
    Location8.0
    Room comfort and quality8.2
    Service8.4
    Value for money7.6
    All languages
    All guests (156)
    All room types

    Show reviews that mention 

    Showing 113 verified guest comments
    12345
    9.2
    Exceptional
    Paul from United Kingdom
    Couple
    Studio Suite
    Stayed 2 nights in September 2018

    Good sized room and good breakfast”

    The room was a good size with ensuite bathroom. The location whilst not central was good for getting into town. The breakfast was good with a nice set of options to try. The host was very helpful in explaining Bath what to do and see etc.

    Reviewed December 12, 2018
    8.4
    Excellent
    mary
    Family with teens
    Luxury Studio Suite
    Stayed 3 nights in March 2019

    Very nice, comfortable and quiet hotel! Very suitable for families, well equipped kitchen”

    We liked the hotel very much. In the near neighborhood a lot of small coffee shops, restaurants and fast food, but because of his location the hotel was very quiet. Very clean room, comfortable bad and sofa. The staff was friendly.

    Reviewed March 20, 2019
    8.0
    Excellent
    Ben
    Family with young children
    Luxury Studio Suite
    Stayed 1 night in February 2019

    Family trip for London museums”

    Very friendly welcome from the receptionist. Great location for exploring London. Easy walk to the science museum. Quiet surroundings. Relatively good value continental breakfast delivered to the room.

    Reviewed March 05, 2019
    8.8
    Excellent
    Jacqui from Australia
    Solo traveler
    Single Room - Basic
    Stayed 3 nights in January 2019

    Lovely stay”

    Well appointed single room. Took advantage of the pots and pans available on request to prepare food. Room was very clean, however there was a gummy mark on the carpet and a small stain on the linen. Some wood parts of the room are starting to look a bit worn. Finally, proper dealing is needed for the rooms on the top floor. On an evening with a breeze I could hear the wind whistling and the breeze coming through the closed window. Overall a lovely stay, very, very comfortable beds and a great night’s sleep!

    Reviewed January 17, 2019
    9.7
    Exceptional
    Aisha from Singapore
    Solo traveler
    executive studio suite
    Stayed 3 nights in February 2014

    Only letdown was wi-fi”

    Location, staff, size of room

    The hotel was alright, located in a good area. About 5-10mins walk from the tube station and area felt safe. A lot of Halal restaurants in the area. The lift could have been bigger but it was good enough that they even had a lift. Our room was located at the basement level so maybe that was the reason why our wi-fi connection wasn't strong and we had to keep on reconnecting. The room was large and the kichenette was a smart idea, very useful. But otherwise, everything else was good and the staff were very helpful and friendly whenever we had any enquiries.

    Reviewed March 19, 2014
    8.3
    Excellent
    Sumathy from Malaysia
    Couple
    Executive Deluxe Studio Suite
    Stayed 9 nights in November 2013

    Value for money in an expensive city”

    Reasonable rates, clean room and responsive staff.

    First room had no lift access and bags had to be carried up two flights of stairs. No night porter and we had to do it ourselves. We then requested a room change and got one at no extra charge. Staff were very understanding and helped with luggage. Rest of stay was without incident. Room was well maintained. We were happy with our stay. I believe customers should be informed of such rooms before hand or should not be offered. First such experience on Agoda.

    Reviewed November 24, 2013
    8.3
    Excellent
    Calvin from Canada
    Couple
    executive studio suite
    Stayed 2 nights in September 2013

    Good stay for a weekend shopping trip”

    Location, price, cleanliness

    We stayed in Cleveland Hotel for a few nights to do some shopping in London. The hotel is located 5mins walk away from a few tube stations. So it has very good accessibility. Check-in Check-out process was very smooth. Great hotel to act as a base for London city activities.

    Reviewed October 01, 2013
    8.3
    Excellent
    jakob from Sweden
    Group
    Executive Deluxe Studio Suite
    Stayed 2 nights in November 2012

    Splendid hotell with large rooms ”

    location, kitchen in the room, exelent service

    had 3 days in london, everything went super easy with check-in and the reception was very helpful and friendly. our room (2 beds 3 people) was large, high ceiling and had a kitchen(!) behind a door. very convenient if you don't want to eat out all the time or have breakky in the room. we used the fridge to cool the beers though.

    Reviewed November 18, 2012
    2.8
    fawaz from Kuwait
    Solo traveler
    Single Studio
    Stayed 1 night in November 2018

    Avoid this hotel ”

    Since i arrived to this hotel I felt unwelcome! I met the rudest receptionist ever in my life . I asked if there's elevator. after this everything went crazy .. she asked me to sign the check in form .. I signed and I tried to see what I'm signing for. she replied just sign here! Anyway behind me there were a couple .. she skipped me and took their couple to their room. Later she came back to tell me that my room in the fourth floor. To reach the room you should cross the corridor then take the elevator to the 3rd floor then carry your bag down to the 2nd floor then cross the corridor again and take the stairs 2 floors up ! I did all this with my 20k bag without any assistance! And I reached tiny and dirty room.The following day she called at 10:45 to tell me check out after 15mins.I asked if its possible to extend 15mins,She reply if u extend am gonna charge you! I asked here for her name and she refused to give it to me . 12 mins walk through major road to reach Paddington station

    Reviewed November 03, 2018
    5.6
    HELEN from United Kingdom
    Couple
    Studio Suite
    Stayed 1 night in April 2019

    No hot breakfast”

    Quiet location and clean but breakfast was in a tray with limited choice and I had to go down 4 flights of stairs to get coffee. Very disappointed.

    Reviewed April 13, 2019
    7.6
    Very good
    Gary
    Family with young children
    Luxury Studio Suite
    Stayed 2 nights in January 2019

    A nice place, but....”

    Firstly, the staff were lovely. The building was clean and tidy and in a great location. It was also great value for money, but the heating didn't work in our room and it was freezing. They gave us a mobile heater, but it was so bright we couldn't sleep with it on. The fault was reported obviously, but not fixed. There was no light in the kitchenette. There was only one knife, no where to plug in the kettle or toaster and the shower was like warm and weak, just like a really bad cup of tea. I'd give it 6/10. If they fix the faults 9/10

    Reviewed January 30, 2019
    8.0
    Excellent
    Mun from Sweden
    Family with young children
    Luxury Studio Suite
    Stayed 1 night in January 2019

    Nice hotel at Bayswater near Queenways and Bayswater underground stations.”

    It´s a nice hotel very near to restaurants & bars,mall etc. very quiet place and the room is clean,toilet is also clean. On the whole,I would recommend this hotel to others. Nice staff.

    Reviewed March 26, 2019
    8.0
    Excellent
    Veron from Malaysia
    Family with teens
    Luxury Studio Suite
    Stayed 3 nights in September 2018

    Not bad”

    Overall above satisfactory.

    Reviewed September 25, 2018
    7.6
    Very good
    Peeranan from Thailand
    Business traveler
    Single Room - Basic
    Stayed 1 night in September 2017

    Not much nearby, but not too far from 2 train stations”

    The hotel itself was good. The staff was great. But there is not much nearby, but you only need to walk about 10 mins to find restaurants and pubs. The hotel was close to 2 train stations, Paddington and Bayswater, which was convenient. The room I stayed even had a microwave, some plates, and silverware which came handy when the hotel did not have a breakfast option.

    Reviewed September 10, 2017
    4.8
    Philippe from France
    Business traveler
    executive studio suite
    Stayed 1 night in March 2017

    I can't work out why this hotel is listed as 4 Stars”

    Nice enough property, but barely makes it to a 4* property. Tiddy property that reminds me of a Ibis 3* or a Travelodge. Pros: Location convenient for tourists. Good wifi. Mini kitchen in room Cons: Rough location. Most rooms cannot be access with a lift. Basement rooms are awful: smell of moulds, can't open windows, dark and no phone signal. Furnishings are bland and corporate, no style whatsoever. Service is minimal to non existent. Cleaning staff seem overworked and exploited. Price target: I paid GBP107/night. Would not more than GBP150 per night, if more, choose an other property.

    Reviewed March 25, 2017
    8.0
    Excellent
    Jeremy from United States
    Group
    executive studio suite
    Stayed 3 nights in July 2016

    Great location, amiable staff, nice rooms”

    Perfectly located near Kensington Gardens and Paddington, this modern, comfortable is staffed by very pleasant and helpful workers. Adored the incredible Halepi Greek restaurant around the corner. Loved the coffee machine in the lobby. Did not love the rickety wooden trundle bed which threatened to collapse at any second

    Reviewed August 03, 2016
    10.0
    Exceptional
    Philippe from Hong Kong
    Business traveler
    executive studio suite
    Stayed 4 nights in February 2016

    Very good value ”

    Good location , rooms larger than average, good internet, mini kitchen in room, reasonable prices via agoda. Things to watch out for: basement rooms have no phone signal. You may need to ask recover ion to switch in the heating they seem to switch if off every morning. I like this hotel ... Very good value, have been there on 3 visits already

    Reviewed February 19, 2016
    8.0
    Excellent
    Sarah from Australia
    Business traveler
    executive studio suite
    Stayed 2 nights in February 2015

    Solid self catering option”

    Kitchenette was handy, room size, quiet area

    The first room I was put in was a basement room with some light but next to a generator with constant buzzing noise being irritating. I asked to move as the room had no phone reception and I was here on business so that was pretty poor. The moved me to the 5th floor which the lift didn't reach so an additional 3 flights of stairs was annoying, although the staff were great and moved the bags for me. The room was big by London standards and the kitchenette was handy if not particularly well stocked. In the middle of 3 tube stations so was easy to get around without being to noisy. Nothing much in the immediate area but not far from some restaurants and Hyde park. A solid choice, pretty good value for London.

    Reviewed February 15, 2015
    9.3
    Exceptional
    Colin from United Kingdom
    Couple
    executive studio suite
    Stayed 2 nights in November 2014

    London 24/26th November 2014”

    The hotel was well located, clean and the welcome was terrific'

    During the couple of days/nights of our stay we found the hotel to be ideal for wandering around the city. It was clean and our room was well furnished for those wishing to cater for themselves. The staff were very obliging and helpful.

    Reviewed November 30, 2014
    7.0
    Very good
    Gregorius from Indonesia
    Family with young children
    Executive Deluxe Studio Suite
    Stayed 4 nights in December 2013

    Affordable Hotel in London”

    Large room, fast internet, friendly staff

    Room was quite large, with pantry to make our stay even better. Staff was attentive, we were allowed to make an early check-in. Hotel was 10 mins away by foot from 4 tube stations. Not very close, but not that far either. Located in a quiet surrounding, but the closest high street is 10 mins away

    Reviewed January 07, 2014
    12345
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    • Excellent location
    • Buckingham Palace
    • Bayswater Tube Station is within 0.37 km