8.2
Excellent
/10
(860 reviews)See what guests said
See map
8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Art Work Space 130 m
Garway Medical Practice 240 m
Bayswater 240 m
Las Estrellas 320 m
Kensington Market 360 m
Bayswater Tube Station 370 m
Whiteleys 380 m
Archie Foodstore 390 m
Dance Art 420 m
Al Noor 450 m
Nearby landmarks
Natural History Museum 1.97 km
V&A - Victoria and Albert Museum 2.07 km
Madame Tussauds London 2.18 km
Buckingham Palace 3.18 km
National Gallery 3.84 km
The British Museum 3.93 km
Big Ben 4.31 km
London Eye 4.56 km
Tower of London 7.45 km
Tower Bridge 7.52 km
The Cleveland Hotel

"From checking in to checking out everything was outstanding."

Karen - December 3, 2019
Single Studio - Bed The Cleveland Hotel
Lobby The Cleveland Hotel
Lobby The Cleveland Hotel
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Removed from saved list
Newly renovated
Free Wi-Fi

The Cleveland Hotel

39-40 Cleveland Square, Hyde Park, London, United Kingdom, W2 6DA - See map
  • 370 meters to public transportation

  • Located in heart of London

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in London every 6 minutes on Agoda.com
Value for money7.8
Distance to city center2km
Location rating8.2
Nearest airportLondon City Airport (LCY)
Distance to airport16.1 km

Rooms available at The Cleveland Hotel

Excellent
Room comfort & quality
8.2
Luxury Studio Suite
Luxury Studio Suite
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Executive Deluxe Studio Suite
Executive Deluxe Studio Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed ...
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executive studio suite
executive studio suite
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Studio Suite
Studio Suite
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed
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Single Studio
Single Studio
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 single bed or 1 queen bed
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Studio Executive
Studio Executive
...
  • Shower
  • Kitchenette
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Single Room - Basic
Single Room - Basic
...
  • Shower
  • Kitchenette
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Luxury 1-Bed Suite
Luxury 1-Bed Suite
...
  • Shower
  • Kitchenette
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
  • Kitchenette
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Studio Standard
Studio Standard
...
  • Shower
  • Kitchenette
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Frequently asked questions

What time is check-in and check-out at The Cleveland Hotel?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Cleveland Hotel?

For those who wish to drive their own cars, The Cleveland Hotel has a car park that's close to the hotel. Self-parking is conveniently available at the hotel.

What is the smoking policy at The Cleveland Hotel?

The Cleveland Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about The Cleveland Hotel

  • 8.4
    Excellent
    Bathroom

    "Bathroom was also spotless and plenty of hot water."

    B

    |

    September 6, 2019

  • 10.0
    Exceptional
    Cleanliness

    "The apartment was clean, tidy and was spacious."

    Karen

    |

    December 3, 2019

  • 10.0
    Exceptional
    Staff 

    "👌 Staff were helpful, friendly and efficient."

    Karen

    |

    December 3, 2019

Property ranking|Compared to 13,490 London properties
See all rankings
Room comfort score
8.2/10
Service score
8.4/10
Cleanliness score
8.5/10
Cheapest price score
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
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Overall rating:
8.2
Excellent
860 reviews
Cleanliness
8.6
Facilities
7.4
Location
8.2
Read all reviews >
What travelers say they love:
Room was very clean and the bed was very comfortable.
B from United Kingdom
Couple
More about The Cleveland Hotel

More about The Cleveland Hotel

Well-positioned in Hyde Park, The Cleveland Hotel is the ideal point of departure for your excursions in London. The hotel lies 2 kilometers from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions such as Bayswater, Art Work Space, and Kensington Market.

The facilities and services provided by The Cleveland Hotel ensure a pleasant stay for guests. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, and express check-in/check-out are just a few of the facilities that set The Cleveland Hotel apart from other hotels in the city.

The Cleveland Hotel is home to 30 bedrooms. All are tastefully furnished and many even provide such comforts as LCD/plasma screen television, complimentary instant coffee, complimentary tea, linens, and mirror. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, The Cleveland Hotel hits the spot in many ways.

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Most talked about facilities

Housekeeping
13 mentions
Breakfast
7 mentions
Food & Dining
2 mentions
Internet
2 mentions

What they offer

8.0
Very good

"On the whole,I would recommend this hotel to others."

Mun

|

March 26, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Nearby restaurants

British cuisine
British cuisine
Terrace Restaurant at the Blakemore Hotel
120 m British, European, Gluten Free
Craven Cafe
290 m British, Cafe
Whites Restaurant
310 m British
American cuisine
American cuisine
ArtCafe
330 m American, Cafe
Gourmet Burger Kitchen - Bayswater
610 m American, International
Oliver's
630 m American, British, Steakhouse
European cuisine
European cuisine
Ef's
360 m European
Nando's - Bayswater
570 m European, Halal, Portuguese
Angelus
600 m European, French

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Cleveland Hotel from real guests

Overall rating
8.2
Excellent
From 860 reviews
8.6Service
8.5Cleanliness
8.5Location
Agoda Reviews (246)Booking.com Reviews (614)
Rating via Agoda8.0
/
10
Cleanliness8.6
Facilities7.4
Location8.2
Room comfort and quality8.2
Service8.5
Value for money7.8
High score for London
Rating
9+ Exceptional (39)
8-9 Excellent (38)
7-8 Very Good (36)
6-7 Good (15)
<6 Below Expectation (23)
Time of the year
Mar - May (20)
Jun - Aug (32)
Sep - Nov (59)
Dec - Feb (40)
Don't miss out!Users are booking a place in London every 6 minutes on Agoda.com
All guests (246)
All room types
All languages

Show reviews that mention 

Showing 151 verified guest comments
12345
9.3
Exceptional
Rebekah
Couple
executive studio suite
Stayed 1 night in October 2011

Great boutique hotel in good location”

size, cleanliness, mini kitchen

my partner and i stayed here for our first night in london and were extremely happy. the location was excellent and felt very safe, there were alot of eateries in the area (we tried the famous roast duck rice which was delicious), close to hyde park and 2 tube stations which were easily accessible. prior to our stay we were concerned when reading reviews about the small bathrooms however we did not find them a problem at all, the room and bathroom were very clean and of good standard. we had stayed in a big chain hotel for the rest of our stay in london and wished we had stayed at cleveland square hotel instead.

Reviewed October 28, 2011
9.3
Exceptional
Naomi from United Kingdom
Couple
executive studio suite
Stayed 2 nights in November 2013

Comfortable hotel, centrally located”

Attentive, efficient staff, high quality of room, central location in London

From the moment we arrived at the Cleveland, our stay was wonderful; the staff friendly, polite and attentive, the room delightful and the bed very comfortable. The kitchenette was well appointed and the bathroom, although small, perfectly adequate. We chose the Cleveland because of it's location and we were not disappointed; we recommend the hotel to anyone needing a base to sightsee in London and would book there again in the future.

Reviewed December 04, 2013
9.3
Exceptional
Gordon from United Kingdom
Couple
executive studio suite
Stayed 2 nights in October 2013

Ideal for short city break.”

Location close to underground and main line stations. Good clean room. Reasonable price.

If you are looking for a well priced room close to the train network then this hotel is ideal. It is situated about 15 mins walk from Paddington Station and 10 mins from Bayswater and Queensway (different lines on the underground system). There are plenty of hotels in the area but the Cleveland room was well priced and very much value for money. The room was of a good size, better than others we have stayed in, and we had an enormous comfortable bed. It was clean and when we asked for an extra towel this was delivered immediately and without issue. The check in and check out were efficient and there was no problem in leaving our cases for the day after checking out. We would recommend this hotel to anyone.

Reviewed November 04, 2013
9.6
Exceptional
Dale from United Kingdom
Couple
executive studio suite
Stayed 1 night in July 2019

Comfortable stay”

We booked the hotel for an event and were able to drop our bags early morning even though the room wasn’t ready until later so saved us having to take them with us. Friendly staff. Lovely building with ornate double height ceilings. Comfortable bed and quiet location though only 5 mins from Hyde Park and food/bars, and parking. Very clean and well thought out kitchenette with most things you would need for semi self catering if wanted. Not large room/bathroom but big enough and powerful shower and plenty of hot water. VERY slight redecoration required in shower area if I was to be picky about anything..but certainly not a issue for us. It’s not the Ritz, but neither is it Ritz money! Will definitely add to my list of places to stay at again.

Reviewed July 10, 2019
8.7
Excellent
Sau from Hong Kong
Family with young children
Executive Deluxe Studio Suite
Stayed 1 night in August 2013

Great and comfortable hotel”

Clean, nice area, friendly staffs.

Even we had stayed in Cleveland for only one night, we really enjoyed staying there and would like to share with our friends for sure. The design of the room is really comfortable and have a mini kitchen which was more helpful for cooking some simple food for our kid. The location is extremely good and quiet , nice condition of the bed and withe the help of all friendly staffs gave us a memorable stay in Cleveland Hotel.

Reviewed August 26, 2013
7.3
Very good
Leanne from Australia
Couple
executive studio suite
Stayed 6 nights in November 2011

Just the thing”

Great locaiton, generous room size, neat and clean

The Cleveland Square Hotel is in a great location a short walk from Paddington Station and surrounding amenities, in a lovely part of London that was a mix of hotels and beautiful residential buildings - easy access to the high street but far enough away from it to still be quiet. The room was a generous size, but the bathroom was quite small (but still perfectly functional). The furnishings and fit out of the room were clean and modern and generally of a high standard. The kitchenette was very small but well equipped, with other items (eg saucepans) available on request from reception. The staff we encountered were friendly and helpful. The Nespresso machine in the reception area was an extra treat. The only disadvantage of the hotel was that it was located in two adjoining buildings so we were shown to our room (number 28) using the lift (due to having luggage) then followed a maze of halls, doors and staircases - then the way in and out after that was via quite a few steep staircases, so for the those needing to avoid stairs, request a room on a lower floor or in the part of the building accessible by the lift. I would recommend the Cleveland Square to those looking for a hotel being central to London's attractions, but with a spacious and comfortable room to return to at the end of the day, with the option to eat in if desired. Overall, a great place to stay in London.

Reviewed December 05, 2011
8.3
Excellent
Calvin from Canada
Couple
executive studio suite
Stayed 2 nights in September 2013

Good stay for a weekend shopping trip”

Location, price, cleanliness

We stayed in Cleveland Hotel for a few nights to do some shopping in London. The hotel is located 5mins walk away from a few tube stations. So it has very good accessibility. Check-in Check-out process was very smooth. Great hotel to act as a base for London city activities.

Reviewed October 01, 2013
8.0
Excellent
Sarah from Australia
Business traveler
executive studio suite
Stayed 2 nights in February 2015

Solid self catering option”

Kitchenette was handy, room size, quiet area

The first room I was put in was a basement room with some light but next to a generator with constant buzzing noise being irritating. I asked to move as the room had no phone reception and I was here on business so that was pretty poor. The moved me to the 5th floor which the lift didn't reach so an additional 3 flights of stairs was annoying, although the staff were great and moved the bags for me. The room was big by London standards and the kitchenette was handy if not particularly well stocked. In the middle of 3 tube stations so was easy to get around without being to noisy. Nothing much in the immediate area but not far from some restaurants and Hyde park. A solid choice, pretty good value for London.

Reviewed February 15, 2015
10.0
Exceptional
Catherine from United Kingdom
Family with teens
Studio Suite
Stayed 1 night in February 2012

Newly refurbished hotel in a great location”

Beautiful rooms with all new fittings, very clean and tidy. 5 or 10 walk to tube stations

we booked this hotel a few days before we arrived for a fabulous price of £44 per room per night. the hotel staff informed us that it had completed its refurbishment only 2 weeks previous (maybe that was why the price was so good). the rooms were clean and fresh, with lovely bathroom facilities. the hotel has tried to keep the original features were possible with the original fireplaces in the bedrooms to add charm and character. the rooms all a kitchenette, tastefully hidden behind wooden doors, similar to those of the wardrobe. the kitchenette comprised of sink with liquid soap, drying towel etc, 2 ring electric hob, toaster, kettle, cups, plates etc.which we found great for a quick snack before bed and early morning breakfast (tesco express opposite tube station for food supplied). you can order a continental breakfast to be delivered to you door, but for a full english breakfast you needed visit a sister hotel across the road.

Reviewed March 04, 2012
8.4
Excellent
Rainer from Germany
Solo traveler
Stayed 4 nights in September 2019

Nice little base to explore London”

The hotel is in a great location within 5 min walk to Hyde Park and two nearby underground stations. Stayed in a room on the top floor. The room was on a smaller side but had enough space not to feel cramped. A small kitchenette is a nice touch. Wifi in the room I stayed was a bit a hit and miss maybe due to the fact that it was on the top floor. Attentive and friendly staff. With its central location and good value for money ratio, I would consider stayed there again on my next trip.

Reviewed November 04, 2019
8.3
Excellent
Eugene from Singapore
Couple
executive studio suite
Stayed 2 nights in April 2012

Nice hotel at a good location”

Well designed rooms with up to date technology, Good location

Stayed at this hotel during the last 3 days of my Easter trip with my girlfriend. Service was still acceptable, rooms were nicely decorated and spacious. Did I mentioned it came with a kitchen, so you can prepare lovely breakfasts for your loved ones! Price was slightly higher than hotels around it, but its worth it given the room facilities it had. Its about a 10minutes walk from London Paddington, so its very convenient. Only downside was the constant footsteps we heard as our room was located at the basement. Will definitely visit it again!

Reviewed April 17, 2012
9.0
Exceptional
Jen from United Kingdom
Solo traveler
executive studio suite
Stayed 1 night in April 2013

Just extremely pleasant”

Comfortable, clean, location

I stay in London quite regularly and gave not seen this hotel appear on my usual lists. Used agoda for the first time and found this. Receptionist was very helpful- she even carried my case to the room! The room was large and clean with a very comfortable bed and there was also a 'kitchen in the cupboard!' Strange arrangement with an extension lead, but otherwise super! Will definitely return.

Reviewed April 16, 2013
10.0
Exceptional
Karen from United Kingdom
Family with teens
Luxury Studio Suite
Stayed 2 nights in November 2019

Highly recommend. They had thought of everything. 10/10”

From checking in to checking out everything was outstanding. 👌 Staff were helpful, friendly and efficient. The apartment was clean, tidy and was spacious. We were in room 20. On our pillows when we arrived there was a chocolate Lindor santa on each pillow (x4). We loved this. ❤ Our room was cleaned during our stay and our bins were emptied, beds were made and fresh towels were provided. We liked how the kitchen was hidden away in a cupboard. There was a fridge, Hob, kettle, microwave, toaster, lots of plates, glasses and cutlery. Plus tea, coffee and cartons of little milks. The hotel provided washing up liquid, surface cleaner and a clean towel daily. There was lots of clothes hangers, a hair dryer, lots of pillows , shower gel, shampoo and conditioner and lots of quilted toilet paper. The beds were really comfortable and we slept well. The tv was in a good position and had a working remote. The room had an air conditioning unit which blew hot and cold air.

Reviewed December 03, 2019

Hey Karen, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ammy.

Responded December 16, 2019
The Cleveland Hotel
8.3
Excellent
PuiYing from Hong Kong
Family with teens
Executive Deluxe Studio Suite
Stayed 2 nights in January 2013

Lovely hotel but not a great location”

everything is nice and good service especially it has a little kitchen in the room

a bit confused finding the way to the hotel as it is quite far from paddington station (around 15-20mins walk if you know the direction) especially when we were carrying lots of luggages. after arriving to the hotel(Finally), there are some stairs to the entrance which is not very nice after the long walk with those heavy luggages. But the hotel staffs are nice and helpful and the environment and all the facilities in the hotel are nice and fine. we have a nice time staying there and it is a very quite area in London.

Reviewed January 16, 2013
8.4
Excellent
B from United Kingdom
Couple
executive studio suite
Stayed 1 night in June 2019

Nice hotel and quiet”

Stayed at this hotel for one night. Had asked for an early check in for 11am, but didnt actually get to the room until around 2pm. Left luggage at hotel and went for a walk around the area. The hotel is about 10-15 minute walk from Paddington station, which was great. For those who want to get a taxi from the station, be warned, taxi drivers dont seem to like small journeys and will challenge you why you dont walk to this hotel. Receptionist was very welcoming. The room was downstairs (under street level), so its nice and quiet. Room was very clean and the bed was very comfortable. Bathroom was also spotless and plenty of hot water. The kitchen sink and microwave facility is a great addition to a hotel room i feel, especially to make your own tea with a kettle. Location is 5 minute walk from shops and resteraunts. I would stay here again, but i felt that it was a little overpriced when we stayed there. All in all great place wonderful staff.

Reviewed September 06, 2019
9.7
Exceptional
ROSELYNN from United Kingdom
Couple
Luxury Studio Suite
Stayed 3 nights in September 2013

Excellent hotel, highly recommended”

Friendly, helpful staff, quiet location, modern and well-equipped

Very good. it was near to 3 subway stations, shopping, Hyde Park yet in a safe, quiet street.

Reviewed October 15, 2013
9.6
Exceptional
LORNA from United Kingdom
Solo traveler
Executive Deluxe Studio Suite
Stayed 9 nights in November 2020

Great hotel”

Really nice hotel friendly staff room clean all you could need bed comfy only negative being someone with mobility issues entering the hotel are 3 steps ( the do have a ramp that they can put down for wheelchairs ) I found it tricky to enter / exit as no grab rails . Accessible bathroom great walk in shower but no shower stool or slip mat Which again I found tricky as I was staying for a few weeks I brought one off Amazon . Other than that can’t really fault the hotel the front desk staff have gone out of their way to be helpful and all have been very friendly and approachable.

Reviewed November 19, 2020
7.2
Very good
John from United States
Family with young children
Luxury Studio Suite
Stayed 2 nights in April 2019

Almost awesome”

I wanted to love this hotel. When you walk down the street with gorgeous traditional London architecture and enter the hotel, you get pretty excited. However, there are a few things that made this hotel almost awesome but not actually awesome. First, the location is >0.5 mile from public transport and a bit tricky to find (since it blends in so well with otherwise residential street). I know that's not that bad, but with London's famous weather and young kids, this was a bit of a challenge to be so off beaten path. Second, the elevator is just weird. It doesn't actually take you anywhere near your room; rather, it drops you between landings of stairs, and you still have to go up stairs, around, and up some more to get to my room. This was incredibly confusing and tiring after a long flight. Afterwards it wasn't so bad. The room itself was amazing (for London). Super spacious, bright, quiet. Loved it, even though it was more homey than hotel glam. Ultimately, satisfied.

Reviewed June 09, 2019
8.3
Excellent
Leah from Australia
Couple
executive studio suite
Stayed 2 nights in January 2013

Lovely hotel in renovated old mansion”

Great price, lovely rooms

Tiny bathrooms but otherwise really lovely hotel in a great location walking distance to Hyde Park and Paddington Station.

Reviewed January 24, 2013
10.0
Exceptional
Philippe from Hong Kong
Business traveler
executive studio suite
Stayed 4 nights in February 2016

Very good value ”

Good location , rooms larger than average, good internet, mini kitchen in room, reasonable prices via agoda. Things to watch out for: basement rooms have no phone signal. You may need to ask recover ion to switch in the heating they seem to switch if off every morning. I like this hotel ... Very good value, have been there on 3 visits already

Reviewed February 19, 2016
12345
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