The Clift Royal Sonesta Hotel
The Clift Royal Sonesta Hotel
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9.6
Exceptional

"Staff is helpful."

Thomas

|

February 26, 2018

Deluxe Suite - Guestroom The Clift Royal Sonesta Hotel
Deluxe Suite - Guestroom
See all 11 photos
Deluxe Suite - Guestroom The Clift Royal Sonesta Hotel
Deluxe Suite - Guestroom
See all 11 photos
Alamo Square - 2.37 km from property The Clift Royal Sonesta Hotel
Alamo Square - 2.37 km from property
See all 11 photos
Golden Gate Park - 6.23 km from property The Clift Royal Sonesta Hotel
Golden Gate Park - 6.23 km from property
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See map The Clift Royal Sonesta Hotel
See map
Exceptional
Location
9.0
See all 11 photos The Clift Royal Sonesta Hotel
See all 11 photos
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What guests are saying:
it's really good
jason from Singapore
Family with young children
Concierge was fantastic so helpful. I felt extremely comfortable at the hotel which was really important as a single female traveller
Alex from United Kingdom
Solo traveler
Clean, centrally located, comfortable
Marissa from Malaysia
Business traveler
The staff were supremely helpful. Room Service/Food is a expensive for what you get - $50 for a burger is a bit over the top.
courtney from United Kingdom
Business traveler
It was a great stay! I will most definitely come back and recommend this hotel to others.
Leah from United States
Business traveler
Everything was great except staff. Staff weren't as friendly/helpful and did not genuinely care about guests. For the price we paid we were disappointed with the minimal friendliness and poor follow through with requests.
Wendy from Australia
Couple
Very nice accommodations and centrally located in downtown. I would stay there again if I stayed in SF.
Lance from United States
Couple

The Clift Royal Sonesta Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 264 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.6
Value for money7.7
Distance to city center0.3 Miles
Location rating9.0
Nearest airportOakland International Airport (OAK)
Distance to airport17.9 km
  • 410 meters to public transportation

  • Airport transfer

  • Located in heart of San Francisco (CA)

  • Bar

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
Standard
Standard
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 super king bed
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 39 m²/420 ft²
  • Street view
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Studio
Studio
...
  • Room size: 44 m²/474 ft²
  • Street view
  • 1 super king bed
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Double Room
Double Room
...
  • Room size: 29.26 m²/315 ft²
  • City view
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Deluxe King
Deluxe King
...
  • Non-smoking
  • Shower and bathtub
  • 1 super king bed
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One Bedroom Suite
One Bedroom Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 super king bed
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Deluxe One Bedroom Suite
Deluxe One Bedroom Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 super king bed
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Two Doubles
Two Doubles
...
  • Non-smoking
  • Shower and bathtub
  • 2 double beds
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Studio Queen
Studio Queen
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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Preferred King
Preferred King
...
  • Non-smoking
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What people love about the property

  • 9.3
    Exceptional

    "It was a great stay!"

    Leah

    |

    February 21, 2016

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More about The Clift Royal Sonesta Hotel

More about The Clift Royal Sonesta Hotel

9.6
Exceptional

"The staff were supremely helpful."

courtney

|

March 24, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Velvet Room at Cliff Hotel
20 m American
Aveline
20 m American, Contemporary
David's Delicatessen & Restaurant
40 m American, Delicatessen
Asian cuisine
Asian cuisine
Coco Bang
80 m Asian, Korean
Chabaa Thai Cuisine
100 m Asian, Thai
King of Thai
100 m Asian, Thai
Cafe
Cafe
Gallery Cafe Live
110 m Cafe, Contemporary
Joy's Place
110 m Cafe
mangos cafe
120 m Cafe, Mexican

What they offer

9.2
Exceptional

"Concierge was fantastic so helpful."

Alex

|

April 20, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (264)Booking.com Reviews (1628)
8.3
/
10
Cleanliness8.6
Facilities7.5
Location9.0
Room comfort and quality8.4
Service8.4
Value for money7.7
Provided by verified guests of Agoda
All languages
All guests (264)
All room types
Showing 193 verified guest comments
12345
9.6
Exceptional
JOEL from United States
Couple
Deluxe King
Stayed 4 nights in November 2018
Nice Location”
Pros - Hotel is in the middle of downtown, just a 5 minute walk to Union square and a $10 lyft ride to fisherman's wharf. The hotel bar (Red Room) is awesome, good drinks and good food. Walgreens is across the street and if you use the car share app Maven, the pick up location is right next door. We used it to rent a car for the day to go to Muir woods.
Reviewed December 05, 2018
9.6
Exceptional
Ron from United States
Business traveler
Deluxe King
Stayed 4 nights in November 2018
My new home in San Francisco”
Been going to the Clift for years but last weekend was the first time I ever stayed. The reception by the front desk staff was phenomenal! They took care of me from the moment I arrived until the moment I left. Special shout out to Heather, Barbara and Jing - made my stay extra fun! I Stay groovy
Reviewed November 09, 2018
10.0
Exceptional
Lori from Thailand
Group
Stayed 1 night in June 2018
Wonderful Place! My 4th Stay”
It;s great to be back at the Clift. I recommended 2 other friends in our group to stay here as well. they had a huge room. The lovely gal at the reception kindly upgraded my sister & I to the super super stylish 1-bedroom suite. This was amazing and we were celebrating my sister's upcoming wedding... and had just been camping in Yosemite for 3 days, so the upgrade was much appreciated! It was nice to have the staff look after us when we mentioned the special occasion.
Reviewed August 13, 2018
8.0
Excellent
FERNANDO from United States
Business traveler
Deluxe King
Stayed 2 nights in October 2018
Good hotel close to restaurants and bars”
Nice hotel, comfortable with well-decorated rooms. Amenities are good and common areas are stylish. The Velvet Room is a really nice place to have a drink and the hotel is close to a bunch of restaurants and bars. Valet parking is expensive taking into account there are two parking garages less than a block away at a much lower price. Staff is friendly.
Reviewed October 31, 2018
6.0
Patrick from Philippines
Solo traveler
Studio King
Stayed 3 nights in October 2018
Above average”
It is true that they do charge a facility for the whole stay, I was no informed and I was surprised. Total of 3 nights, I got billed 84USD. It was not explained thoroughly. Also, I got billed for something even they cannot understand why, patently there’s a computer glitch that automatically charge day credit card. Good thing my bank always informs me of purchases. They said they released it already together with the deposit. I’d have to every that. Overall the location was very nice, the rooms need an update, but the bed is really very comfortable. If not for the surprising facility fee, I would consider staying here again. But then again, not.
Reviewed October 18, 2018
9.2
Exceptional
Melinda from Australia
Family with young children
Stayed 3 nights in September 2018
Great hotel with amazing staff”
The staff blew us away here, always extremely friendly and helpful. The location was pretty good, easy walk to Union Square and plenty of restaurants nearby. We originally thought we wanted to stay in Fisherman’s Wharf area but upon arrival realised that this location was far better with more options. Plus a Walgreens right across the road. The room was huge with a large sitting area and the two double beds. Plenty of space for a family of four. The main bar area was beautiful too, great for an unwind at end of day.
Reviewed October 05, 2018
9.6
Exceptional
Ann from United States
Group
Deluxe King
Stayed 3 nights in August 2018
Exceptional”
This hotel is centrally located and a great place to stay in San Francisco. The modern decor is very attractive and the rooms are spacious and very clean. The bar, which is Art Deco and still maintains many original details from the 1930s, is beautiful and a wonderful place to have a drink. The hotel staff is helpful and friendly. I’d definitely stay here again.
Reviewed August 10, 2018
8.3
Excellent
Gail from Singapore
Group
Stayed 1 night in June 2014
Pleasant hotel, well designed, good staff”
Location, friendly staff, clean chic room design
I had a really pleasant stay here- didn't stay for long since we only needed it for 1 day, but i'd highly recommend this hotel for travelers to SF wanting a fuss free and comfortable stay. Staff were friendly and helpful. The location of the hotel made shopping super convenient, and the room was tastefully designed. Overall i really enjoyed the decor of the place.
Reviewed June 30, 2014
10.0
Exceptional
michal from Israel
Solo traveler
Stayed 3 nights in April 2014
best hotel i was in US”
service design comfortable bed
great great hotel.the staff were amazing they gave me free wifi although wasnt included in my original fare.you can walk to all major attractions and the shopping area. there is very good bar in the hotel. the room was very quiet. i love that hotel.
Reviewed April 08, 2014
8.0
Excellent
David from Canada
Solo traveler
Stayed 1 night in December 2012
Nice hotel in the middle of the city”
Awesome nightlife at the bar
Great hotel, got a good deal on agoda. Only problem that there was a long line to check in and the hotel really didn't do anything about it. Rooms are clean and cool. The bar/restaurant downstairs is a very happening spot so you don't have to leave your hotel literally to go out.
Reviewed January 02, 2013
6.4
Good
Elizabeth
Solo traveler
Deluxe King
Stayed 1 night in October 2018
Paper thin walls. Stay somewhere else.”
This place is smoke and mirrors... The rooms look great in the dark but the carpet and bathrooms need a major cleaning. I don't think this is a 4 star property in any way. I currently have the white noise app on my phone as high as it will go because the walls on either side of me are paper thin and can hear every word (and moan) of the neighbors. There's a $28 facility fee which includes internet but is higher than either the W or the Hilton's fees... this is also minor quibble, but there are no robes/coffee makers or other comforts in the room. I came here as a treat after sleep training my baby to get a much needed night's sleep, and the price was right, but I should have stayed home. Keep looking. There are much better properties in SF!
Reviewed October 28, 2018
9.6
Exceptional
Wee from Singapore
Group
Two Doubles
Stayed 1 night in August 2018
Exceptional”
There are some mandatory fees
Reviewed September 01, 2018
3.6
Mariya from United States
Group
Deluxe King
Stayed 1 night in August 2018
Ridiculous fees and poor customer service”
We were charged $40 to change rooms from a King to 2 queens (most hotels don't charge or charge much less) and a "resort" fee. We were not told the resort fee was mandatory until checkout, so were not even able to take advantage of it. I called customer service and spoke to Janice, who told me someone would contact me within 48 hours. I have yet to receive a call back. The fees are ridiculous but the customer service was disappointing.
Reviewed August 18, 2018
4.4
Mickael from Hungary
Family with teens
Stayed 4 nights in July 2018
Bad smell in the room ”
Good location and friendly staff. But the hotel is very pricey for the comfort provided. The rooms are quite old, including windows (expect noise from the outside). And there is little noise reduction from the neighbors... we could hear the guy snoring in the room aside. Finally, we had a bad luck with a room with a very bad smell from the bathroom. Finally the hotel made a double payment for the room (image the price of 4 nights). 7 days after we have still not been reimbursed. The hotel says they already paid us back and the Bank that no reimbursement has been made... quite a mess and not professional.
Reviewed August 07, 2018
9.2
Exceptional
Frederick from United States
Solo traveler
Preferred King
Stayed 3 nights in October 2018
The front desk staff was wonderful at assisting me during the check in process. T ”
I was denied extra time to check out but understood since the hotel was fully booked for the following night.
Reviewed October 24, 2018
9.2
Exceptional
Wei from Macau
Business traveler
Two Doubles
Stayed 4 nights in October 2018
chic and convenient”
clean & contemporary environment
Reviewed October 19, 2018
10.0
Exceptional
Allan from United Kingdom
Couple
Stayed 3 nights in September 2018
Highly recommended hotel”
Great location. Great value for money. Only negative is there is no coffee facilities in room but there is free tea & Coffee in the hotel lobby.
Reviewed September 14, 2018
8.8
Excellent
SOOJIN from South Korea
Group
Stayed 2 nights in December 2017
Very spacious and nice room ”
Location was very good for shopping and sight seeing. Price is very reasonable room is so big and clean. Bed comfortable over all i liked it so much. I will definitely book again for next visit!
Reviewed January 04, 2018
5.2
Joanne from Australia
Couple
Stayed 4 nights in June 2017
Above average”
staff were uninterested, over charged when told they wouldnt add daily hold on c/c . The room smelt like drains, no shampoo etc had to ask, mini fridge didnt cool. Doorman were miserable. never told about tea and coffee for the morning. Ordered tea on evening at the lounge opposite desk watched and waited while waitress came and went for 15 mins then we approached her and she had forgotten about us, not happy. Will never come back or recommend
Reviewed June 12, 2017
8.0
Excellent
EUNG from South Korea
Solo traveler
Stayed 2 nights in May 2017
What a nice hotel~!”
1) Location is really good. The hotel is located near Union Square. 2) The room is clean. 3) I like the bicycle rental service. (maybe only for first comer & only for a day) 4) the entire atmosphere is artistic, stylish, and manish.
Reviewed May 24, 2017
12345
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  • Exceptional location
  • Union Square
  • Powell Street Subway Station is within 0.41 km