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7.8
Very good
3,537 reviews
3,537 reviews
"Near mrt, clean."
"The room was cleaned and the bed was pretty confort."
"The hotel location is only 3 minutes walk from Huanbei Taoyuan metro station and is quite easy to find."
"Great location, it near the train station (3 mins walk)"
"The hotel is great, room size is large and I like the decor."
8.5
Excellent
Location rating score
The Cloud Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Zhongli District part of Taoyuan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gloria Outlets. This 3-star property features restaurant to make your stay more indulgent and memorable.
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Room service
Tours
5 travelers have booked today.
Value for money | 8.0 |
Distance to city center | 3km |
Location rating | 8.5 |
Nearest airport | Taiwan Taoyuan International Airport (TPE) |
Distance to airport | 12.6 km |
What measures does The Cloud Hotel take in terms of hygiene, safety, and cleanliness?
The Cloud Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, temperature check for guests and staff, and first aid kit for further safety measures and hygiene protocols.
Does The Cloud Hotel offer an option for contactless check-in and check-out?
At The Cloud Hotel, guest visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
How many floors does The Cloud Hotel have?
The Cloud Hotel has a total of 8 floors.
How long do travelers normally stay at The Cloud Hotel?
Verified past guests that have stayed at The Cloud Hotel had an average nightly stay of 1 night at this property.
What was the average room rate for The Cloud Hotel been in the past month?
The average room rate for The Cloud Hotel in the past month is 1508.04 TWD, compared to city's average of 2320.09 TWD.
In which languages can The Cloud Hotel's employees communicate?
The Cloud Hotel can converse in 2 languages and supports popular languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment cards are supported at The Cloud Hotel?
The Cloud Hotel supports up to 4, with payment card options such as Visa, MasterCard, and UnionPay.
What is the verified guest review consensus about The Cloud Hotel's food?
71.0% of our verified visitor reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for The Cloud Hotel down in the review.
What is the average rating that verified Solo travelers' have given to The Cloud Hotel?
Past solo travelers that have stayed at this property have given The Cloud Hotel an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Couples' have given to The Cloud Hotel?
Past couple travelers that have stayed at this property have given The Cloud Hotel an average rating of 7.8. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Group travelers have given to The Cloud Hotel?
Past group travelers that have stayed at this property have given The Cloud Hotel an average rating of 7.8. You can check out more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
10
"Near mrt, clean."
lina
|
May 3, 2023
8.4
"The room was cleaned and the bed was pretty confort."
Henry
|
May 3, 2023
9.6
"The hotel location is only 3 minutes walk from Huanbei Taoyuan metro station and is quite easy to find."
Jayis
|
May 4, 2023
The Cloud Hotel
Make everyday special with all that Taoyuan has to offer with a stay at The Cloud Hotel. If you prefer an easy access to general goods and shopping, you'd love to stay at The Cloud Hotel and take advantage of being just 5.3 km from Gloria Outlets.
At The Cloud Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Taoyuan is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at The Cloud Hotel. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at The Cloud Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.
Dining and things to do
A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Enjoy the countless activities offered at The Cloud Hotel. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Reasons to stay here
Find rooms here that are cheaper than 93% of all other options in the city.
Guests who stayed at this hotel have scored it higher than 81% of accommodations in the city.
7.1
Breakfast
11 mentions
Housekeeping
9 mentions
Food & Dining
2 mentions
Internet
1 mention
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The parking space is served on a first come, first served basis and couldn't be reserved. There is no guarantee that parking spaces will be available in all rooms.
Hotel will not be responsible for vehicle storage.
Based on safety considerations, the tourists must find other parking lot if hotel's parking lot is full.
Show reviews that mention
Vacation”
If you are going to join any event in the sport centre, this is an excellent place to stay. The hotel is just next to the MRT and bus stop. Greenfield is very close to walk with. Room is spacious. Easy to access food and stationery shop ;)
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Great hotel near the MRT”
Clean, good breakfast & 30 minutes on the MRT to Taoyuan airport.
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Clean and large room”
2 mins from MRT station, room is clean and large, checkout before 12. Very satisfied experience! Thank you !
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Dear Guest, Warmest greetings from Cloud Hotel and thank you for taking your precious time to share your experience with us. We look forward to welcoming you back to Cloud Hotel soon in the near future!
Great location to fly out the next morning ”
Reception staff couldn't access kitchen to get me a knife. Everything else was perfect
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Cause your displeasure, we are very sorry. Thank you for staying with us.
Very near to mrt station”
The hotel very close to mrt huanbei station and close to taoyuan airport
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Great Location Located Near Huan Bei Station”
The location was nice and just location near to Huan Bei Station which linked to Taoyuan International Airport. Breakfast was quite nice and facilities of hotel quite amazing. Probably will come back again if want to rush for departure of flight on next day.
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Excellent”
Breakfast was very local. Location was good, 2 minutes walk from train station. Room facilities very basic.
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Great location. ”
Simple hotel good for layovers between your flights.
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Good Location”
It's located near mrt station. Overall is clean.
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Need improvement on front desk”
The location is great. The hotel and A21 mrt is less than 5min away. The room is clean and spacious. The hotel surrounding have some eatery which you can dine in. But there's no convenience store nearby the nearest is like 10-15min away. The hotel front line need more improvement in their services. The willingness to help guest is not there, the cleaner is friendlier than the front desk staff (they neither smile nor great) and am surprise that when we return to collect our luggage the front desk staff tell us.. you push open that door (while she sit at her seat) you see your luggage just take. Was abit stun coz usually such room is not suppsed to be enter by guest. Overall, still acceptable if you do not have any expectation.
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Good for transit”
Easy access from to TPE.
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Good”
The hotel itself is quite okay and clean. It's just next to A21 station, so it's convenient if you are leaving for airport in the morning.
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Very good”
For Short stay only, Good location near High speed train station
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Above average”
Less than 200 meters from the last MRT station. For traveler with luggage or visitors going to the surrounding areas at nearby stations as well as to the airport, this is a very convenient location. Breakfast could need some improvement.
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Above average”
Good location but overall cleanliness and facilities can improve
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Above average”
a little dirty. the floor has so many hair strands and the airconditioning unit was hot
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MRT降りてすぐそこ!Right by the MRT station”
Convenient location. 5 min walk from the MRT station. You Bike station is also nearby. The room was very compact, some hairs left on the floor, the front desk staff was awful, but the breakfast was unexpectedly nice. I may come back for the breakfast, but definitely not for the service at the front.
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You get what you pay for.”
Saw 2 roaches in 3 nights. The bathroom has mildew in all the corners and crevasses. The air conditioner was loud and has very limited control. Carpet in hallways was very dirty and full of stains.
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Above average”
good location as it's near the MRT station. big room but old. no housekeeping.
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Bad experience”
We were really disappointed. It does not look as in the photos! The hotel smelled bad, it was not that clean, the room was COLD, the reception lad could not speak English AT ALL, hard to communicate. The breakfast was smelly and too oily. No no no. The only good thing is that it was close to the airport...ok for a layover.
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Cause your displeasure, we are very sorry