7.5

Very good
/10
(363 reviews)See what guests said
View4
Breakfast1
Children's activities1
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Udo 4.0 km
Manjanggul Cave 16.6 km
Dongmun Market 38.2 km
Hallasan National Park 39.3 km
Mysterious Road (Dokkaebi Road) 41.6 km
Jeongbang Waterfall 42.0 km
Cheonjiyeon Falls 43.1 km
Teddy Bear Museum 54.3 km
O’sulloc Museum 62.7 km
Nearby landmarks
Bokseongmanmul Mart 550 m
Dongamsa Temple 840 m
Seongsan Ilchulbong Peak 860 m
Sungsan 1.1 km
Sunrise view 1.3 km
Ojo Market 1.4 km
Siksan-bong 1.5 km
Sunrise+horse 1.7 km
Tamnanongsusan 1.7 km
Yuchaeggoch Location 1.8 km
The Cloud Pool&Spa

"Very calm and picturesque location."

Yana - October 20, 2019
Deluxe Room - Bedroom The Cloud Pool&Spa
Swimming pool [outdoor] The Cloud Pool&Spa
Swimming pool The Cloud Pool&Spa
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Free Wi-Fi

The Cloud Pool&Spa

308 Seongsan-ri, Seongsan-eup, Seogwipo-si, Seongsan, Jeju Island, South Korea, 699-903 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

  • Dry cleaning

Your dates are popular among travelersPopular destination! Properties in Jeju Island are being booked every minute!
Value for money7.2
Location rating8.6
Nearest airportJeju International Airport (CJU)
Distance to airport41.5 km

Rooms available at The Cloud Pool&Spa

Excellent
Room comfort & quality
8.4
Platinum Suite
...
  • Room size: 85 m²/915 ft²
  • Ocean view
  • 1 super king bed
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Ocean Suite Room
...
  • Room size: 63 m²/678 ft²
  • Ocean view
  • 1 super king bed
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Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 super king bed
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Pacifica Suite
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 super king bed
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Duplex Room
...
  • Room size: 54 m²/581 ft²
  • Ocean view
  • 1 super king bed
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Deluxe Suite
...
  • Balcony/terrace
  • Shower
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Suite
...
  • Balcony/terrace
  • Shower
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Premier Suite
...
  • Balcony/terrace
  • Shower and bathtub
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Executive Suite
...
  • Balcony/terrace
  • Shower and bathtub
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Deluxe Studio
...
  • Room size: 33 m²/355 ft²
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Frequently asked questions

What time is check-in and check-out at The Cloud Pool&Spa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Cloud Pool&Spa?

For those who wish to drive their own cars, The Cloud Pool&Spa has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jeju Island with private transportation, the hotel can arrange taxi service.

What is the smoking policy at The Cloud Pool&Spa?

The Cloud Pool&Spa does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood
Property ranking|Compared to 1,375 Jeju Island properties
See all rankings
Room comfort score
8.4/10
Location score
8.7/10
Room size
63 sqm.
Cheapest price score
Better than
94
%
of Jeju Island properties
Better than
93
%
of Jeju Island properties
Bigger than
90
%
of Jeju Island properties
Better than
79
%
of Jeju Island properties
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Overall rating:

7.5

Very good
363 reviews
Cleanliness
7.5
Facilities
6.9
Location
8.6
Read all reviews >
More about The Cloud Pool&Spa

More about The Cloud Pool&Spa

Ideal for fun and relaxation, The Cloud Pool&Spa is located in the Seongsan area of Jeju Island. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by The Cloud Pool&Spa ensure a pleasant stay for guests. To name a few of the hotel's facilities, there is free Wi-Fi in all rooms, Wi-Fi in public areas, a car park, BBQ facilities, and restaurant.

The ambiance of The Cloud Pool&Spa is reflected in every guestroom. Suite Room types provide a private pool which will make your journey perfect. The hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, The Cloud Pool&Spa hits the spot in many ways.

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Most talked about facilities

Breakfast

3 mentions

Swimming Pool

3 mentions

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Cloud Pool&Spa from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.5
Facilities6.9
Location8.6
Room comfort and quality8.4
Service7.2
Value for money7.2
High score for Jeju Island
Rating
9+ Exceptional (55)
8-9 Excellent (31)
7-8 Very Good (32)
6-7 Good (19)
<6 Below Expectation (60)
Time of the year
Mar - May (47)
Jun - Aug (60)
Sep - Nov (52)
Dec - Feb (38)
Don't miss out!Properties in Jeju Island are being booked every minute!
All guests (363)
All room types
All languages

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Showing 197 verified guest comments
12345
8.4
Excellent
Ka from Hong Kong SAR, China
Family with teens
Deluxe Room
Stayed 1 night in April 2016

Family Road Trip. Relaxed. Healing indeed.”

Location: close to Seongsan Ilchulbong, walkable from hotel. Very close to U-Do, in 10-5 mins walk. Ocean view and you can wake up with a beautiful sunrise at the ease in your bed Stayed at room with indoor pool and jacuzzi with a stunning review. Relaxed. Nice place for family and couples.

Reviewed April 24, 2016

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8.4
Excellent
Siew from Singapore
Couple
Deluxe Room
Stayed 1 night in May 2019

Beautiful scenery”

It is very near to Seongsan summit and we could wake up at 5am to hike to the peak of the mountain to watch the sunrise. Within a short walk around 10 mins, there are many restaurants available. Especially like the spa at the balcony of our room to relax our muscles after the hike. We had dinner downstairs the room. There are only 2 choices of burger and we had both. Food aesthetics are very beautiful as well as tasty.

Reviewed June 01, 2019

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7.2
Very good
Yana from South Korea
Family with teens
Stayed 4 nights in October 2019

Very good”

Very calm and picturesque location. The main pool is not well maintained and not heated at all. Also as it is in front of the hotel restaurant everyone including outside visitors is watching. It was lovely to use our jacuzzi which is on the private patio after a long day of exploring, Jeju Island. Breakfast was very basic and cold. The only positive about this hotel is its location, facing the sea, amazing view and fresh air.

Reviewed October 20, 2019

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8.8
Excellent
Robert from United States
Solo traveler
Duplex Room
Stayed 2 nights in August 2020

Amazing place to escape and find some serenity”

The hotel is pretty much contact-less. Door key via a web app was exciting. Views from the room are spectacular. Private spa tubs in most rooms available to use at your leisure are totally worth it!

Reviewed October 20, 2020

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5.6
Ajay from Australia
Group
Duplex Room
Stayed 1 night in August 2019

Above average”

The property has a beautiful view, the rooms are very wow, but the whole experience is let down by things needing a bit of maintenance, and very poor customer service. First it is very close to seongsan, walkable with good free parking. The reception staff were not very welcoming, she just handed us the key, said nothing else and walked off, no direction to the room or anything. Their restaurant was average looking although we didn't eat there, seemed very expensive. Pool is quite small but has a great view. The rooms are the highlight, we had a two story loft with a great outdoor spa. But the rooms are definitly in need a of a bit of maintenance in a few areas around but overall good. The other thing that let the hotel down was that they aren't very generous with outfitting the rooms and generally try to nickel and dime you for everything. No bin in the kitchen, only one pot, minimal utensils, no microwave even though there's a stove. Extra cost for more than one pillow, etc

Reviewed August 16, 2019

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6.8
Good
kit from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 1 night in May 2018

Overpriced room”

The location is quite remote. I have ordered a cappuccino and the coffee was overpriced and was horrible. The water heater was broken at night and it took the staff over an hour to fix it, not a good experience 👎🏻👎🏻 Staff Mr Song was very helpful. He speaks fluent English and has helped us a lot with the issues we had at the hotel. The view was spectacular because the hotel was right next to Seongsan, IChulbong. But in general, I considered that the room was overpriced for the service we received.

Reviewed May 17, 2018

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8.0
Excellent
Robin from Hong Kong SAR, China
Couple
Pacifica Suite
Stayed 2 nights in November 2019

Lovely retreat ”

This hotel was a lovely retreat, in a quiet part of town -- I wouldn't recommend getting a room with an outdoor pool unless it is the warmer months, as the pools are not at all heated and are very cold -- the hot tub and view were lovely however.

Reviewed November 11, 2019

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7.7
Very good
KIT from Hong Kong SAR, China
Group
Deluxe Room
Stayed 1 night in September 2015

IT'S LOCATION IS GREAT ENJOYING WONDERFUL VIEW.”

LOCATION...FACING THE OCEAN & NEAR SEONGSAN PARK...DON'T HAVE TO WAKE IN THE MIDDLE OF THE NIGHT FOR THE SUN RISE; BRAKFAST. ROOM IS CLEAN & TIDY.

THOUGH NOT DELUXE BUT IT'S A KIND OF UNIQUE. THE BEST AROUND THE SEONGSAN PARK AREA. SUGGEST TO IMPROVE DRING GRUIDE FOR DRIVERS WITH GPS. NOT EASY TO FIND.

Reviewed September 21, 2015

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6.0
Cornelia from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in August 2018

Above average”

5 star rate with 3-star room/services, photos look a lot nicer. -No safe in the room, -No black-out curtain, very bright in the morning -Room was not cleaned for the first night, -The water in the jacuzzi seemed used and unchanged from previous use, -Informed the cafe staff (who are also the hotel staff) about the clogged drain in the shower (when we just checked in) but nothing was done about it, -Staff could barely speak English although they tried to be friendly -Coffee capsules was not replenished, -Housekeeping service was unreliable (read from other reviews as well) This so-called hotel (I won't call it a hotel as a hotel offers a variety of services) needs to beef up or has a long way to go in order to charge such expensive rate. Location is however fantastic.

Reviewed August 23, 2018

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6.4
Good
Jocelyne from Canada
Family with teens
Deluxe Room
Stayed 1 night in May 2019

Great location and view”

Located close to aquaplanet Jeju and right in front of Songsan Ilchulbong. We had breakfast at the hotel cafe watching Songsan Ilchulbong, it was amazing! Also it was nice to enjoy hot tub watching sea. The only downfall was the pool size. It was very small compared to picture and it was actually different than how it looked on the ads.

Reviewed May 16, 2019

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6.4
Good
Jocelyne from Canada
Family with teens
Pacifica Suite
Stayed 1 night in May 2019

Great vire facing sea and sonsan Ilchulbong”

Excellent view, facing sea from hot tub in the terrace. You can also watch Songsan Ilchulbong from hotel cafe, it was awesome. However, Swimming pool is a lot smaller than pictures on the ads, the length may be size of 2 bath tub? The pool and the fence looked also very outdated and old. Needed to pay additional ₩100,000 to get pool heated for 2 hours in advance. looked forward to private family swiming time by the sea but ended up only using it for may be 15 min max. It was too small and old. Breakfast ends at exactly at 9:30am. No foods availavle after 9:30. Not even a toast , cereal or bagel. So if you need a breakfast be at the cafe before 9:30.

Reviewed May 17, 2019

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6.8
Good
maisie from Hong Kong SAR, China
Solo traveler
Duplex Studio
Stayed 1 night in January 2019

Worth for the view”

Worth for the view! We stayed in a Duplex Studio room. Best view in the Island. Convenient parking slot (walking distance less then a minite). Peopeles are frirndly and helpful but English speaking tourist may found difficulties in communication.

Reviewed January 27, 2019

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10.0
Exceptional
Deanna from Singapore
Group
Duplex Room
Stayed 1 night in October 2018

Amazing experience”

Beautiful loft with a rooftop hot tub! Views are amazing from every angle at the hotel. Would definitely recommend.

Reviewed October 29, 2018

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5.6
Jong from Canada
Couple
Ocean Suite Room
Stayed 2 nights in September 2018

Above average”

Reservation through agoda is not the same deal as you see on their website. Breakfast is like buffet style which is totally not worth of its cost. I recommand eating out. The 'happy hour' deal was not very satisfying neither. Maybe you'll like it if you like pizza that tastes like a dessert. Room is nice though. I recommand going here during hot summer and hot summer only. There is so much wind that it makes waves in the pool.

Reviewed September 19, 2018

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9.2
Exceptional
Lam from Hong Kong SAR, China
Family with teens
Duplex Room
Stayed 4 nights in July 2018

A good place to see the sunrise. The staffs are very helpful even they are not good at English. ”

The room is very nice and you face the sea when you stay in jacuzzi.

Reviewed August 04, 2018

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4.0
priscilla from Canada
Couple
Duplex Room
Stayed 2 nights in April 2019

Could not check in, not clean”

Requested early check in at 1ish (saw other review that they couldn’t check in til 3 sharp) didn’t want to risk going and not getting our room without a confirmation. There was no confirmation so we ended up checking In at 10pm. The reception was closed (agoda confirmation said check in after 3pm but did not mention the limitations). Couldn’t check in the first night, bumped into some hotel guest who tried to call the hotel but no luck. Came back next morning to check in for day 2, staff told us breakfast times and gave us passcode and room number. Five mins after going to our room staff rings the bell telling us our rate does not include breakfast. Hotel would not refund and claims that we requested for free breakfast as compensation for first night. (???) Stay was just average - room was simple, walls chipped, washroom had hair and some mold, panel for the jacuzzi was half broken (and since it was late and no staff on duty we could not call and ask for help). Zero service.

Reviewed May 15, 2019

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6.0
Chen from Malaysia
Couple
Ocean Suite Room
Stayed 1 night in May 2019

Poor Cleanliness”

The toilet was dirty especially at the toilet bowl area. It was not cleaned thoroughly and the urine smell was so heavy that I can smell it once open the door. The room was poorly maintained. Only 2 soft pillows for a king bed. The gliding door was dirty too. The handle of the chair was also broken. No breakfast.

Reviewed May 22, 2019

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9.2
Exceptional
Hillary from United States
Solo traveler
Duplex Room
Stayed 2 nights in June 2016

Great boutique hotel.”

Staff were helpful and very accommodating

Reviewed June 26, 2016

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5.2
jason from Singapore
Couple
Deluxe Room
Stayed 1 night in May 2019

Above average”

Location is hard to find. Access is only through a small cement road or path big enough for one car. Most staff cannot speak English. We stayed on the first floor and have to carry our own luggage up to the room.

Reviewed May 22, 2019

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10.0
Exceptional
hong from South Korea
Couple
Duplex Room
Stayed 1 night in August 2018

Exceptional”

everything was fine. nice pace

Reviewed August 20, 2018

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