Exceptional”

Amazing hotel, located in downtown, massage and night market are nearby, all the facilities are ready for cooking. Family Knife, chops, cooking table even with 4 chairs. Washing machine and many hangers are available. Very nice service. Expect for the future trip.

Exceptional”

Good location with a nice view to Nha Trang beach. The room is bright and clean, however, as the building is near the street, residence sometimes still feel the noises from the outside at night. The 2 cafeteria on the ground floor is also a plus for the premise. In short, this is a good choice for small family/ couple to stay in Nha Trang.

A bit lacking”

Nice place, but missing a few things like a shower tray to hold soap, not enough eating utensils, the design area of the swimming pool causes too much wind to flow through, making it very cold to swim.

Big disappointment and no ever to the costa Nha Trang ”

Hi all, I rarely write comments on the place we stayed during our holidays no matter bad or good. But this time, I must really write about our deep disappointment when we checked out The Costa Nha Trang. We booked a 2 bedrooms apartment. We checked in on the 21st Dec and checked out on 23rd Dec 2018. When we checked in, only the master bedroom toilet was replenished with toiletries like shampoo, lotion n etc while the the other toilet only have toothbrush with no toiletries. So we didn’t bother to even use their toiletries in the toilet. On the 22nd, we took 1 towel to the beach so when housekeeping came to clean the room, they stated 1 towel missing. So we returned the towel when we went back to hotel. No issue. Today 23rd Dec, we checked out. The front office insisted the other toilet’s toiletries was missing..the set of 4 and they insisted us to pay for the missing toiletries. We were so shocked to hear that because we told them only master toilet was replenished with toiletries. We checked out at 8.10am and need to rush for our flight to danang at 10.20am. We told the staff to return the 3mil vnd deposit and charged 500,000 vnd to our credit card instead as a deposit till they finish investigation to ensure the second bathroom was not replenished with toiletries . The front office girl said no, they must hold our deposit n make us wait. We question why 1 towel missing, they put a note on the table but why they didn’t put a note on the missing toiletries on the 22nd? They couldn’t answer us and housekeeping said they replenish in all toilets . We got really angry and in hurry. After waiting for 40 mins, the supervisor asked us to fill up a rebate voucher form about the missing toiletries as if we have taken the toiletries. We are truly upset and deep disappointment with the way the costa treat the customer. We swear not to stay at any property of the Costa from now. Anyone who still insist to stay , pls do check the every inch of the apartment prior stay and ma

Good”

Good

Good Location and clean room”

everything was awesome just the front desk staff not very good in English and need to be improved in conversation, hard to communicate with them.

Standards”

It would be nice if every apartment is forced to have bright bathroom light. I've been to about 6-8 apartments at the Costa and all of the bathrooms have dim light, it's so annoying. The Costa management service is pretty good. It's just the owners spent as little money as possible on their rooms.

Awesome experience”

We went with full family with 5 small children. The apartments were very nice with fantastic view of the sea from all 3 rooms. They took care of our smaller needs as well. We were all vegetarians so they arranged special vegetarian breakfast for all of us. Highly recommended for family with kids. Fantastic location.

Best choice for family with kids”

excellent location, the beach is 30 seconds across the street with decent services. Generous parking basement. Fully equiped appartment with highclass furnishes. Highly recommended for family with children.

Recommended”

Recommended, though it would be nice if there were better sandals. The TV swivel is nice, but that just ruins the quality of the channels due to the twisting of the coax cable. The channels were very very blurry to the point of being unwatchable. Other than that, it was great. I'd still highly recommend it.

Nice apartments ”

Very nice apartments clean and serviced daily. Beautiful sea view. The Costa Seafood restaurant serves breakfast you get a set menu to choose from and 20% discount if you eat there at any other time. Nice lap pool and gym. Beautiful gardens around to pool area. Private beach 20,000 Dong for a beach towel. The only downfall with the private beach is that there are only 8 umbrellas 2 chairs to each so most days if we did go down early we missed out. Other than that ver nice stay staff are very friendly.

Serviced rooms are great for families”

Very happy to stay here during a partial business trip and part holiday with family (2 young daughters). Only real issue was the breakfasts are given at the restaurant next door and the selection a bit slim...so if you do not get breakfast included, you are not missing much. Otherwise we are happy with the big room and full kitchen etc and the fact that in addition to the pool you get access to Intercon pool after 5 PM. All good

Very big and spacy room with balcony.”

I spent 3 fantastic days in a studio at the Costa Residence but next time I would like to get 1-Bed-Room with nice view to the Ocean. Rooms are clean and with 60 sqm maybe the biggest room for thi price you can get in Nha Trang. Breakfast is not inclueded but in the romm there are a big kitchen. One of the best places at Nha Trang.

Bedbugs ”

First night bedbugs in room 802,requested room change, had to wait next day for manager to approve ,next night in room 402,came back about 12 midnight, maybe 20 moving bedbugs on tiled floor,asked house keeping to come to witness bug party. I kicked up fuss to change rooms in 20 minutes. In 20 minutes moved to room 802.No visible bugs on floor ,slept 2 more days in that, still one or two bugs visible. Checkout at 12 noon,requested to checkout at 3pm, manager said ok .Not much sympathy only sorries nothing complimentary,no refund no discount. Maybe we were unlucky. Rooms all have balconies which you can smoke and washing machines which is bonus ,do not change UK Pounds.Probably won't go back to this hotel or Vietnam too many burly Russians who barge through people, too many mainland Chinese who spit EVERYWHERE ,streets, hotel corridors ,if in flipflops YOUR FEET! So it's your choice, Happy Holidays!!!

Disappointed ”

Great location, room was ok. Good internet. Pillows were horrible They vacuum the room next door at 12 am and I had to call the reception Small pool Need to spend a lots of money to maintain Will not back back here again

Better than expected”

My family and I stayed in the 3 bedroom suite and had a wonderful time. The view of the ocean was nice and it was conveniently located near a shopping mall (Aeon Citimall) which we bought some groceries and cooked a few meals in their well equipped kitchen. Cleanliness was good as expected. The front desk staff were friendly and always tried to accommodate what we asked for including our repeated requests for small change. The breakfasts that came with the room were also better than expected since we weren't assuming much from reading other reviews. However, the baguettes were fresh and light. The Vietnamese stewed beef noodles and stir fry beef noodles were delicious. The only issue was the limited choices we had made it a bit boring by the 4th morning. The only disappointing experience was the swimming pool in terms of size and what we expected from a 5 star location. Everything else was great and I would certainly come back again.

Just like as home”

You can cook, and relax like a home Just highly recommended to family with old and young members

executive suite is the go”

the view from the balcony is just perfect. no obstruction at all. definitely worth paying the extra if you care about the view. enjoyed our stay with no complaints.

Rich from USA”

Large nice room. However the view for my ocean view suite is limited by blocking from large hotels in front. The swimming pool is too small.

Nice location”

Nice location. Near the beach.