"I really enjoy my holidays here."
November 7, 2016
Free Wi-Fi in all rooms!
|Value for money||6.7|
Designed for both business and leisure travel, The Cove Atlantis, Autograph Collection is ideally situated in Paradise Island, one of the city's most popular locales. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
The facilities and services provided by The Cove Atlantis, Autograph Collection ensure a pleasant stay for guests. This property offers numerous on-site facilities to satisfy even the most discerning guest.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, The Cove Atlantis, Autograph Collection hits the spot in many ways.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Cove at Atlantis
The facility is dated. They need to renovate the rooms. Electrical and AC system r wearing down”
Pros: closed to the aquaventure, the beach is awesome. not so crowed. Cons: limited dining options for children, everything requires, traveling to different towers. Rooms r dated
I was horrified by the way the receptionist (actually plural due to first check in and last check in). The first check in receptionist was not interested in her job and was not helpful in any way. She also gave me the wrong number of keys, which I asked. The cold, rude and unnecessary attitude must come due to the dollar figure of this hotel. Even Wynn in Las Vegas, City Center, Bellagio, Royal Caribbean Cruise, Norwegian Cruise would not tolerate the attitude and the lack of friendliness. When I came back around 5:00 once again the new receptionist was very cold. When my husband and daughter went to find out the room we had, they couldn't find it and told them I had checked out! Well I was taking a shower at the time they conversed with my family. Outrageous attitude for guests that have paid very very high price for great if not spectacular results.
Added 12% tax and 19% gratuity on everything”
Beautiful hotel, but couldn’t help feeling ripped off the whole time. The price is not the price, add 30% to the already expensive food and bev. Plato’s Coffee/ Pasteur shop in the Royal Towers was even adding an extra surcharge of 3.50$ surcharge, on top of the 12% and 19% because I ordered a latte, which was considered a specialty coffee. So my latte was 4.95$ + 3.50$+12%tax+19% service. I know people say dont stay here if you are going to care about the expense, and it that that we are cheap it’s just that we don’t like to be ripped off, and that’s how we felt the whole time. I also don’t think the 19% service charge is being passed on to the staff, they were over the moon whenever we tipped extra cash. Unfortunately I dont think we will go back.
Horrible expérience . Des Voleurs ”
Absolument pas un hotel 5 étoiles, une usine . La réception le service une catastrophe. Pas digne d'un 5 étoiles. Déjà on me casse ma valise mais ce n'est personne Ok a la réception je demande si le petit déjeuner est compris dans le tarif on me dit oui , et bien non ils mentent pour voler en faite , on me donne une chambre avec un grand lit en prenant possession de notre chambre surprise , fatiguée après un long voyage déjà installation pas avant 17h j'appelle la réception 7 fois entre les mises en attente et aucune réponse , au bout du 8 eme appel on me demande de descendre pour changer de chambre , non mais je rêve c'est pas du 5 étoiles du tout , je descends pour qu'ont me dise il n'y pas chambre dispo avec 2 lits vraiment aucune qualité de service , hôtel très mes très bruyants et oui même le cove , une usine à bruits et du monde partout limite collé les un les autres . Y a des hôtels plus calme si vous voulez visiter les Bahamas.