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About this property

Description

Centrally located in South Kensington, The Cranley Hotel places you close to London’s many attractions and transport links. From here, guests are moments from South Kensington station, Gloucester Road underground, as well as Paddington and Victoria stations. All guestrooms boast a style that is both modern and traditional. Each features the most up-to-date technology as well as handcrafted beds, hand-stitched Irish linens, antique mahogany furniture, and period oil paintings. The Cranley Hotel provides not only a convenient location, but also a wide range of amenities that are guaranteed to make your stay a pleasant one.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Taxi service

Dining, drinking, and snacking

  • Bar
  • Room service

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • French
  • Greek
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 9.95 GBP
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 0.0 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 39
Year Hotel Built: 1869
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type
Excellent



based on 32 reviews
  • Cleanliness 8.6
  • Facilities 6.6
  • Location 8.9
  • Room comfort and quality 9.1
  • Service 8.4
  • Value for money 7.7
  • Food and dining 6.0
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Sanja from United States
Solo traveler
Stayed 5 nights in September 2016
Has seen better days
The hotel appears "tired" (the caning on a couple of chairs was broken; the carpeting in the lobby is badly stained; the wardrobe chests are dinged up and have torn drawer sheets lining them; the fabric headboards are stained; and the walls need repainting, to name a few of the things we noticed). The air conditioning noted on the website is a portable unit that vents through an open window and needed to be emptied and thoroughly cleaned as it was black with mildew. It was also noisy and barley effective at cooling the room. The wifi was intermittant in our room. The "shower" required a step up and over the side of an old tub. On the plus side, the staff was very nice and helpful when they could help and the beds were comfortable.
Reviewed September 20, 2016

Jason from United States
Solo traveler
Superior
Stayed one night in April 2016
Beautiful, clean boutique hotel in good location
The hotel was very clean and tastefully decorated. The staff also went out of their way to be helpful.
Reviewed September 13, 2016

Elisabeth from Australia
Couple
Superior
Stayed 4 nights in August 2016
We love the Cranley for it's convenient location. Great value
Reviewed August 31, 2016

Michael from Australia
Solo traveler
Superior
Stayed 2 nights in August 2016
Good value but...
Hotels air conditioning was out for the duration of my visit, whilst London was going through a heatwave. They did provide a portable one which wouldn't suffice. A good 5-7 min walk to the tube but overall good size room
Reviewed August 27, 2016

Nynke from Netherlands
Business traveler
Executive King
Stayed one night in December 2015
Very nice and comfortable. Real Boutique hotel.
Boutique, comfort nice find
Reviewed December 09, 2015

Kitty from United States
Solo traveler
Superior
Stayed 5 nights in November 2015
Like staying in a gorgeous stately home
Comfort, Helpful Staff, Location
This is a hidden gem -- like staying in a stately home (if I knew anyone who owned one). It really has the feel of a private home and I felt like a treasured invited guest. The staff at reception were infinitely helpful, polite and good-natured. The room was cosy and ingeniously arranged -- it was rather small but did not feel cramped at all. I was very pleased to have a real bathtub. Breakfast delivered to my room precisely on schedule was always perfect. (Did not eat any other meals here.) Levels of cleanliness perfect. Very close to public transportation, lots of restaurants and shops.
Reviewed December 01, 2015

alexandra from Australia
Solo traveler
Classic
Stayed 9 nights in September 2012
Old style manor house
Clean comfortable classic
Very pleasant and peaceful. They brought me complimentary dessert each evening & the lobby has outstanding classic decor. A short walk from Kensington but slightly too suburban for the average tourist. Would recommend this boutique hotel to those craving quiet & calm.
Reviewed July 28, 2014

Janet from Australia
Couple
Executive King
Stayed 6 nights in July 2013
Comfortable and relaxing
Location, staff, ambiance
Beautiful place to stay although it is in need of a make over. Is starting to look a little tied. Well looked after by attentive and friendly staff. I would have liked to have had tea and coffee making facilities available in our room. In the 5 weeks in UK, this was the only hotel that did not offer this facility.
Reviewed August 05, 2013

Leah from United States
Business traveler
Classic
Stayed 4 nights in April 2013
Quiet and very comfortable
The hotel was quiet and comfortable with a very attentive staff.
Reviewed April 20, 2013

David from United Kingdom
Couple
Superior
Stayed one night in October 2012
Very nice hotel and very british
Good location and not a chain hotel
Had a very good stay, the room was very nice and the staff were friendly. Nice old style mews hotel
Reviewed December 28, 2012



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