Very good 8.0
Based on 289 reviews

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Very good

based on 289 reviews
  • Cleanliness 8.3
  • Facilities 9.0
  • Location 8.9
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 8.0
  • Food and dining 6.8
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lisanne from United States
Stayed 3 nights in January 2015
Good Location
location, staff friendliness, lots of restaurants close by
Arrived at the airport and took the shuttle which dropped ou off on the main road and you and to walk to the hotel. On arrival, the entrance has a flight of stairs so had to carry the bags and their was assistance. Check in was pleasant and easy. the room was small but comfortable. The amenities were acceptable, there was a safe and bottled water and a mini bar fridge that did not have sensors so you could use it. The Crossley is located in Chinatown and easy to find all sorts of restaurants. For a couple of days where you are out and about, this actually works well. I would not call it a 4 star by any means.
Reviewed May 10, 2015
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Paul from Australia
Family with teens
Stayed 2 nights in April 2015
Great location
Reviewed April 30, 2015
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Jing from Malaysia
Stayed 4 nights in April 2015
Good location
1)clean 2)good location near Chinatown 3) the staff are very friendly and helpful
Reviewed April 30, 2015
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CHEN from China
Stayed 2 nights in March 2015
Reviewed April 03, 2015
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Derek from United Kingdom
Stayed 5 nights in February 2015
Great boutique hotel
Location; cleanliness and quality of room; staff attention and helpfulness
A great boutique hotel in a really good location and also in the heart of Chinatown. The staff were attentive and very helpful. The room was clean and well appointed. We did not eat in the hotel (see above) so we cannot give a higher rating. Overall this is the best hotel we have stayed in two previous visits to Melbourne. We thoroughly recommend this hotel.
Reviewed March 07, 2015
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Wei from Malaysia
Family with teens
Stayed 3 nights in February 2015
Good location & great staff
Location, staff, wifi
The hotel is very close to Chinatown and there are many eateries within walking distance, and China Bar is just opposite the hotel. The hotel is okay; room is normal and acceptable and might not be the 4-star hotel you would expect. Cleanliness is acceptable. Free wifi is good, and at the business centre, there is computer and printer for guests' use. However there are few steps to climb before lobby, and is quite troublesome especially if you have a huge luggage. The lift is quite small and cramped and made jerking movements, probably in need of maintenance. The staff are all friendly, polite and helpful, especially Eve who assisted us promptly and very helpful when giving information on events at Melbourne. Overall an acceptable and not bad hotel.
Reviewed March 02, 2015
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Chi from China
Solo traveler
Stayed one night in February 2015
Location,cleanliness, staffs
Reviewed February 27, 2015
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Diane from Australia
Stayed 2 nights in February 2015
Warm welcome by staff, comfortable room, great location
Reviewed February 12, 2015
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Huma from United States
Stayed 3 nights in December 2014
Location location location
Reviewed January 29, 2015
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Adam from Australia
Standard Queen Bed
Stayed 2 nights in December 2014
In the city hotel
Right in city great for shopping and in Chinatow for great food
Clean hotel right in heart of city in Chinatown great for shopping and eating out
Reviewed December 30, 2014
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