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The Crown Hotel Stone

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Good6.5
Based on 12 reviews
The Crown Hotel Stone
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Exterior view
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Restaurant
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Restaurant
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Standard Single Room
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8.7 Excellent location
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8.7Location
  • 850 meters to public transportation

  • Bar

  • Restaurants

  • Non-smoking

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Room choices
Grand Suite
...
  • 1 double bed
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Double Room
...
  • 8 m²
  • 1 double bed
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Standard Single Room
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  • 8 m²
  • 2 single beds
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Lodge Double Room
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  • 8 m²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (12)
Booking.com Reviews (658)

4.1

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  • Cleanliness 5.7
  • Facilities 3.5
  • Location 8.7
  • Room comfort and quality 7.5
  • Service 7.0
  • Value for money 6.3
Very good
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 10.0
  • Cleanliness 6.0
  • Facilities 3.7
  • Location 8.3
  • Room comfort and quality 10.0
  • Service 6.9
  • Value for money 6.0
  • Cleanliness 4.5
  • Facilities 3.0
  • Location 9.5
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 6.0
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5.2
Amr from United Kingdom
Couple
Standard Twin Room
Stayed 3 nights in July 2017
Above average”
Location is ok, but rooms are quite poor and needs complete refurbishment
Reviewed July 31, 2017
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5.2
Rachael from United Kingdom
Couple
Deluxe Double Room
Stayed 1 night in July 2017
Above average”
Arrived to be told there was no evidence of our booking (booked through agoda). Not what you want to deal with when you've had a few drinks at a wedding. Told the guy we had paid for a deluxe room.. he said yes deluxe just means you're in the hotel instead of across the road. Room not deluxe at all. Bed and pillows hard. I am not a fussy person but this was bad service. Breakfast was lovely and so was the waitress. Only perk was that we didn't pay for breakfast due to the hotel having no clue about what we'd actually paid for!
Reviewed July 31, 2017
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4.0
Tony from United Kingdom
Couple
Lodge Double Room
Stayed 1 night in July 2017
Crown Hotel Stone”
I was very disappointed with my stay in the lodge part of the stone crown hotel, the decor and facilities within the room were dated and of poor quality it is in desperate need of refurbishment, until this is done I would advise people not to book the lodge, the pictures on the web site do not bear any resemblance to what is really there. The next night I stayed in a deluxe room in the main part of the hotel which was only slightly better, there were damp spots on the wall and ceiling and the furniture was still of poor quality in desperate need of an upgrade the room was over the Mexican restaurant which had loud music playing till midnight. Breakfast was full English but of poor quality with watered down orange juice, a better breakfast can be had in a nearby supermarket. I will not be staying here again unless it has been updated. Other guests had similar experiences poor quality and one with no hot water in the sink.
Reviewed July 25, 2017
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7.6
Les from United Kingdom
Couple
Lodge Double Room
Stayed 2 nights in July 2017
Would book again but not through Agoda”
Although Agoda were a bit cheaper than others they didn't send any confirmation of my booking or reply to the emails I sent then asking for confirmation. I would rather pay a couple of pounds more and not have the worry of not knowing whether my booking had gone through to the hotel. In the end I phoned the hotel myself to get confirmation of the booking.
Reviewed July 21, 2017
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5.6
Alexander from United Kingdom
Couple
Standard Twin Room
Stayed 1 night in May 2017
False ”
Pictures do not match rooms. Paint pealing from wardrobe & draws. No spare pillows or blankets in room. Shower had very low pressure. No shampoo or shower gel in bathroom. Mattress so worn you can feel all the springs digging into your body. Overall room felt dirty. No one at reception to complain to.
Reviewed May 25, 2017
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5.6
Helen from Spain
Solo traveler
Standard Twin Room
Stayed 4 nights in April 2017
Above average”
No remote for TV until I asked twice and then was moved to another room to get TV. Had to ask for a hairdryer and this broke after 3 days and was not replaced. No literature in room at all about where I was or where breakfast was or anything! Room not cleaned on my last day (I was there for 4 days) Windowsills dirty.
Reviewed April 25, 2017
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6.8
Melissa from United Kingdom
Couple
Standard Twin Room
Stayed 1 night in February 2016
Bedroom review”
When I booked my room, the booking title was for a double bed, once I'd booked it I had a confirmation telling me I had a twin room. As it was non refundable I had to push the twin bed together. Other than that small problem the staff were friendly, the location was nice although the front door banged when it was used and the air on made a bad noise even when it wasn't being used. I'd recommend this hotel as a one night stay if your going out into stone
Reviewed February 15, 2016
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5.0
Roger from Australia
Solo traveler
Standard Single Room
Stayed 5 nights in September 2015
stop over”
location---car parking ---being a pub.
I stayed on the ground floor in the annexe-- next to the front door-- which "banged" every time someone used it. There was little ventilation to the room ( NO A/C ) and the bathroom had cracked wall tiling and was tiny. The shower was pathetic in both volume and force and the cubicle size cramped.. The windows opened partially but the room faced a main road and so was noisy from road traffic and also people using the car park itself. All in all I would say it just about makes a 3 * rating and overall needs re-furbishing badly to update it. It was handy for the High street of Stone but was surprisingly quiet in the bar area at night and so appears to be struggling to make a name for itself.....in fact was akin to being on the moon-- NO atmosphere!
Reviewed September 22, 2015
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8.0
imran from Pakistan
Business traveler
Standard Single Room
Stayed 1 night in March 2015
Value for money”
Clean rooms, staff and price
There was an initial blip in the booking as i did it from Agoda, but the crown hotel had no records. However, this was sorted out well and quickly by the receptionist in a professional manner. The room was cozy clean and comfortable with nice shower and bath facilities. For £33 a night it was a bargain, the only down side is if wifi is available in the rooms and not only to the ground floor.
Reviewed March 12, 2015
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9.7
Adrian from United Kingdom
Couple
Double Room
Stayed 1 night in December 2014
Great”
Location room staff
Excellent
Reviewed December 12, 2014
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