The Crystal Beach Hotel
The Crystal Beach Hotel
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Excellent
Location
8.7
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The Crystal Beach Hotel

Excellent location
Stay in the heart of Phuket
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Excellent
From 395 reviewsSee what guests said
8.2
Recommended by 87% of guests
  • Airport transfer

  • 280 meters to the beach

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
8.0
Very good
Room comfort & quality
Superior
Superior
...
  • Mountain view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • City view
  • 22 m²/237 ft²
  • 1 double bed
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Superior Double/Twin
Superior Double/Twin
...
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    Superior Single
    Superior Single
    ...
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      More about The Crystal Beach Hotel

      More about The Crystal Beach Hotel

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (395)Booking.com Reviews (661)
      8.2
      Excellent
      Cleanliness8.3
      Facilities7.6
      Location8.7
      Room comfort and quality8.0
      Service8.2
      Value for money8.3
      Provided by verified guests of Agoda
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      Room type
      Standard
      Superior
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      Showing 261 verified guest comments
      12345
      10.0
      Exceptional
      John from Canada
      Solo traveler
      Standard
      Stayed 3 nights in May 2018
      Exceptional”
      couldn’t ask for a better hotel.
      Reviewed May 29, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards,Mill :)
      Responded June 05, 2018
      The Crystal Beach Hotel
      6.4
      Good
      Renee from Taiwan
      Couple
      Standard
      Stayed 3 nights in May 2018
      Good”
      The room was small. The location is in centre busy area, 5 mins walk to the main beach. The roof top pool was good but lots strange white powder bursted into the water after I switched on bubble spa bottom....
      Reviewed May 13, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards,Mill :)
      Responded June 05, 2018
      The Crystal Beach Hotel
      8.4
      Excellent
      craig from Thailand
      Couple
      Superior
      Stayed 6 nights in April 2018
      good hotel”
      good hotel,good room,good roof top pool even though its salt water,breakfast just creeps into satifactory as the owner bought a six section bain marie when we were there which was better than the 3 section one because it held more of a selection of food.would stay again.
      Reviewed May 02, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards,Mill :)
      Responded June 05, 2018
      The Crystal Beach Hotel
      10.0
      Exceptional
      philip from United Kingdom
      Solo traveler
      Standard
      Stayed 3 nights in January 2018
      first class ”
      great hotel in every way
      Reviewed April 25, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards,Mill :)
      Responded June 05, 2018
      The Crystal Beach Hotel
      10.0
      Exceptional
      philip from United Kingdom
      Solo traveler
      Superior
      Stayed 3 nights in January 2018
      great hotel”
      friendly staff, nothing to much booked many trips from reception all at a good price enjoyable days out.
      Reviewed April 25, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards,Mill :)
      Responded June 05, 2018
      The Crystal Beach Hotel
      9.2
      Exceptional
      Lee from United Kingdom
      Couple
      Superior
      Stayed 3 nights in April 2018
      Great value good location friendly staff. ”
      This was a lovely hotel. We really enjoyed our stay. The staff at the front desk was helpful and friendly. They let us check in early which we really appreciated having travelled long haul. Thank you so much we would stay here again!
      Reviewed April 18, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards, FO Team
      Responded June 05, 2018
      The Crystal Beach Hotel
      9.2
      Exceptional
      lars from Thailand
      Solo traveler
      Superior
      Stayed 2 nights in April 2018
      Exceptional”
      A very good place to stay, clean and staff a very friendly. Only problem is there is no parking facilities available and have to find parking elsewhere.
      Reviewed April 15, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , FO Team
      Responded June 05, 2018
      The Crystal Beach Hotel
      9.6
      Exceptional
      Tamara from Austria
      Couple
      Superior
      Stayed 7 nights in April 2018
      Everything was fine”
      Very friendly staff, big and clean rooms. Good location,
      Reviewed April 15, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , FO Team
      Responded June 05, 2018
      The Crystal Beach Hotel
      8.8
      Excellent
      Sophie from United Kingdom
      Couple
      Superior
      Stayed 3 nights in November 2017
      Lovely!”
      Great hotel, right in the center of it all but was still peaceful in the hotel. Lovely rooftop pool, unfortunately we didnt get round to using it as we was so busy with day trips. Nice restarants nearby and about a 10 min walk to the main strip. Room was spacious lots of wardrobe space and a balcony. Even had a couple of English TV channels for when we came back shattered after being out all day. Great!
      Reviewed April 09, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , FO Team
      Responded June 05, 2018
      The Crystal Beach Hotel
      5.6
      Lisa from Australia
      Family with young children
      Superior
      Stayed 9 nights in March 2018
      Above average”
      Having been to Patong 11 times before we decided to stay down the road for a cheaper option . This hotel is not for children under 6 years of age and the noise at night is something we are not used to . The reception Ion staff vary from friendly to couldnt careless and I wouldn't stay there again I booked for 3 people 2 adults x1 child and were given 2 single beds for the stay .What a joke and when I I pull asked for a better option there was an answer of thats what you booked . Not sure if the issue was due to Agoda or the hotel but regardless I wouldn't stay there again . The old saying 'You get what you pay for "
      Reviewed April 09, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , FO Team
      Responded June 05, 2018
      The Crystal Beach Hotel
      9.6
      Exceptional
      Trevor from Australia
      Couple
      Superior
      Stayed 7 nights in March 2018
      Excellent Service ”
      No matter what you need, from a substantial breakfast through to the roof top pool the staff are ready to help out. The location is handy to the beach evening walks with a great range of restaurants nearby. A short walk to Jungceylon or some of the many markets nearby. The rooms are beautifully tiled and have good modern air-conditioners that are regularly serviced. We would have no hesitation in choosing this hotel for future visits to Patong.
      Reviewed April 05, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards, Mill
      Responded April 07, 2018
      The Crystal Beach Hotel
      4.0
      Najim from Netherlands
      Group
      Superior
      Stayed 3 nights in March 2018
      I have got a dirt smelly room because theu were overbooked”
      Dirty smelly room
      Reviewed April 02, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , FO Team
      Responded June 05, 2018
      The Crystal Beach Hotel
      6.8
      Good
      Renald from Canada
      Couple
      Superior
      Stayed 7 nights in March 2018
      Good”
      For 7 nights we stayed at the hotel we had very old bath towels with some even had many holes on, ripped borders and we never got a full set bath linens for one single night. we needed to ask at the font desk all time and we were told and apologized that it is because they were short of bath linens. Also, no manager on duty at hotel to take the decisions as needed. For breakfast, egg mirrors, hotdogs and bologna ham buffet with some extra oil on to keep them from drying 😞 and 3 other Thai foods but they were all really too spicy. The coffee pot with full coffee ashes sounds like they never been cleaned, really too strong and bad taste. They didn't have a coffee machine. How can this hotel be justify having 4 stars?
      Reviewed April 02, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , FO Team
      Responded June 05, 2018
      The Crystal Beach Hotel
      9.6
      Exceptional
      Trevor from Australia
      Couple
      Standard
      Stayed 23 nights in March 2018
      Enjoyed our time here. ”
      The Crystal Beach Hotel is close enough to all amenities beaches, markets, JungCeylon and so many food choices. The breakfast was included in our room price and is well worth taking with the room. Should you choose to pay later it's only 180 baht pp so is fair when considering the surrounding prices on offer. There is good wifi in the rooms, at the roof top pool and in the restaurant. All staff were very helpful and friendly and for future stays in Patong we would definitely consider this hotel.
      Reviewed April 01, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards, Mill
      Responded April 07, 2018
      The Crystal Beach Hotel
      9.2
      Exceptional
      Mitja from United States
      Solo traveler
      Superior
      Stayed 3 nights in March 2018
      Very good hotel in Patong”
      I expected everage hotel in Patpong but i was very positivly suprised when i arrived... very nice people at recepcion, hotel is newer and very clean, nice room with everything as flat tv, small fridge and balcony and what i liked for morning and evening relax swimmingpool on the top of thr building.
      Reviewed March 20, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , Tony
      Responded March 30, 2018
      The Crystal Beach Hotel
      4.0
      Linda from United Kingdom
      Family with teens
      Superior
      Stayed 5 nights in March 2018
      Booked 5 night only managed 2, stay well away ”
      On arrival receptionist had a Stoney face very unwelcoming. We tried asking her a few questions about the area but she just repeated the same thing come back later and pushed a room key across the desk and pointed to a lift. The room spelt of sewage, the balcony door didn’t lock and the air conditioning just made a racket and blow out warm air. We informed the receptionist of this and were told they would look at it. The next day we went out and brought cleaning products for the drain in the bathroom but the smell remained that night my son got up to use the loo and when he turned on the light he was faced with three cockroaches. We decided then to check out. I did ask for a part refund but she just looked and said no. if they had tried to deal with the problems I wouldn’t be writing this review Breakfast was included in the price but wasn’t for us, couldn’t make out what the meat was, eggs were like the soles of my shoes, So we settled for pineapple and water. Very disapointed
      Reviewed March 19, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , Tony
      Responded March 30, 2018
      The Crystal Beach Hotel
      10.0
      Exceptional
      sung from Australia
      Couple
      Standard
      Stayed 8 nights in March 2018
      All the staff there are so friendly & helpful. So happy with there service.”
      Location is very good too.
      Reviewed March 17, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards , Tony
      Responded March 30, 2018
      The Crystal Beach Hotel
      6.4
      Good
      John from Thailand
      Couple
      Superior
      Stayed 1 night in March 2018
      Good spot, deck staff cool.”
      Pool looked large in promo photos. Not so😡😡
      Reviewed March 07, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards
      Responded March 16, 2018
      The Crystal Beach Hotel
      9.2
      Exceptional
      Jill from India
      Solo traveler
      Standard
      Stayed 2 nights in March 2018
      Exceptional”
      Recommend this hotel to all the girls travelling solo or in groups..Hotel staff is very cooperative and its a safe hotel .though in mid of all the massage parlours ..its a very nice hotel to stay with location near to patong beach and jungcyelon mall. Highly recommend this place.
      Reviewed March 04, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards,Mill :)
      Responded March 16, 2018
      The Crystal Beach Hotel
      2.4
      Andrew from Malaysia
      Couple
      Standard
      Stayed 1 night in February 2018
      Bad environment ”
      I won’t stay in this hotel again
      Reviewed March 01, 2018
      Dear Clients, Thank you very much to enjoy stay with The Crystal Beach Hotel.We are really glad to hear from you again and get kindly comment as well .We wish you will enjoy with a good trip and look forward to service you again on the future as soon as well. Best regards
      Responded March 16, 2018
      The Crystal Beach Hotel
      12345
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