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Recreational facilities, The Crystal Inn Sun Moon Lake in Nantou
Double - Room plan, The Crystal Inn Sun Moon Lake in Nantou
a sign that is on a wall in a store, The Crystal Inn Sun Moon Lake in Nantou
Interior view, The Crystal Inn Sun Moon Lake in Nantou
Fitness center, The Crystal Inn Sun Moon Lake in Nantou
The Crystal Inn Sun Moon Lake
The Crystal Inn Sun Moon Lake

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7.8

Very good

515 reviews

515 reviews

Breakfast11
Housekeeping8
View2
See map

8.4

Excellent

Location rating score

Excellent location
Popular neighborhood
Parking
FREE
Popular landmarks
Yuchi Wenwu Temple 2.5 km
Xiangshan Visitor Center 2.9 km
Formosan Aboriginal Culture Village 2.9 km
Chung Tai World Museum 18.3 km
Xitou Nature Education Area 23.6 km
Xitou Monster Village 23.7 km
Hehuan Mountain (Hehuanshan) 27.9 km
Small Swiss Garden 31.7 km
Cingjing Veterans Farm 33.2 km
Ali Mountain (Alishan) 39.0 km
Nearby landmarks
Ita Thao Visitor Center 70 m
Ita Thao 130 m
Yidashao Pier 130 m
Yi Da Shao Wharf 140 m
Yidashao Wharf 170 m
Green Lake 180 m
Longfeng Gong 290 m
Yidashao Lakeside Trail (Ita Thao Waterfront Trail) 300 m
Yidashao Lakeside Trail 300 m
Xuan Guang Si 330 m

The Crystal Inn Sun Moon Lake

No. 110, Wenhua Street, Yuchi Township, Sun Moon Lake, Nantou, Taiwan, 555 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sun Moon Lake part of Nantou, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cingjing Veterans Farm. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Located in heart of Nantou

Front desk [24-hour]

Excellent breakfast

340 meters to Xuanzhuang Temple

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Nantou every 1 minutes on Agoda.com
Value for money7.5
Distance to city center0.1KM
Location rating8.4
Nearest airportTaichung Airport (RMQ)
Distance to airport56.2 km

Rooms available at The Crystal Inn Sun Moon Lake

Deluxe Quadruple Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Double
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Quad
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Luxury
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Superior Double Room
...
  • Shower
Enter dates to see prices
Japanese Quad Room
...
  • Shower
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Exquisite Double Room
...
  • Shower
  • 1 queen bed
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Deluxe
...
  • Shower
Enter dates to see prices
Sun
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Crystal Inn Sun Moon Lake?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Crystal Inn Sun Moon Lake?

    A stay at The Crystal Inn Sun Moon Lake also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Crystal Inn Sun Moon Lake has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Nantou with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at The Crystal Inn Sun Moon Lake?

    Start your mornings right, with the continental and buffet breakfast options offered at The Crystal Inn Sun Moon Lake.

    What is the smoking policy at The Crystal Inn Sun Moon Lake?

    The Crystal Inn Sun Moon Lake does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to The Crystal Inn Sun Moon Lake?

    Shuiwatou Trail bus station is the closest train, metro, or bus station, about 1.4 km away from The Crystal Inn Sun Moon Lake.

    What restaurants are nearby The Crystal Inn Sun Moon Lake?

    Restaurants including Xiaocao Tea House, Zhi-La Small Hall and Yi Long Ge Wan Thao Tribe Specialty Restaurant are popular in The Crystal Inn Sun Moon Lake’s neighborhood which is known as Sun Moon Lake.

    What popular shopping places are close to The Crystal Inn Sun Moon Lake?

    Located in the Sun Moon Lake area, The Crystal Inn Sun Moon Lake is close to great shopping choices like Ita Thao.

    What are popular attractions near The Crystal Inn Sun Moon Lake?

    Guests at The Crystal Inn Sun Moon Lake can easily visit Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple located in the Sun Moon Lake area.

    What popular natural sightseeing spots are close to The Crystal Inn Sun Moon Lake?

    The Crystal Inn Sun Moon Lake is located in the Sun Moon Lake area, which is famous for natural sightseeing destinations such as Siang Shan Bikeway, Sun Moon Lake Bikeway and Yidashao Lakeside Trail (Ita Thao Waterfront Trail).

    See map

    Explore the neighborhood

    What people love about The Crystal Inn Sun Moon Lake

    • 8.8

      Excellent
      Cleanliness

      "It was very clean and had good decor."

      Ashley

      |

      February 7, 2022

    • 10

      Exceptional
      Cleanliness

      "The room is clean and look nice."

      Yeoh

      |

      May 27, 2019

    • 9.6

      Exceptional
      Cleanliness

      "Room clean, breakfast delicious, near the sun moon lake"

      May

      |

      May 27, 2019

    Property ranking|Compared to 791 Nantou properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.2/10
    Location score
    8.4/10
    Room size
    23 sqm.
    Better than
    97
    %
    of Nantou properties
    Better than
    82
    %
    of Nantou properties
    Better than
    78
    %
    of Nantou properties
    Bigger than
    72
    %
    of Nantou properties
    Overall rating:

    7.8

    Very good
    515 reviews
    Cleanliness
    7.9
    Facilities
    7.0
    Location
    8.4
    Read all reviews >
    More about The Crystal Inn Sun Moon Lake

    More about The Crystal Inn Sun Moon Lake

    The Crystal Inn Sun Moon Lake

    Get the most adventure during your time in Nantou when you book a room at The Crystal Inn Sun Moon Lake.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and shuttle services provided by the hotel make exploring Nantou even more convenient. Guests can enjoy free parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Crystal Inn Sun Moon Lake thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
    For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, bottled water, instant tea and mini bar at your disposal.
    It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at The Crystal Inn Sun Moon Lake begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


    Reasons to stay here

    Find some of the city's best deals here with rooms 97% cheaper than other options.
    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 82% of accommodations in the city.

    Show less

    Amenities and facilities

    Good
    Facilities

    7

    Most talked about facilities

    Breakfast

    19 mentions

    Housekeeping

    11 mentions

    Food & Dining

    1 mention

    View

    1 mention

    Languages spoken
    • English
    • Chinese [Mandarin]
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Gift/souvenir shop
    • Invoice provided
    • Laundromat
    • Laundry service
    • Luggage storage
    • Postal service
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Car power charging station
    • Shuttle service
    • Taxi service
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Adapter
    • Air conditioning
    • Blackout curtains
    • Cleaning products
    • Closet
    • Clothes rack
    • Complimentary tea
    • DVD/CD player
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Internet access – LAN
    • Internet access – wireless
    • LAN Internet in room [free]
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Asian
    • Continental
    • Buffet
    Restaurants on site
    The Yummy亞覓湖畔餐廳
    • Cuisine: Asian, French
    • Menu: Buffet, A-la-carte

    Location

    No. 110, Wenhua Street, Yuchi Township, Sun Moon Lake, Nantou, Taiwan, 555
    Excellent
    Location

    8.4

    Airports
    • Taichung Airport (RMQ)
      56.2 km 1.4 hour drive
    • Chiayi Airport (CYI)
      69.2 km
    Public transportation
    • Shuiwatou Trail bus station
      1.4 km
    • Shueishe Visitor Center Bus Station
      2.8 km
    Hospital or clinic
    • Taichung Veterans General Hospital
      13.6 km
    Convenience store
    • 7 Eleven
      70 m
    Cash withdrawal
    • ATM
      150 m

    What's nearby

    Popular landmarks
    • Yuchi Wenwu Temple
      2.5 km
    • Xiangshan Visitor Center
      2.9 km
    • Formosan Aboriginal Culture Village
      2.9 km
    • Chung Tai World Museum
      18.3 km
    • Xitou Nature Education Area
      23.6 km
    • Xitou Monster Village
      23.7 km
    • Hehuan Mountain (Hehuanshan)
      27.9 km
    • Small Swiss Garden
      31.7 km
    • Cingjing Veterans Farm
      33.2 km
    • Ali Mountain (Alishan)
      39.0 km
    Nearby landmarks
    • Ita Thao Visitor Center
      70 m
    • Ita Thao
      130 m
    • Yidashao Pier
      130 m
    • Yi Da Shao Wharf
      140 m
    • Yidashao Wharf
      170 m
    • Green Lake
      180 m
    • Longfeng Gong
      290 m
    • Yidashao Lakeside Trail (Ita Thao Waterfront Trail)
      300 m
    • Yidashao Lakeside Trail
      300 m
    • Xuan Guang Si
      330 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Pets are strictly prohibited at the property, with the exception of guide dogs.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    Getting around
    • Distance from city center0.1KM
    The property
    • Non-smoking rooms/floorsYes
    • Number of rooms 6

    Property announcements

    Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

    Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

    Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

    Reviews of The Crystal Inn Sun Moon Lake from real guests

    Provided by verified guests of Agoda
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.0
    Location8.4
    Room comfort and quality7.2
    Service8.2
    Value for money7.5
    High score for Nantou
    Rating
    9+ Exceptional (50)
    8-9 Excellent (50)
    7-8 Very Good (76)
    6-7 Good (41)
    <6 Below Expectation (52)
    Time of the year
    Mar - May (62)
    Jun - Aug (71)
    Sep - Nov (62)
    Dec - Feb (74)
    All guests (515)
    All room types
    All languages

    Show reviews that mention 

    Showing 269 verified guest comments
    12345
    10.0
    Exceptional
    Cynthia from Singapore
    Family with teens
    Deluxe Quadruple Room
    Stayed 1 night in December 2019

    Very helpful Staff”

    Peggie was very helpful and welcoming. We only had half a day at Sun Moon Lake and she very patiently helped us to plan out our time, recommending appropriate transport options, to make the most of our visit. She also called a taxi for us to Puli the next morning. Very cheerful and helpful staff!

    Reviewed December 13, 2019

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    感謝您的評價與支持

    Responded December 17, 2019
    The Crystal Inn Sun Moon Lake
    10.0
    Exceptional
    Yeoh from Malaysia
    Family with young children
    Deluxe Quadruple Room
    Stayed 1 night in May 2019

    Good location, clean and convenience”

    The room is clean and look nice. Convenient to stay. The breakfast provided is good and delicious

    Reviewed May 28, 2019

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded May 28, 2019
    The Crystal Inn Sun Moon Lake
    10.0
    Exceptional
    Jessica from Singapore
    Group
    Quad
    Stayed 2 nights in June 2019

    Very accessible and very cosy place to stay ”

    Although no lake view but the room is still very cozy and nice. Breakfast spread is also very good. Very worth the money. When you walk down there is alot of street foods around

    Reviewed June 14, 2019

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! . We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded June 14, 2019
    The Crystal Inn Sun Moon Lake
    9.6
    Exceptional
    Sumate from Thailand
    Group
    Quad
    Stayed 1 night in December 2018

    nice place and staff, good for budget, excellent breakfast”

    all good. The hotel locate on ithao side that you need to take a bus or boat from shuishe side, but it's worth.

    Reviewed January 12, 2019

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystalinn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best rega

    Responded January 13, 2019
    The Crystal Inn Sun Moon Lake
    9.6
    Exceptional
    May from Malaysia
    Family with teens
    Double
    Stayed 1 night in May 2019

    Room clean”

    Room clean, breakfast delicious, near the sun moon lake

    Reviewed May 27, 2019

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded May 27, 2019
    The Crystal Inn Sun Moon Lake
    8.8
    Excellent
    Ashley from Taiwan
    Couple
    Double
    Stayed 2 nights in February 2022

    Small but cozy”

    If you are using the pictures as reference, it is a bit different. It is a smaller room with a nice updated toilet and comfortable bed. The heating doesn’t work but overall it was nice and simple. It was very clean and had good decor. Enjoyed the stay there!

    Reviewed February 07, 2022

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded February 12, 2022
    The Crystal Inn Sun Moon Lake
    8.8
    Excellent
    Cathy from Malaysia
    Family with young children
    Quad
    Stayed 1 night in April 2019

    Worth for money”

    Nice room but no view in room, inconvenient to car park n breakfast, and hard to find the place

    Reviewed April 05, 2019

    See room deals

    Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

    Responded April 05, 2019
    The Crystal Inn Sun Moon Lake
    8.0
    Excellent
    Kit-Chi from Canada
    Couple
    Double
    Stayed 2 nights in March 2019

    Very good”

    The staff very nice. The breakfast very good.

    Reviewed March 15, 2019

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded March 16, 2019
    The Crystal Inn Sun Moon Lake
    6.4
    Good
    Andy from Malaysia
    Family with young children
    Deluxe Quadruple Room
    Stayed 1 night in March 2019

    Great location just at the boat ride harbour”

    Location is great, just by the harbour where you can take boat ride in Sun Moon Lake. Lots of shops for meals and shopping just downstairs of the hotel. Breakfast is at another hotel (same management), within 5 min walk. Looks like newly and tastefully renovated.

    Reviewed April 01, 2019

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded April 03, 2019
    The Crystal Inn Sun Moon Lake
    9.0
    Exceptional
    Caslyn from Malaysia
    Couple
    Double
    Stayed 1 night in April 2014

    Awesome stay, Worth for Value, Clean & Comfortable”

    Cleanliness, Strategic location (2 mins walk from nearest port), Friendly Staff

    We spent only 01 night there but it was a wonderful stay. The hotel (precisely, should be motel)is just 2 mins away from port, a lot of hawker stalls nearby which allow the guests to find food easily (provided not too late, as most of the stalls closed at 7pm). Family mart & 7-11 are just few steps away, very convenient. Hotel reception also helps with tourism info, can easily grab ticket for lake tour over here. As for those who wants to go on cable car or enter the theme park 九族文化村, you can get the ticket for from hotel (package price available). Cable car station is just 15-17mins walk from hotel. You can enjoy the fresh air and nice lake view while walking there. The hotel just renovated recently, rooms come with all kind of basic amenities, they even have built in spa inside the bathroom. Overall, I strongly recommend this hotel for whoever going to Sun Moon Lake. ;)

    Reviewed April 11, 2014

    See room deals

    親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

    Responded January 22, 2018
    The Crystal Inn Sun Moon Lake
    10.0
    Exceptional
    SHEN from Singapore
    Family with young children
    Quad
    Stayed 1 night in June 2018

    Excellent service ”

    Strongly recommend this hotel for visiting Sun Moon Lake. Great value for staying. Tracy is a very friendly and helpful person to host us during the stay. The hotel is very clean and the breakfast was delicious with veriety selection. I would definitely come back staying at this hotel in the future.

    Reviewed June 18, 2018

    See room deals

    Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded June 18, 2018
    The Crystal Inn Sun Moon Lake
    9.7
    Exceptional
    Ruth from Philippines
    Family with teens
    Deluxe Quadruple Room
    Stayed 1 night in May 2014

    Great Location and Neat Room”

    Clean, comfortable, perfect location

    We were hoping there would be a direct view of the lake, but it was not so. I believe this is more of the budget version of The Crystal resort, as it looks more modern and casual than the main hotel. We booked the quad (Shine), and it looked great. My family loved the design of the room, except personally I did not like the curtain partitioning of the bath area from the bed area. The shower enclosure is clear (not frosted like the glass for toilet area), so the shower and lavatory areas cannot be used simultaneously. For people whose concern is privacy, this may be a little awkward (especially if you're staying here with people who are not family or close friends). The shower knobs were tricky to operate, even though a guide was provided (mostly in Chinese). The hotel is located a few minutes away from the port/observation deck, so it's really a good location. There are convenience stores (7-11 and Family Mart) nearby, as are restaurants and food stalls (but because it was raining when we were there, they closed really early--like 6pm). Check-in and check-out were a breeze, we simply fill up a short form upon check-in, and surrendered the keycards for check-out.

    Reviewed May 10, 2014

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    親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

    Responded January 22, 2018
    The Crystal Inn Sun Moon Lake
    8.4
    Excellent
    YIHSUAN from Taiwan
    Couple
    Double
    Stayed 1 night in January 2017

    what you pay is what you see.”

    It's a clean and cute hotel/inn close to the pier and night market. Hotel staff are very helpful and friendly, they explain and tell you what you need to know traveling in sun moon lake. The boat ticket normally is 150 TWD!

    Reviewed February 15, 2017

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    Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

    Responded August 03, 2017
    The Crystal Inn Sun Moon Lake
    9.2
    Exceptional
    Nancy from Taiwan
    Couple
    Double
    Stayed 1 night in February 2016

    Nice budget hotel”

    The crystal inn is a budget hotel under the crystal hotel group. It's clean, comfy, and very informative. Good breakfast and location. Only the room we were staying isn't that big. Overall, a nice budget hotel.

    Reviewed February 08, 2016

    See room deals

    Thank you for sharing your feedback with us.

    Responded November 16, 2017
    The Crystal Inn Sun Moon Lake
    8.8
    Excellent
    TEE from Malaysia
    Family with young children
    Quad
    Stayed 1 night in November 2017

    Good Hotel”

    1 min walk to Sun Moon Lake 1 min walk to Old Street 1 min walk to Jeti Good Location Good Local Food Restaurant & Stall Good & Nice Breakfast in Hotel Overall is GOOD

    Reviewed November 13, 2017

    See room deals

    Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

    Responded November 16, 2017
    The Crystal Inn Sun Moon Lake
    9.0
    Exceptional
    Marc from Belgium
    Solo traveler
    Stayed 2 nights in November 2012

    Cosy hotel with extremely friendly staff”

    Right at Ita thao Ferry pier

    the crustaceeën inn is à boutique hotel, part of the langer and better known crystal resort. the staff is extremely friendly and cooperative. the hotel is hoever unknown for the staff at shueishe visitor center.

    Reviewed November 14, 2012

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    親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

    Responded January 22, 2018
    The Crystal Inn Sun Moon Lake
    8.7
    Excellent
    wendyy from Singapore
    Couple
    Double
    Stayed 1 night in July 2015

    Sister hotel.”

    service. Location. Breakfast.

    A sister hotel of their bigger hotel facing the lake. This inn is located a 5mins walk away from the bigger hotel where the reception and breakfast are, amist the food street. Itao pier is relatively small so its easy to walk around everywhere. 30mins to cover the streets. Service and breakfast is great. Towel, shower gel, shampoo, toothbrush, razor provided. Only downside is Shower area is very small and anti slip mat is moldy.

    Reviewed July 09, 2015

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    親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

    Responded January 22, 2018
    The Crystal Inn Sun Moon Lake
    7.7
    Very good
    Wei from Singapore
    Couple
    Double
    Stayed 1 night in February 2014

    Centrally located hotel with clean room”

    Clean, friendly staff, centrally located.

    Staff was friendly and helpful. Location of the hotel was near the pier, which allowed accessed to other parts of Sun Moon Lake. Also, the round the island shuttle is near the hotel. Lastly, numerous stalls are located near the hotel.

    Reviewed February 24, 2014

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    親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

    Responded January 22, 2018
    The Crystal Inn Sun Moon Lake
    7.0
    Very good
    Irwan from Indonesia
    Group
    Deluxe Quadruple Room
    Stayed 1 night in December 2013

    good service”

    good service, good view, best price

    Do not hesitate to choose the best room type - the price difference is worth paying. The best higher floor lake-view suites really offer value for money. Not a spacious balcony, - it is actually a little terrace overlooking the lake what you will get. You have a lake view even when you are in bed, so you really feel united with this wonderful peace of nature- Sun Moon Lake.

    Reviewed January 15, 2014

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    親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

    Responded January 22, 2018
    The Crystal Inn Sun Moon Lake
    8.7
    Excellent
    Dennis from Philippines
    Couple
    Stayed 1 night in June 2011

    Nice Hotel near Sun Moon Lake”

    walking distance from Sun Moon Lake

    The hotel staff were very nice and warm, very accommodating and tried their best to speak English to be understood. They even take effort to bring our luggages to our hotel room while we went out for a stroll. When we come back, our luggages were at the hotel room already. The room was small but very clean especially the linens. The buffet breakfast was very nice had a great view of the lake while taking our breakfast.

    Reviewed June 29, 2011

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    親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

    Responded January 22, 2018
    The Crystal Inn Sun Moon Lake
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