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The Crystal Inn Sun Moon Lake
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8.0 Very good location
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8.0Location

The Crystal Inn Sun Moon Lake

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Very good
Based on 195 reviewsSee what guests said
7.5
80% would recommend to a friend
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Double
...
  • No view
  • 13 m²/140 ft²
  • 1 double bed
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Quad
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  • No view
  • 26 m²/280 ft²
  • 2 double beds
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Deluxe Quadruple Room
...
  • City view
  • 26 m²/280 ft²
  • 2 double beds
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Verified guest reviews

Agoda Reviews (195)
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Cleanliness7.6
Facilities6.0
Location8.0
Room comfort and quality7.2
Service8.0
Value for money7.1
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Double
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Showing 180 verified guest comments
12345
10.0
Hui from Singapore
Solo traveler
Double
Stayed 2 nights in November 2017
Friendly Staff
The staff at the inn and breakfast location are friendly and helpful. The noise does travel but as long as you don't happened to visit during peak season, it still ok. The location it self are near Ita Thao pier.
Reviewed November 25, 2017
Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
Responded November 25, 2017
The Crystal Inn Sun Moon Lake
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8.8
TEE from Malaysia
Family with young children
Quad
Stayed 1 night in November 2017
Good Hotel
1 min walk to Sun Moon Lake 1 min walk to Old Street 1 min walk to Jeti Good Location Good Local Food Restaurant & Stall Good & Nice Breakfast in Hotel Overall is GOOD
Reviewed November 13, 2017
Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
Responded November 16, 2017
The Crystal Inn Sun Moon Lake
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7.2
Yan from Singapore
Family with young children
Double
Stayed 2 nights in February 2017
Very good
The location is superb, just a short walk from ferry terminal. There are a lot of eateries and street food nearby. Room is very small though. Bathroom is abit too tight for my husband. Staff is very helpful and nice. Breakfast is over the other building, just a short stroll away. For the value that we pay, all things are acceptable just that floor is not too clean.
Reviewed April 04, 2017
Dear Valued Guest, Thank you for sharing your feedback with us following your stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.
Responded August 03, 2017
The Crystal Inn Sun Moon Lake
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4.8
Zhi from Malaysia
Family with teens
Quad
Stayed 1 night in March 2017
Average
Average
Reviewed March 25, 2017
Dear Guest of honor Thank you so much for your review of the The crystal Inn Sun Moon Lake. Best regards
Responded August 03, 2017
The Crystal Inn Sun Moon Lake
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8.4
YIHSUAN from Taiwan
Couple
Double
Stayed 1 night in January 2017
what you pay is what you see.
It's a clean and cute hotel/inn close to the pier and night market. Hotel staff are very helpful and friendly, they explain and tell you what you need to know traveling in sun moon lake. The boat ticket normally is 150 TWD!
Reviewed February 15, 2017
Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Responded August 03, 2017
The Crystal Inn Sun Moon Lake
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8.0
Jackson from Singapore
Couple
Double
Stayed 2 nights in October 2016
good
good!
Reviewed December 12, 2016
Thank you for sharing your feedback with us.
Responded November 16, 2017
The Crystal Inn Sun Moon Lake
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10.0
Ch'ng from Malaysia
Family with young children
Quad
Stayed 1 night in November 2016
Nice and convenience
Beside lake and many food stalls at night
Reviewed November 05, 2016
Thank you for sharing your feedback with us.
Responded November 16, 2017
The Crystal Inn Sun Moon Lake
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9.2
Nancy from Taiwan
Couple
Double
Stayed 1 night in February 2016
Nice budget hotel
The crystal inn is a budget hotel under the crystal hotel group. It's clean, comfy, and very informative. Good breakfast and location. Only the room we were staying isn't that big. Overall, a nice budget hotel.
Reviewed February 08, 2016
Thank you for sharing your feedback with us.
Responded November 16, 2017
The Crystal Inn Sun Moon Lake
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6.0
teh from Malaysia
Family with young children
Quad
Stayed 1 night in May 2015
value hotel
good location, but the price to high for that hotel standard
Reviewed January 26, 2016
Thank you for sharing your feedback with us.
Responded November 16, 2017
The Crystal Inn Sun Moon Lake
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7.3
NGAR from Hong Kong
Solo traveler
Double
Stayed 1 night in December 2015
Room not very clean
Location, staff
Room not as clean as expected. Comment card from last guest still left in the room.
Reviewed December 08, 2015
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The Crystal Inn Sun Moon Lake
|Very good 7.5
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