The Crystal Inn Sun Moon Lake
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The Crystal Inn Sun Moon Lake

No. 110, Wenhua Street, Yuchi Township, Sun Moon Lake, Nantou, Taiwan, 555
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    Recreational facilities The Crystal Inn Sun Moon Lake

    The Crystal Inn Sun Moon Lake Reviews

    7.6
    Very good
    /10
    (316 reviews)See what guests said
    10.0
    Exceptional

    "The location it self are near Ita Thao pier."

    Hui P.

    -

    November 25, 2017

    8.1
    Excellent service

    Things you’ll love about The Crystal Inn Sun Moon Lake

    Things you'll love

    • Located in heart of Nantou

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.1
    See map
    Excellent location
    Popular neighborhood
    Popular
    Nearby
  • Xuanzhuang Temple1.33 km
  • Sun Moon Lake1.87 km
  • Wunwu Temple2.48 km
  • Checheng Station6.7 km
  • Chung Tai Chan Monastery17.75 km
  • Zi Nan Temple21.4 km
  • Xitou Monster Village23.76 km
  • Cingjing Veterans Farm31.31 km
  • Wuling Mountain Gateway47.58 km
  • Hehuanshan Mountain51.42 km
  • Value for money7.3
    Distance to city center0.1KM
    Location rating8.1
    Nearest airportTaichung Airport (RMQ)
    Distance to airport56.2 km

    Rooms available at The Crystal Inn Sun Moon Lake

    Deluxe Quadruple Room
    Deluxe Quadruple Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Quad
    Quad
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Double
    Double
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Twin Deluxe Two Double Beds
    Twin Deluxe Two Double Beds
    ...
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      Suite Executive
      Suite Executive
      ...
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        Junior Suite Standard
        Junior Suite Standard
        ...
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          Luxury Room - 2 double beds
          Luxury Room - 2 double beds
          ...
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            Deluxe Double Room (Bright)
            Deluxe Double Room (Bright)
            ...
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              Luxury Quadruple Room (Shine)
              Luxury Quadruple Room (Shine)
              ...
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                Twin Deluxe
                Twin Deluxe
                ...
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                  Have a question for The Crystal Inn Sun Moon Lake?

                  What people love about The Crystal Inn Sun Moon Lake

                  • 10.0
                    Exceptional
                    Staff 

                    "The staff at the inn and breakfast location are friendly and helpful."

                    Hui P.

                    |

                    November 25, 2017

                  • 8.0
                    Very good
                    Cleanliness

                    "Good view and the room is clean"

                    Wang

                    |

                    October 1, 2018

                  • 9.6
                    Exceptional

                    "Will definitely return for this stay again."

                    JOHN

                    |

                    November 28, 2018

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                  More about The Crystal Inn Sun Moon Lake

                  More about The Crystal Inn Sun Moon Lake

                  9.6
                  Exceptional

                  "We had a very good stay, staffs are very helpful and polite."

                  Ronna

                  |

                  December 2, 2018

                  Read more reviews

                  An overview

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                  What they offer

                  9.6
                  Exceptional

                  "This inn is attach to a nearby hotel and the breakfast was a..."

                  JOHN

                  |

                  November 28, 2018

                  Read more reviews
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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Reviews of The Crystal Inn Sun Moon Lake from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (316)Booking.com Reviews (223)
                  7.6
                  /
                  10
                  Cleanliness7.7
                  Facilities6.7
                  Location8.1
                  Room comfort and quality7.2
                  Service8.1
                  Value for money7.3
                  All languages
                  All guests (316)
                  All room types

                  Show reviews that mention 

                  Showing 220 verified guest comments
                  12345
                  6.4
                  Good
                  Andy from Malaysia
                  Family with young children
                  Deluxe Quadruple Room
                  Stayed 1 night in March 2019

                  Great location just at the boat ride harbour”

                  Location is great, just by the harbour where you can take boat ride in Sun Moon Lake. Lots of shops for meals and shopping just downstairs of the hotel. Breakfast is at another hotel (same management), within 5 min walk. Looks like newly and tastefully renovated.

                  Reviewed April 01, 2019

                  Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

                  Responded April 03, 2019
                  The Crystal Inn Sun Moon Lake
                  9.6
                  Exceptional
                  Ronna from Philippines
                  Couple
                  Double
                  Stayed 3 nights in November 2018

                  Good stay, value for money”

                  We had a very good stay, staffs are very helpful and polite. Location is just in front of the port, though don’t be confused because actual rooms are located at the other building from the reception and resto. Breakfast is also good. Only weird thing is that the shower and cr is separate, much more weird was that cr only has curtain, no door, but they compensated it as toilet is high tech. Overall, our stay is very good and worth the money, I would recommend it.

                  Reviewed December 02, 2018

                  Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

                  Responded December 03, 2018
                  The Crystal Inn Sun Moon Lake
                  8.0
                  Excellent
                  Kit-Chi from Canada
                  Couple
                  Double
                  Stayed 2 nights in March 2019

                  Very good”

                  The staff very nice. The breakfast very good.

                  Reviewed March 15, 2019

                  Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

                  Responded March 16, 2019
                  The Crystal Inn Sun Moon Lake
                  8.4
                  Excellent
                  YIHSUAN from Taiwan
                  Couple
                  Double
                  Stayed 1 night in January 2017

                  what you pay is what you see.”

                  It's a clean and cute hotel/inn close to the pier and night market. Hotel staff are very helpful and friendly, they explain and tell you what you need to know traveling in sun moon lake. The boat ticket normally is 150 TWD!

                  Reviewed February 15, 2017

                  Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

                  Responded August 03, 2017
                  The Crystal Inn Sun Moon Lake
                  9.0
                  Exceptional
                  Caslyn from Malaysia
                  Couple
                  Double
                  Stayed 1 night in April 2014

                  Awesome stay, Worth for Value, Clean & Comfortable”

                  Cleanliness, Strategic location (2 mins walk from nearest port), Friendly Staff

                  We spent only 01 night there but it was a wonderful stay. The hotel (precisely, should be motel)is just 2 mins away from port, a lot of hawker stalls nearby which allow the guests to find food easily (provided not too late, as most of the stalls closed at 7pm). Family mart & 7-11 are just few steps away, very convenient. Hotel reception also helps with tourism info, can easily grab ticket for lake tour over here. As for those who wants to go on cable car or enter the theme park 九族文化村, you can get the ticket for from hotel (package price available). Cable car station is just 15-17mins walk from hotel. You can enjoy the fresh air and nice lake view while walking there. The hotel just renovated recently, rooms come with all kind of basic amenities, they even have built in spa inside the bathroom. Overall, I strongly recommend this hotel for whoever going to Sun Moon Lake. ;)

                  Reviewed April 11, 2014

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  8.7
                  Excellent
                  Geok from Singapore
                  Couple
                  Double
                  Stayed 1 night in November 2013

                  Pleasant ; Room, though small is compact ”

                  close to wharf for lake tour and theatre for cultural show; personalised service; great breakfast with wide variety of local and western food

                  The room is compact with little space for luggage. The bathroom is very small and there is no wardrobe or hanger to hang our jackets. The bed/sleeping area is a mattress on a raised platform with a 3 ft wide space at foot end for luggage. there is also no bedside table. The staff provides courteous personalised service by bringing us to the room and explained how to operate the knobs in the bathroom. The good breakfast spread is impressive. Overall, it is very good value for money.

                  Reviewed December 02, 2013

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  8.7
                  Excellent
                  Dennis from Philippines
                  Couple
                  Stayed 1 night in June 2011

                  Nice Hotel near Sun Moon Lake”

                  walking distance from Sun Moon Lake

                  The hotel staff were very nice and warm, very accommodating and tried their best to speak English to be understood. They even take effort to bring our luggages to our hotel room while we went out for a stroll. When we come back, our luggages were at the hotel room already. The room was small but very clean especially the linens. The buffet breakfast was very nice had a great view of the lake while taking our breakfast.

                  Reviewed June 29, 2011

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  9.3
                  Exceptional
                  Varit from Thailand
                  Couple
                  Quad
                  Stayed 4 nights in April 2011

                  nice small luxury hotel ”

                  nice staff nice service a lot of surprises

                  The hotel offered us an upgrade and we got free dinner. So it's very worth for the money. Hotel has as well a free shuttle bus service which should be written in the website as well so it would be easier to decide to book a room there and would be easy for all travellers not to worry how to get to the hotel since it's still 20 mins ride from the bus station shueishi to the hotel. The staffs don't speak much englich but they gave a lot of effort to do good service and we are happy with the hotel. The room with upgrade is very nice with window and we can use jacuzzi with a view.

                  Reviewed May 02, 2011

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  8.8
                  Excellent
                  Cathy from Malaysia
                  Family with young children
                  Quad
                  Stayed 1 night in April 2019

                  Worth for money”

                  Nice room but no view in room, inconvenient to car park n breakfast, and hard to find the place

                  Reviewed April 05, 2019

                  Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

                  Responded April 05, 2019
                  The Crystal Inn Sun Moon Lake
                  8.0
                  Excellent
                  Wang from Taiwan
                  Family with teens
                  Deluxe Quadruple Room
                  Stayed 1 night in September 2018

                  Good location”

                  Near sun mon lake, very easy to go any hot spots

                  Reviewed October 01, 2018

                  Dear Guest of honor Thank you so much for such a positive review of the The crystalinn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

                  Responded October 02, 2018
                  The Crystal Inn Sun Moon Lake
                  8.0
                  Excellent
                  Wang from Taiwan
                  Family with teens
                  Quad
                  Stayed 1 night in September 2018

                  Nice staff”

                  Staff is helpful and friendly

                  Reviewed October 01, 2018

                  Dear Guest of honor Thank you so much for such a positive review of the The crystalinn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

                  Responded October 02, 2018
                  The Crystal Inn Sun Moon Lake
                  8.0
                  Excellent
                  Wang from Taiwan
                  Family with teens
                  Double
                  Stayed 1 night in September 2018

                  Good view and clean room”

                  Good view and the room is clean

                  Reviewed October 01, 2018

                  Dear Guest of honor Thank you so much for such a positive review of the The crystalinn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

                  Responded October 02, 2018
                  The Crystal Inn Sun Moon Lake
                  10.0
                  Exceptional
                  SHEN from Singapore
                  Family with young children
                  Quad
                  Stayed 1 night in June 2018

                  Excellent service ”

                  Strongly recommend this hotel for visiting Sun Moon Lake. Great value for staying. Tracy is a very friendly and helpful person to host us during the stay. The hotel is very clean and the breakfast was delicious with veriety selection. I would definitely come back staying at this hotel in the future.

                  Reviewed June 18, 2018

                  Dear Guest of honor Thank you so much for such a positive review of the The crystal Inn Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

                  Responded June 18, 2018
                  The Crystal Inn Sun Moon Lake
                  10.0
                  Exceptional
                  Hui from Singapore
                  Solo traveler
                  Double
                  Stayed 2 nights in November 2017

                  Friendly Staff”

                  The staff at the inn and breakfast location are friendly and helpful. The noise does travel but as long as you don't happened to visit during peak season, it still ok. The location it self are near Ita Thao pier.

                  Reviewed November 25, 2017

                  Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

                  Responded November 25, 2017
                  The Crystal Inn Sun Moon Lake
                  9.2
                  Exceptional
                  Nancy from Taiwan
                  Couple
                  Double
                  Stayed 1 night in February 2016

                  Nice budget hotel”

                  The crystal inn is a budget hotel under the crystal hotel group. It's clean, comfy, and very informative. Good breakfast and location. Only the room we were staying isn't that big. Overall, a nice budget hotel.

                  Reviewed February 08, 2016

                  Thank you for sharing your feedback with us.

                  Responded November 16, 2017
                  The Crystal Inn Sun Moon Lake
                  8.7
                  Excellent
                  wendyy from Singapore
                  Couple
                  Double
                  Stayed 1 night in July 2015

                  Sister hotel.”

                  service. Location. Breakfast.

                  A sister hotel of their bigger hotel facing the lake. This inn is located a 5mins walk away from the bigger hotel where the reception and breakfast are, amist the food street. Itao pier is relatively small so its easy to walk around everywhere. 30mins to cover the streets. Service and breakfast is great. Towel, shower gel, shampoo, toothbrush, razor provided. Only downside is Shower area is very small and anti slip mat is moldy.

                  Reviewed July 09, 2015

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  5.7
                  Joanne from Singapore
                  Family with young children
                  Deluxe Quadruple Room
                  Stayed 1 night in July 2014

                  Small bathroom”

                  Location is near to street market and ferry terminal

                  There isn't any scenary view from the bedroom. Shower room is so small that it only allows one person to stand with little moving space. Basically there isn't any staff manning the concierge. The staffs are all at the main hotel another street away. You will either need to walk over or call for them. I will probably wont stay in this hotel again but others instead.

                  Reviewed August 16, 2014

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  9.7
                  Exceptional
                  Ruth from Philippines
                  Family with teens
                  Deluxe Quadruple Room
                  Stayed 1 night in May 2014

                  Great Location and Neat Room”

                  Clean, comfortable, perfect location

                  We were hoping there would be a direct view of the lake, but it was not so. I believe this is more of the budget version of The Crystal resort, as it looks more modern and casual than the main hotel. We booked the quad (Shine), and it looked great. My family loved the design of the room, except personally I did not like the curtain partitioning of the bath area from the bed area. The shower enclosure is clear (not frosted like the glass for toilet area), so the shower and lavatory areas cannot be used simultaneously. For people whose concern is privacy, this may be a little awkward (especially if you're staying here with people who are not family or close friends). The shower knobs were tricky to operate, even though a guide was provided (mostly in Chinese). The hotel is located a few minutes away from the port/observation deck, so it's really a good location. There are convenience stores (7-11 and Family Mart) nearby, as are restaurants and food stalls (but because it was raining when we were there, they closed really early--like 6pm). Check-in and check-out were a breeze, we simply fill up a short form upon check-in, and surrendered the keycards for check-out.

                  Reviewed May 10, 2014

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  7.7
                  Very good
                  CHU from China
                  Family with young children
                  Quad
                  Stayed 1 night in April 2014

                  Nice staff and comfortable hotel”

                  In front of Itahao Ferry Pier, nice environment and reasonable price

                  Located in front of the Itahao Ferry Pier and the cable car station is just nearby. Itahao is quiet than the Shuishe and the eateries around are cheaper. We stayed in a Quad despite we have only 2 adults and a child, as the double room could not add extra bed. The quad has no window but is comfy with a tatami style - the bed is comfortable and you feel like home. Decent breakfast and the staff is friendly and helpful. Reasonable price.

                  Reviewed April 26, 2014

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
                  6.3
                  Good
                  Cher from Singapore
                  Couple
                  Stayed 1 night in December 2012

                  Disappointingly small room”

                  breakfast

                  Crystal (No window) rooms are located in another building from the main Crystal Inn. Aware that the room was booked at a lower price from other resorts in the area, the room was still disappointingly small. There was only a standing shower and the toilet was only separated by a curtain. The room however, is clean.

                  Reviewed December 20, 2012

                  親愛的 貴賓 您好: 非常感謝您的評論 我們將秉持著賓至如歸的精神 持續把最好的服務、最好的環境提供給每一位房客 也會聆聽您寶貴的意見做最完整的改善 晶澤也非常期待下次與您相見

                  Responded January 22, 2018
                  The Crystal Inn Sun Moon Lake
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                  The Crystal Inn Sun Moon Lake
                  |Very good 7.6
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                  • Excellent location
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