The Crystal Luxury Bay Resort Nusa Dua - Bali

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan By Pass I Gusti Ngurah Rai No. 88, Nusa Dua, Bali, Nusa Dua, Bali, Indonesia, 80363

Highlights

Check-in [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

The breakfast was probably the highlight of my stay.
Great View

- Many guests have praised the view at this property

The roof overlooks the whole city and the sea
Airport transfer

- Airport transfer available at additional charge. To request, check the...

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

In the heart of Nusa Dua, The Crystal Luxury Bay Resort is ideal for two travelers seeking relaxation. Enjoy stunning views from the rooftop infinity pool and experience a blend of contemporary elegance and traditional Balinese design for an unforgettable getaway. Set in the beautiful Nusa Dua, this resort offers a tranquil escape alongside opportunities for cultural exploration. Guests can enjoy luxurious amenities, including an indoor pool and an exclusive bar for relaxation after adventures. Each room is designed for comfort with air conditioning and free Wi-Fi, with some offering stunning bay and ocean views. Personalized tours can be arranged to explore local attractions, making it an ideal base for experiencing Bali's charm. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Service 7.8
Location 7.6
Value for money 7.6
Facilities 7.3

Based on 2,009 verified reviews

Service

7.8

Location

7.6

Value for money

7.6

Facilities

7.3

Cleanliness

7.1

See map

7.6Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Nusa Dua Beach
2.5 km
Waterbom Bali
7.8 km
Kuta Beach
7.9 km
Sanur Beach
9.6 km
Seminyak Beach
12.3 km
Closest landmarks
Sama-Sama E Style Café & Bar
110 m
Pepito Express Bualu
480 m
Hardy's Nusa Dua
1.1 km
Monument Veteran
1.4 km
Car with fruits
1.5 km

Good to know

Value for money7.6
Distance to city center20 km
Location rating7.6
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport6.3 km

Rooms available at The Crystal Luxury Bay Resort Nusa Dua - Bali

Penthouse 3 Bedroom Suite
...
  • Room size: 140 m²/1507 ft²
  • Bay view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Penthouse 2 Bedroom
...
  • Room size: 112 m²/1206 ft²
  • Sea view
  • 1 sofa bed & 1 king bed & 1...
Enter dates to see prices
Deluxe Pool View
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  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Room
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  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
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Jacuzzi Suite
...
  • Room size: 47 m²/506 ft²
  • Pool view
  • 1 king bed
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Suite
...
  • Room size: 77 m²/829 ft²
  • Bay view
  • 1 king bed
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Family Loft
...
  • Room size: 100 m²/1076 ft²
  • Bay view
  • 1 king bed & 2 single beds
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Deluxe Bay View Room
...
  • Room size: 38 m²/409 ft²
  • Bay view
  • 1 king bed
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Penthouse 2 Bedroom Suite
...
  • Room size: 112 m²/1206 ft²
  • Bay view
  • 1 king bed & 1 king bed
Enter dates to see prices
3BR Penthouse Emerald
...
  • Room size: 147 m²/1582 ft²
  • 1 sofa bed
  • 1 sofa bed
Enter dates to see prices

Frequently asked questions

The Crystal Luxury Bay Resort Nusa Dua - Bali provides airport transfer service upon request with an additional fee of 250000 IDR in local currency. To request, check the box on the booking form just before the payment page.

While staying at The Crystal Luxury Bay Resort Nusa Dua - Bali, you can enjoy the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.

Yes! The Crystal Luxury Bay Resort Nusa Dua - Bali offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Verified past guests that have stayed at The Crystal Luxury Bay Resort Nusa Dua - Bali had an average nightly stay of 2 nights at this property.

Past visitors that stayed at The Crystal Luxury Bay Resort Nusa Dua - Bali have given this property a rating of 7.844 for its excellent service as the main highlight for their stay.

Past solo travelers that have stayed at this property have given The Crystal Luxury Bay Resort Nusa Dua - Bali an average rating of 7.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given The Crystal Luxury Bay Resort Nusa Dua - Bali an average rating of 7.7. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given The Crystal Luxury Bay Resort Nusa Dua - Bali an average rating of 7.2. You can check out more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

The Crystal Luxury Bay Resort Nusa Dua - Bali’s local community is Nusa Dua which consists of popular restaurants such as Sama Sama Yakiniku Japanese Restaurant Nusa Dua, Warung Laota, and Queens of India Indian Restaurant in Bali.

The Crystal Luxury Bay Resort Nusa Dua - Bali’s location in the Nusa Dua neighborhood puts it in close proximity to well-known attractions including Bali Collection.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

The nearest airport to The Crystal Luxury Bay Resort Nusa Dua - Bali is Ngurah Rai International Airport, 6.0 km away.

More about The Crystal Luxury Bay Resort Nusa Dua - Bali

More about The Crystal Luxury Bay Resort Nusa Dua - Bali

Experience Luxury and Tranquility at The Crystal Luxury Bay Resort Nusa Dua - Bali

Nestled in the serene coastal area of Nusa Dua in Bali, Indonesia, The Crystal Luxury Bay Resort offers an unforgettable 5-star experience for discerning travelers. With its contemporary design and stunning ocean views, this resort is the epitome of luxury and tranquility. Whether you are seeking a romantic getaway, a family vacation, or a business retreat, this exquisite resort is the perfect destination. Boasting a total of 214 elegantly appointed rooms, The Crystal Luxury Bay Resort offers a range of accommodation options to suit every guest's needs. Each room is designed with modern amenities and stylish furnishings, ensuring a comfortable and relaxing stay. The resort was last renovated in 2016, guaranteeing that guests will experience the utmost in contemporary comfort and convenience. Conveniently located just 20 kilometers from the city center, The Crystal Luxury Bay Resort provides a peaceful oasis away from the hustle and bustle of Bali's urban life. Guests can enjoy the tranquility of the resort's surroundings while still being within easy reach of the city's attractions and entertainment options. Additionally, the resort is only a short 15-minute drive from the airport, making it easily accessible for both domestic and international travelers.

Unwind and Indulge in a World of Entertainment at The Crystal Luxury Bay Resort Nusa Dua - Bali

At The Crystal Luxury Bay Resort Nusa Dua - Bali, guests can immerse themselves in a world of entertainment and relaxation. The resort offers a wide range of entertainment facilities to ensure that every moment of your stay is filled with fun and enjoyment. Indulge in some retail therapy at the shops located within the resort, where you can find a variety of souvenirs and gifts to take back home. After a day of exploring, unwind with a refreshing drink at the bar, where you can sip on delicious cocktails while taking in the breathtaking views of the bay. For those seeking ultimate relaxation, the resort offers massage and spa services that will rejuvenate your body and mind. Pamper yourself with a soothing massage or indulge in a luxurious spa treatment to melt away your stress and worries. Nature lovers will appreciate the beautifully landscaped garden, where you can take a leisurely stroll and admire the lush greenery. If you're in the mood for some quiet time, head to the library and curl up with a good book. Alternatively, gather with fellow guests in the shared lounge/TV area and catch up on your favorite shows or engage in lively conversations. With its array of entertainment facilities, The Crystal Luxury Bay Resort Nusa Dua - Bali ensures that your stay is not only comfortable but also filled with endless opportunities for relaxation and enjoyment.

Unwind and Stay Active at The Crystal Luxury Bay Resort Nusa Dua - Bali's Sports Facilities

At The Crystal Luxury Bay Resort Nusa Dua - Bali, guests can enjoy a wide range of sports facilities that cater to both relaxation and fitness enthusiasts. Stay active and rejuvenate at the resort's well-equipped fitness center, where state-of-the-art equipment awaits. Whether you prefer cardio exercises or strength training, the free fitness center offers everything you need to maintain your workout routine while on vacation. For those looking to cool off and take a refreshing dip, the resort boasts a stunning outdoor pool. Immerse yourself in the crystal-clear waters and soak up the tropical sunshine as you swim a few laps or simply float leisurely. The poolside bar is conveniently located nearby, allowing you to enjoy a refreshing cocktail or a light snack without having to leave the water. In addition to the fitness center and outdoor pool, The Crystal Luxury Bay Resort Nusa Dua - Bali also offers recreational activities such as a dart board. Challenge your friends or family to a friendly game and showcase your precision and aim. Whether you're a beginner or a seasoned player, the dart board provides endless entertainment for all. With its array of sports facilities, The Crystal Luxury Bay Resort Nusa Dua - Bali ensures that guests can stay active, have fun, and make the most of their stay in Bali, Indonesia.

Convenience at Your Fingertips

The Crystal Luxury Bay Resort Nusa Dua - Bali offers an array of convenience facilities to ensure a seamless and enjoyable stay. With 24-hour room service, guests can indulge in delectable dishes and refreshing beverages at any time of the day or night, right in the comfort of their own rooms. The laundry service provided by the hotel takes care of all your laundry needs, allowing you to pack light and stay fresh throughout your vacation. Additionally, the hotel offers room service, ensuring that you have everything you need for a comfortable and relaxing stay. For the safety and security of your valuables, the hotel provides safety deposit boxes, giving you peace of mind throughout your stay. The dedicated concierge service is always ready to assist you with any queries or requests, ensuring that your stay is hassle-free and memorable. Stay connected with the complimentary Wi-Fi available in public areas, allowing you to easily stay in touch with loved ones or catch up on work. With Free Wi-Fi in all rooms, you can enjoy uninterrupted connectivity throughout your stay. Other convenient facilities include dry cleaning services, express check-in/check-out, luggage storage, and daily housekeeping, ensuring that your stay is comfortable, convenient, and stress-free.

Convenient Transport Facilities at The Crystal Luxury Bay Resort Nusa Dua - Bali

At The Crystal Luxury Bay Resort Nusa Dua - Bali, guests can enjoy a range of transport facilities that ensure a hassle-free stay. The resort offers airport transfer services, making it convenient for guests to reach the hotel upon arrival. For those who prefer to drive, valet parking and self-parking options are available, allowing guests to easily park their vehicles. Additionally, the resort provides a car park free of charge, ensuring that guests have a secure place to park their cars throughout their stay. To explore the beautiful surroundings of Bali, guests can take advantage of the shuttle service offered by the resort. This service allows guests to conveniently visit nearby attractions and explore the local area. For those who wish to have more flexibility in their transportation, car hire services are also available at the resort. Guests can easily rent a car and embark on their own adventures around Bali. For guests who prefer the convenience of taxis, the resort offers a taxi service that can be arranged upon request. With these transport facilities, guests at The Crystal Luxury Bay Resort Nusa Dua - Bali can effortlessly navigate their way around Bali and make the most of their stay.

Indulge in Culinary Delights at The Crystal Luxury Bay Resort Nusa Dua - Bali

At The Crystal Luxury Bay Resort Nusa Dua - Bali, dining is a truly exceptional experience. With a range of dining facilities to choose from, guests can satisfy their cravings any time of the day or night. Start your day with a delectable breakfast buffet at the hotel's restaurant, where a wide selection of continental dishes awaits. Whether you prefer a hearty breakfast or a light and healthy meal, the restaurant caters to all tastes and dietary preferences. For a quick bite or a refreshing cup of coffee, head to the coffee shop, where you can relax and enjoy a cozy ambiance. Indulge in a variety of snacks, sandwiches, and pastries, paired with your favorite hot or cold beverage. If you're in the mood for a more intimate dining experience, the hotel offers 24-hour room service. From local specialties to international cuisine, the extensive room service menu ensures that you can savor a delicious meal in the comfort of your own room. For those seeking halal options, the halal restaurant at the resort serves authentic Indonesian and Middle Eastern dishes, prepared with the finest ingredients. With daily housekeeping and grocery deliveries available, guests can also enjoy the convenience of preparing their own meals in the fully equipped kitchenettes available in some rooms. No matter your dining preferences, The Crystal Luxury Bay Resort Nusa Dua - Bali promises to delight your taste buds and provide an unforgettable culinary experience.

Luxurious Room Options at The Crystal Luxury Bay Resort Nusa Dua - Bali

Discover a range of exquisite room types at The Crystal Luxury Bay Resort Nusa Dua, each designed to offer a perfect blend of comfort and elegance. Choose from the spacious Jacuzzi Suite, featuring 47 square meters of luxurious space with a plush King Bed, or indulge in the expansive Suite and Crystal Suite options, boasting 77 and 76 square meters respectively, both equipped with King and Super King beds for ultimate relaxation. For those seeking panoramic views, the Deluxe Bay View Room and Deluxe Pool View Room provide 38 square meters of comfort with stunning vistas, while the Family Loft offers a generous 100 square meters, perfect for families, with a King Bed and two Single Beds. The Penthouse 3 Bedroom Suite, spanning 140 square meters, combines luxury and space with its three bedrooms, including two King Beds and two Single Beds, ideal for larger groups or families seeking a premium stay. Booking your stay through Agoda ensures you receive the best possible prices, allowing you to enjoy these luxurious accommodations without worry. The platform offers a hassle-free and seamless booking experience, making it easy to secure your preferred room type quickly and effortlessly, so you can focus on enjoying your Bali getaway to the fullest.

Discover the Serene Paradise of Nusa Dua in Bali

Nestled along the southeastern coast of Bali, Nusa Dua is a serene paradise renowned for its pristine beaches, crystal-clear waters, and luxurious resorts. The Crystal Luxury Bay Resort is ideally located in this exclusive enclave, offering guests a tranquil escape from the bustling city life. With its idyllic white sandy beaches, Nusa Dua is a haven for sun-seekers and water enthusiasts. The resort's prime beachfront location allows guests to indulge in a range of water activities, including snorkeling, diving, and kayaking. For those seeking a more laid-back experience, simply bask in the warm tropical sun while sipping on a refreshing cocktail. Beyond the beach, Nusa Dua offers a wealth of cultural and recreational attractions. Explore the nearby Nusa Dua Beachwalk, an open-air shopping complex that boasts a variety of high-end boutiques, restaurants, and entertainment options. For a taste of Balinese culture, visit the iconic Nusa Dua Theatre, where you can witness traditional dance performances and immerse yourself in the rich heritage of the island. Whether you're seeking relaxation, adventure, or cultural immersion, Nusa Dua has something for everyone. The Crystal Luxury Bay Resort provides the perfect base to explore all that this enchanting destination has to offer, ensuring a truly unforgettable experience in Bali.

Convenient Transportation Options from the Nearest Airports to The Crystal Luxury Bay Resort Nusa Dua - Bali

Nestled in the serene paradise of Nusa Dua, Bali, The Crystal Luxury Bay Resort Nusa Dua - Bali offers a luxurious escape for travelers seeking an unforgettable vacation experience. Getting to this exquisite resort is a breeze, thanks to the convenient transportation options available from the nearest airports in Bali. If you're flying into Ngurah Rai International Airport, located in Denpasar, the capital of Bali, you have several transportation choices to reach The Crystal Luxury Bay Resort Nusa Dua - Bali. The most convenient option is to book a private airport transfer. This hassle-free service ensures a smooth and comfortable journey from the airport directly to the resort. Alternatively, you can also take a taxi from the airport, which is readily available outside the terminal. The resort is approximately a 20-minute drive from the airport, allowing you to quickly immerse yourself in the tranquility and beauty of Nusa Dua. Another option for travelers arriving at Ngurah Rai International Airport is to use the Grab app, a popular ride-hailing service in Bali. Simply download the app, book a ride, and enjoy a convenient and affordable journey to The Crystal Luxury Bay Resort Nusa Dua - Bali. The resort also provides a shuttle service for guests, allowing you to relax and enjoy the scenic drive from the airport to the resort. For those arriving at the smaller Lombok International Airport, located on the neighboring island of Lombok, reaching The Crystal Luxury Bay Resort Nusa Dua - Bali involves a combination of land and sea transportation. From the airport, you can take a taxi or a private car to Padang Bai Harbor, which is approximately a 2-hour drive away. From Padang Bai, you can then catch a fast boat to Benoa Harbor in Bali. Upon arrival at Benoa Harbor, the resort is just a short drive away. No matter which airport you arrive at, reaching The Crystal Luxury Bay Resort Nusa Dua - Bali is a seamless experience with various transportation options available. Whether you choose a private transfer, taxi, ride-hailing service, or a combination of land and sea transportation, you'll be greeted by the resort's warm hospitality and breathtaking surroundings, ensuring a truly unforgettable stay in Nusa Dua, Bali.

Experience the Best of Bali at The Crystal Luxury Bay Resort Nusa Dua - Bali

Nestled in the heart of Bali, The Crystal Luxury Bay Resort Nusa Dua - Bali offers a prime location with easy access to some of the island's most iconic landmarks and attractions. Just steps away from the resort, you'll find the pristine Nusa Dua Beach, where you can soak up the sun, take a refreshing dip in the crystal-clear waters, or simply unwind with a leisurely stroll along the shore. For a unique and unforgettable experience, head to Turtle Island, located nearby. This enchanting island is home to a diverse range of marine life, including turtles, and offers visitors the chance to snorkel and swim alongside these majestic creatures. It's a must-visit destination for nature lovers and those seeking an up-close encounter with Bali's rich marine ecosystem. If you're looking to explore more of Bali's stunning coastline, Mulia Beach is just a short distance from the resort. With its powdery white sand, turquoise waters, and breathtaking views, this beach is the perfect spot for sunbathing, beach volleyball, or simply enjoying a romantic sunset stroll. For those seeking entertainment and cultural experiences, Bali Nusa Dua Theater is a stone's throw away. Catch a mesmerizing traditional Balinese dance performance or immerse yourself in the vibrant local arts scene. Additionally, the Bali Convention Center is also within reach, making The Crystal Luxury Bay Resort Nusa Dua - Bali an ideal choice for business travelers attending conferences or events. After a day of exploring, indulge in ultimate relaxation at the resort's Iridium Spa, known for its luxurious treatments and tranquil ambiance. Alternatively, take a dip in the infinity pool and marvel at the panoramic views of the surrounding area. With its unbeatable location and proximity to these incredible landmarks and attractions, The Crystal Luxury Bay Resort Nusa Dua - Bali offers the perfect base for an unforgettable Bali getaway.

Indulge in a Culinary Adventure

At The Crystal Luxury Bay Resort Nusa Dua - Bali, you'll find yourself surrounded by a plethora of enticing dining options. Start your culinary adventure at Warung Babi Guling Sari Dewi Bp. Dobil, where you can savor the succulent flavors of Balinese roasted suckling pig. For a taste of authentic local cuisine, head to Warung Laota, known for its delicious seafood dishes. If you're in the mood for Japanese cuisine, Sama Sama Yakiniku Japanese Restaurant Nusa Dua offers a wide selection of mouthwatering grilled meats and sushi. Queens of India Indian Restaurant in Bali is the go-to place for those craving aromatic Indian flavors, while DiAtas by Art Cafe Bumbu Bali serves up traditional Balinese dishes with a modern twist. For a more elegant dining experience, Bali Luna Restaurant offers a fine selection of international dishes in a sophisticated setting. Don't miss the chance to try the famous Ayam Betutu Srikandi, a Balinese specialty, at Warung Mama Krisna. After a satisfying meal, head to Sky Bar to enjoy breathtaking views of the sunset while sipping on refreshing cocktails. And if you're in the mood for Asian fusion cuisine, Maguro Asian Bistro is the perfect spot to indulge in a variety of delectable dishes. With such an array of dining options just a stone's throw away from the resort, your taste buds are in for a treat during your stay at The Crystal Luxury Bay Resort Nusa Dua - Bali.

Shop 'til You Drop at Bali's Premier Shopping Landmarks

Located in the heart of Nusa Dua, The Crystal Luxury Bay Resort offers easy access to a plethora of shopping landmarks. Just a short stroll away, you'll find yourself in a retail paradise with a wide range of options to suit every taste and style. Lacoste, known for its iconic crocodile logo and timeless French elegance, offers a selection of high-quality apparel and accessories. At the Corner is a trendy boutique that showcases a curated collection of local and international fashion brands. If you're in the mood for some unique Balinese art and handicrafts, Bali art is the perfect place to explore. Eling and Ayu are must-visit stores for those seeking traditional Indonesian clothing and accessories. Balisurf is a haven for surf enthusiasts, offering a wide range of surf gear and apparel. For a comprehensive shopping experience, head to Bali Collection, a sprawling shopping complex that features a mix of luxury brands, local boutiques, and charming cafes. Whether you're looking for the latest fashion trends, traditional crafts, or surf gear, the shopping landmarks near The Crystal Luxury Bay Resort Nusa Dua - Bali have something for everyone.

Affordable Luxury at The Crystal Luxury Bay Resort Nusa Dua - Bali

Escape to paradise without breaking the bank at The Crystal Luxury Bay Resort Nusa Dua - Bali. With an average room price of just $72, this luxurious resort offers exceptional value for money in comparison to the average price of a hotel room in Bali, which stands at $212. Experience the ultimate blend of comfort, style, and affordability as you indulge in the stunning surroundings of this tropical oasis. At The Crystal Luxury Bay Resort Nusa Dua - Bali, you can enjoy world-class amenities and impeccable service without compromising on your budget. Relax in elegantly appointed rooms that exude a sense of tranquility and sophistication. Each room is thoughtfully designed to provide a peaceful retreat, featuring modern furnishings, plush bedding, and breathtaking views of the crystal-clear bay. Whether you're seeking a romantic getaway or a family vacation, The Crystal Luxury Bay Resort Nusa Dua - Bali offers an unbeatable combination of affordability and luxury. Soak up the sun by the sparkling infinity pool, pamper yourself with a rejuvenating spa treatment, or savor delectable cuisine at the resort's exquisite restaurants. With its affordable price and exceptional offerings, this resort is the perfect choice for travelers looking to make the most of their stay in Bali.

Exceptional Service and Cleanliness

The Crystal Luxury Bay Resort Nusa Dua - Bali has received rave reviews for its exceptional service and cleanliness. Guests have praised the friendly and welcoming staff, such as Banbang, who always go above and beyond to assist guests. The hotel is known for its clean and tidy rooms, ensuring a comfortable stay for all visitors. Families especially appreciate the warm and inviting atmosphere, with kids loving their time at the resort. With its excellent service and cleanliness, this hotel comes highly recommended by satisfied guests.

Unforgettable Luxury and Exceptional Service at The Crystal Luxury Bay Resort Nusa Dua - Bali

Indulge in a truly memorable stay at The Crystal Luxury Bay Resort Nusa Dua - Bali, where every aspect of your experience is designed to exceed your expectations. With an impressive overall rating of 7.7, this resort has consistently impressed guests with its exceptional service and luxurious amenities. One of the standout features of The Crystal Luxury Bay Resort Nusa Dua - Bali is its excellent value for money, earning a rating of 7.9. Guests have been delighted by the incredible value they receive for the price they pay, enjoying a wealth of amenities and services that rival those of more expensive resorts. From the moment you arrive, you'll be greeted with warm smiles and a level of hospitality that is second to none. The resort's facilities also receive high praise, with a rating of 7.6. Whether you're looking to relax by the stunning infinity pool, indulge in a rejuvenating spa treatment, or savor delectable cuisine at one of the on-site restaurants, you'll find everything you need for a perfect vacation. The Crystal Luxury Bay Resort Nusa Dua - Bali has thoughtfully curated a range of facilities that cater to every guest's needs, ensuring that your stay is both comfortable and convenient.

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Amenities and facilities

Very good7.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Computer station
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Halal breakfast
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Kettle
  • Non-smoking
  • Refrigerator
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Mangroves All Day Dining Restaurant
  • Cuisine: International
Payung Pool Bar
  • Cuisine: International
The Crystal Lounge
  • Cuisine: Indonesian

Location

Jalan By Pass I Gusti Ngurah Rai No. 88, Nusa Dua, Bali, Nusa Dua, Bali, Indonesia, 80363

Very good7.6

Location

Airports
  • Ngurah Rai International Airport (DPS)
    6.3 km 16 min drive
  • Banyuwangi Airport (BWX)
    109.0 km
Public transportation
  • Tiketcom com Station
    8.0 km
  • Tegal Sari Bus Terminal
    13.9 km 34 min drive
Hospital or clinic
  • Eka Wisadha
    2.1 km
Shopping
  • Beachwalk Shopping Center Kuta
    8.9 km
Convenience store
  • Circle K
    220 m 5 min drive
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Nusa Dua Beach
    2.5 km
  • Waterbom Bali
    7.8 km
  • Kuta Beach
    7.9 km
  • Sanur Beach
    9.6 km
  • Seminyak Beach
    12.3 km
  • Uluwatu Temple
    14.2 km
  • Tanah Lot Temple
    22.7 km
  • Sacred Monkey Forest Sanctuary
    30.4 km
  • Campuhan Ridge Walk
    32.0 km
  • Tegallalang Rice Terrace
    40.1 km
Nearby landmarks
  • Sama-Sama E Style Café & Bar
    110 m
  • Pepito Express Bualu
    480 m
  • Hardy's Nusa Dua
    1.1 km
  • Monument Veteran
    1.4 km
  • Car with fruits
    1.5 km
  • Puja Mandala Worship Complex
    1.6 km
  • Puja Mandala
    1.6 km
  • Ithon Mart Kurusetra
    1.7 km
  • IJ Grosir
    2.1 km
  • Eka Wisadha
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center20 km
  • Travel time to airport (minutes)15
  • Airport transfer fee250000 IDR
Extras
  • Breakfast charge (unless included in room price)300000 IDR
The property
  • Year property opened2016
  • Number of floors7
  • Number of rooms 214
  • Most recent renovation2016
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name21%
Parking
  • Daily parking fee0 IDR

Property announcements

Nyepi Religious Day: Please be informed that Bali island celebrates Nyepi (Silent) day each year. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check-in and check-out from hotels. 29 March 2025 | 19 March 2026 | 8 March 2027 | 26 March 2028 | 15 March 2029

Reviews of The Crystal Luxury Bay Resort Nusa Dua - Bali from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.4

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 2.0
  • 6.8
  • 10
  • 3.6
  • 9.2
  • 8.0
  • 6.8
  • 8.8
  • 2.0
  • 6.0

Most recent

  • Service score 7.8 out of 10
    Service7.8
  • Location score 7.6 out of 10
    Location7.6
  • Value for money score 7.6 out of 10
    Value for money7.6
  • Facilities score 7.3 out of 10
    Facilities7.3
  • Cleanliness score 7.1 out of 10
    Cleanliness7.1
High score for Bali

Rating

9+ Exceptional (259)
8-9 Excellent (85)
7-8 Very Good (108)
6-7 Good (62)
<6 Below Expectation (309)

Review summary

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Guests love the hotel's friendly and efficient staff who always go the extra mile to ensure a comfortable stay. Rooms are spotlessly clean, incredibly spacious, and offer stunning views. The cozy beds guarantee a great night's sleep. The hotel's location is fantastic, providing guests with a breathtaking view to enjoy.

Though some guests have complained about facilities needing improvement and dirty rooms, the majority were satisfied with the hotel's cleanliness. Few concerns appear to be isolated incidents.

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Showing 823 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Faamanatuina from New Zealand
    Group
    Deluxe Bay View Room
    Stayed 7 nights in July 2025

    “You get what you pay for on a reasonable budget ”

    Located on a main highway 10km from Nusa Dua beach, it's busy but if you're wanting to access Kuta, Legian, Sanur and Ubud like we did, it's easier from here. Hotel is dated, in it's heyday, you can imagine how stunning it was. Restaurant menu is satisfactory and buffet breakfast offers a great range for NZ$12.50. Staff (who can speak English) are extremely helpful with any issues. All staff are pleasant and friendly. Rooms are 3. 5star. Serviced daily. Clean. Views vary from bay, city, pool. TV channels are plenty. Bar fridge. Room service available. Balcony. We requested upper level - king-size and twins. More than adequate. Pools are family friendly but not deep at all. Large day beds and poolside bar. A beautiful rooftop area with sunrise and sunset views to die for but underused as infinity pool (although full) is out of bounds. All in all, it served our purposes and we used the massage spa as well.

    Reviewed August 03, 2025

    Dear Faamanatuina, Thank you for sharing such a detailed review of your stay.We’re delighted to know that our location, facilities, and friendly staff made your visit enjoyable.We also appreciate your constructive comments regarding the property’s condition and rooftop area, which will be shared with our management team for consideration. It’s wonderful to hear that you enjoyed the views, amenities, and spa services.We hope to welcome you back again soon for another pleasant stay. Kind regards, The Crystal Resort Nusa Dua

    Responded August 11, 2025
    The Crystal Luxury Bay Resort Nusa Dua - Bali
  2. 6.4
    Good
    Anne from Belgium
    Family with young children
    Jacuzzi Suite
    Stayed 4 nights in August 2025

    “Great pools and attentive staff”

    I stayed 4 nights with young children. Overall, it was pleasant but her are things to know: - the hotel claims to be luxurious, to have babysitting services on site q kids playground qnd private jacuzzis. I booked a jacuzzi suite for that reason however: - the " jacuzzis" are not warm and hardly have any jets. They are more like a plunge pool at roughly 24-25C so not very warm. - there is no old babysitter on-site. But when i booked the spa treatment, the hotel arranged for a staff to look after my children. - there's not really a playground. There is one slide inside one of the pool areas and a tiny swing set-up. - The room floors were very dirty. When walking bare feet inside our rooms, our feet were black with dirt and this is after I asked 2x the staff if they could clean it. - the hotel ' s towels are old and damaged, there's not enough towels provided. So on that front it's not too the same level of a luxury hotel. That said, Putri one of the hotel managers was extremely helpful every day, helping me with taxis and ideas of activities I could do. She was highly responsible and helpful. Overall the staff was nice. The hotel has 3 large pools which are very clean and there's a nice rooftop.

    Reviewed September 04, 2025

    Dear Mrs.Anne, Thank you very much for choosing to stay with us and for taking the time to share your detailed feedback.We are pleased to know that overall you and your family had a pleasant stay, and we truly appreciate your kind words for our colleague, Ms. Putri.She will be delighted to hear your recognition of her efforts in making your holiday more comfortable. We sincerely apologize for the shortcomings you experienced regarding the jacuzzi temperature, playground facilities, housekeeping standards, and the towels provided.Your comments are very valuable, and we have already shared them with our management and relevant departments to ensure improvements are made.Our team is committed to providing better consistency in service and facilities, and your review helps us to continue improving. We are also glad to know that you enjoyed our three swimming pools and rooftop area, and that our team members, in general, were able to make your stay enjoyable. We truly appreciate your con

    Responded September 05, 2025
    The Crystal Luxury Bay Resort Nusa Dua - Bali
  3. 7.6
    Very good
    Lisa from United Kingdom
    Couple
    Deluxe Pool View
    Stayed 5 nights in July 2025

    “Very good”

    The hotel is in need of a little TLC , some water leaks from the jacuzzi rooms that empty onto the pool bar area , this isn’t ideal and needs urgently sorted out … rooms very clean , shower and bath again need updating and the shower heads and taps replacing .. food truly amazing , breakfast was great had a egg station fresh fried , scrambled and boiled and omelette on demand The restaurant menu was vast and all very tasty The location was on a main busy road however easy to get to the beaches and local sightseeing places by means of taxi ( GRAB App a must )

    Reviewed July 08, 2025

    Dear Mrs.Lisa Thank you for your detailed feedback.We’re glad to hear you enjoyed the cleanliness of the room, the food, and the convenient location.We truly appreciate your input regarding the jacuzzi area and bathroom fixtures — please rest assured this has been brought to our team’s attention for prompt improvement.We hope to welcome you back with an even better experience in the future. Warm regards, The Crystal Resort Nusa Dua

    Responded July 08, 2025
    The Crystal Luxury Bay Resort Nusa Dua - Bali
  4. 8.8
    Excellent
    Ivan from Indonesia
    Family with young children
    Deluxe Room
    Stayed 2 nights in June 2025

    “Great hotel, unproffesional staff”

    Kita check in sudah malah di jam 7.30 malam, tapi kamar belum ready, masi nunggu 1 jam lagi baru selesai, lalu ada security yg mengantar barang kita dengan baju kemeja terbuka bagian dadanya (sangat tdk etis untuk hotel sperti crystal membiarkan hal itu) staff lain juga tidak peduli dan tidak menegur bapa itu, 3 hari bertemu juga dengan gaya yg sama, karen. Keterlambatan check in itu kita di beri complimentary voucher yg cukup worth it, jadi kita cukup ok, air panas di kamar awalnya tidak menyala, karen. Sudah malam kita sudah sgt cape, jadi besok nya kita baru komplain ternyata memang saklar air panas belum di nyalain dari centralnya, setelah dinyalakan tdk ada masalah, kolam sangat bagus tapi syg ada bagian2 yg lantainya pecah2 tidak terawat dan bolong2, kolam yg di rooftop pun sama, lebih tidak terawat, terlebih cafe di rooftop tidak pernah ada org, jadi kita harus memesan makanan dibawah baru diantar keatas, padahal vouchernya mengharuskan kita tukarnya diatas dan stelah diantar staff nya sudhh hilang lagi, ada org lain mau pesan juga harus turun dulu baru naik lagi, padahal waktu malah di rooftop sangat bagus tapi sayang staff tidak ada jadi malah seperti abandon area, skali lagi ini hotel bagus, dengan kolam dan view yg bagus, tapi syg tidak di maintain dengan baik, terlebih staf2 yg kurang termanage dengan baik dan kurang standarisasi sebagai hotel berbintang

    Reviewed July 12, 2025

    Dear Mr.Ivan Thank you for taking the time to share your experience during your stay at The Crystal Luxury Hotel.We apologize for the inconvenience you experienced, particularly regarding the delay in check-in and the staff's behavior, which did not meet our ethical service standards. Your feedback is greatly appreciated and has been forwarded to the relevant team for immediate action to improve our service quality in the future. We also apologize for the technical issues in the room, including the hot water not turning on initially.We are pleased to hear that you were still satisfied with the compensation voucher we provided. We hope to have the opportunity to welcome you back for an even better experience. Sincerely, The Crystal Resort Nusa Dua

    Responded July 16, 2025
    The Crystal Luxury Bay Resort Nusa Dua - Bali
  5. 6.8
    Good
    Danica from Philippines
    Solo traveler
    Jacuzzi Suite
    Stayed 2 nights in June 2025

    “Good”

    Our stay in Nusa Dua was okay, but not quite what we were expecting. There was no beach access at all, which was disappointing, especially since the photos gave the impression that a beach was part of the experience. The facilities were clean and well-kept, but the internet connection was unreliable — we had a hard time staying connected throughout the stay, which was frustrating. Our check-in was also delayed. Although it was scheduled for 2 PM, we had to wait in the lobby until 3 PM as the room was still being prepared. After a long trip, that extra hour was not ideal. In terms of service, the staff were polite but not as attentive or proactive compared to other hotels we stayed in. That said, there was one female staff member who stood out — she was very friendly and always smiling. Unfortunately, I didn’t catch her name, but her warmth was appreciated. Overall, it was a decent stay if you're just looking for a quiet place with good facilities, but not ideal if you're expecting beach access or strong WiFi.

    Reviewed June 05, 2025

    Dear Mr/Mrs. Danica Thank you for taking the time to share your feedback.We truly value all comments as they help us improve our service.We're very sorry to hear that your experience did not fully meet your expectations.We sincerely apologize for the confusion regarding beach access — we understand how important clear and accurate information is, and we will be reviewing our photo content to avoid future misunderstandings. We also regret the inconvenience caused by the delayed check-in and the unstable internet connection.Please know that we are actively working with our team to improve these areas to ensure a smoother experience for all our guests. While we’re glad to hear you found our facilities clean and our staff polite, we’re sorry if the level of attentiveness fell short.Your comments have been shared with our team as part of our ongoing training and commitment to better service. We hope you will consider giving us another chance in the future, so we can provide you with the st

    Responded June 26, 2025
    The Crystal Luxury Bay Resort Nusa Dua - Bali
Changed to review page 1

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