The Cumberland Boutique Hotel Nanjing
The Cumberland Boutique Hotel Nanjing
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7.6
Very good

"Very nice hotel."

Khairul F.

|

November 7, 2017

Special King Room The Cumberland Boutique Hotel Nanjing
Special King Room
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Lobby The Cumberland Boutique Hotel Nanjing
Lobby
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Lobby The Cumberland Boutique Hotel Nanjing
Lobby
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Interior view The Cumberland Boutique Hotel Nanjing
Interior view
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See map The Cumberland Boutique Hotel Nanjing
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Exceptional
Location
9.0
See all 6 photos The Cumberland Boutique Hotel Nanjing
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What guests are saying:
Would stay there again as it is in a nice part of the inner city.
Theodore from United States
Solo traveler
Very good hotel with great value for money hotel. Great big & clean room with good location that you should not miss.
Aaron from Singapore
Business traveler
Great Designed Rooms, Clean, Big, Friendly, Nice location with good restaurant next door.
Rafael from Germany
Business traveler
Excellent location near several large shopping centers. An easy subway ride (Line 1/Red) from the train station, or approx 15-20rmb taxi fare. Lacated walking distance from the Old City Wall and XuanWu lake
Joseph from United States
Business traveler
good stay in a big clean room and the staff service quality was excellent although limited number of people that can speak english. Good hotel to stay in
Tan from Singapore
Business traveler

The Cumberland Boutique Hotel Nanjing

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 194 reviewsSee what guests said
8.0
/
10
Excellent room comfort and quality
8.3
Recommended by 92% of guests
Value for money8.1
Distance to city center0.8 km
Location rating9.0
Nearest airportNanjing Lukou International Airport (NKG)
Distance to airport35.8 km
  • 340 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Nanjing

Select your room
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Deluxe Room
Deluxe Room
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed
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Business Deluxe Twin Bed
Business Deluxe Twin Bed
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 king beds
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Digital Deluxe Room
Digital Deluxe Room
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Business Twin Room
Business Twin Room
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 king beds
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Business King Room
Business King Room
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
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Special King Room
Special King Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 double bed
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Business Digital
Business Digital
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
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Cumberland Family Suite2 bedroom 2 living room
Cumberland Family Suite2 bedroom 2 living room
...
  • Non-smoking
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Run of House
Run of House
...
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    What people love about the property

    • 10.0
      Exceptional

      "This was an excellent hotel experience."

      Stuart

      |

      April 7, 2017

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    More about The Cumberland Boutique Hotel Nanjing

    More about The Cumberland Boutique Hotel Nanjing

    10.0
    Exceptional

    "Staff are friendly and helpful."

    Yuki

    |

    November 26, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    8.8
    Excellent

    "The room is spacious and clean and the bed was pretty comfy."

    Alexander

    |

    April 9, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (194)Booking.com Reviews (58)
    8.0
    /
    10
    Cleanliness7.8
    Facilities7.5
    Location9.0
    Room comfort and quality8.3
    Service8.1
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (194)
    All room types

    Show reviews that mention 

    Showing 136 verified guest comments
    12345
    8.0
    Excellent
    Meng from Singapore
    Family with teens
    Business Twin Room
    Stayed 2 nights in December 2018
    Very good”
    Excellent location between 2 metro stations. Next to malls with many restaurants.
    Reviewed December 22, 2018
    8.8
    Excellent
    Kwan from Singapore
    Couple
    Business King Room
    Stayed 3 nights in November 2018
    Good location”
    Near to the two metro stations Line 1 Zhujiang Road Stn (Exit 4) and Line 2 Xinjiekou Stn. Stay at king business room with city view, very big room and comfortable bed. Walking distance (18min) to 总统府
    Reviewed December 01, 2018
    8.4
    Excellent
    ANDREA from Singapore
    Couple
    Business King Room
    Stayed 3 nights in June 2018
    Location very good”
    Walking distance to metro Zhujiang road station. Near Deji Plaza mall with lots of eateries and luxury brands. Just round the corner there is Fresh Element restaurant. Hotel room is big but dated. Bed is comfortable and no issue on hot water. Would recommend cheaper stay but near luxury mall and food nearby.
    Reviewed June 26, 2018
    8.4
    Excellent
    Nicholas from United Kingdom
    Solo traveler
    Business Twin Room
    Stayed 7 nights in May 2018
    Weeks holiday ”
    This hotel is in good location easy to use Line 1 & 2 on metro and as plenty cheap or expensive restaurant to enjoy good food near the hotel My room a was huge two double beds and cleaned well every day I will return this hotel in the future
    Reviewed May 21, 2018
    8.8
    Excellent
    Robert from Canada
    Solo traveler
    Business Digital
    Stayed 1 night in March 2018
    Serviced Apartment in a Great Location”
    This is a good property for the price and is well located right in the heart of downtown Nanjing. This is the second time I have stayed here (6 years between visits) and some aspects were showing some wear and tear such as the wallpaper and the water pressure in the shower. The bed was comfy and the level of service was swift and professional. Overall a great stay and I will likely book the Cumberland again in the future
    Reviewed March 21, 2018
    10.0
    Exceptional
    Stuart from United Kingdom
    Business traveler
    Business King Room
    Stayed 1 night in March 2017
    superb location in the heart of Nanjing”
    This was an excellent hotel experience. i arrived late in the evening but this was not an issue. service was prompt and friendly. The room was spacious and had all facilities working. The hotel is above two v good restaurants/bars and i was able to eat regardless of the time. This was by far my best hotel experience in Nanjing.
    Reviewed April 07, 2017
    8.3
    Excellent
    Jing from Singapore
    Family with teens
    Stayed 2 nights in January 2014
    Enjoyable Stay”
    Clean and large room, super large size bed and very comfy pillow and bed.
    Enjoyable stay. Good sleep with good quality and sufficient pillows. Room is quite and large and I think it is a conversion from a 1 bedroom unit or studio. Bathroom is clean and tidy and size is OK. Staff is friendly and offer help when needed. Will return for another stay.
    Reviewed February 26, 2014
    8.7
    Excellent
    Kam from Hong Kong
    Group
    Stayed 4 nights in April 2013
    Nice hotel at good location”
    The room was large, clean and brand new
    The hotel was nearly a brand new hotel as the room maintenance was good, and the room was large, clean and well-decorated with sufficient lighting inside the room. The hotel located at the heart of the city, with just 5 minutes walk to nearby two MTR stations. Moreover the hotel was surrounded with many nice, local restaurants where you can find the great taste of Chinese food. Overall I was highly satisfied with such reasonable price.
    Reviewed April 16, 2013
    8.7
    Excellent
    TAK from China
    Business traveler
    Stayed 1 night in September 2012
    nice hotel”
    good location
    This is supposedly a boutique hotel. The rooms are beautiful. The wifi works very well. But the bed is as hard as the floor. And there is a "pillow menu" asking me to choose among four types of pillows--none of which makes any sense (a buckwheat pillow? a chrystanthemum pillow? a semen cassiae pillow? a guarding neck pillow?). Get real, folks. Now the bigger problems are with customer service. The kitchen is being redone so there is no breakfast. I asked for milk to make myself coffee when we checked in. Was told that this is impossible. I later read that the bar serves coffee, so I called and asked for milk from the bar. I spent 15 minutes on the phone with folks who spoke no English. They didn't know what milk was but ultimately they seemed to understand. Then two minutes later they called me back and told me I couldn't have any. I went down 10 flights to the bar and ultimately the manager took a carton of milk from the refrigerator and poured me a glass. Now this morning I have been waiting for half an hour for coffee instead of the breakfast they offered (a piece of bread and an egg sandwich, which I didn't want). They tried to charge me $6 for the small cup of coffee, which I refused to pay. The coffee was lukewarm. I was up early and tried to cancel my wake up call, It didn't work. No one understood English even though I was transferred to four people. I am not some superpatriot who demands that everyone should be fluent in English. However, if you are running a hotel with pretensions to an international clientele (in a very tony section of the city), at least someone should have some basic understanding of the world's international language (why did they call this place "The Cumberland"? The shower is wonderful, but you need to turn on the heat at least half an hour before showering. Welcome to boot camp. The issue is simple:The rooms are huge and beautiful. But the overall hotel doesn't work.
    Reviewed September 17, 2012
    8.4
    Excellent
    watcharapon from Thailand
    Business traveler
    Business King Room
    Stayed 1 night in January 2018
    Good hotel but small breakfast”
    Value for money and big size room. Have kitchen in room and great bar at 1st fl. No lonely to stay here!
    Reviewed August 22, 2018
    8.4
    Excellent
    QIDE from Singapore
    Couple
    Business King Room
    Stayed 4 nights in March 2018
    Excellent”
    Good location, many restaurants are available with 5-10 minutes walking distance around the hotel. Close to sub-way stations.
    Reviewed April 11, 2018
    8.8
    Excellent
    Alexander from Australia
    Solo traveler
    Business King Room
    Stayed 2 nights in November 2017
    Convenient Base for Tourists”
    This hotel is pretty nice. I've stayed there twice now and didn't have any problems. The room is spacious and clean and the bed was pretty comfy. The location is quite central. Overall I'm happy.
    Reviewed April 09, 2018
    10.0
    Exceptional
    Harry from Philippines
    Business traveler
    Stayed 1 night in August 2014
    Spacious and stylish”
    Spacious rooms, accessible and stylish
    The room was soo big and very nice interior design. It was like home the feeling. The price was very much affordable and located to shopping malls. It is in the middle of the city and good place to stay for business. Friendly staff and helpful!
    Reviewed September 11, 2014
    7.7
    Very good
    Wing from Hong Kong
    Solo traveler
    Stayed 2 nights in March 2014
    cbd location”
    convenient transport, spaceous room, clean
    nice service apartment with kitchen. the newest mall connected with metro station is just few steps away. large variety of cuisines from street dishes near the university to expensive restaurants in malls around.
    Reviewed April 07, 2014
    8.0
    Excellent
    LOH from Singapore
    Solo traveler
    Stayed 2 nights in November 2013
    Generous Room Size, Great Location”
    Big room, easy access to public transport, near lots of shopping malls.
    Impressed with the room size. Overall a comfortable stay. My room facing the roof of a shopping mall, the smell from the restaurant exhaust vent is quite disturbing, couldn't open the window fully, made worse with no air-con but heater in-room. The card key for opening main door is a nuisance, most of the time couldn't work, Even the hotel staff said it's too high tech. Staff generally friendly. Walking distance to two metro stations, and the famous Xinjiekou shopping belt.
    Reviewed November 08, 2013
    8.0
    Excellent
    Yee from Malaysia
    Family with teens
    Stayed 2 nights in September 2013
    very nice experience”
    location, staff, big room
    Very centrally location, spacious room. Never tried the breakfast as not included in my stay. My family members are very happy with the service provided. Highly Highly recommended to those going to nanjing.
    Reviewed October 07, 2013
    8.3
    Excellent
    Joseph from United States
    Business traveler
    Stayed 1 night in July 2013
    Comforable Stay, good location”
    Location, Conveninece, Shopping
    Excellent location near several large shopping centers. An easy subway ride (Line 1/Red) from the train station, or approx 15-20rmb taxi fare. Lacated walking distance from the Old City Wall and XuanWu lake
    Reviewed August 13, 2013
    8.7
    Excellent
    Chiou from Singapore
    Solo traveler
    Stayed 1 night in June 2013
    Good location. Good room.”
    Location, fast wifi in room, big room
    Check-in took a bit long as they cannot locate my agoda booking. Hotel is really popular with local tour groups, so be prepared if you check in/out with the crowd. Restaurant next door (Element Fresh) is surprisingly good (but not cheap, in Nanjing standard). Wifi signal is strong in the room, and its fast. Huge room (king bed + working desk + small kitchen), comfortable bed, cramp toilet.
    Reviewed June 26, 2013
    9.3
    Exceptional
    Amanda from United States
    Couple
    Stayed 2 nights in May 2013
    Large room in a great location - great value! ”
    room size, cleanliness, location
    This place was great. The room we got was huge - we booked a double room on Agoda not expecting to receive a room with 2 king sized beds. The beds were soft and comfortable with a great deal of pillows. The room had a great deal of storage - more room than we needed and large windows with a great view of the city. It is only a 5 minute walk from various malls and a metro stop in either direction. Everything we came to see in Nanjing was just a metro stop or two away. The hotel also had great restaurants right on the ground floor. There is a Blue Frog and an Element Fresh which both provide amazing and reasonably priced western food. There is a happy hour at each restaurant 4-8pm and Element Fresh offers a great weekend brunch every morning on the weekends offering french toast, pancakes, etc. and even bottomless coffee. Would definitely recommend this hotel for anyone staying in Nanjing.
    Reviewed May 29, 2013
    8.7
    Excellent
    Lane from United Kingdom
    Couple
    Stayed 1 night in December 2012
    Great location - downtown, close to everything”
    Contemporary design, attached to a mall, easy to find and friendly staff
    Only one issue - put some cream and sugar in the rooms ! You advertise as a western friendly hotel, vut westerners do not always like Chinese tea or only drink black sugarless coffee. I asked housekeeping for sugar and cream/milk/powder but they said they didn't have any. Thinking that my particular floor was out, I called reception who also told me they were out. Then after a visit to reception i was told they do not carry milk or sugar because the hotel does not have a restaurant. What ? But....if you can sachets of coffee and a tea bag in the room you can add some sachets of powdered cream and sugar too. Right ?
    Reviewed January 09, 2013
    12345
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    The Cumberland Boutique Hotel Nanjing
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    • Exceptional location
    • Presidential Palace
    • Zhujianglu Metro Station is within 0.34 km