"Staff at reception recognized and greeted us."
May 29, 2018
430 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.6|
|Nearest airport||Nagoya Airfield (NKM)|
|Distance to airport||9.4 km|
Situated in the center of the city, The Cypress Mercure Hotel Nagoya is ideal for guests staying on business or just there for taking in the fascinating sites the city has to offer. The Nagoya Congress Center, the Citizens Auditorium, and the Nagoya Dome are all conveniently located close to the hotel. Each room is modernly decorated with top of the line beds and pillows to ensure guests' comfort and serenity. The Lounge restaurant has a fine selection of delectable French or Japanese cuisine, and the Whizz by Cypress bar and restaurant has an array of international food, so whatever the guest’s preference is, it will be met. For entertainment, The Cypress Mercure Hotel Nagoya is within close proximity to the theater district where there are unique shows playing all the time. The staff is incredibly friendly and helpful and will go out of their way to ensure a wonderful stay.
"Roomy space and updated equipments and very convenient locat..."
October 29, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Hotel staff at reception provided excellent service. They were expecting our arrival and greeted each time we entered the hotel, small gestures that was very welcoming. A short walk from the train station, around 10 minutes but still easy to find. Highly recommended.
Overly reviewed ”
Booked due to the reviews however it is totally scammed. Paid for $380 per night w 2adults 1 child and the hotel is so not worth the price! They have no additional towels and pillows to spare for my kid! When the child is chargeable! Definitely not worth staying Staff is poor in English. Basically it is overly charged based on facilities, food quality
The hotel allowed us to early check in. And on our last day after checking out, they help us safe keep our luggage till we leave the city. Excellent and helpful staff. Hotel is very well located with many dining places around. CLose to train station.
Came back for a second night stay after a short trip out of Nagoya. Staff at reception recognized and greeted us. Then told us our luggage has already been moved to our room. Totally impressed at the service!
Convenient location, good value of money, bigger room size (34 m sq) is available.”
1. very good location, just 150 walking steps to Exit 1 of Nagoya Station. 2. a quiet hotel, guess because it is not big enough to serve group tour, so it is more cozy to individual travellers like us. 3. Breakfast is not so impressive, but still ok.
Convenient location and nice accomodation”
Roomy space and updated equipments and very convenient location are key point of this hotel. Only 5 minutes to shinkansen gate.
Good but could be better”
The staff can communicate in English, but still very limited. Beside this, everything is perfect.
Great hotel in the heart of Nagoya Station Area”
The hotel itself was fully staffed with very fluent English speakers which was a great help as we had a little drama (of our own making) during our stay at the hotel. The staff were very helpful. The hotel is very close to Nagoya Station, and subway stations making it easy to get around. The hotel had it's own restaurant as well as many around it that were very convenient. The only thing is a lot of Taxi drivers didn't know about this hotel, i would say make sure you have the address in Japanese with you when you're planning on using a taxi. Would highly recommend this hotel.
Clean and convenient, easy to access to station”
Nice to stay. Hotel staff are friendly.
Super friendly and helpful staff”
OK for business”
Was ok, nothing special. Bed was nice, slept well. Hotel is nearby station, so convenient to get around. HOWEVER: Agoda put it on the map as being next to a conference, which it wasn't, it was at a completely different place, making it necessary for me to do lots of traveling on trainsm where I expected to be able to the venue. it's the second time i have this very unpleasant experience with agoda.
City hotel close to railway station”
Economic small but comfi rooms, very attentive staff. breakfast is Japanese and Western of OK quality. Internet works very well. A good base for exploring local food, and an alternative if larger luxury hotels are full (esp. on weekends).
Pleasant stay. Hotel is pretty old (furniture and all) but was of significant quality so gave off the vintage vibe. Even the room key was vintage keyhole type. Convenient location with access to underground shopping arcade nearby and food eateries around.
Good and nice hotel”
this hotel is clean and the location is very close to down town station nagoya station. in walking distance just 3 minute to under ground shopping area.
The hotel was great the because its was near to the malls. the restaurant was good
Reliable place in a great location!”
this was my second time to stay here - i'd been once before, when it was a sofitel. couldn't see any before-after difference... two pieces of advice - make sure you get a non-smoking room. i didn't notice until it was too late that they'd given me a smoking room without asking me. also, try to get an upper floor - the views are quite nice. this time, though, i was on the 3rd floor - no view at all! this place was about half the price of the hilton, and about a third of the price of the marriott!
pleasant hotel with clean well kept room. ”
The hotel reception was small as usual for such grade hotel,however, it reception staff were very warm and friendly. And the biggest plus point is that they do speak English and understand well your needs. The room is tastefully furnished and the bed is comfortable. Bathroom is clean and stocked with basic toiletries, pleasant surprise was that it is stocked with L'Occitane shampoo/bath/conditioner.
Good location, 5 minute walk from Nagoya station. Room size too small even if Luxury room less than expectation.
Not value for price, room to small and facilities not so good as expected.
The Cypress Mercure Hotel Nagoya