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24 Feb 2020
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25 Feb 2020
Tuesday
2 adults
1 room
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9.3
Exceptional
7.6% this month
/10
(1544 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
5-star Hotel
Free Wi-Fi
2018
The Darling at The Star
80 Pyrmont Street, Pyrmont, Darling Harbour, Sydney, Australia, 2009 - See map
"Superior Room appointed just right wonderful bathrooms superior service and great name recognition."
Pau - April 24, 2018
Exceptional reputation
Recommended by 96% of guests
Recommended by 96% of guests
Exceptional cleanliness
9.5 rating for cleanliness
9.5 rating for cleanliness
Exceptional service
9.5 rating for service
9.5 rating for service
Exceptional facilities on premise
9.4 facilities on premise
9.4 facilities on premise
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
Steamroom
Cheaper than 97% of all properties in Sydney in the last 24 hoursCompared to 8,538 Sydney properties at Agoda for various dates
| Value for money | 8.8 |
| Location rating | 9.4 |
| Nearest airport | Sydney Airport (SYD) |
| Distance to airport | 8.1 km |
Rooms available at The Darling at The Star
9.3
Exceptional
Room comfort & quality
Room photos and details
Jewel Suite
...
- Room size: 70 m²/753 ft²
- City view
- 1 king bed
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Room photos and details
Darling King Room
...
- Room size: 35 m²/377 ft²
- Non-smoking
- 1 king bed or 2 double beds
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Room photos and details
Jewel Spa Suite
...
- Room size: 70 m²/753 ft²
- Non-smoking
- 1 king bed
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Room photos and details
Darling Courtyard Room
...
- Room size: 35 m²/377 ft²
- Garden view
- 1 king bed
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Room photos and details
Jewel City Spa Suite
...
- Room size: 70 m²/753 ft²
- City view
- 1 king bed
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Room photos and details
Stellar Suite
...
- Room size: 76 m²/818 ft²
- Street view
- 1 king bed
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Room photos and details
Stellar Harbor Suite
...
- Room size: 70 m²/753 ft²
- Shower
- 1 king bed
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Room photos and details
Stellar Suite
...
- Room size: 76 m²/818 ft²
- Shower
- 1 king bed
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Room photos and details
Deluxe King Room
...
- Room size: 35 m²/377 ft²
- Shower
- 1 king bed
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Room photos and details
Adored Suite
...
- Room size: 85 m²/915 ft²
- City view
- 1 king bed
Enter dates to see prices
What people love about The Darling at The Star
- Staff10.0Exceptional
"Beautiful room, amazing staff, delicious food, fabulous facilities and excellent location"
Jodi
|
October 2, 2018
- Location10.0Exceptional
"A wonderful 5 star luxury hotel which is perfectly located on the edge of the harbour."
Stephen
|
November 12, 2018
- Cleanliness8.4Excellent
"Room was clean and spacious, the bed was amazingly comfortable!"
Carmen
|
March 12, 2018
Property ranking|Compared to 8,538 Sydney properties
See all rankings
Value for money score
8.8/10
Location score
9.4/10
Service score
9.5/10
Cleanliness score
9.5/10
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
Based on properties you've viewed, you might like:
10.0
Exceptional"We enjoyed a beautifully appointed room on the 15th floor ov..."
Stephen
|
November 12, 2018
Description
The Darling at The Star is a proud winner of the Gold Award in the Luxury Accommodation category at the 2016 NSW Tourism Awards.
With 171 rooms, this property provides all the amenities and services you would expect from a 5-star hotel. Each of the guestrooms is well-appointed with a 46" high definition LED TV, in-room safe, a seating area, and an iPod docking station.
The Darling at The Star is situated within The Star casino complex with over 20 bars and restaurants, a day spa, fitness center, and an outdoor swimming pool. For guests wanting to explore the area, Cockle Bay Wharf is just two minutes away, which offers access to nightclubs, Sydney Aquarium, museums, and public transport such as the monorail and ferries. A convenient location, a dedicated staff, and first-rate facilities make this property a favorite amongst travelers.
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Most talked about facilities
Housekeeping
18 mentions
Food & Dining
7 mentions
Swimming Pool
7 mentions
Breakfast
6 mentions
What they offer
10.0
Exceptional"Room was quiet, comfortable, we had view of harbour bridge, ..."
Jaime
|
December 24, 2018
View all reviews
Popular facilities
Fitness center
Hot tub
Spa
Restaurant
Languages spoken
- English
- Chinese [Mandarin]
- Korean
- Chinese [Cantonese]
- Japanese
- Vietnamese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Casino
- Nightclub
- Swimming pool [outdoor]
- Fitness center
- Sauna
- Tours
- Hot tub
- Spa
- Massage
- Steamroom
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service [24-hour]
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Gift/souvenir shop
- Salon
- Concierge
- Laundry service
- Shops
- Daily housekeeping
- Luggage storage
- Smoking area
- Dry cleaning
- Safety deposit boxes
For the kids
- Babysitting service
Access
- Check-in/out [express]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Car park [charges apply]
- Rental car
- Valet parking
Available in all rooms
- Air conditioning
- Free bottled water
- Shower
- Coffee/tea maker
- In-room safe box
- Toiletries
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Nearest essentials
Airports
Sydney Airport (SYD)
8.1 km
22 minutes
Bankstown Airport (BWU)
19.4 km
38 minutes
Public transportation
Wynyard Railway Station
1.0 km
Town Hall Railway Station
1.3 km
9 minutes
Hospital or clinic
City Medical Practice
1.1 km
Shopping
Queen Victoria Building
1.2 km
Convenience store
City Convenience Store
60 m
1 minute
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Asian
Continental
Full English/Irish
Restaurants on site
Sokyo
Cuisine:Japanese
Menu:Buffet
Nearby restaurants
Australian cuisine
BLACK by ezard
120 m Australian, Contemporary, Gluten Free
Biaggio Cafe
130 m Australian, Cafe, Italian
Astral
130 m Australian
American cuisine
Harris On Harris
700 m American, Asian, Australian
City Hotel
940 m American, Asian, Australian
Belle's Hot Chicken
1.1 km American, Fast food
Asian cuisine
Harvest Buffet
30 m Asian, Australian, Gluten Free
Blue Eye Dragon
50 m Asian, Chinese, Taiwanese
Din Tai Fung
130 m Asian, Chinese
What's nearby
Popular landmarks
- Sydney Aquarium & Sydney Wildlife World - 710 m
- Darling Harbour - 740 m
- Queen Victoria Building - 1.2 km
- Sydney Tower Eye and SKYWALK - 1.38 km
- The Rocks - 1.61 km
- Circular Quay - 1.68 km
- Sydney Opera House - 2.24 km
- Sydney Harbour - 4.82 km
- Bondi Beach - 8.09 km
- Manly Beach - 12.04 km
Nearby landmarks
- Star Casino - 130 m
- Sydney Lyric Theatre - 170 m
- Good Living Growers' Market - 230 m
- Australian National Maritime Museum - 370 m
- James Craig Tall Ship - 370 m
- Sydney by Sail Tour - 460 m
- Sydney Fish Markets - 500 m
- Harbourside Shopping Centre - 570 m
- Sydney Showboats - 640 m
- Magistic Cruises - 640 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Children 0-1 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 2 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Please note that children below the age of 18 cannot be accommodated at this hotel.
- The property requires a credit card authorization in the amount of AUD 200 for the first night of your stay, and then AUD 100 for every night thereafter. This deposit is for the event of damages or incidentals, and will be refunded upon check-out after inspection for damages. The amount pre-authorized will affect your available funds for up to 10 business days depending on your financial institution.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 11:00 AM
Getting around
Airport transfer fee: 86 AUD
Travel time to airport (minutes): 30
Extras
Breakfast charge (unless included in room price): 38 AUD
Daily Internet/Wi-Fi fee: 25 AUD
The property
Non-smoking rooms/floors: Yes
Number of rooms : 171
Year property opened: 2011
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Announcements
The Star complex is undergoing maintenance on March 31st, 2020 from 8.00AM until 3.00PM. All guests staying in-house must vacate their room by 8.00AM on March 31st, 2020. Check-in and access to The Star will resume after 3.00PM. Please contact us for any further information on 1800 800 830
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Compare to other recommended properties
Best value!  The Darling at The Star |  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Exceptional 540 reviews 9.3 Location 9.4 | Excellent 1104 reviews 8.9 Location 9.3 | Exceptional 486 reviews 9.1 Location 9.5 | Excellent 1301 reviews 8.3 Location 9.0 |
| Neighborhood | Darling Harbour | Darling Harbour | Darling Harbour | Sydney CBD |
Reviews of The Darling at The Star from real guests
Provided by verified guests of 
Overall rating
9.3
Exceptional
From 1544 reviews
9.6Service
9.5Cleanliness
9.4Facilities
Agoda Reviews (540)Booking.com Reviews (1004)
Rating via Agoda9.3
/
10
High score for Sydney
Rating
9+ Exceptional (181)
8-9 Excellent (37)
7-8 Very Good (26)
6-7 Good (10)
<6 Below Expectation (2)
Time of the year
Mar - May (36)
Jun - Aug (83)
Sep - Nov (68)
Dec - Feb (69)
All guests (540)
All room types
All languages
Show reviews that mention
Showing 256 verified guest comments
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Sydney Aquarium & Sydney Wildlife World
- Wynyard Railway Station is within 1.04 km
Very good”
I booked harbour view spa suite with welcome drink package, I would expect welcome drink menu place in room and can enjoy in room. even though we were loated on 12 floor, the view was obstructed and only half view. we check in in the afternoon, the front desk staff was nice, friendly and helpful. But when we called reception at night for an extra shower cap, it took ages to receive, and the person talked to someone else and didn't even know we were still wait on the line. overall, the room was nice but with this 5 star price, i felt disappointed as I was expected much more than this
Elegant, luxury experience!”
Located right next (connected) to The Star casino, the staying experience was luxury with fine dining options within the building itself and good, affordable selection of cafes & eateries around the place!
Loved it! ”
Staff were amazing! Made us feel like VIPs at every interaction! ⭐⭐⭐⭐⭐For the staff! Suite was spacious and clean but the "harbour view" wasn't amazing, facing 'the star' and pool, partially blocked off and cranes were ruining our view also.
Great”
I stayed here for 4 days. It was such a wonderful hotel as I expected. But there was a renovation for the hotel when I arrived and I had to stay in the Astral residence which was a lot nasty. But all the staff at the darling were so experienced that I could visit many places easily. The facilities, amenities, even breakfast were also great.
Perfect location and nice staffs”
Perfect location and nice staffs
Exceptional”
Stay here a lot 4 times this month however we heard someone through the night pass gas, was to embarrassed to call the front desk at the time about it. Other then that it’s the best hotel in Sydney with the best service.
Excellent”
Had an amazing time at this hotel! Staff was very nice, and very quick at solving any problems! Room was clean and spacious, the bed was amazingly comfortable! Definitely will recommend, great to spoil yourself!
Fantastic location however cleaning needs improvement”
I had two fantastic nights at the Darling, enjoying walking to Darling harbour and fabulous restaurants around. However cleaning was subpar for a hotel of this quality, with dirty towels and the room not properly vacuumed (some old biscuits under the end of bed bench
Top hotel in Sydney”
The Darling is a wonderful place to stay whilst in Sydney. Part of The Star complex / Lyric Theatre. Quick ride on the Light Rail or an easy walk, via Pyrmont Bridge to/from the city. Try the HARVEST Buffet (breakfast). One of the best buffets anywhere in the world, that I have had the pleasure to dine at. It was that good! A credit to Management & Staff. Many thanks for a most enjoyable visit.
Amazing service in an amazing hotel”
Our stay was amazing. The receptionist remembered my name after I had already checked in hours ago. I definitely did not expect that. And when we asked for late check out there were no issues with that at all, it was arranged straight away. We stayed at the Darling for the night of our wedding and it definitely helped make it a night to remember!
Nice design but felt like I was sleeping at Ikea”
I stayed in a Darling room, which was quite compact but made good use of the space to fit in a King bed, work desk nook and double sinks. The rain shower was very welcome (no bath). A small thing that put me off was the prominent sign on top of the minibar, stating that anything moved from it for more than 10 seconds would be automatically charged to the room. Consequently, I felt like I was sleeping at Ikea for my two night stay.
An Amazing experience ”
The moment you arrive to the moment you leave..... You just can't fault anything at all! 💯/💯
Exceptional”
We did have a little wait as our room was not ready until 4pm, other than that the room was amazing! staff were great, so was the room service :)
The hotel was an unknown before staying there. The staff could not be more welcoming and friendly. ”
Ten minute walk to Darling Harbour and harbourside restaurants. Twenty minute walk to the shopping centre, 15 minute nite walk to Pyrmont Wharf where you can take a ferry to circular quay then a further ferry to Manly Beach .
Post wedding stay”
We stayed here before and after our wedding close by. Hands down the best service we have ever received from a hotel. Gave us complimentary champagne and decorated the room with flower metals without charge. When we needed things done frantically before our wedding events , they would sort it out without issue. We had many requests and they fulfilled all of them. They personally chaperoned us to wherever we needed to go. We felt like VIP. Amazing experience. And our jewel suite room was beautiful
One of the best hotel in Sydney ”
The best location in Sydney CBD. Good breakfast could give you enough energy to travel around Sydney. Patient staff work there, would give you a unforgettable service. Alright, I suppose this hotel is one of the best hotel in Sydney.
HM - Fussy Traveler ”
I consider myself to be extremely fussy, frequent traveler. Staff are fantastic, extremely helpful, not invasive. I needed directions a number of times and it was normal for them to walk me outside to assist in correct directions. Checking in & checking out was a breeze & professional. Rooms Clean!!! I will be comming back & have recommended this to my friends, some have already stayed and feel the same. Thank you to all the staff here, I am looking forward to my next visit.
Exceptional”
A wonderful 5 star luxury hotel which is perfectly located on the edge of the harbour. We enjoyed a beautifully appointed room on the 15th floor overlooking the Harbour Bridge and surrounds. Very courteous staff and impeccably clean room. The three choices of mood lighting for different times of the day a great feature. Look forward to regular stays in the future.
Outstanding”
From the moment we walked in the lobby till we ended our stay, absolutely everything was perfect. We were provided a complementary room upgrade and and the most outstanding service by every staff. Best value for money accommodation I have come across. Highly recommend to anyone travelling within Sydney.
FABULOUS HELLO DARLING!”
I booked my visiting brother and his wife from USA, into the Jewel Suite for an extra special surprise anniversary gift. The staff were amazing and made their visit really special. Upgraded to the Jewel Spa Suite, views were spectacular, Annabel perfect host showing functions of suite. After I left they sent a bottle of wine and fruit to the room. Superior Class Hotel and Staff.