The David Citadel Hotel
Premium Deluxe With Balcony The David Citadel Hotel
Kid’s club The David Citadel Hotel
Lobby The David Citadel Hotel
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7.9
Very good
/10
(23 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - 110 meters from city center
  • Gefen Gallery20 m
  • Hebrew Union College110 m
  • Perfuniq110 m
  • Mamilla Mall120 m
  • Open140 m
  • Sol150 m
  • Beit Shmuel160 m
  • Nadav Art by Avi Nadav170 m
  • Yermiyahu180 m
  • Mamilla Cemetery & Mamilla Pool Reservoir180 m
  • Free Wi-Fi

    The David Citadel Hotel

    7 King David Street, Mamilla / King David, Jerusalem, Israel - See map
    "A perfect hotel for a Jerusalem tourist ."
    Joel - July 5, 2018
    Exceptional comfort
    9.3 room quality and comfort
    Excellent cleanliness
    8.8 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 1,275 Jerusalem properties
    See all rankings
    Location score
    9.6/10
    Cleanliness score
    8.8/10
    Room comfort score
    9.3/10
    Review score - United States
    8.1/10
    Better than
    99
    %
    of Jerusalem properties
    Better than
    99
    %
    of Jerusalem properties
    Better than
    99
    %
    of Jerusalem properties
    Better than
    97
    %
    of Jerusalem properties
    Value for money6.3
    Distance to city center0 km
    Location rating9.6
    Nearest airportBen Gurion Airport (TLV)
    Distance to airport39.3 km

    Rooms available at The David Citadel Hotel

    9.3
    Exceptional
    Room comfort & quality
    Premium Suite
    Premium Suite
    ...
    • Room size: 47 m²/506 ft²
    • City view
    • 2 single beds and 1 sofa be...
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    Deluxe Executive
    Deluxe Executive
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 1 single bed and 1 king bed...
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    Premium Superior Double
    Premium Superior Double
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 double b...
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    Premium Deluxe With Balcony
    Premium Deluxe With Balcony
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed or 2 single beds
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    Superior Executive
    Superior Executive
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed and 1 sofa bed o...
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    Double or Twin
    Double or Twin
    ...
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      Junior Suite
      Junior Suite
      ...
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        Double Or Twin Deluxe With Balcony
        Double Or Twin Deluxe With Balcony
        ...
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          Single Superior
          Single Superior
          ...
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            Double Or Twin Superior
            Double Or Twin Superior
            ...
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              More about The David Citadel Hotel

              More about The David Citadel Hotel

              An overview

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              What they offer

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of The David Citadel Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (23)Booking.com Reviews (376)
              7.9
              /
              10
              Very good
              Cleanliness8.8
              Facilities7.3
              Location9.6
              Room comfort and quality9.3
              Service7.3
              Value for money6.3
              Rating
              9+ Exceptional (3)
              8-9 Excellent (3)
              7-8 Very Good (1)
              6-7 Good (1)
              <6 Below Expectation (6)
              Time of the year
              Mar - May (5)
              Jun - Aug (7)
              Sep - Nov (1)
              Dec - Feb (1)
              All languages
              All guests (23)
              All room types
              Showing 14 verified guest comments
              9.6
              Exceptional
              Joel from United States
              Couple
              Superior Executive
              Stayed 2 nights in June 2018

              Outstanding Experience ”

              A perfect hotel for a Jerusalem tourist .

              Reviewed July 05, 2018
              6.0
              Stanley from United States
              Couple
              Premium Superior Double
              Stayed 3 nights in June 2018

              Not worth the money”

              The hote looks great , location is fabulous. The room has small and so draped up windows that it seems that you are in a den. The service is below the three star. It seems that they spent good amount of money on location and furniture but they forgot that such place is to be managed by a professional. They did resolve all requests all without a smile My wife used a bath and the way it’s built, it has a groove around its edges, water is getting there, and goes in the floor, the floor doesn’t have a drain, so the floor was flooded, the shower door had a small handle to close it as small as a falang of the finger but the door itself is heavy and inconvenient to close. The slippers are very very small and tight Bathroom doors don’t lock. For dinner we went downstairs to the restaurant and there was noone to greet us. So we started to get food on the plates, then someone said he was a manager, he informed it was a private event and yanked the plates from our hands. Disrespectful

              Reviewed June 15, 2018
              6.0
              Natalie from United States
              Solo traveler
              Premium Superior Double
              Stayed 3 nights in May 2018

              High expectation - low delivery”

              I left Davis Citadel hotel being very disappointed. I have never expected their service to be that poor.At the time of our arrival nobody helped us or even offered to help with our baggage to bring into our room. Never for the whole stay hotel doormen open the entrance door for us or even make move toward doing that. When we asked the concierge what restaurant around the hotel he would recommend for lunch, he sent us " across the street to coffee shop" which does not exist. He also can't give us an adequate suggestions about our ride back to Ben Gurion. Concierge service in this hotel is very unprofessional and rude. Hotel's pool area was not possible to use, because it was overcrowded.. A million kids were wildly entertaining themselves in a water with their parents sitting around the pool and absolutely not paying attention. At my check out I've learned that the hotel restaurant charged me for dinner I have never had. Despite my arguments they placed the charge on my credit card

              Reviewed June 06, 2018
              9.6
              Exceptional
              Judith from United Kingdom
              Couple
              Premium Superior Double
              Stayed 6 nights in August 2017

              All round excellent”

              We have stayed in many of the 5* hotels on Jerusalem but this was our first stay at the Citadel. We will most definitely return to stay on our next visit . The room was very spacious and well appointed and the breakfast superb!

              Reviewed September 05, 2017
              8.4
              Excellent
              Hamza from Israel
              Couple
              Premium Superior Double
              Stayed 1 night in April 2017

              Nice place”

              Very Friendly with us We were really happy with the time we spent there

              Reviewed April 22, 2017
              5.6
              Robin from United States
              Couple
              Premium Superior Double
              Stayed 5 nights in August 2016

              Poor management ”

              We were charged by mistake the 17% vat on our Shabbos meal and it took them quite a while to rectify the situation it seemed way too complicated for 3 managers to remove, and the Shabbos dinner was very disappointing too busy and terrible service. And the food was just OK nothing to earn the high price. We needed to ask many times for Challah grape juice and wine not to mention simply salt. Given all the choices of luxury hotels in Jerusalem I will not be going back to the David Citidale.

              Reviewed August 22, 2016
              9.7
              Exceptional
              Salomon from United States
              Family with teens
              Stayed 10 nights in January 2016

              great”

              location, cleanness, breakfast
              Reviewed February 01, 2016
              5.6
              RENATO from Spain
              Couple
              Premium Superior Double
              Stayed 4 nights in September 2017

              Bueno pero no suficiente para lo que se espera”

              Ser español es un problema. El personal del hotel es eminentemente judio y musulmán. Te vigilan como un sospechoso. No vale decir que es por mi seguridad, lo cual es perfectamente comprensible, pero no excusa el acoso. Si eres americano: perfecto. Si no dominan la cultura eres un intruso. Eso no está bien. No se puede hacer valoraciones por nacionalidad y se hacen . Yo soy español pero no soy ni de Barcelona ni tengo nada que ver con acontecimientos sociales acaecidos. Tampoco me gusta preguntar por direcciones y que me indiquen mal o von un taxista amigo para llevarse comisiones. Este tipo de establecimientos de en estar más a la altura.

              Reviewed September 14, 2017
              8.3
              Excellent
              claude from France
              Group
              Stayed 3 nights in May 2010

              david citadelle”

              vue magnifique, design achitectural parfait, belle végétation gentillesse des seveurs
              cuisine abondante mais il y a des progrés à faire dans la qualité des mets le café detestable
              Reviewed May 25, 2010
              7.6
              Very good
              hajime from Japan
              Solo traveler
              Premium Superior Double
              Stayed 2 nights in August 2016

              良いです。”

              良いですが金額ほどでは無いように感じました。 朝食時間にスタッフ皆が掃除しているのにはどうかなと思いました。 シャバットだったからかもしれませんが、ランチバイキングが1万円と聞いて引きました。 でも旧市街には近いし、プールも素敵なので良い部分も多いです。 旧市街が見える部屋だったらもっと印象が違ったかもしれませんね。

              Reviewed August 21, 2016
              6.8
              Good
              Alona from Israel
              Family with young children
              Premium Superior Double
              Stayed 2 nights in August 2019

              מלון יוקרתי עם שירות בינוני”

              המלון עצמו ממוקם במיקום נהדר, מעוצב נהדר והמתקנים מצויינים, אולם השירות של נותני המקום בינוני. נפשנו למשך שני לילות 4 נפשות, החוויה מול הדיילים בעמדת הצ'ק אין ומול הקונסיירג' הייתה איטית, לא נעימה ולא נענו בעיותינו.

              Reviewed September 02, 2019
              6.0
              moshe from Israel
              Couple
              Premium Superior Double
              Stayed 1 night in July 2017

              אתם כותבים שזה כולל הכל ובסוף המלון דורש מע"מ”

              אתם כתבתם מפורש שזה כולל מע"מ גם ככה המחיר במלון הזה יקר מאוד מעבר לפרופורציה חמור וגרוע מאוד אנו יוצאים מהמלון עם עגמת נפש

              Reviewed July 23, 2017
              4.4
              yuri
              Couple
              Premium Superior Double
              Stayed 2 nights in March 2019

              ...потерянные праздники....”

              ...к отелю нет претензий но еда даалека от описаннного и то и это все на 5 далеко не на 5 наверное не ели в субботу..еле еле 3 все что было теплое это вареные яйца и кофе а все остальное было приготовленно днем ранее и это 5 звезд приезд и прием не из лутших машину попросили загнать на минус 2 а потом вещи тащи на руках в номер но после разговора на повышенных тонах (скандала) багаж доставили в номер но это ещё не все номер это не то что вы заказали с балконом с видом на старый город а простой хуже мне показалось пол номера дверь в соседнею комнату была закрыта а фото на www.agoda.com изображен балкон

              Reviewed March 24, 2019

              Уважаемый Юрий, Благодарим за Ваш отзыв, Сожалеем, что произошли неудобства с парковкой,багажом и номером, Нам важно Ваше мнение и комментарии для того, чтобы устранить подобные недочеты в будущем, Будем рады увидеть Вас снова. Еще раз приносим извинения, С уважением, Даниела Белая, Представитель отдела по работе с гостями.

              Responded April 03, 2019
              The David Citadel Hotel
              9.0
              Exceptional
              vladimir from Austria
              Family with teens
              Stayed 14 nights in March 2014

              gut”

              personal,service,schwimmbad
              Reviewed March 30, 2014
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