8.6
Excellent
/10
(493 reviews)See what guests said
See map
9.6

Exceptional

Location rating score

Exceptional location - 110 meters from city center
Popular landmarks
Gefen Gallery 20 m
Hebrew Union College 110 m
Perfuniq 110 m
Mamilla Mall 120 m
The supermarket 130 m
Open 140 m
Sol 150 m
Beit Shmuel 160 m
Nadav Art by Avi Nadav 170 m
Yermiyahu 180 m
Nearby landmarks
Church of the Holy Sepulchre 700 m
Garden Tomb 1.04 km
Old City of Jerusalem 1.06 km
Western Wall 1.08 km
Al-Aqsa Mosque 1.25 km
Mahane Yehuda Market 1.25 km
Hezekiah's Tunnel 1.35 km
Mount of Olives 1.79 km
Israel Museum 1.91 km
Yad Vashem - Holocaust Memorial 4.5 km
The David Citadel Hotel

"Very Friendly with us We were really happy with the time we spent there"

Hamza - April 22, 2017
 The David Citadel Hotel
Lobby The David Citadel Hotel
Lobby The David Citadel Hotel
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Free Wi-Fi

The David Citadel Hotel

7 King David Street, Mamilla / King David, Jerusalem, Israel - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Church of the Holy Sepulchre
Within 700 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Value for money6.5
Distance to city center0 km
Location rating9.6
Nearest airportBen Gurion Airport (TLV)
Distance to airport40.7 km

Rooms available at The David Citadel Hotel

Exceptional
Room comfort & quality
9.3
Premium Suite
Premium Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds and 1 sofa be...
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Superior Family Room (2 Adults + 2 Children)
Superior Family Room (2 Adults + 2 Children)
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed o...
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Superior New City view Double Room
Superior New City view Double Room
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Deluxe with Balcony and Old City View
Deluxe with Balcony and Old City View
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Deluxe Executive
Deluxe Executive
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed and 1 single bed...
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Junior Suite with Terrace and Old City View
Junior Suite with Terrace and Old City View
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 1 double bed
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Alcove Deluxe with Balcony and Old City View
Alcove Deluxe with Balcony and Old City View
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Family Room (2 Adults + 1 Child)
Superior Family Room (2 Adults + 1 Child)
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed o...
Enter dates to see prices
Premium Superior Double
Premium Superior Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premium Deluxe With Balcony
Premium Deluxe With Balcony
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Property ranking|Compared to 492 Jerusalem properties
See all rankings
Room comfort score
9.3/10
Location score
9.6/10
Cleanliness score
8.8/10
Room size
39 sqm.
Better than
99
%
of Jerusalem properties
Better than
98
%
of Jerusalem properties
Better than
97
%
of Jerusalem properties
Bigger than
94
%
of Jerusalem properties
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Overall rating:
8.6
Excellent
493 reviews
Cleanliness
8.8
Facilities
7.4
Location
9.6
Read all reviews >
What travelers say they love:
We will most definitely return to stay on our next visit .
Judith from United Kingdom
Couple
More about The David Citadel Hotel

More about The David Citadel Hotel

Located in Western Jerusalem on the prestigious King David Street, the hotel provides 384 elegant guestrooms and faces the David Citadel and Tower as well as the ancient walls of the Old City. Guests are a short walk from the city center, as well as the world's most holy sites. Also within walking distance are a variety of shops, restaurants, entertainment venues, and business addresses. For dining, guests have a choice of on-site venues where renowned chefs cater to their every taste. The 5-star hotel is ideal for discerning travelers seeking beautiful accommodation and a splendid location near the walls of Old City.

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Most talked about facilities

Food & Dining
1 mention
Breakfast
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan
Kosher

Restaurants on site

Seasons
Cuisine:International, Mediterranean
Grill Bar
No additional information available
Lobby Lounge
Cuisine:International, Italian, Mediterranean

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The David Citadel Hotel from real guests

Overall rating
8.6
Excellent
From 493 reviews
9.6Location
9.3Food and dining
9.0Room comfort and quality
Agoda Reviews (24)Booking.com Reviews (469)
Rating via Agoda8.0
/
10
Excellent
Cleanliness8.8
Facilities7.4
Location9.6
Room comfort and quality9.3
Service7.4
Value for money6.5
High score for Jerusalem
Rating
9+ Exceptional (3)
8-9 Excellent (3)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (6)
Time of the year
Mar - May (5)
Jun - Aug (7)
Sep - Nov (1)
Dec - Feb (1)
All guests (24)
All room types
All languages

Show reviews that mention 

Showing 14 verified guest comments
9.6
Exceptional
Joel from United States
Couple
Superior Executive
Stayed 2 nights in June 2018

Outstanding Experience ”

A perfect hotel for a Jerusalem tourist .

Reviewed July 05, 2018
6.0
Stanley from United States
Couple
Premium Superior Double
Stayed 3 nights in June 2018

Not worth the money”

The hote looks great , location is fabulous. The room has small and so draped up windows that it seems that you are in a den. The service is below the three star. It seems that they spent good amount of money on location and furniture but they forgot that such place is to be managed by a professional. They did resolve all requests all without a smile My wife used a bath and the way it’s built, it has a groove around its edges, water is getting there, and goes in the floor, the floor doesn’t have a drain, so the floor was flooded, the shower door had a small handle to close it as small as a falang of the finger but the door itself is heavy and inconvenient to close. The slippers are very very small and tight Bathroom doors don’t lock. For dinner we went downstairs to the restaurant and there was noone to greet us. So we started to get food on the plates, then someone said he was a manager, he informed it was a private event and yanked the plates from our hands. Disrespectful

Reviewed June 15, 2018
6.0
Natalie from United States
Solo traveler
Premium Superior Double
Stayed 3 nights in May 2018

High expectation - low delivery”

I left Davis Citadel hotel being very disappointed. I have never expected their service to be that poor.At the time of our arrival nobody helped us or even offered to help with our baggage to bring into our room. Never for the whole stay hotel doormen open the entrance door for us or even make move toward doing that. When we asked the concierge what restaurant around the hotel he would recommend for lunch, he sent us " across the street to coffee shop" which does not exist. He also can't give us an adequate suggestions about our ride back to Ben Gurion. Concierge service in this hotel is very unprofessional and rude. Hotel's pool area was not possible to use, because it was overcrowded.. A million kids were wildly entertaining themselves in a water with their parents sitting around the pool and absolutely not paying attention. At my check out I've learned that the hotel restaurant charged me for dinner I have never had. Despite my arguments they placed the charge on my credit card

Reviewed June 06, 2018
9.6
Exceptional
Judith from United Kingdom
Couple
Premium Superior Double
Stayed 6 nights in August 2017

All round excellent”

We have stayed in many of the 5* hotels on Jerusalem but this was our first stay at the Citadel. We will most definitely return to stay on our next visit . The room was very spacious and well appointed and the breakfast superb!

Reviewed September 05, 2017
8.4
Excellent
Hamza from Israel
Couple
Superior New City view Double Room
Stayed 1 night in April 2017

Nice place”

Very Friendly with us We were really happy with the time we spent there

Reviewed April 22, 2017
5.6
Robin from United States
Couple
Premium Superior Double
Stayed 5 nights in August 2016

Poor management ”

We were charged by mistake the 17% vat on our Shabbos meal and it took them quite a while to rectify the situation it seemed way too complicated for 3 managers to remove, and the Shabbos dinner was very disappointing too busy and terrible service. And the food was just OK nothing to earn the high price. We needed to ask many times for Challah grape juice and wine not to mention simply salt. Given all the choices of luxury hotels in Jerusalem I will not be going back to the David Citidale.

Reviewed August 22, 2016
9.7
Exceptional
Salomon from United States
Family with teens
Stayed 10 nights in January 2016

great”

location, cleanness, breakfast
Reviewed February 01, 2016
5.6
RENATO from Spain
Couple
Premium Superior Double
Stayed 4 nights in September 2017

Bueno pero no suficiente para lo que se espera”

Ser español es un problema. El personal del hotel es eminentemente judio y musulmán. Te vigilan como un sospechoso. No vale decir que es por mi seguridad, lo cual es perfectamente comprensible, pero no excusa el acoso. Si eres americano: perfecto. Si no dominan la cultura eres un intruso. Eso no está bien. No se puede hacer valoraciones por nacionalidad y se hacen . Yo soy español pero no soy ni de Barcelona ni tengo nada que ver con acontecimientos sociales acaecidos. Tampoco me gusta preguntar por direcciones y que me indiquen mal o von un taxista amigo para llevarse comisiones. Este tipo de establecimientos de en estar más a la altura.

Reviewed September 14, 2017
8.3
Excellent
claude from France
Group
Stayed 3 nights in May 2010

david citadelle”

vue magnifique, design achitectural parfait, belle végétation gentillesse des seveurs
cuisine abondante mais il y a des progrés à faire dans la qualité des mets le café detestable
Reviewed May 25, 2010
7.6
Very good
hajime from Japan
Solo traveler
Premium Superior Double
Stayed 2 nights in August 2016

良いです。”

良いですが金額ほどでは無いように感じました。 朝食時間にスタッフ皆が掃除しているのにはどうかなと思いました。 シャバットだったからかもしれませんが、ランチバイキングが1万円と聞いて引きました。 でも旧市街には近いし、プールも素敵なので良い部分も多いです。 旧市街が見える部屋だったらもっと印象が違ったかもしれませんね。

Reviewed August 21, 2016
6.8
Good
Alona from Israel
Family with young children
Superior New City view Double Room
Stayed 2 nights in August 2019

מלון יוקרתי עם שירות בינוני”

המלון עצמו ממוקם במיקום נהדר, מעוצב נהדר והמתקנים מצויינים, אולם השירות של נותני המקום בינוני. נפשנו למשך שני לילות 4 נפשות, החוויה מול הדיילים בעמדת הצ'ק אין ומול הקונסיירג' הייתה איטית, לא נעימה ולא נענו בעיותינו.

Reviewed September 02, 2019
6.0
moshe from Israel
Couple
Premium Superior Double
Stayed 1 night in July 2017

אתם כותבים שזה כולל הכל ובסוף המלון דורש מע"מ”

אתם כתבתם מפורש שזה כולל מע"מ גם ככה המחיר במלון הזה יקר מאוד מעבר לפרופורציה חמור וגרוע מאוד אנו יוצאים מהמלון עם עגמת נפש

Reviewed July 23, 2017
4.4
yuri
Couple
Superior New City view Double Room
Stayed 2 nights in March 2019

...потерянные праздники....”

...к отелю нет претензий но еда даалека от описаннного и то и это все на 5 далеко не на 5 наверное не ели в субботу..еле еле 3 все что было теплое это вареные яйца и кофе а все остальное было приготовленно днем ранее и это 5 звезд приезд и прием не из лутших машину попросили загнать на минус 2 а потом вещи тащи на руках в номер но после разговора на повышенных тонах (скандала) багаж доставили в номер но это ещё не все номер это не то что вы заказали с балконом с видом на старый город а простой хуже мне показалось пол номера дверь в соседнею комнату была закрыта а фото на www.agoda.com изображен балкон

Reviewed March 24, 2019

Уважаемый Юрий, Благодарим за Ваш отзыв, Сожалеем, что произошли неудобства с парковкой,багажом и номером, Нам важно Ваше мнение и комментарии для того, чтобы устранить подобные недочеты в будущем, Будем рады увидеть Вас снова. Еще раз приносим извинения, С уважением, Даниела Белая, Представитель отдела по работе с гостями.

Responded April 03, 2019
The David Citadel Hotel
9.0
Exceptional
vladimir from Austria
Family with teens
Stayed 14 nights in March 2014

gut”

personal,service,schwimmbad
Reviewed March 30, 2014
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