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8.7

Excellent
7.7% this month
/10
(744 reviews)See what guests said
Highly rated by guests – 97% would recommend
Housekeeping4
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9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Biscuits & Blues

60 m

August Hall

60 m

American Conservatory Theater

80 m

Curran Theatre

90 m

San Francisco Art Exchange

90 m

Popular landmarks
Chinatown

820 m

Ferry Building Marketplace

1.7 km

Lombard Street

1.8 km

Oracle Park

2.0 km

Pier 39

2.3 km

Closest landmarks
Club One Fitness

90 m

parking

90 m

Martin Lawrence Galleries

110 m

The Color Factory

120 m

Gallery 444

130 m

The Donatello

"Really enjoyed our stay."

Grace - April 16, 2022
Deluxe Studio The Donatello
Lobby The Donatello
Interior view The Donatello
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The Donatello

501 Post Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Attention

This property is in high demand!

3 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Workout and Leisure
Fitness center
  • 420 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Value for money8.4
Location rating9.3
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.7 km

Rooms available at The Donatello

Exceptional
Room comfort & quality

9.2

Studio
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Room #5636413
...
    Enter dates to see prices
    Deluxe King Room with Sofa Bed
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    • 1 sofa bed and 1 king bed
    Enter dates to see prices
    Deluxe Studio
    ...
    • Shower and bathtub
    • Kitchenette
    Enter dates to see prices
    Deluxe Studio
    ...
    • Shower and bathtub
    Enter dates to see prices
    Studio Suite with Kitchenette
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    Studio Suite, 1 King Bed with Sofa bed, Kitchenette(1 King Bed and 1 Double Sofa Bed)
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    Deluxe Studio
    ...
    • Shower
    • Kitchenette
    Enter dates to see prices
    Deluxe Studio
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      ...
      • Shower
      • Kitchenette
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at The Donatello?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Donatello?

      For those who wish to drive their own cars, The Donatello has a car park right on site for maximum convenience. Parking is available for a fee of 45 USD per day.

      Is breakfast offered at The Donatello?

      Adults can enjoy breakfast offered with an additional charge of 12 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What is the smoking policy at The Donatello?

      The Donatello does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to The Donatello?

      Powell Street Subway Station is the closest train, metro, or bus station, about 430 m away from The Donatello.

      What restaurants are nearby The Donatello?

      Restaurants including Level III, Zingari Ristorante and Portico Restaurant are popular in The Donatello’s neighborhood which is known as San Francisco Downtown.

      What popular shopping places are close to The Donatello?

      Located in the San Francisco Downtown area, The Donatello is close to great shopping choices like Union Square, San Francisco Art Exchange and Martin Lawrence Galleries.

      What are popular attractions near The Donatello?

      Guests at The Donatello can easily visit Lombard Street, Chinatown and Cable Car Museum located in the San Francisco Downtown area.

      What popular natural sightseeing spots are close to The Donatello?

      The Donatello is located in the San Francisco Downtown area, which is famous for natural sightseeing destinations such as Scenic 49 Mile Drive, Gold Country and Russian Hill.

      Show more questions
      See map

      Explore the neighborhood

      What people love about The Donatello

      • 10

        Exceptional

        "Really enjoyed our stay."

        Grace

        |

        April 16, 2022

      • 10

        Exceptional
        Cleanliness

        "The staff was lovely, rooms big and clean and exceptional location."

        Grace

        |

        April 16, 2022

      • 10

        Exceptional

        "Would stay again!"

        Grace

        |

        April 16, 2022

      Property ranking|Compared to 361 San Francisco (CA) properties
      See all rankings
      Room comfort score
      9.2/10
      Location score
      9.3/10
      Cleanliness score
      8.8/10
      Value for money score
      8.4/10
      Better than
      99
      %
      of San Francisco (CA) properties
      Better than
      94
      %
      of San Francisco (CA) properties
      Better than
      94
      %
      of San Francisco (CA) properties
      Better than
      93
      %
      of San Francisco (CA) properties
      Overall rating:

      8.7

      Excellent
      744 reviews
      Cleanliness
      8.8
      Facilities
      8.4
      Location
      9.3
      Read all reviews >
      What travelers say they love:
      We stayed in the studio & it was bigger than expected.
      Jaynie from United States
      Couple
      More about The Donatello

      More about The Donatello

      The Donatello

      See the best of San Francisco (CA) with a stay at The Donatello, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
      Take advantage of a wealth of unrivaled services and amenities at The Donatello. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience.
      If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Each guestroom at The Donatello is furnished and equipped with handy amenities. Some rooms at The Donatello are equipped with air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
      Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


      Dining and things to do

      If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
      The Donatello offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the hot tub and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


      Around the property

      Take advantage of the opportunity to explore San Francisco (CA) while in the city. Get a photograph of yourself in front of Pier 39 located 2.3 km away, a must-see for anyone visiting San Francisco (CA).


      Reasons to stay here

      Guests who stayed here rated the facilities above 94% of other accommodations in the city.
      Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
      It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in San Francisco (CA).

      Show more
      Amenities and facilities
      Excellent
      Facilities

      8.4

      Most talked about facilities

      Food & Dining

      1 mention

      Internet

      1 mention

      Car Park

      1 mention

      Housekeeping

      1 mention

      Languages spoken

      • English
      • Chinese [Mandarin]
      • Filipino
      • Spanish

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Billiards
      • Fitness center
      • Hot tub
      • Massage
      • Sauna
      • Ticket services
      • Tours

      Cleanliness and safety

      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Restaurants

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Heating in public area
      • Laundry service
      • Luggage storage
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Family room

      Access

      • Check-in/out [express]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Car park [charges apply]
      • Car park [on-site]
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Bathtub
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • DVD/CD player
      • Free bottled water
      • Hair dryer
      • Heating
      • In-room safe box
      • Ironing facilities
      • Kitchenette
      • Microwave
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Seating area
      • Shower
      • Smoke detector
      • Smoking allowed
      • Sofa
      • Swimming pool [direct access]
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]
      Food and dining
      Restaurants on site

      Zingari Restorante + Jazz Bar

      • Cuisine: American
      • Menu: Buffet
      Location
      501 Post Street, San Francisco Downtown, San Francisco (CA), United States, 94102
      Exceptional
      Location

      9.3

      Airports

      • San Francisco International Airport (SFO)
        18.7 km
      • Oakland International Airport (OAK)
        19.2 km

      Public transportation

      • Powell Street Subway Station
        440 m
      • Historic Streetcars
        500 m

      Hospital or clinic

      • Spine Pain Relief Centre
        230 m

      Shopping

      • Ghirardelli Square
        2.3 km

      Convenience store

      • 7 Eleven
        150 m

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Chinatown
        820 m
      • Ferry Building Marketplace
        1.7 km
      • Lombard Street
        1.8 km
      • Oracle Park
        2.0 km
      • Pier 39
        2.3 km
      • Fisherman's Wharf
        2.3 km
      • Alcatraz Island
        4.5 km
      • Twin Peaks
        5.0 km
      • Golden Gate Park
        5.0 km
      • Golden Gate Bridge
        7.0 km

      Nearby landmarks

      • Biscuits & Blues
        60 m
      • August Hall
        60 m
      • American Conservatory Theater
        80 m
      • Curran Theatre
        90 m
      • San Francisco Art Exchange
        90 m
      • Club One Fitness
        90 m
      • Geary Theatre
        90 m
      • parking
        90 m
      • Christopher Clark Fine Art
        100 m
      • San Francisco Playhouse
        110 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-17 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 18 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Extras

      • Breakfast charge (unless included in room price)12 USD
      • Daily Internet/Wi-Fi fee0 USD

      The property

      • Number of rooms 94

      Parking

      • Daily parking fee45 USD

      Reviews of The Donatello from real guests

      Provided by verified guests of Agoda
      8.7
      /
      10
      Cleanliness8.8
      Facilities8.4
      Location9.3
      Room comfort and quality9.2
      Service8.7
      Value for money8.4
      High score for San Francisco (CA)
      Rating
      9+ Exceptional (36)
      8-9 Excellent (11)
      7-8 Very Good (10)
      6-7 Good (7)
      <6 Below Expectation (4)
      Time of the year
      Mar - May (17)
      Jun - Aug (13)
      Sep - Nov (11)
      Dec - Feb (27)
      All guests (127)
      All room types
      All languages

      Show reviews that mention 

      Showing 68 verified guest comments
      1234
      10.0
      Exceptional
      Georgia from Philippines
      Family with teens
      Studio
      Stayed 2 nights in August 2018

      At the middle of everything”

      Great choice for a hotel. Staff was friendly. Was close to Union Square, Powell Station (if you want to try the cable car), our family walked to Lombard Street which was 15 blocks from the hotel, (we didn't mind the walk). San Francisco is such a nice city, and this hotel will be a great choice for your stay. It comes with a super small kitchen, has a mini ref, a microwave oven, pretty much all we needed for our short stay in SanFo.

      Reviewed September 01, 2018

      See room deals

      7.7
      Very good
      Mitch from Australia
      Couple
      Deluxe Studio
      Stayed 2 nights in June 2011

      Lovely but Loud”

      Location, Comfortable

      the donatello was great for us as it was close to public transport, including the train from the airport and heaps of shops and restaurants. the room was fine but there wasn't a lot of sound-proofing. there is a nightclub across the road which was pumping music and crowds until the wee hours. there also seemed to be police sirens going regularly and it was really loud in our room! i don't know if we were just unlucky on the room we had or it was a particularly busy few nights in san francisco!

      Reviewed July 27, 2011

      See room deals

      9.2
      Exceptional
      Marli from United States
      Couple
      Studio
      Stayed 3 nights in July 2019

      Great location in SF and rooftop views!!!”

      Loved our stay at the Donatello!!! It was very central to SF union square and easy to get around. Love the club level for free coffee and having some adult beverages on the outdoor patio too!!! Room was clean and bed was very comfy. Staff was attentive and when we came back into the hotel they remembered us by name. In a pricey city this Agoda.com deal beat all others!!! You won’t be disappointed in your stay! One thing though- don’t get hooked into the presentation as they are just trying to sell you a time share..... it’s not worth the time or the $100 Amex or 30,000 Wyndham points they are offering 😢 Otherwise just stay and enjoy an amazing city and you definitely need to go to Alcatraz!!!!!

      Reviewed July 29, 2019

      See room deals

      9.6
      Exceptional
      Antony from Indonesia
      Family with young children
      Studio
      Stayed 2 nights in June 2019

      Perfect Hotel for value for money seeker”

      This hotel is perfect for its proximity to union square, daily need such as water, snack, etc many good restaurant in walking distance. Free hot chocolate, tea, coffee with a view. Friendly and helpful staff. Recommend this hotel very much. Thx Donatello

      Reviewed June 22, 2019

      See room deals

      8.3
      Excellent
      David from New Zealand
      Couple
      Deluxe Studio
      Stayed 3 nights in April 2011

      Great location near Union Square”

      Central location.

      Although a little dated looking, the Donatello is a great choice if you're looking for something a block or so from Union Square. Rooms are a good size and well maintained. Staff were pleasant and easy to deal with. We were able to access our room even though we were about 3 hours ahead of check-in time.

      Reviewed May 10, 2011

      See room deals

      9.6
      Exceptional
      Sangeeta from India
      Family with teens
      Studio
      Stayed 3 nights in October 2018

      Consistently Good!”

      We have stayed at The Donatello before and have never been disappointed! In particular, the staff are extremely warm, helpful and always ready with any information you require. Would definitely go back!

      Reviewed March 13, 2019

      See room deals

      9.6
      Exceptional
      Roxanna from Dominican Republic
      Group
      Studio
      Stayed 5 nights in July 2018

      Perfect Stay”

      Great location, close to Union Square, groceries and shopping. Rooms feel newly renovated with sink, microwave and fridge in all of them. They have a drinking water machine in the lobby; you can refill your bottles, save some $$ and the inconvenience of hauling water gallons or bottles from the stores. Club floor has complimentary coffee, hot chocolate and tea most of the day. No issues with room cleanliness, they even did our dishes. Considering SF hotel prices, awesome value for the money (even more so if you need a room for 5 people, that most other hotels can't accomodate)!

      Reviewed July 17, 2018

      See room deals

      9.7
      Exceptional
      Robert from Australia
      Couple
      Stayed 2 nights in June 2010

      Best Little Hotel In San Fran”

      Close to all amenities, Union Square, ChinaTown, Shops and easy access to Fishermans Wharf. Staff are friendly and always willing to help.
      None

      My wife was feeling ill at the time we arrived at the hotel. At 930am, I thought it would be impossible for the hotel to check us in that early, but after talking to Evita about our situation, she managed to find us a room so that my wife could rest. Very appreciative to the staff for doing that.

      Reviewed June 13, 2010

      See room deals

      10.0
      Exceptional
      Vanessa from Indonesia
      Family with teens
      Deluxe King Room with Sofa Bed
      Stayed 3 nights in December 2019

      Excellent hotel in good location”

      Very nice hotel with big room, super comfortable bed, including the sofa bed. The location is just steps away from Union Square. The club on top floor is excellent.

      Reviewed December 22, 2019

      See room deals

      9.2
      Exceptional
      Nicole from Australia
      Family with teens
      Studio
      Stayed 3 nights in September 2019

      Fabulous location and excellent sized rooms”

      The location was excellent, just one block from Union Square. Room size was huge. On the top floor is the Club Floor which was great to sit outside at night on the terrace and enjoy a complimentary cup of tea/coffee/hot chocolate. Would absolutely recommend.

      Reviewed October 17, 2019

      See room deals

      8.0
      Excellent
      Phillina from Singapore
      Family with young children
      Deluxe King Room with Sofa Bed
      Stayed 4 nights in December 2019

      Great Location but staffs were not as great”

      Great Location with lots of food and shopping around, walkable distance within the city centre. However, checked in staff overcharged my credit card upon my check in by USD500 for incidentals and didnt bother to give me a breakdown on it. I only knew when I received a SMS from my bank on it. When kept asking for the breakdown, none was given and nobody could give me a reasonable answer on it the next day, despite my room being prepaid in advance. The supervisor only came in on Day 3 of my stay and explained it to me. Bad service from the front desk. Didn't like the timeshare presentation as well as they kept there for like 5hrs which wasted pretty much half our day

      Reviewed January 02, 2020

      See room deals

      8.8
      Excellent
      cathleen from Philippines
      Family with teens
      Studio
      Stayed 9 nights in February 2019

      Good place to stay”

      Location is good. Near union square and chinatown. Convenient to all means of transportation. Near Grayline bus office on case you wwat to go Yosemite, carmel and other places. Hotel staff are friendly and helpful. Room is spacious.

      Reviewed March 07, 2019

      See room deals

      8.4
      Excellent
      Patricia from United States
      Family with teens
      Studio
      Stayed 5 nights in August 2018

      Perfect location, clean. Love the room with a microwave, sink, small fridge, dishes and silverware!!”

      Noisy at night if your room is in the street side. We requested a quite room but got the room in the street side and had to request to be moved. Noise was really bad. Besides that a perfect pkace to walk arpund the city.

      Reviewed August 27, 2018

      See room deals

      6.8
      Good
      Thian from Malaysia
      Couple
      Studio
      Stayed 5 nights in December 2018

      Rude shock by power drilling”

      Renovation is on. One morning we have to endure few hours of power drilling (on the floor above our room) from as early as 8.45am. Hotel should inform us of such renovation during booking so we may book other hotel. During checking-in, staff is more interested in getting us to attend time share session & dining in list of restaurants, she even mentioned she will earn commission. Despite being informed we are 3 guests (during booking), the sofa bed was not set up. Hotel is in good location.

      Reviewed December 17, 2018

      See room deals

      9.2
      Exceptional
      Bernard from Singapore
      Family with teens
      Studio
      Stayed 3 nights in December 2018

      Superb location. New refurnished Room.”

      1 block from Union Square. Near to cable car (1 block), buses and BART (3 blocks away). Room is new and comfortable after refurbishment.

      Reviewed December 21, 2018

      See room deals

      6.8
      Good
      matiur from Indonesia
      Family with teens
      Studio
      Stayed 4 nights in December 2018

      Wish parking is free”

      The hotel rate will be more value for money if only parking is free for overnight guests. Parking is quite expensive and it’s based on daily rate. Room is not as spacey as it looks in the web. Location is good. Overall I think just okay.

      Reviewed December 31, 2018

      See room deals

      7.6
      Very good
      Chong from Singapore
      Family with young children
      Studio
      Stayed 3 nights in December 2016

      Wonderful place to stay in the heart of San Francisco ”

      Great service with large rooms and excellent interior. Conveniently located around shopping area and easily accessible by public transport.

      Reviewed December 12, 2016

      See room deals

      9.6
      Exceptional
      Vita from Norway
      Family with teens
      Deluxe King Room with Sofa Bed
      Stayed 3 nights in July 2016

      Modern interior, jacuzzi”

      I specailly like the club with spa, free coffee, newspaper. Fridays with free wine and cheese

      Reviewed July 11, 2016

      See room deals

      10.0
      Exceptional
      LUYAO from China
      Couple
      Deluxe King Room with Sofa Bed
      Stayed 2 nights in January 2017

      The location is perfect. ”

      The room is pretty big and very quiet.

      Reviewed January 30, 2017

      See room deals

      10.0
      Exceptional
      KUANLING from Taiwan
      Group
      Stayed 2 nights in April 2015

      Good location ”

      good location, good service, clean

      good location, good service, clean

      Reviewed June 24, 2015

      See room deals

      1234
      This is a popular property. Don't miss out!

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