The Donatello
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Location
Exceptional
9.1
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The Donatello

Stay in the heart of San Francisco (CA)
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Excellent
From 23 reviewsSee what guests said
8.5
  • 440 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Hot tub

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Room choices
9.2
Exceptional
Room comfort & quality
Deluxe Studio
...
  • Shower and bathtub
  • Kitchenette
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Studio
...
  • No view
  • 20 m²/215 ft²
  • 1 king bed and 1 sofa bed
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Deluxe Studio
...
  • Shower and bathtub
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Deluxe Studio
...
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    Have a question for The Donatello?

    More about The Donatello

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    Level III
    20 mAmerican, Bar, Contemporary
    Cafe Encore
    70 mAmerican, Cafe, Delicatessen
    Glattkosher California Chicken
    80 mAmerican
    Asian cuisine
    Chabaa Thai Cuisine
    80 mAsian, Thai
    King of Thai
    80 mAsian, Thai
    Sushi Boat Restaurant
    90 mAsian, Japanese, Sushi
    Cafe
    Cafe La Taza
    70 mCafe
    Gallery Cafe Live
    90 mCafe, Contemporary
    Joy's Place
    140 mCafe

    What they offer

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    What's nearby

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    Guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (23)Booking.com Reviews (728)
    8.5
    Excellent
    From 23 reviews
    Filter by guest type:
    Cleanliness8.7
    Facilities7.8
    Location9.1
    Room comfort and quality9.2
    Service8.2
    Value for money8.6
    Provided by verified guests of Agoda
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    Showing 17 verified guest comments
    8.4
    Claude from United Kingdom
    Couple
    Studio
    Stayed 7 nights in May 2017
    A pleasant stay by 2 female FRIENDS on holiday without their husbands, so it was an ideal location ”
    With friendly & helpful staff.
    Reviewed May 10, 2017
    10.0
    LUYAO from China
    Couple
    Studio
    Stayed 2 nights in January 2017
    The location is perfect. ”
    The room is pretty big and very quiet.
    Reviewed January 30, 2017
    7.6
    Chong from Singapore
    Family with young children
    Studio
    Stayed 3 nights in December 2016
    Wonderful place to stay in the heart of San Francisco ”
    Great service with large rooms and excellent interior. Conveniently located around shopping area and easily accessible by public transport.
    Reviewed December 12, 2016
    9.6
    Vita from Norway
    Family with teens
    Studio
    Stayed 3 nights in July 2016
    Modern interior, jacuzzi”
    I specailly like the club with spa, free coffee, newspaper. Fridays with free wine and cheese
    Reviewed July 11, 2016
    8.0
    Preston from India
    Business traveler
    Studio
    Stayed 3 nights in January 2016
    Great Location”
    Great Location. Less than 10 mins from the metro station. 2 mins from Union square. Great place to use as base.
    Reviewed February 17, 2016
    10.0
    KUANLING from Taiwan
    Group
    Stayed 2 nights in April 2015
    Good location ”
    good location, good service, clean
    good location, good service, clean
    Reviewed June 24, 2015
    7.7
    Mitch from Australia
    Couple
    Deluxe Studio
    Stayed 2 nights in June 2011
    Lovely but Loud”
    Location, Comfortable
    the donatello was great for us as it was close to public transport, including the train from the airport and heaps of shops and restaurants. the room was fine but there wasn't a lot of sound-proofing. there is a nightclub across the road which was pumping music and crowds until the wee hours. there also seemed to be police sirens going regularly and it was really loud in our room! i don't know if we were just unlucky on the room we had or it was a particularly busy few nights in san francisco!
    Reviewed July 27, 2011
    8.3
    David from New Zealand
    Couple
    Deluxe Studio
    Stayed 3 nights in April 2011
    Great location near Union Square”
    Central location.
    Although a little dated looking, the Donatello is a great choice if you're looking for something a block or so from Union Square. Rooms are a good size and well maintained. Staff were pleasant and easy to deal with. We were able to access our room even though we were about 3 hours ahead of check-in time.
    Reviewed May 10, 2011
    6.3
    Jennifer from Philippines
    Group
    Stayed 7 nights in February 2011
    Bad housekeeping”
    nice location, courteous and helpful front desk and club staff
    i kept sneezing in the room and noticed that the furnitures and surfaces of the room and bathroom were dusty. i stayed for 7 nights and the dirt and water marks on the bathroom mirror and sink that were there the second morning were still there the day i checked out. the bed linens were crumpled and looked unclean.
    Reviewed March 07, 2011
    6.7
    Stewart from Australia
    Couple
    Deluxe Studio
    Stayed 4 nights in February 2011
    Great location but small, stuffy rooms”
    the quiet rooms, you literally cannot hear anything while sleeping.
    This was in a great location and for someehre so close to times square it was so quiet.
    Reviewed February 24, 2011
    9.7
    Robert from Australia
    Couple
    Stayed 2 nights in June 2010
    Best Little Hotel In San Fran”
    Close to all amenities, Union Square, ChinaTown, Shops and easy access to Fishermans Wharf. Staff are friendly and always willing to help.
    None
    My wife was feeling ill at the time we arrived at the hotel. At 930am, I thought it would be impossible for the hotel to check us in that early, but after talking to Evita about our situation, she managed to find us a room so that my wife could rest. Very appreciative to the staff for doing that.
    Reviewed June 13, 2010
    7.6
    toshiko from Japan
    Family with teens
    Studio
    Stayed 8 nights in July 2017
    立地が良い”
    8泊しました。部屋が広く、キッチン付きで費用が高くなく、立地が良いと言う条件で探した結果、こちらに決めました。 部屋は広く、大きめのソファで自宅に居る様に寛げました。 キッチンは使いやすい電子レンジと食器等備わり、簡単な調理ができ、食費を節約する事が出来ました。 パウエル駅迄は7〜8分歩きますが、ツアーバス乗り場が目の前で、近くのケーブルカー乗り場も始発駅より空いていて、すぐに乗る事が出来ました。 初日に就寝中の札をかけ忘れたところ、火災報知器の検査やタオル交換、使った食器の交換、コーヒーの追加等スタッフが別々に何度も来て落ち着きませんでした。 カードキーが効かないのでフロントに持って行ったところ、すぐに直してくれ、スマホなどの電子機器と一緒にすると効きにくくなる事を教えてくれました。 部屋は静かで、ほとんどのスタッフは親切で、快適に過ごすことが出来ました。
    Reviewed August 06, 2017
    9.3
    SHUICHIRO from Japan
    Business traveler
    Stayed 6 nights in January 2013
    部屋も広く、スタッフの方もかなり対応がこまめでよかった”
    とにかく部屋がひろい
    1週間という長期間をこちらのホテルで過ごしましたが、毎日細やかに清掃してもらい、非常に気持ちが良かったです。なにより、UnionSquare周辺のホテルはいくつか泊まったことがありましたが、こちらのホテルは広く、清潔で値段も手頃なので、次回もこちらを利用する予定です。
    Reviewed January 20, 2013
    10.0
    NORITAKA from Japan
    Business traveler
    Deluxe Studio
    Stayed 6 nights in October 2010
    最高”
    wifi無料、部屋が広くてきれい
    check-inは15時からとあるが11時ごろにいってもcheck-inできました。wifi接続が無料でよかった。レストランも非常にサービス、味ともによく、リラックスした滞在ができました。値段も130-180ドル程度(曜日などによる・追加で15%程度のサービス料)とリーズナブルでした。
    Reviewed October 25, 2010
    9.0
    Yoshiyuki from Japan
    Family with young children
    Deluxe Studio
    Stayed 4 nights in December 2009
    The Donatello Hotel San Francisco(日本語)”
    サンフランシスコ観光に非常に便利な立地。ホテルのフロントの対応もしっかりしていた。また部屋は広く、ベッドやソファーなどの状態もよい。  部屋にはバスタブの他、電子レンジやコーヒーメーカーもあり、子連れでも不自由しない。
    ホテルの朝食は、値段の割にやや不満だった。この一帯ではどこも同じようなモノらしいが
    同程度の料金のホテルの中から選んだのだが、部屋や立地、フロントの対応は素晴らしかった。マーケットストリートまで行けば、食事やショッピングにも困ることはない。価格を考えると、非常に素晴らしいホテルだったと思う。
    Reviewed January 04, 2010
    10.0
    dandan from China
    Solo traveler
    Studio
    Stayed 4 nights in January 2017
    很不错!”
    酒店位置十分好,在市中心,隔壁就是万豪,走不远就有购物街了,很多商场和品牌店,吃东西的地方也多,买了citypass以后公交车免费,所以也不算远~酒店价格实惠,服务也很到位
    Reviewed March 10, 2017
    9.7
    ruoxiao from China
    Family with teens
    Studio
    Stayed 2 nights in July 2015
    非常不错的酒店”
    位置非常好!周围有很多好吃的,各种价位选择方便。购物也很方便,周边比较热闹,不怕晚归。前台服务很耐心,礼宾部服务员给人感觉也很亲切。房间还算可以,我们住了4个人,不觉得太挤。喜欢高床的我非常喜欢酒店的大床,都很舒服。
    一进门就有服务员指引我们停车,代客泊车很方便。前台客服人员把酒店的功能区讲解的很清楚,行李员很周到的把我们的行李送到房间。房间看上去很舒适,卫生间也够大,吧台电器齐全,非常好!酒店餐厅环境很好,味道也不错,建议去试试。酒店周围也有很多好吃的,不远还有大购物中心,各种大牌云集,非常方便!对了,洗澡水很棒!这个很重要!
    Reviewed August 03, 2015
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