8.8
Excellent
/10
(855 reviews)See what guests said
Housekeeping2
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See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Chinatown 820 m
Ferry Building Marketplace 1.74 km
Lombard Street 1.77 km
Oracle Park 2.03 km
Pier 39 2.32 km
Fisherman's Wharf 2.33 km
Alcatraz Island 4.5 km
Twin Peaks 4.95 km
Golden Gate Park 4.96 km
Golden Gate Bridge 6.95 km
Nearby landmarks
Biscuits & Blues 60 m
August Hall 60 m
American Conservatory Theater 80 m
San Francisco Art Exchange 90 m
Christopher Clark Fine Art 100 m
Bohemian Club 110 m
Curran Theater 110 m
Martin Lawrence Galleries 110 m
The Color Factory 120 m
Gallery 444 130 m
The Donatello

"This hotel is perfect for its proximity to union square, daily need such as water, snack, etc many good restaurant in walking distance."

Antony - June 22, 2019

 The Donatello
 The Donatello
Lobby The Donatello
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Free Wi-Fi

The Donatello

501 Post Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Workout and Leisure
Fitness center
What guests are saying:Read all 855 reviews
Exceptional comfort
9.2 room quality and comfort
Excellent cleanliness
8.7 rating for cleanliness
Excellent service
8.5 rating for service
Excellent facilities on premise
8.1 facilities on premise

Love the club level for free coffee and having some adult beverages on the outdoor patio too!!!

Marli | July 29, 2019

It was very central to SF union square and easy to get around.

Marli | July 29, 2019

Room was clean and bed was very comfy.

Marli | July 29, 2019

Loved our stay at the Donatello!!!

Marli | July 29, 2019

  • 420 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 2 minutes on Agoda.com
Value for money8.4
Location rating9.3
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.7 km

Rooms available at The Donatello

Exceptional
Room comfort & quality
9.2
Studio
Studio
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Deluxe King Room with Sofa Bed
Deluxe King Room with Sofa Bed
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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Deluxe Studio
Deluxe Studio
...
  • Shower and bathtub
  • Kitchenette
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Deluxe Studio
Deluxe Studio
...
  • Shower and bathtub
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Deluxe Studio
Deluxe Studio
...
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    Run of House
    Run of House
    ...
    • Shower
    • Kitchenette
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    Standard Suite
    Standard Suite
    ...
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      Room Deluxe King Bed
      Room Deluxe King Bed
      ...
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        Deluxe Studio
        Deluxe Studio
        ...
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          Deluxe Room
          Deluxe Room
          ...
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            Frequently asked questions

            What time is check-in and check-out at The Donatello?

            Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to The Donatello?

            For those who wish to drive their own cars, The Donatello has a car park right on site for maximum convenience. Parking is available for a fee of 45 USD per day.

            What is the smoking policy at The Donatello?

            The Donatello does not permit smoking in any of its rooms or indoor areas.

            See map
            Explore the neighborhood

            What people love about The Donatello

            • 10.0
              Exceptional
              Spaciousness
              "Very nice hotel with big room, super comfortable bed, including the sofa bed."

              Vanessa | December 22, 2019

            • 9.6
              Exceptional
              "Club floor has complimentary coffee, hot chocolate and tea most of the day."

              Roxanna | July 17, 2018

            • 9.6
              Exceptional
              "Rooms feel newly renovated with sink, microwave and fridge in all of them."

              Roxanna | July 17, 2018

            Property ranking|Compared to 747 San Francisco (CA) properties
            See all rankings
            Room comfort score
            9.2/10
            Review score - United States
            9.6/10
            Room size
            37 sqm.
            Location score
            9.3/10
            Better than
            99
            %
            of San Francisco (CA) properties
            Better than
            99
            %
            of San Francisco (CA) properties
            Bigger than
            97
            %
            of San Francisco (CA) properties
            Better than
            96
            %
            of San Francisco (CA) properties
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            Overall rating:
            8.8
            Excellent
            860 reviews
            Cleanliness
            8.7
            Facilities
            8.1
            Location
            9.3
            Read all reviews >
            What travelers say they love:
            Great Location with lots of food and shopping around, walkab...
            Phillina from Singapore
            Family with young children
            More about The Donatello

            More about The Donatello

            Offering Italian-inspired design, this centrally located San Francisco hotel is just 3 minutes’ walk from the popular sights of Union Square. It features an on-site restaurant and offers spacious rooms with free WiFi. Every bright air-conditioned room at The Donatello Hotel is equipped with a microwave, a refrigerator and a coffee machine. Rooms include a comfortable living area with a sofa bed. A flat-screen cable TV, a DVD player and a stereo are also provided. A hot tub and on-site spa services are just 2 options guests have to relax at this hotel. A fitness centre and a business centre are located on-site and a tour desk with local information is available. Hotel Donatello's restaurant, Zingari Ristorante, serves traditional Italian dishes for dinner and offers live jazz music. The Curran Theatre is 3 minutes’ walk from this hotel. Fisherman's Wharf and Pier 39 are each 3.5 km away.

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            Most talked about facilities

            Food & Dining
            1 mention
            Internet
            1 mention
            Car Park
            1 mention
            Housekeeping
            1 mention

            What they offer

            10.0
            Exceptional
            "San Francisco is such a nice city, and this hotel will be a ..."

            Georgia | September 1, 2018

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Restaurants on site

            Zingari Restorante + Jazz Bar
            Cuisine:American
            Menu:Buffet

            Nearby restaurants

            American cuisine
            American cuisine
            Level III
            20 m American, Bar, Contemporary
            Cafe Encore
            70 m American, Cafe, Delicatessen
            Glattkosher California Chicken
            80 m American
            Asian cuisine
            Asian cuisine
            Chabaa Thai Cuisine
            80 m Asian, Thai
            King of Thai
            80 m Asian, Thai
            Coco Bang
            120 m Asian, Korean
            Cafe
            Cafe
            Cafe La Taza
            70 m Cafe
            Gallery Cafe Live
            90 m Cafe, Contemporary
            Joy's Place
            140 m Cafe

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            Reviews of The Donatello from real guests

            Overall rating
            8.8
            Excellent
            From 860 reviews
            9.3Location
            9.1Room comfort and quality
            8.9Cleanliness
            Agoda Reviews (90)Booking.com Reviews (765)
            Rating via Agoda8.6
            /
            10
            Cleanliness8.7
            Facilities8.1
            Location9.3
            Room comfort and quality9.2
            Service8.5
            Value for money8.4
            High score for San Francisco (CA)
            Rating
            9+ Exceptional (20)
            8-9 Excellent (8)
            7-8 Very Good (9)
            6-7 Good (7)
            <6 Below Expectation (2)
            Time of the year
            Mar - May (7)
            Jun - Aug (12)
            Sep - Nov (5)
            Dec - Feb (22)
            Don't miss out!Users are booking a place in San Francisco (CA) every 2 minutes on Agoda.com
            All guests (90)
            All room types
            All languages

            Show reviews that mention 

            Showing 46 verified guest comments
            123
            10.0
            Exceptional
            Georgia from Philippines
            Family with teens
            Studio
            Stayed 2 nights in August 2018

            At the middle of everything”

            Great choice for a hotel. Staff was friendly. Was close to Union Square, Powell Station (if you want to try the cable car), our family walked to Lombard Street which was 15 blocks from the hotel, (we didn't mind the walk). San Francisco is such a nice city, and this hotel will be a great choice for your stay. It comes with a super small kitchen, has a mini ref, a microwave oven, pretty much all we needed for our short stay in SanFo.

            Reviewed September 01, 2018
            7.7
            Very good
            Mitch from Australia
            Couple
            Deluxe Studio
            Stayed 2 nights in June 2011

            Lovely but Loud”

            Location, Comfortable

            the donatello was great for us as it was close to public transport, including the train from the airport and heaps of shops and restaurants. the room was fine but there wasn't a lot of sound-proofing. there is a nightclub across the road which was pumping music and crowds until the wee hours. there also seemed to be police sirens going regularly and it was really loud in our room! i don't know if we were just unlucky on the room we had or it was a particularly busy few nights in san francisco!

            Reviewed July 27, 2011
            9.6
            Exceptional
            Antony from Indonesia
            Family with young children
            Studio
            Stayed 2 nights in June 2019

            Perfect Hotel for value for money seeker”

            This hotel is perfect for its proximity to union square, daily need such as water, snack, etc many good restaurant in walking distance. Free hot chocolate, tea, coffee with a view. Friendly and helpful staff. Recommend this hotel very much. Thx Donatello

            Reviewed June 22, 2019
            8.3
            Excellent
            David from New Zealand
            Couple
            Deluxe Studio
            Stayed 3 nights in April 2011

            Great location near Union Square”

            Central location.

            Although a little dated looking, the Donatello is a great choice if you're looking for something a block or so from Union Square. Rooms are a good size and well maintained. Staff were pleasant and easy to deal with. We were able to access our room even though we were about 3 hours ahead of check-in time.

            Reviewed May 10, 2011
            9.6
            Exceptional
            Sangeeta from India
            Family with teens
            Studio
            Stayed 3 nights in October 2018

            Consistently Good!”

            We have stayed at The Donatello before and have never been disappointed! In particular, the staff are extremely warm, helpful and always ready with any information you require. Would definitely go back!

            Reviewed March 13, 2019
            9.6
            Exceptional
            Roxanna from Dominican Republic
            Group
            Studio
            Stayed 5 nights in July 2018

            Perfect Stay”

            Great location, close to Union Square, groceries and shopping. Rooms feel newly renovated with sink, microwave and fridge in all of them. They have a drinking water machine in the lobby; you can refill your bottles, save some $$ and the inconvenience of hauling water gallons or bottles from the stores. Club floor has complimentary coffee, hot chocolate and tea most of the day. No issues with room cleanliness, they even did our dishes. Considering SF hotel prices, awesome value for the money (even more so if you need a room for 5 people, that most other hotels can't accomodate)!

            Reviewed July 17, 2018
            9.7
            Exceptional
            Robert from Australia
            Couple
            Stayed 2 nights in June 2010

            Best Little Hotel In San Fran”

            Close to all amenities, Union Square, ChinaTown, Shops and easy access to Fishermans Wharf. Staff are friendly and always willing to help.
            None

            My wife was feeling ill at the time we arrived at the hotel. At 930am, I thought it would be impossible for the hotel to check us in that early, but after talking to Evita about our situation, she managed to find us a room so that my wife could rest. Very appreciative to the staff for doing that.

            Reviewed June 13, 2010
            9.2
            Exceptional
            Nicole from Australia
            Family with teens
            Studio
            Stayed 3 nights in September 2019

            Fabulous location and excellent sized rooms”

            The location was excellent, just one block from Union Square. Room size was huge. On the top floor is the Club Floor which was great to sit outside at night on the terrace and enjoy a complimentary cup of tea/coffee/hot chocolate. Would absolutely recommend.

            Reviewed October 17, 2019
            8.8
            Excellent
            cathleen from Philippines
            Family with teens
            Studio
            Stayed 9 nights in February 2019

            Good place to stay”

            Location is good. Near union square and chinatown. Convenient to all means of transportation. Near Grayline bus office on case you wwat to go Yosemite, carmel and other places. Hotel staff are friendly and helpful. Room is spacious.

            Reviewed March 07, 2019
            8.4
            Excellent
            Patricia from United States
            Family with teens
            Studio
            Stayed 5 nights in August 2018

            Perfect location, clean. Love the room with a microwave, sink, small fridge, dishes and silverware!!”

            Noisy at night if your room is in the street side. We requested a quite room but got the room in the street side and had to request to be moved. Noise was really bad. Besides that a perfect pkace to walk arpund the city.

            Reviewed August 27, 2018
            6.8
            Good
            Thian from Malaysia
            Couple
            Studio
            Stayed 5 nights in December 2018

            Rude shock by power drilling”

            Renovation is on. One morning we have to endure few hours of power drilling (on the floor above our room) from as early as 8.45am. Hotel should inform us of such renovation during booking so we may book other hotel. During checking-in, staff is more interested in getting us to attend time share session & dining in list of restaurants, she even mentioned she will earn commission. Despite being informed we are 3 guests (during booking), the sofa bed was not set up. Hotel is in good location.

            Reviewed December 17, 2018
            9.2
            Exceptional
            Bernard from Singapore
            Family with teens
            Studio
            Stayed 3 nights in December 2018

            Superb location. New refurnished Room.”

            1 block from Union Square. Near to cable car (1 block), buses and BART (3 blocks away). Room is new and comfortable after refurbishment.

            Reviewed December 21, 2018
            9.6
            Exceptional
            Vita from Norway
            Family with teens
            Deluxe King Room with Sofa Bed
            Stayed 3 nights in July 2016

            Modern interior, jacuzzi”

            I specailly like the club with spa, free coffee, newspaper. Fridays with free wine and cheese

            Reviewed July 11, 2016
            6.8
            Good
            matiur from Indonesia
            Family with teens
            Studio
            Stayed 4 nights in December 2018

            Wish parking is free”

            The hotel rate will be more value for money if only parking is free for overnight guests. Parking is quite expensive and it’s based on daily rate. Room is not as spacey as it looks in the web. Location is good. Overall I think just okay.

            Reviewed December 31, 2018
            10.0
            Exceptional
            LUYAO from China
            Couple
            Deluxe King Room with Sofa Bed
            Stayed 2 nights in January 2017

            The location is perfect. ”

            The room is pretty big and very quiet.

            Reviewed January 30, 2017
            6.3
            Good
            Jennifer from Philippines
            Group
            Stayed 7 nights in February 2011

            Bad housekeeping”

            nice location, courteous and helpful front desk and club staff

            i kept sneezing in the room and noticed that the furnitures and surfaces of the room and bathroom were dusty. i stayed for 7 nights and the dirt and water marks on the bathroom mirror and sink that were there the second morning were still there the day i checked out. the bed linens were crumpled and looked unclean.

            Reviewed March 07, 2011
            7.6
            Very good
            Chong from Singapore
            Family with young children
            Studio
            Stayed 3 nights in December 2016

            Wonderful place to stay in the heart of San Francisco ”

            Great service with large rooms and excellent interior. Conveniently located around shopping area and easily accessible by public transport.

            Reviewed December 12, 2016
            8.0
            Excellent
            Preston from India
            Business traveler
            Deluxe King Room with Sofa Bed
            Stayed 3 nights in January 2016

            Great Location”

            Great Location. Less than 10 mins from the metro station. 2 mins from Union square. Great place to use as base.

            Reviewed February 17, 2016
            10.0
            Exceptional
            KUANLING from Taiwan
            Group
            Stayed 2 nights in April 2015

            Good location ”

            good location, good service, clean

            good location, good service, clean

            Reviewed June 24, 2015
            7.6
            Very good
            Jung from Taiwan
            Group
            Studio
            Stayed 3 nights in August 2018

            Nice coffee in the Club.”

            A littler noisy due to trash car work at 4-5 Oclock in the morning.

            Reviewed September 03, 2018
            123
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            |Excellent 8.6
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            • Exceptional location
            • Chinatown
            • Powell Street Subway Station is within 0.44 km
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