Home away from home!”

Overseas traveling is a major part of my job since 25 years. To live out of my suitcase for four to five months every year isn’t easy, but The Drake managed something that I haven’t experienced in a very long time: I felt at home away from home. I was upgraded to the Senator Suite, received complimentary (excellent!) breakfast and enjoyed outstanding service. This is my first ever review about a hotel to say “Thank You” to the staff and management of The Drake for an exceptional experience. The Drake with its good name and rich history exceeded my high expectations by far and will be my first choice when in Chicago again.

Location”

I thoroughly enjoyed my stay at the Drake hotel. The location was excellent as it was close to so many amenities including shopping and dining. The staff was extremely friendly and helpful and had answers to all my questions and needs. The rooms were clean, spacious and modern. Taxis to all areas of the city were easily accessible and not too expensive. All and all an enjoyable stay and definitely a hotel I will return to my next trip to Chicago.

Location”

The Drake Hotel was one of my favorite hotel experiences ever. The location was awesome and within walking distance of everything I wanted to do in Chicago, the staff were so friendly and helped us book a boat tour, make reservations, etc.; we had afternoon tea there one day and it was phenomenal, it was also a very quiet and restful hotel with wonderful beds, a huge TV, and personality and class to boot. I LOVED the Drake and it would be a dream to stay there again!

Great location on Magnificent Mile”

The nicest features of the hotel include a comfortable bed, relatively quiet room, and a great location on the magnificent mile a block away from the John Hancock building and two blocks from the Water Tower. The hotel is older and it shows in the little things (condition of the doors and faucets, etc.). There was a nice HD flat screen tv in the room where I watched some of the olympic pre-lims one night. The closet is small and the room itself in ok for a solo traveler. I asked for a small fan to block out white noise and to my surprise they had one available to bring to my room. When I checked in I asked for a room on a higher floor. I was told that the hotel was sold out, which I found very hard to believe based on the activity in the lobby that day. Half of the staff I came across seem friendly and welcoming and some didn't want to acknowledge me. I've stayed at better and worse hotels in downtown Chicago. I'd rate this one 4.0/5.0. I gave a higher rating for the staff providing a fan which allowed me to sleep throughout the night. :)

classic and classy”

The Drake is a Chicago icon, and still feels like the epitome of class. Rooms are beautiful and well maintained. Bathrooms do not have a modern feel, but are perfectly clean, spacious, and well equipped with every amenity. We required services of the concierge, bell hop and business center during our stay, and all were helpful and efficient. High tea in the lobby (first floor) and a nightcab in the intimate bar (ground floor) rounded out the experience.

Great Location Luxury Hotel”

The Drake is located in the city center of chicago. The room is very clean and I had a family room with 2 baths. It was very nice. The hotel is not far from subway and about 3 mins to bus-stop.

Historic hotel in downtown Chicago”

Great weekend at The Drake Hotel. Our beautifully equipped room overlooked Lake Michigan. The staff, especially the concierge, were all extremely helpful.

Great time and lots to do”

We had an absolutely great time. My sister and I flew in from Kitchener, Ontario Canada for a bridal shower for our niece. Having never stayed in downtown Chicago, I think we picked a great place to stay. Two negatives, no free Wi-Fi in room which we assumed would be available. (any hotel we have stayed at offered free wi fi), the other is the elevators were very very very slow.....

Spoil yourself ”

Our stay was comfortable and room service cane right away. We upgraded to a bigger room and was worth it. We will be staying at the Drake when we return to Chicago.

Great stay in Chicago”

Our stay was wonderful. The hotel was spotless and our room was very spacious and quiet with a fantastic corner view of the lake. We loved every minute we spent in the hotel. My only complaint was that wifi was not included. It could be purchased for 12.95/day or you could use the lobby wifi but it would be nice in such a premium hotel to have complimentary wifi throughout.

Great location hotel”

I stayed at the Drake for 3 nights. It is located in the great location right at Michigan Ave. Our room is big with 2 bath.

Old history.. not updated.. furniture looks like it came from Motel 6”

When I booked this hotel I was thrilled. I was in town with my adult daughter for the St. Patrick Day Parade and to go site seeing. I had heard this hotel held a lot of history and was four stars. The bed was great and comfortable, but the tub had been redone with a surround and was cracked. The furniture in the room looked like it was from a old Motel 6. The staff were courteous.. We ordered a hamburger and pot of coffee it cost 42.00 and the bread dry and hard and the meat tasteless. We didn’t stay in the room much so no big deal. A positive was a great location. And A plus for transportation.

Great hotel, customer service second to none”

We had a great view of Lake Michigan. My husband was worried about the riots he heard in the news, but we felt very safe...we were even out until late, and happy to come back to such comfortable beds! Lots of restaurants that are walking distance, in addition to the Tilt! Wonderful stay and cannot wait to experience it again!

Beautiful Hotel in a great location - a bit noisy”

We upgraded to a lake view and had a very large room on the seventh floor overlooking Lake Michigan. The view of the Lake and Beach was fabulous. We had very little interaction with the staff except for the conceiage. Interestingly, we had one very helpful woman the morning after we arrived, however, the afternoon woman was a bit grumpy and less helpful.

Short business stay”

Overall the hotel is aging. It surprises me they are still able to keep the hilton brand. Also quite expensive. The hotel does have some very interesting history in Chicago.

Luxurious hotel with old fashioned charm”

fantastic location right on michigan ave and oak street beach. rooms were charming, very clean and well equipped. the service was excellent and the food delicious.

Paying for the name ”

The hotel was alright! We've stayed at better hotels. Our 1 room was barely cleaned. We've asked for a new room and got moved. I wasn't impressed by the hotel! The last that checked me in was a bit rude! Overall I guess we basically payed for the name.

Central location, traditional, somewhat run down”

Perfectly OK for one night. Friendly welcoming and informative reception, pleasant common areas, good breakfast, nice bar. Attentive and friendly service, all around, staff to be commended. A very good location. Room has seen better days and could do with an upgrade. The wi-fi was so slow it for all practical purposes didn't work. Inadequate sound insulation between rooms, I could hear quarreling couples through the night.I might very well have taken an upgrade if offered.

Classic hotel”

Walking distance to great eating and shopping.

Historic hotel with interesting architecture.”

overall our stay was ok, but not outstanding. the service was only average, and the housekeeping staff was downright aggrevating. we would put out the dnd sign each night, and each morning around 10 they would call, wake us up, and ask if we were going to want the room cleaned. on our last day, they called, then 2 different people came banging on the door. if your a nightowl this is not the place for you.