11 travelers are looking at this property right now
Book now before it's too late!
"Well, this was the first time that I went to dukes, Beautifu..."
December 9, 2018
Room service [24-hour]
Book now before it's too late!
|Value for money||7.2|
|Distance to city center||5:00Km|
"The rooms were clean and well equipped."
February 22, 2017
"The resort is beautiful and at a very good location."
February 22, 2017
"Overall an amazing experience for a short stay."
June 25, 2017
"The breakfast spread is decent for the price you pay."
June 25, 2017
For travelers who want to take in the sights and sounds of Lonavala, The Dukes Retreat Resort is the perfect choice. With its location just 5:00Km from the city center and 60:00Km from the airport, this 4-star hotel attracts numerous travelers each year. Also within easy reach are Rajmachi Point, Della Adventure, Narayani Dham Temple.
Offering hotel guests superior services and a broad range of amenities, The Dukes Retreat Resort is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include 24-hour room service, wheelchair accessible, 24-hour front desk, facilities for disabled guests, valet parking.
The ambiance of The Dukes Retreat Resort is reflected in every guestroom. television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens are just some of the facilities that can be found throughout the property. The hotel offers wonderful recreational facilities such as fitness center, spa, massage, pool (kids), garden to make your stay truly unforgettable. The Dukes Retreat Resort is a smart choice for travelers to Lonavala, offering a relaxed and hassle-free stay every time.
"Except for Spa Manager, all staff was courteous and we had a..."
May 5, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 2 year(s).
|Guest's age||Extra bed|
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
a good place to stay in moonsoon”
i had a good time during onset of moonsoon at this resort although its bit over priced but found it to be at par with other resorts nearby
Unfriendly and Unprofessional Staff”
I had to make repeated attempts to book my reservation on your Partner travel-agent "Agoda". Following happened:- (a) while the site showed availability of the required No of rooms, but when the payment was attempted, it repeatedly propped that the “rooms were not available”. (b) while making renewed attempts, my requirement of two-days' booking was always retained by the web-site, but the "Check-in" date was changed to the 'current' date by default. As such, I was duped into believing that the my earlier request was retained by the web-site also for the check in / out dates. (c) while the cost of rooms were shown in INR, the amount was debited in USD without my consent. I was fraudulently made to pay in foreign-exchange. (d) several attempts connected me to Ms Dinaz. She was extremely rude and unhelpful. She flatly refused to intervene and asked me to connect with your travel-Partner 'Agoda' and hung-up abruptly. (e) I hadn't even visited, what feedback on visit?
Friendly staff. Good cleanliness. Location is very good. Maintenance could be better, e.g. bathroom fittings were not in A-1 condition, wall unit & frames were out of alignment. Small things, but if attended to will improve the experience.
Well, this was the first time that I went to dukes, Beautiful ambience Good place to walk Close to nature Courteous staff and helpful. Executive rooms were ok . I was hoping there would be balcony too.. it was facing the road but still it was good. Bed was uncomfortable.. rest amenities we're good enough .. bathroom was clean . Good food ... Expensive though but it was good.. peaceful place .. housekeeping team was quick to respond .. The stay was expensive but I loved every moment of it...
Great location but maintenance can be better”
Good location, swimming pool, play area, good breakfast but dinner buffet can be avoided .
It was Good Except Swimming Pool”
Pool is wrost ...need to renovate ...
Good enough for a day stay ”
nice decent hotel with courteous & helpful staff. food was just ok and can be worked upon. buffet spread was average. not too much to do within resort to spend your time. all in all a decent place to put for a day outing to lonavala.
Its a beautiful resort, excellent service, however food needs major improvement.
Amazing service...beyond our expectations !”
A sheer disappointment as soon as I checked in as there were two single beds placed in the room even though it was requested for one large bed at the time of reservation and as shown in pics. The immediate response was "Sorry, but we do not have any other options available". I was frustrated and had a feeling that I did a mistake by opting for Dukes instead of many other available options. The room service team as instructed by the Exec Chef made the beds as comfy as they possibly could and I had to adjust understanding that it wasn't their fault. What followed further was an amazing turnaround of my first impression and the entire staff (Rithuraj and Jyoti at the reception, Vishal Borole, the Executive Chef and all the others who served us - could not capture everyones name) made sure that our stay was comfortable and paid attention to every minute details. What an excellent service ! The food was good and we relished every bite. The rooms were quite comfortable, clean and had a beautiful view. A definite recommended stay from me and I will surely be visiting again soon ! Thanks a ton to the staff of Dukes Resort for the memorable stay!!
Great View with Decent Service”
The resort is located in Khandala and provides an exquisite view of the Valley, even the executive rooms provide great view of the valley. The staff is very friendly and always ready to help, the swimming pool is clean and the property is well maintained. The breakfast spread is decent for the price you pay. Overall an amazing experience for a short stay.
Very very ..........poor services and unco-operative staff”
i will not recommend to anyone to stay in this hotel . this is like a jail so many rules and regulations .no one can enjoy in this hotel.
It was really bad experience iwth Agoda. Will never recoomend this travel portal.”
Agoda goofed up my booking and I had utter surprise to pay off all the hidden costs. rooms were awful. I was promised something but in reality was a big negative surprise.
Awesome place for Relaxation”
We wanted a relax, leisure trip and this place was perfectly placed for it. Location is perfect in the khandala, weather was also good, pleasant place.
Except for Spa Manager, all staff was courteous and we had a good time
It's nice old hotel with very good location ”
Food is very costly. At breakfast time idli & sambar was not hot. Should give poha, or upma, more fruits for breakfast . Should keep some live entertainment programme on weekends
Enjoyed my stay”
I booked two rooms, one for my parents and one for my husband, little daughter and I. It was our anniversary and they had decorated the room with balloons and arranged a cake. The rooms were clean and well equipped. The resort is beautiful and at a very good location. The staff was courteous apart from one who I could see panicking with too many evening tea and snacks orders. The food was delicious, we took Al-carte for lunch and dinner. I had selected buffet breakfast in package which was okay. Only flaw was the service during Al-carte was slow. Had to wait for long for the food to arrive. But it was scrumptious and fresh. So one has to be patient and order accordingly. All in all I would revisit and suggest my friends too.
Not Bad at all”
Great service and wonderful location and well maintained resort and very helpful staff...
We loved our stay and enjoyed the scenic beauty from our room, the bar and their duchess restaurant!”
Lovely service, food, ambience, room!! Had a wonderful stay with my 5.5 month old baby.. I only found the food to be on the expensive side.. rest everything was great!
Nice location ”
nice location with nice view from each room ..will stay again
Good, well maintained property. Very courteous staff, Food is slightly spicy so if you are travelling with Kids, please mention it to the staff so that they can provide food accordingly.
The Dukes Retreat Resort
Aamby Valley City