The Dukes Retreat Resort
2017

The Dukes Retreat Resort

Pune Mumbai Road, Khandala, Lonavala, India, 410301
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Executive Room The Dukes Retreat Resort
Executive Room
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    Lobby The Dukes Retreat Resort
    Lobby The Dukes Retreat Resort
    Interior view The Dukes Retreat Resort
    Deluxe Room The Dukes Retreat Resort
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     The Dukes Retreat Resort

    The Dukes Retreat Resort Reviews

    7.9
    Very good
    /10
    (88 reviews)See what guests said
    10.0
    Exceptional

    "Well, this was the first time that I went to dukes, Beautifu..."

    Kiran

    -

    December 9, 2018

    8.1
    Excellent service

    Things you’ll love about The Dukes Retreat Resort

    Things you'll love

    • Airport transfer

    • Air conditioning

    • Room service [24-hour]

    • Bar

    Excellent
    Location
    8.6
    See map
    Excellent location
    Popular
    Nearby
  • Karla Caves10.75 km
  • 11 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.2
    Distance to city center5:00Km
    Location rating8.6

    Rooms available at The Dukes Retreat Resort

    8.0
    Very good
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 47 m²/506 ft²
    • Mountain view
    • 2 single beds or 1 double ...
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    Cottage Room
    Cottage Room
    ...
    • Room size: 55 m²/592 ft²
    • Nature view
    • 1 double bed
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    Executive Room
    Executive Room
    ...
    • Room size: 33 m²/355 ft²
    • Nature view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Basic
    Basic
    ...
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      Shared Room Dorm
      Shared Room Dorm
      ...
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        Premium Twin Beds
        Premium Twin Beds
        ...
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          Have a question for The Dukes Retreat Resort?

          What people love about The Dukes Retreat Resort

          • 8.0
            Very good

            "The rooms were clean and well equipped."

            Akansha

            |

            February 22, 2017

          • 8.0
            Very good

            "The resort is beautiful and at a very good location."

            Akansha

            |

            February 22, 2017

          • 9.6
            Exceptional

            "Overall an amazing experience for a short stay."

            Tanvir

            |

            June 25, 2017

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          More about The Dukes Retreat Resort

          More about The Dukes Retreat Resort

          9.6
          Exceptional

          "The breakfast spread is decent for the price you pay."

          Tanvir

          |

          June 25, 2017

          An overview

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          What they offer

          8.8
          Excellent

          "Except for Spa Manager, all staff was courteous and we had a..."

          Harish

          |

          May 5, 2017

          Read more reviews
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

          Reviews of The Dukes Retreat Resort from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (88)Booking.com Reviews (348)
          7.9
          /
          10
          Cleanliness8.0
          Facilities7.8
          Location8.6
          Room comfort and quality8.0
          Service8.1
          Value for money7.2
          All languages
          All guests (88)
          All room types

          Show reviews that mention 

          Showing 64 verified guest comments
          1234
          7.6
          Very good
          hem from India
          Family with teens
          Executive Room
          Stayed 1 night in June 2019

          a good place to stay in moonsoon”

          i had a good time during onset of moonsoon at this resort although its bit over priced but found it to be at par with other resorts nearby

          Reviewed June 19, 2019
          4.0
          Lt from India
          Family with young children
          Executive Room
          Stayed 2 nights in May 2019

          Unfriendly and Unprofessional Staff”

          I had to make repeated attempts to book my reservation on your Partner travel-agent "Agoda". Following happened:- (a) while the site showed availability of the required No of rooms, but when the payment was attempted, it repeatedly propped that the “rooms were not available”. (b) while making renewed attempts, my requirement of two-days' booking was always retained by the web-site, but the "Check-in" date was changed to the 'current' date by default. As such, I was duped into believing that the my earlier request was retained by the web-site also for the check in / out dates. (c) while the cost of rooms were shown in INR, the amount was debited in USD without my consent. I was fraudulently made to pay in foreign-exchange. (d) several attempts connected me to Ms Dinaz. She was extremely rude and unhelpful. She flatly refused to intervene and asked me to connect with your travel-Partner 'Agoda' and hung-up abruptly. (e) I hadn't even visited, what feedback on visit?

          Reviewed June 02, 2019
          8.8
          Excellent
          ANANT from India
          Couple
          Executive Room
          Stayed 1 night in January 2019

          Excellent”

          Friendly staff. Good cleanliness. Location is very good. Maintenance could be better, e.g. bathroom fittings were not in A-1 condition, wall unit & frames were out of alignment. Small things, but if attended to will improve the experience.

          Reviewed January 24, 2019
          10.0
          Exceptional
          Kiran from India
          Couple
          Executive Room
          Stayed 1 night in December 2018

          Beautiful experience”

          Well, this was the first time that I went to dukes, Beautiful ambience Good place to walk Close to nature Courteous staff and helpful. Executive rooms were ok . I was hoping there would be balcony too.. it was facing the road but still it was good. Bed was uncomfortable.. rest amenities we're good enough .. bathroom was clean . Good food ... Expensive though but it was good.. peaceful place .. housekeeping team was quick to respond .. The stay was expensive but I loved every moment of it...

          Reviewed December 09, 2018
          9.2
          Exceptional
          Farokh from India
          Family with young children
          Executive Room
          Stayed 2 nights in May 2018

          Great location but maintenance can be better”

          Good location, swimming pool, play area, good breakfast but dinner buffet can be avoided .

          Reviewed May 28, 2018
          9.2
          Exceptional
          Utkarsh from India
          Couple
          Executive Room
          Stayed 2 nights in May 2018

          It was Good Except Swimming Pool”

          Pool is wrost ...need to renovate ...

          Reviewed May 24, 2018
          7.6
          Very good
          Sumit from India
          Couple
          Executive Room
          Stayed 1 night in May 2018

          Good enough for a day stay ”

          nice decent hotel with courteous & helpful staff. food was just ok and can be worked upon. buffet spread was average. not too much to do within resort to spend your time. all in all a decent place to put for a day outing to lonavala.

          Reviewed May 18, 2018
          10.0
          Exceptional
          Sumit from India
          Couple
          Executive Room
          Stayed 1 night in April 2018

          Food”

          Its a beautiful resort, excellent service, however food needs major improvement.

          Reviewed April 25, 2018
          10.0
          Exceptional
          Asif
          Couple
          Executive Room
          Stayed 2 nights in January 2018

          Amazing service...beyond our expectations !”

          A sheer disappointment as soon as I checked in as there were two single beds placed in the room even though it was requested for one large bed at the time of reservation and as shown in pics. The immediate response was "Sorry, but we do not have any other options available". I was frustrated and had a feeling that I did a mistake by opting for Dukes instead of many other available options. The room service team as instructed by the Exec Chef made the beds as comfy as they possibly could and I had to adjust understanding that it wasn't their fault. What followed further was an amazing turnaround of my first impression and the entire staff (Rithuraj and Jyoti at the reception, Vishal Borole, the Executive Chef and all the others who served us - could not capture everyones name) made sure that our stay was comfortable and paid attention to every minute details. What an excellent service ! The food was good and we relished every bite. The rooms were quite comfortable, clean and had a beautiful view. A definite recommended stay from me and I will surely be visiting again soon ! Thanks a ton to the staff of Dukes Resort for the memorable stay!!

          Reviewed January 20, 2018
          9.6
          Exceptional
          Tanvir from India
          Group
          Executive Room
          Stayed 2 nights in June 2017

          Great View with Decent Service”

          The resort is located in Khandala and provides an exquisite view of the Valley, even the executive rooms provide great view of the valley. The staff is very friendly and always ready to help, the swimming pool is clean and the property is well maintained. The breakfast spread is decent for the price you pay. Overall an amazing experience for a short stay.

          Reviewed June 25, 2017
          2.4
          Dinesh from India
          Solo traveler
          Executive Room
          Stayed 1 night in June 2017

          Very very ..........poor services and unco-operative staff”

          i will not recommend to anyone to stay in this hotel . this is like a jail so many rules and regulations .no one can enjoy in this hotel.

          Reviewed June 23, 2017
          4.4
          Shirish from India
          Family with young children
          Executive Room
          Stayed 2 nights in June 2017

          It was really bad experience iwth Agoda. Will never recoomend this travel portal.”

          Agoda goofed up my booking and I had utter surprise to pay off all the hidden costs. rooms were awful. I was promised something but in reality was a big negative surprise.

          Reviewed June 19, 2017
          7.6
          Very good
          Pankaj from India
          Couple
          Deluxe Room
          Stayed 2 nights in May 2017

          Awesome place for Relaxation”

          We wanted a relax, leisure trip and this place was perfectly placed for it. Location is perfect in the khandala, weather was also good, pleasant place.

          Reviewed June 05, 2017
          8.8
          Excellent
          Harish from India
          Family with teens
          Executive Room
          Stayed 2 nights in April 2017

          Excellent”

          Except for Spa Manager, all staff was courteous and we had a good time

          Reviewed May 05, 2017
          8.4
          Excellent
          Pragna from India
          Couple
          Executive Room
          Stayed 2 nights in February 2017

          It's nice old hotel with very good location ”

          Food is very costly. At breakfast time idli & sambar was not hot. Should give poha, or upma, more fruits for breakfast . Should keep some live entertainment programme on weekends

          Reviewed February 28, 2017
          8.0
          Excellent
          Akansha from India
          Solo traveler
          Executive Room
          Stayed 2 nights in February 2017

          Enjoyed my stay”

          I booked two rooms, one for my parents and one for my husband, little daughter and I. It was our anniversary and they had decorated the room with balloons and arranged a cake. The rooms were clean and well equipped. The resort is beautiful and at a very good location. The staff was courteous apart from one who I could see panicking with too many evening tea and snacks orders. The food was delicious, we took Al-carte for lunch and dinner. I had selected buffet breakfast in package which was okay. Only flaw was the service during Al-carte was slow. Had to wait for long for the food to arrive. But it was scrumptious and fresh. So one has to be patient and order accordingly. All in all I would revisit and suggest my friends too.

          Reviewed February 22, 2017
          7.6
          Very good
          Yogesh from Canada
          Couple
          Executive Room
          Stayed 1 night in January 2017

          Not Bad at all”

          Great service and wonderful location and well maintained resort and very helpful staff...

          Reviewed January 28, 2017
          8.0
          Excellent
          Anupama from India
          Family with young children
          Deluxe Room
          Stayed 2 nights in November 2016

          We loved our stay and enjoyed the scenic beauty from our room, the bar and their duchess restaurant!”

          Lovely service, food, ambience, room!! Had a wonderful stay with my 5.5 month old baby.. I only found the food to be on the expensive side.. rest everything was great!

          Reviewed December 03, 2016
          8.4
          Excellent
          Rajesh from India
          Couple
          Executive Room
          Stayed 1 night in November 2016

          Nice location ”

          nice location with nice view from each room ..will stay again

          Reviewed November 24, 2016
          10.0
          Exceptional
          Aseem from India
          Family with young children
          Executive Room
          Stayed 1 night in October 2016

          Excellent experience”

          Good, well maintained property. Very courteous staff, Food is slightly spicy so if you are travelling with Kids, please mention it to the staff so that they can provide food accordingly.

          Reviewed November 02, 2016
          1234
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          The Dukes Retreat Resort
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          • Excellent location
          • Karla Caves