The Edgbaston Palace Hotel
The Edgbaston Palace Hotel
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Single Room - View The Edgbaston Palace Hotel
Single Room - View
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Lobby The Edgbaston Palace Hotel
Lobby
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Interior view The Edgbaston Palace Hotel
Interior view
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Ballroom The Edgbaston Palace Hotel
Ballroom
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Location
Very good
7.3
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The Edgbaston Palace Hotel

Very good location
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From 53 reviewsSee what guests said
6.6
  • Daily housekeeping

  • Bar

  • Garden

  • Coffee shop

Room choices
Double Room
Double Room
...
  • 10 m²/108 ft²
  • Shower
  • 1 double bed
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Executive Double Room
Executive Double Room
...
  • 12 m²/129 ft²
  • Shower and bathtub
  • 1 double bed
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Triple Room
Triple Room
...
  • 14 m²/151 ft²
  • Shower and bathtub
  • 3 single beds
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Single Room
Single Room
...
  • 10 m²/108 ft²
  • Shower
  • 1 single bed
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Twin Room
Twin Room
...
  • 12 m²/129 ft²
  • Shower
  • 2 single beds
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Family Room
Family Room
...
  • 15 m²/161 ft²
  • Shower and bathtub
  • 2 single beds and 1 double ...
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DOUBLE EXECUTIVE - ROOM ONLY
DOUBLE EXECUTIVE - ROOM ONLY
...
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    DOUBLE STANDARD - BED AND BREAKFAST
    DOUBLE STANDARD - BED AND BREAKFAST
    ...
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      Family Room Shared Bed
      Family Room Shared Bed
      ...
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        TWIN BED - SMOKING OR NONSMOKING ROOM
        TWIN BED - SMOKING OR NONSMOKING ROOM
        ...
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          More about The Edgbaston Palace Hotel

          More about The Edgbaston Palace Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (53)Booking.com Reviews (2043)
          Cleanliness6.7
          Facilities6.0
          Location7.3
          Room comfort and quality4.9
          Service6.8
          Value for money6.6
          Provided by verified guests of Agoda
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          Showing 35 verified guest comments
          12
          9.6
          Exceptional
          Andrew from United Kingdom
          Couple
          Double Room
          Stayed 1 night in March 2018
          Overnight stay in Birmingham ”
          Great value for money, staff were very friendly and helpful, breakfast was £8 if booked in advance, but value for money.
          Reviewed March 30, 2018
          2.0
          Hamad from United Kingdom
          Business traveler
          Double Room
          Stayed 1 night in March 2018
          Mr”
          They not accept any delay in check out , they will deducted 20 pounds directly , the building is not has Double Glazed Windows that make the situation more worse .
          Reviewed March 30, 2018
          7.6
          Very good
          Sheila from United Kingdom
          Couple
          Twin Room
          Stayed 1 night in March 2018
          What a pity the beds are so uncomfortable”
          Overall the hotel was acceptable with exception of the beds. The first room we were given, when my daughter sat on the bed I'm surprised she didnt jar her back, the mattress was rock solid. We asked if another room was available. We were offered another room where the beds were only fractionally softer. There was noise outside approx 11.30pm what I guess to be staff moving crates/boxes etc. Then at 1.30am there were other guests making lots of noise. To top this off there was some kind of machinery that made a very loud whurring noise every few minutes. Everything else was fine!
          Reviewed March 28, 2018
          3.6
          Ali from United Kingdom
          Family with teens
          Double Room
          Stayed 1 night in December 2017
          Dirty room”
          The room/bathroom were filthy, absolutely awful and disgusting
          Reviewed January 01, 2018
          3.6
          Ali from United Kingdom
          Family with teens
          Triple Room
          Stayed 1 night in December 2017
          Dirty place”
          The room wasn’t clean and the place stank. Had booked for two nights but cancelled the second night. Will definitely make a formal complaint
          Reviewed December 28, 2017
          8.8
          Excellent
          Terry from United Kingdom
          Solo traveler
          Single Room
          Stayed 1 night in December 2017
          Staff a little rude”
          On check in the staff were a little abrupt and unwelcoming. A customer care course wouldn’t go a miss!
          Reviewed December 04, 2017
          8.0
          Excellent
          Ian from United Kingdom
          Couple
          Double Room
          Stayed 1 night in November 2017
          MR”
          Strajgfhtforward , peaceful and good value when making a quick visit to Birmingham.
          Reviewed November 27, 2017
          3.2
          Amna from United Kingdom
          Business traveler
          Single Room
          Stayed 2 nights in November 2017
          Definitely not worth the price”
          Upon arrival instead of being greeted or told about hotel facilities, I was told NO SMOKING AND NO TAKEAWAYS, and then sent off to find my room. Room was tiny, there was a terrible smell everywhere, and the furniture was all old damaged and dirty. For some reason a copy of my photo id was taken, and I could not use wifi without providing personal details like email or social media links. When I left I was not asked about my stay but they took the key and said alright bye then. Definitely should not be called a hotel, is a hostel at best. Would recommend to book somewhere much nicer at the same price, would possibly be a reasonable hostel stay at a lower price, but by no means a hotel worth what they advertise.
          Reviewed November 11, 2017
          6.8
          Good
          suzanne from United Kingdom
          Group
          Single Room
          Stayed 1 night in November 2017
          Good”
          It is a basic hotel but did what we needed . The reception staff were really good and the night porter also .
          Reviewed November 06, 2017
          9.2
          Exceptional
          Ebrahim from United Kingdom
          Group
          Triple Room
          Stayed 1 night in October 2017
          Pleasant Stay ”
          Generally ok plenty of eateries around on site free parking is a bonus- Booked triple room the single beds were narrow.
          Reviewed October 27, 2017
          5.6
          James from United Kingdom
          Couple
          Double Room
          Stayed 1 night in October 2017
          Above average”
          I was advised to let the hotel know what time we would be arriving. Once we were on our way and had a good idea I called the hotel to inform them of our ETA. The female answering the call appeared surprised that I had done this. On arrival the receptionist was cold, did not greet us with a smile and never smiled once during our booking in. (Some staff training needed in that respect) I deliberately smiled at any member of staff i came across and was surprised that one male member just put his head down and walked past. The only person who made any friendly contact at all was the lady in the website photograph so presume she was a boss. Hotel room was roughly what you would expect for the price.
          Reviewed October 22, 2017
          8.8
          Excellent
          Lorraine from United Kingdom
          Couple
          Double Room
          Stayed 1 night in September 2017
          Excellent”
          Very clean room with everything needed for a nights stay! Reception staff were very helpful & friendly would definitely stay again in the future
          Reviewed September 25, 2017
          8.0
          Excellent
          KIM from United Kingdom
          Couple
          Double Room
          Stayed 6 nights in June 2017
          Very good”
          Lovely hotel, great food, would recommend to eat here any time, one problem the doors when they close they bang.
          Reviewed June 19, 2017
          9.6
          Exceptional
          Jayne from United Kingdom
          Group
          Twin Room
          Stayed 1 night in December 2016
          Very clean and friendly staff”
          The friendly staff stood out
          Reviewed December 20, 2016
          6.8
          Good
          Steve from United Kingdom
          Couple
          Double Room
          Stayed 1 night in November 2016
          Badly needs updating”
          Expecting a bit of luxury for the price, but it was pretty basic and the breakfast offering wasn't fresh or filling.
          Reviewed November 28, 2016
          8.8
          Excellent
          Evren from Turkey
          Solo traveler
          Single Room
          Stayed 2 nights in November 2016
          Good value for money”
          Not Easy to go to city center because of heavy traffic
          Reviewed November 24, 2016
          8.0
          Excellent
          Joyce from Vanuatu
          Solo traveler
          Double Room
          Stayed 4 nights in November 2016
          second stay at edgbaston palace hotel.”
          Family run Independent hotel not a corporate business. Service, attention to detail, beautiful original features may be described as old fashioned hospitality, good members and fabulous meals. Well stocked bar. Only issue I had was having to climb into bath for shower as I have limited mobility and balance. The beds are not comfortable and duvets have seen better days. I will return.
          Reviewed November 17, 2016
          4.4
          Sohail from United Kingdom
          Couple
          Double Room
          Stayed 2 nights in September 2016
          No here again ”
          Room was smelly hotel was run down
          Reviewed September 30, 2016
          9.2
          Exceptional
          William from United Kingdom
          Group
          Twin Room
          Stayed 5 nights in September 2016
          Good value for money.”
          We didn't have any problems with noise. The beds were comfortable. The staff were friendly and helpful. Sadly connection to the Wifi seemed a tad unreliable. Overall it's a decent place to stay.
          Reviewed September 27, 2016
          8.8
          Excellent
          Syed from United Kingdom
          Business traveler
          Single Room
          Stayed 1 night in September 2016
          Brilliant ... Highly recommended ”
          Highly recommended, very clean hotel . Friendly staff....
          Reviewed September 24, 2016
          12
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