Very good 7.5
Based on 3686 reviews

Recent customer comments

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Very good



based on 3686 reviews
  • Cleanliness 7.6
  • Facilities 7.3
  • Location 8.0
  • Room comfort and quality 7.7
  • Service 7.5
  • Value for money 7.2
  • Food and dining 6.8
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Robyn from Australia
Couples
Premier
Stayed 4 nights in May 2016
Perth West Australia
staff were all very helpful and friendly.
Reviewed May 15, 2016

Yvvone from Malaysia
Families with young children
Family
Stayed 2 nights in May 2016
Value for money
Nice location
Reviewed May 13, 2016

sana'a from Singapore
Families with young children
Superior
Stayed 2 nights in April 2016
Comfortable stay.
First of all away from the main crowd of orchard rd. Big rooms n the Tv was big...loved it. Furniture is old fashioned and that made the room so special! Slept like a baby.... pool is warm and lovely. They have got Modesto's offering you pool bar snacks. Only setback is food. Lack of choices in the breakfast buffet, but still we managed. On the whole i loved my stay!
Reviewed May 13, 2016

Joan from Singapore
Couples
Superior
Stayed 2 nights in May 2016
Meh.
I booked a room under a pretty decent price for my mum and I to spend the Mother's Day weekend in the heart of Orchard. It was just the 2 of us so we didn't think we needed the bigger premier room; so we got placed into one of the older rooms which are supposedly smaller. Not sure about my mum because she's all about quality time, but I didn't feel like I enjoyed the facilities of a 4-star hotel as much as I would like to. For a start, we were not very warmly welcomed by the receptionist when we checked in - he was rather stolid. Showering was ridiculously hard and frustrating: for 3 days we could not get a comfortably temperate water running even after adjusting the 2 knobs with every inch of deliberation because the water either flows burning hot or freezing cold. When you turn on both knobs, you're supposed to get warm! Didn't get any help either even after calling for one. Location aside which is pretty good, the room is just barely functional. I'd probably just look elsewhere for a more enjoyable stay.
Reviewed May 12, 2016

Ian from United Kingdom
Business travelers
Superior
Stayed 3 nights in May 2016
Immaculate
Immaculate condition and didn't have much to do with the staff but what I did they where friendly and helpful fantastic value and right in the heart of singapore
Reviewed May 12, 2016

Marcus from Singapore
Couples
Superior
Stayed one night in May 2016
Disappointing
Hot water Nt working
Reviewed May 12, 2016

Juliyanti from Indonesia
Couples
Superior
Stayed 2 nights in May 2016
clean and nice
the hotel is nice and clean, also the aircon is good because it's cold.
Reviewed May 12, 2016

Amira from Singapore
Couples
Superior
Stayed one night in May 2016
Good
Good
Reviewed May 12, 2016

Apriliana from Indonesia
Solo travelers
Superior
Stayed 2 nights in April 2016
Good experience
quite satisfied with overall service of the hotel and the staff
Reviewed May 11, 2016

Pamela from Philippines
Couples
Superior
Stayed 3 nights in May 2016
Excellent!
Will definitely stay here again!
Reviewed May 10, 2016


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