The Emerald Cove Koh Chang Hotel

88/8 Moo 4, Tambol Koh Chang King Amphur, Klong Prao Beach, Koh Chang, Thailand, 106,
The Emerald Cove Koh Chang Hotel
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8.6
Excellent
13.9% this month
/10
(2806 reviews)See what guests said
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8.6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Klong Prao Beach1.66 km
  • Kai Bae Beach1.67 km
  • Klong Plu Waterfall2.75 km
  • Lonely Beach3.64 km
  • White Sand Beach7.47 km
  • Klong Kloi Beach7.96 km
  • Bang Bao Bay8.33 km
  • Mu Ko Chang National Park View Point9.72 km
  • The Orthodox Church10.02 km
  • Wat Salak Petch10.56 km
  • Highlights and ratings

    5-star Resort
    Free Wi-Fi
    2018

    Don't miss out!

    7 travelers are looking at this property right now | 4 travelers have booked today.

    "Great Facility, good breakfast."
    Dominick - April 26, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Fantastic breakfast
    90% positive mentions
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent comfort
    8.7 room quality and comfort
    • Airport transfer

    • Private beach

    • Currency exchange

    • Located in heart of Koh Chang

    • Free Wi-Fi in all rooms!

    Cheaper than 85% of all properties in Koh Chang in the last 24 hoursCompared to 652 Koh Chang properties at Agoda for various dates
    Value for money8.4
    Location rating8.6
    Nearest airportTrat Airport (TDX) - Thailand
    Distance to airport26.9 km

    Rooms available at The Emerald Cove Koh Chang Hotel

    8.7
    Excellent
    Room comfort & quality
    Deluxe Ocean Facing
    Deluxe Ocean Facing
    ...
    • Room size: 50 m²/538 ft²
    • Ocean view
    • 2 single beds or 1 double b...
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    Suite
    Suite
    ...
    • Room size: 106 m²/1141 ft²
    • Beach view
    • 1 king bed
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    Deluxe Premium Room
    Deluxe Premium Room
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 double bed or 2 single be...
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    Premium Deluxe Ocean facing
    Premium Deluxe Ocean facing
    ...
    • Room size: 50 m²/538 ft²
    • Ocean view
    • 2 single beds or 1 double b...
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    Grand Deluxe Ocean Facing
    Grand Deluxe Ocean Facing
    ...
    • Room size: 56 m²/603 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean Suite
    Ocean Suite
    ...
    • Room size: 106 m²/1141 ft²
    • Partial ocean view
    • 1 king bed
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    Deluxe
    Deluxe
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Grand Premium Deluxe Ocean View
    Grand Premium Deluxe Ocean View
    ...
    • Room size: 56 m²/603 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Balcony/terrace
    • Smoking allowed
    Enter dates to see prices
    Deluxe Ocean Facing Room
    Deluxe Ocean Facing Room
    ...
    • Balcony/terrace
    • Smoking allowed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Emerald Cove Koh Chang Hotel?

    Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Emerald Cove Koh Chang Hotel?

    The Emerald Cove Koh Chang Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of THB 3000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Emerald Cove Koh Chang Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, The Emerald Cove Koh Chang Hotel has a car park right on site for maximum convenience. Car parking is free for guests. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Koh Chang with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at The Emerald Cove Koh Chang Hotel?

    The Emerald Cove Koh Chang Hotel does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about The Emerald Cove Koh Chang Hotel

    • 10.0
      Exceptional
      Location

      "Good location great staff nice & clean lovely pool only down side the food & drinks are pricey"

      Andrew

      |

      October 22, 2018

    • 6.8
      Good
      Bathroom

      "Bathroom nicely designed and the room with modern timber look which was quiet nice."

      Lee

      |

      August 23, 2018

    • 9.6
      Exceptional
      Staff 

      "Just beautiful place, very comfortable room, perfect staff, high quality of food!"

      Viktor

      |

      April 27, 2018

    Property ranking|Compared to 652 Koh Chang properties
    See all rankings
    Room size
    66 sqm.
    Room comfort score
    8.7/10
    Review score - United States
    8.7/10
    Cleanliness score
    8.9/10
    Bigger than
    97
    %
    of Koh Chang properties
    Better than
    96
    %
    of Koh Chang properties
    Better than
    96
    %
    of Koh Chang properties
    Better than
    95
    %
    of Koh Chang properties
    Up to 30% off with Agoda Insider Deals!

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    More about The Emerald Cove Koh Chang Hotel

    More about The Emerald Cove Koh Chang Hotel

    10.0
    Exceptional

    "My kids love the swimming pool, nice & clean pools with 24hr..."

    Buntarika

    |

    April 19, 2018

    Description

    Show less

    Most talked about facilities

    Swimming Pool
    113 mentions
    Breakfast
    85 mentions
    Beach
    71 mentions
    Food & Dining
    25 mentions

    What they offer

    10.0
    Exceptional
    Staff 

    "All staffs are very nice, supporting with very polite respon..."

    Buntarika

    |

    April 19, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Continental
    Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Emerald Cove Koh Chang Hotel from real guests

    Overall rating
    8.6
    Excellent
    From 2806 reviews
    Provided by verified guests of
    Agoda Reviews (2246)Booking.com Reviews (560)
    Rating via Agoda8.6
    /
    10
    Excellent
    13.9% this month
    Cleanliness8.9
    Facilities8.6
    Location8.6
    Room comfort and quality8.7
    Service8.7
    Value for money8.4
    High score for Koh Chang
    Rating
    9+ Exceptional (694)
    8-9 Excellent (354)
    7-8 Very Good (298)
    6-7 Good (112)
    <6 Below Expectation (112)
    Time of the year
    Mar - May (562)
    Jun - Aug (352)
    Sep - Nov (342)
    Dec - Feb (314)
    All guests (2246)
    All room types
    All languages

    Show reviews that mention 

    Showing 1570 verified guest comments
    12345
    10.0
    Exceptional
    punwaree from Thailand
    Couple
    Deluxe
    Stayed 1 night in July 2019

    Clean, Good environment, Great sleep ”

    oh my god I need to say this hotel mattress very very good make you fall sleep very quick even you are insomnia! Swimming pool are great. Fast check in and helpful staff. Wifi also good. Room clean and night, Only one thing beach in front of hotel couldn't swim because lots of rocks.

    Reviewed July 22, 2019
    10.0
    Exceptional
    Juhani
    Couple
    Deluxe
    Stayed 5 nights in June 2019

    An Excellent hotel in a great location on the island”

    The Emerald Cove was by far the best hotel we stayed during our trip in Thailand. I really liked the hotel, it is in a good location on the west coast of the island, and not in the most loud area so it was very quiet at nights. Maybe the only minus was the beach as it wasn't possible to swim there and it was the rainiest season when we were there. The swimming pool and breakfast was really great, and very close to laundry, massage parlours and very reliable motorbike rental places. A very nice option to consider for couples.

    Reviewed July 13, 2019
    10.0
    Exceptional
    Halli
    Couple
    Deluxe
    Stayed 3 nights in April 2019

    Wow!”

    We had an absolutely amazing time staying at Emerald Cove. The watersports available are affordable and in good condition. The breakfast was vast and delicious. The staff was ready to be helpful and wanted to be of service! The gym is great. The rooms are large and comfortable. Very pleased.

    Reviewed May 30, 2019
    9.6
    Exceptional
    Marko from Croatia
    Couple
    Deluxe Ocean Facing
    Stayed 4 nights in May 2019

    Value for money, ideal to relax”

    Place was quiet and perfect for relax. Very spacious room with balcony and sea view. Very polite personnel, exspecially Miss Piyathida on reception who provided us with many info. We had car but there is Tuk Tuk service (50 baht per person) that can be arranged by reception. Near hotel there s clothing shop, 7/11, scooter rental shop. Poll was super large and there were 2 smaller pools near by. Breakfast had nice selection of various foods. Place is about 18 km from Center point ferry port. Very quiet and relaxing.

    Reviewed May 13, 2019
    8.0
    Excellent
    chatchai from Thailand
    Family with young children
    Deluxe
    Stayed 1 night in May 2019

    Nice and useful staff , good room and fit for family ”

    Overall is good , few point is concern 1.Beach is not friendly for kid to play 2.Some part of toilet is yet to repair and upgrade , 3.Tap water is not nice , getting test *not sure is it normal for island use water

    Reviewed May 08, 2019
    8.8
    Excellent
    STEPHEN from United Kingdom
    Couple
    Deluxe Premium Room
    Stayed 2 nights in May 2019

    Nice resort on the beach with good facilities”

    We arrived early, around 11am and thought that we could get an early checkin as the hotel was quite empty but were disappointed that they would not allow us to have the room until 2pm. Apart from that the hotel was great, excellent breakfast and good restaurants with a pool bar. We enjoyed it and would stay again.

    Reviewed May 07, 2019
    8.0
    Excellent
    Simone from Spain
    Group
    Deluxe
    Stayed 4 nights in July 2019

    Good option for people wanting to be st this beach”

    We liked the hotel and were upgraded by Khun Min at the reception. That made our stay more pleasant as we ended up spending a lot of time in the room because of the weather (we came during the rainy season)! The hotel claims to be a 5 star hotel. I think that’s a little overrated. What we liked: the room was clean, the swimming pool very, very long, the price of drinks and food is reasonable, tje food is quite good and authentic, the housekeeping and reception staff were exceptional, the sunsets from the hotel are beautiful, you can walk to lots of restaurants on Kaibae Beach from the hotel. What we didn’t like: the sand fleas that seemed to love us, the breakfast. We missed a good coffee or fresh orange juice for breakfast. Overall we had a good time but next time we will stay in Kaibae as we ended going there for dinner every night.

    Reviewed July 09, 2019
    9.6
    Exceptional
    Stacey from Australia
    Couple
    Deluxe Ocean Facing
    Stayed 3 nights in June 2019

    Lovely hotel with great rooms in fine location.”

    Good sized room with everything you need. We had an ocean facing room which was lovely. Staff are friendly and polite. Nice breakfast at the restaurant and a great pool too. Very close to the shops and some nice beach front restaurants. Also a good dentist nearby. Rent a motorbike for easy access to nearby villages.

    Reviewed June 27, 2019
    8.0
    Excellent
    Jaroslav
    Couple
    Deluxe
    Stayed 3 nights in April 2019

    Very good”

    We enjoyed all the facilities of the hotel: it has amazing swimming pool and great beach front. The room was beautiful as well, however no mosquito nets. Now, the staff at the reception has to be trainned on their English skills. We had a huge problem when we wanted to depart from Ko Chang to Ko Mak as we were provided with a completely incorrect information about the boat schedule (according the to reception staff it goes every hour). So we booked a taxi pick up at 12 PM but the next morning when we arrived to the check out the staff informed us that actually boats are going just 2 times during the day and all of them are gone . It killed all our plans for that day as the accommodation on Koh Mak was already arranged. The manager on duty was absolutely unprofessional when tried to deal with the issue. It messed up all our experience with the property. Please, show your customers some respect and try not to catch them on a lie every minute.

    Reviewed April 17, 2019
    9.6
    Exceptional
    graham from Australia
    Couple
    Deluxe
    Stayed 6 nights in November 2018

    Oasis”

    A beautiful resort set on the beach with comfy beds and very good staff. We highly recommend it and will return. You are close to Kae Bae and a good variety of restaurants too. Terrific pool and bar area for a relaxing drink before dinner.

    Reviewed April 17, 2019
    8.4
    Excellent
    mark from United Kingdom
    Couple
    Deluxe Premium Room
    Stayed 4 nights in April 2019

    Good, but...”

    This is a good hotel but i don't think worthy of 5 stars. The pool and lounger areas are great the rooms nice, but wifi. The wifi in the room is non existent there was a letter of apology stating issues, but it was just as bad after, and my 4g didn't work inside the room also. One afternoon the hot water wasn't hot, I had to call and asked and was told they are working on it, it'll return after 6pm, but wasn't on again until the following morning, but it was the lack of communication. But, something I've never seen in another hotel, upon checking in at reception I was asked for my visa card to cover any incidental, this is normal, what wasn't normal was 2,000b deducted just in case, then i was informed that it could take 2 weeks to be returned, other hotels just record the number and make sure it's active to cover any bills and it is deducted upon check out. It's a nice hotel but to be 5 star there should be no room for customer dissatisfaction

    Reviewed April 08, 2019
    8.0
    Excellent
    Bruce from Canada
    Couple
    Deluxe
    Stayed 8 nights in March 2019

    Disappointed ”

    The resort in the whole is very nice and it’s good value for the money however a couple of things make this a 3 star resort. The resort is getting old and needs a renovation, it doesn’t take much to realize it’s worn down. The staff are friendly however service is not consistent - they bring drinks to you if you order to the pool area but no one is walking around asking if you need anything, they are loosing out on potential sales. We are one time at the restaurant and our meal took forever. Housekeeping was inconsistent - we had water one day but they forgot the rest and they forgot to leave us towels for the pool everyday. The buffet was good but it was practically the same food every day - it needs to be mixed up more and kept warmer.

    Reviewed March 17, 2019
    8.8
    Excellent
    David from United States
    Couple
    Premium Deluxe Ocean facing
    Stayed 3 nights in June 2019

    Nice Stay”

    Pros: Hotel and pool are excellent Staff was friendly and professional Room was extremely clean and nice Bed and balcony was awesome Cons: Not much outside of the hotel Minimal restaurants or bars

    Reviewed June 24, 2019
    8.8
    Excellent
    Anthony from Thailand
    Family with teens
    Deluxe
    Stayed 3 nights in June 2019

    Excellent”

    This was our second time staying at the Emerald Cove. The location is great and the staff are kind. We were especially appreciative of Wiroj, the driver who transported us to the hotel and back to the airport after our stay. We thought we were going to miss our flight, but he saved the day and we made our flight. Thank you, Wiroj!

    Reviewed June 16, 2019
    8.4
    Excellent
    Andrea from Thailand
    Couple
    Deluxe
    Stayed 4 nights in December 2018

    Close to everything ”

    A 7-11 opposite and a lot of eateries a ten minute walk away. If you’re to lazy to walk, there are always songtows waiting outside. I suggest taking them or walking to the eateries as there is virtually no parking for cars anywhere. The staff were very friendly and treated us very well from the time we checked in until we left especially when they heard it was our anniversary. Lovely pool and a decent breakfast. Ample sun lounges but not much of a beach front. Go to Kai Bae beach just 2km away. Limited parking available but always managed to park. Someone is always on hand to guide you.

    Reviewed December 23, 2018

    Dear Andrea Warm greetings from Crowne Plaza Phuket Panwa Beach! Thank you for taking the time to provide feedback about your experience at The Emerald Cove Koh Chang. I am more than pleased to hear that you enjoyed your stay at our hotel and feel you received great service. We will be sure to pass your kind words along to all staffs. I am so glad to know that they made such a fantastic impression. Once again, thank you for choosing to stay at The Emerald Cove Koh Chang for your holiday. My team and I look forward to welcoming you back for another memorable stay Warm regards, Putthithorn ONGSIRIKUL Resident Manager

    Responded December 25, 2018
    The Emerald Cove Koh Chang Hotel
    9.6
    Exceptional
    Pollyanne from United Kingdom
    Couple
    Deluxe
    Stayed 1 night in December 2018

    Nice hotel, very relaxed vibe, good beach.”

    Pros: clean, quiet, good man made beach, lovely entry to the sea for swimming. Not as crazy/tacky as other parts of the island. Nice cocktails. Cons: there are wild dogs on this island (not at the hotel). Don’t stay out too late if you’re not in a large group, stay in well lit areas where other people are around. The dogs are territorial and will chase/growl. My husband nearly got bitten and we’re proper dog lovers!

    Reviewed December 19, 2018

    Dear Pollyanne Greetings from The Emerald Cove Koh Chang. Thank you very much for taking the time to write this review. We are very happy to hear that our hotel met your expectations in terms of the sea, beach, pool, service and food. Regarding the dog which you found in our hotel, our team members are briefed to keep watching and observing to avoid any dogs will come to our hotel area once again. We are looking forward to your future visit when you have plan to Koh Chang. Kind regards, Putthithorn ONGSIRIKUL Resident Manager

    Responded December 21, 2018
    The Emerald Cove Koh Chang Hotel
    10.0
    Exceptional
    Agnieszka from Poland
    Group
    Deluxe
    Stayed 4 nights in October 2018

    Very good value”

    This hotel offers very good value for money. The rooms are comfortable, the breakfasts are great and the swimming pool is the biggest I have ever seen at a hotel. The beach is very long here and not overbuilt. There are a few other restaurants close to the hotel.

    Reviewed October 29, 2018

    Dear Agnieszka Thank you for your recent stay with us at The Emerald Cove Koh Chang We are delighted to read that you have a wonderful stay with us and share your impressions of the pool, rooms and the quality of the breakfast. Hoping to welcome you very soon when you have plan to Koh Chang Best regards, Putthithorn ONGSIRIKUL Resident Manager

    Responded December 25, 2018
    The Emerald Cove Koh Chang Hotel
    9.6
    Exceptional
    Alon from Israel
    Couple
    Deluxe
    Stayed 4 nights in October 2018

    Had a wonderful stay at the Emerald Cove”

    It's a beautiful hotel, right on a well maintained private beach. The hotel has a huge pool, with plenty of sunbeds (on the beach as well). The room was spacious and comfortable, with a large bathroom and all the amenities. We enjoyed sitting in the balcony everyday. The breakfast had many options, and it was very good. I have nothing but great things to say about the Emerald Cove, highly recommend.

    Reviewed October 26, 2018
    4.8
    PARMVIR from Thailand
    Family with young children
    Deluxe Ocean Facing
    Stayed 3 nights in April 2019

    Terrible service”

    in summary, the worst seafood BBQ you could imagine. On display raw chicken on ice sitting next to fish. could not see the purpose of displaying this, given that most people know what chicken looks like. the buffet itself was so bad, slivers of what looked like fish sitting dry and inedible! The buffet at 800bht per person was a joke, not asingle fan to cool the food let alone it's diners. Upon check-in in our wifi did not work, and made numerous calls to the front desk, nothing was done until the second day of our stay and went to the front desk to complain. Lot's of apologies but not a single person could make a decision of what to do, blank faces! Our room did not get serviced until 7 pm each evening, what a joke. The only redeeming feature this hotel has is its 50m pool and a nice breakfast.

    Reviewed April 22, 2019
    8.4
    Excellent
    Kelly from Canada
    Couple
    Deluxe
    Stayed 4 nights in March 2019

    One of the best Hotels in Koh Chang”

    The rooms are clean & comfortable. Pillow top bed. Separate bath tub & shower. Balcony with table & chairs. TV has some satellite movie channels (Fox) Breakfast buffet was great. Restaurants for dinner were good and reasonably priced. Large pool was great. Comfortable sun beds. You can walk a long way down the beach. I have been many times and will return.

    Reviewed March 18, 2019
    12345
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    The Emerald Cove Koh Chang Hotel
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    • Excellent location
    • Klong Prao Beach