The Establishment KL Sentral, Bangsar by Plush
Queen Loft - Guestroom The Establishment KL Sentral, Bangsar by Plush
Lobby The Establishment KL Sentral, Bangsar by Plush
Interior view The Establishment KL Sentral, Bangsar by Plush
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8.2
Excellent
/10
(98 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - 1.98 kilometers from city center
Parking
Available
  • Bangsar Medical Centre110 m
  • Pelita Hati Gallery of Art220 m
  • LRT Train Station - Bangsar330 m
  • Little India Brickfields340 m
  • Vivekananda Ashram500 m
  • Nu Sentral610 m
  • Buddhist Maha Vihar610 m
  • Meditation Courses, Buddhist Maha Vihar630 m
  • Little India - Kuala Lumpur690 m
  • Nu Sentral Mall700 m
  • Free Wi-Fi

    The Establishment KL Sentral, Bangsar by Plush

    33 Jalan Ang Seng, Alila , KL Sentral, Kuala Lumpur, Malaysia, 50470 - See map
    "Balcony, washing machine/dryer, good strong hot shower, kitchen, netflix, 3D TV, great infinity pool, gym and relaxing area on L"
    Gray - November 8, 2018
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent facilities on premise
    8.2 facilities on premise
    • 310 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Fitness center

    Property ranking|Compared to 13,077 Kuala Lumpur properties
    See all rankings
    Value for money score
    8.5/10
    Cleanliness score
    8.6/10
    Couples review score
    8.4/10
    Location score
    8.4/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Value for money8.5
    Location rating8.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport14.2 km

    Rooms available at The Establishment KL Sentral, Bangsar by Plush

    Deluxe Loft
    Deluxe Loft
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Queen Loft
    Queen Loft
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 queen bed & 1 queen bed &...
    Enter dates to see prices
    Deluxe Grand
    Deluxe Grand
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 queen bed & 1 queen bed &...
    Enter dates to see prices
    Family Loft
    Family Loft
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 queen bed & 1 queen bed &...
    Enter dates to see prices
    One Bedroom Royal Suite
    One Bedroom Royal Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Oasis 1 BR
    Oasis 1 BR
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed & 1 sofa bed
    Enter dates to see prices
    Studio Loft
    Studio Loft
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Suite Queens
    Suite Queens
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed & 1 sofa bed
    Enter dates to see prices

    What people love about The Establishment KL Sentral, Bangsar by Plush

    • 7.2
      Very good

      "Has nice interiors etc."

      AUDREY

      |

      January 2, 2019

    • 10.0
      Exceptional
      Staff 

      "Service was top notch and very helpful."

      Allister

      |

      August 24, 2018

    • 10.0
      Exceptional
      Cleanliness

      "Room very clean."

      MOHD

      |

      October 22, 2018

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    More about The Establishment KL Sentral, Bangsar by Plush

    More about The Establishment KL Sentral, Bangsar by Plush

    8.8
    Excellent

    "The facilities are well provided by the owner."

    Yong

    |

    November 22, 2018

    An overview

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    What they offer

    6.8
    Good
    Staff 

    "Management & staffs are very friendly and efficient."

    Nadia

    |

    November 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Establishment KL Sentral, Bangsar by Plush from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (98)
    8.2
    /
    10
    Cleanliness8.6
    Facilities8.2
    Location8.4
    Service7.4
    Value for money8.5
    Rating
    9+ Exceptional (13)
    8-9 Excellent (6)
    7-8 Very Good (9)
    6-7 Good (7)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (6)
    Jun - Aug (14)
    Sep - Nov (14)
    Dec - Feb (7)
    All languages
    All guests (98)
    All room types
    Showing 41 verified guest comments
    123
    7.6
    Very good
    TZE from Singapore
    Solo traveler
    Duplex Suite
    Stayed 1 night in August 2019

    Great Airbnb style loft apartment”

    The Establishment or EST consist of service apartment runs by different companies as well as long term permanent resident who stays in this building. I booked through Plush and I have to commend the service provided by the team. They're responsive and attend to my request pretty promptly. One downside is the shower amenities. It can be improved. While i feel it's slightly over-priced, but the location is great just a short walk from Bangsar LRT and a short drive from KL Sentral. Not too sure if ill be back soon since i can opt for Alila Hotel (also in the same building) if i pay just a liuttle extra.

    Reviewed September 13, 2019
    10.0
    Exceptional
    Heru from Indonesia
    Business traveler
    Deluxe Loft
    Stayed 2 nights in July 2019

    Cool ”

    Nice place to stay for long journey in KL and it suitable with your family

    Reviewed August 07, 2019
    6.4
    Good
    Mei from Malaysia
    Business traveler
    One Bedroom Royal Suite
    Stayed 1 night in June 2019

    Misleading”

    I was being misled into thinking that this is a service residence with hotel amenities such as toiletries. The shower area was not dirty but there is mold stain on the joint in between tiles. There is no bath mat provided as well. Used dishwashing sponge was at the kitchenette .

    Reviewed June 21, 2019
    4.0
    chin from Malaysia
    Couple
    Queen Suite
    Stayed 1 night in May 2019

    Feel like stay in the volcano ”

    Whole loft only have one aircorn , and have very strong curry smell in the unit .

    Reviewed May 17, 2019
    6.4
    Good
    Lu from Malaysia
    Couple
    Deluxe Loft
    Stayed 3 nights in August 2018

    coffee stain on cupboard”

    not clean very well....living room have weird smell....found coffee stain at cupboard....floor dusty

    Reviewed April 12, 2019

    Hi Lu, i am really sorry about the coffee stain - our cleaners missed it. We have since installed proper protocol to ensure this doesn't happen again.

    Responded June 01, 2019
    The Establishment KL Sentral, Bangsar by Plush
    9.2
    Exceptional
    Abigail from Maldives
    Couple
    One Bedroom Suite
    Stayed 3 nights in January 2019

    Favourite Place to Stay”

    This is a studio loft with basic kitchen appliances like stove, cooking pan, kettle, microwave, plates and cutlery. I always love the view from the balcony. Bed is cozy and comfortable and you can enjoy Netflix and WiFi is fast too! Brickfield (Little India) is 3min drive if u need late night supper (mamak restaurant) and there’s the nearest 7-11. 15min to KL city if not jammed. Thou if u need to park at the provided lot and RM15 will be charged perday or u can park infront of the building but remove the car before DBKL working hours to avoid summons. Best is to parked near a old kedai runcit near the graveyard. You get to enjoy sauna and also super nice swimming pool at Level 9. I always feel like home whenever I stay here!

    Reviewed April 08, 2019
    2.4
    Leenalee from Malaysia
    Family with young children
    Studio Apartment
    Stayed 1 night in March 2019

    Family travel.”

    I've waited for one and half hour for my key. However management claim that I booked room late. It was my first bad review. Room does not provide extra towel, which I booked for three person. Called up and ask for towel, management will only provide the next day. Last and least, customers need to pay for RM15/day for the car park and it is not bare in the room. On this price, I could book a better room in bukit bintang, rather than bangsar. And the service is much better.

    Reviewed March 23, 2019
    2.0
    Siew from Malaysia
    Couple
    One Bedroom Royal Suite
    Stayed 1 night in February 2019

    Really disappointing customer service! ”

    Booked last minute and the customer service was responsive on the night i checked in. I made it really clear that i needed to leave my luggages with them after i check out the next day and the customer service who responded to me on Whatsapp said it was okay to leave my items in their office. To my suprise, when i re-asked the same question on the next day, i got informed that i could only leave my stuff at the concierge down the condo for a fee as their store was full...or else i could leave my bags in their KLCC office. It sounded really unprofessional and inconsiderate to me because i was clearly told that i could leave my luggages in their office the night before i checked in and they should have made it clear if i am not allowed/they cant keep my items for me/i would be charged a fee for luggage storage. I was in the city for a transit and i had plans after i check out, carrying around 4 bags or bringing them to their KLCC office sounded really unreasonable! I am not trying to argue over that small amount of money but they should have told me in advance, it is very unethical to give your guests blind promise and not keeping it. I hope your future guests wont have to face the same issue because the incident had seriously ruined my mood on the day and there is no way i would book second time with plush. On a side note, the accommodation wasnt impressive as well. Sorry for the bad comments but i just wanted to make sure you know what to improve and please do not treat your future guests the way i was treated.

    Reviewed February 25, 2019
    6.8
    Good
    CHIA from Malaysia
    Couple
    Duplex Suite
    Stayed 2 nights in January 2019

    Good”

    After we booked the stay, we only realised that we need to pay extra for the parking fee. Overall the hotel are in satisfactory level except for the room because the aircond swing cant cover the bedroom. so it is quite hot to stay

    Reviewed February 03, 2019
    7.2
    Very good
    AUDREY from Singapore
    Group
    Suite Queens
    Stayed 2 nights in December 2018

    Very good”

    Looks nice, as seen in pictures. However, we had to cab to shopping belts, of course there was a choice to take the train. Lobby, lifts etc had high security. But the room only has 1 key lock. Generally, ok place to stay if you're not picky. Has nice interiors etc. Major cons were that my balcony was facing a cemetery and we got bitten by bedbugs.

    Reviewed January 02, 2019

    Dear Audrey, we are quite concerned with your comment on bedbugs - we checked the entire bed in the room you stayed in and couldn't find any traces of them. We'll be calling you personally to check on this as well! Thanks for staying with us.

    Responded January 09, 2019
    The Establishment KL Sentral, Bangsar by Plush
    8.0
    Excellent
    Mohamed from Singapore
    Family with young children
    Three-Bedroom Apartment
    Stayed 3 nights in December 2018

    Good location”

    Near Bangsar LRT

    Reviewed December 26, 2018

    Thank you, Mohamed! We are linked to the Bangsar LRT via a covered overhead bridge.

    Responded June 01, 2019
    The Establishment KL Sentral, Bangsar by Plush
    6.4
    Good
    Vincent from Malaysia
    Family with young children
    Oasis 1 BR
    Stayed 3 nights in December 2018

    Misleading infomation”

    On the Oasis 1BR, it stated that have 2 queen beds or 1 single bed. When I checked in, my room has 1 queen bed. Contacted Plush, they said the room only has 1 queen bed. Very disappointed.

    Reviewed December 19, 2018

    Hi Vincent, we apologise for the error in our listing which has now been fixed. We hope the discount was acceptable.

    Responded June 01, 2019
    The Establishment KL Sentral, Bangsar by Plush
    6.8
    Good
    Nadia from Malaysia
    Solo traveler
    Stayed 7 nights in November 2018

    The toilet has sewage odour ”

    The apartment has sewage odour and when reported the staff give air freshener. They need to fix the P-trap in the toilet its just not very pleasant smells. Management & staffs are very friendly and efficient.

    Reviewed November 28, 2018

    Thanks, Nadia - we have fixed this issue!

    Responded June 01, 2019
    The Establishment KL Sentral, Bangsar by Plush
    8.8
    Excellent
    Yong from Malaysia
    Couple
    Stayed 2 nights in October 2018

    Good stay with beautiful room”

    The facilities are well provided by the owner. Room is beautiful with quiet neighbourhood. However the check in was a bit tedious as no proper instruction was given. They made us check out at 11.15am with the reason that they need to clean up the room for the next stay.

    Reviewed November 22, 2018

    Thanks, yong!

    Responded June 01, 2019
    The Establishment KL Sentral, Bangsar by Plush
    8.4
    Excellent
    Gray from New Zealand
    Couple
    deluxe superior
    Stayed 2 nights in October 2018

    Nice apartment, conveniently located next to station”

    Check-in was easy. Udy was fantastic, and came down to meet us in just a couple of minutes. Take train to Bangsar, 1 station from KLSentral on LRT line. Go out turnstiles & turn left then left again up the covered walkway bridge to EST. Go down to ground flr & register at the desk. We used WhatsApp for hassle free contact & fast checkin. Deposit required & returned without problem. Trendy loft style apartment. Balcony, washing machine/dryer, good strong hot shower, kitchen, netflix, 3D TV, great infinity pool, gym and relaxing area on L9. Very clean, easy checkout, serviced apartment so don’t expect a hotel but we loved it and will be back. Very good value and peaceful Thanks again Udy for all your help.

    Reviewed November 08, 2018
    10.0
    Exceptional
    MOHD from Malaysia
    Business traveler
    Suite Queens
    Stayed 2 nights in October 2018

    good place to stay”

    everything is very good and very recomended to stay... room very clean...

    Reviewed October 22, 2018

    Thank you so much for your kind comments, Mohd!

    Responded June 01, 2019
    The Establishment KL Sentral, Bangsar by Plush
    10.0
    Exceptional
    Shinichiro from Japan
    Business traveler
    Stayed 1 night in October 2018

    Good location”

    Good location and good facilities. Especially restaurant have good atmosphere and delicious foods.

    Reviewed October 22, 2018
    8.8
    Excellent
    stephanie from Indonesia
    Family with young children
    Stayed 3 nights in September 2018

    very recommended place to stay & valuable for money”

    i'm very dispointed coz the staff who carry my deposit was very very slowly & low response. and it make us missed our flight schedule. i'm really angry with the slowly response & there is no responsibility from the management of Establishment by Plush for their staff's mistake. 😠😠 even though their security or front staff/officer already do their job/responsibility with excellent 👍

    Reviewed October 16, 2018

    Dear Stephanie, I'm very sorry for the late staff - we didn't get notified of this until much later and came as soon as we knew! I'm glad you had a great stay :)

    Responded January 09, 2019
    The Establishment KL Sentral, Bangsar by Plush
    8.4
    Excellent
    Stephen from Malaysia
    Business traveler
    Stayed 2 nights in October 2018

    Home away from home”

    It's a serviced apartment so don't expect room service but very convenient as there's a connecting bridge from LRT Bangsar. Clean apartment with great facility.

    Reviewed October 14, 2018
    10.0
    Exceptional
    Nur from Malaysia
    Couple
    Queen Suite
    Stayed 2 nights in October 2018

    Very good except slow wifi and need to pay deposit rm500”

    Perfect stay. The room is marvellous. The pool is beautiful but the view is so so. But the wifi is very slow and sometimes can't get line at all and need to pay deposit RM500 upon check-in which they never mention before. Overall, perfect.

    Reviewed October 11, 2018

    Hi Nur, we have called the internet provider to fix this and it is now working great! We have switched the deposit amount to RM300 due to feedback from our customers. Thank you again for staying with us!

    Responded June 01, 2019
    The Establishment KL Sentral, Bangsar by Plush
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    The Establishment KL Sentral, Bangsar by Plush
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    • Excellent location
    • Thean Hou Temple
    • LRT Train Station - Bangsar is within 0.33 km