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The Excelton Hotel
Deluxe Double Room, The Excelton Hotel in Palembang
a large building with a clock on the side of it, The Excelton Hotel in Palembang
a room with a lot of windows and a lot of tables, The Excelton Hotel in Palembang
The Excelton Hotel
The Excelton Hotel
The Excelton Hotel

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8.4

Excellent

616 reviews

616 reviews

Breakfast7
Housekeeping6
Food & Dining1
See map
See map

8.6

Excellent

Location rating score

Excellent location - 220 meters from city center
Parking
FREE
Popular landmarks
Palembang Icon 1.9 km
Kambang Iwak Besak Park 2.8 km
G Art Studio 3.6 km
Great Mosque of Palembang 3.8 km
Monpera 3.9 km
Ampera Bridge 4.3 km
Al-Qur'an Al-Akbar 5.5 km
Benteng Kuto Besak 6.2 km
Jakabaring Sport Complex 8.4 km
Kemaro Island 9.2 km
Nearby landmarks
Rumah Sakit Siti Khadijah 190 m
RS Bunda 470 m
Palembang Square Mall, Kota Palembang, Sumatera Selatan 720 m
Demang Station 860 m
Palembang City Center Complex 1.3 km
Palembang Square 1.4 km
Carrefour Palembang 1.4 km
RS Siloam Sriwijaya 1.5 km
Garuda Dempo Station 1.6 km
Bumi Sriwijaya Stadium 1.6 km

The Excelton Hotel

Jalan Demang Lebar Daun No.58, Ilir Barat, Palembang, Indonesia, 30151 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ilir Barat part of Palembang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ampera Bridge. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

880 meters to public transportation

Front desk [24-hour]

Airport transfer

750 meters to Palembang Square Mall, Kota Palembang, Sumatera Selatan

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Palembang every 3 minutes on Agoda.com
Value for money8.5
Distance to city center1.9 km
Location rating8.6
Nearest airportSultan Mahmud Badaruddin II Airport (PLM)
Distance to airport8.9 km

Rooms available at The Excelton Hotel

Presidential Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Suite Room
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Junior Suite Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Triple Room
...
    Enter dates to see prices
    Double Sea View
    ...
      Enter dates to see prices
      Villa
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at The Excelton Hotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to The Excelton Hotel?

        The Excelton Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Excelton Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Excelton Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Palembang with private transportation, the hotel can arrange car rental for you.

        Is breakfast offered at The Excelton Hotel?

        Start your mornings right, with the continental and buffet breakfast options offered at The Excelton Hotel. Adults can enjoy breakfast offered with an additional charge of 195000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at The Excelton Hotel?

        The Excelton Hotel features an on-site restaurant for your dining convenience.

        What is the smoking policy at The Excelton Hotel?

        The Excelton Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        What is the closest train, metro, or bus station to The Excelton Hotel?

        Demang Station is the closest train, metro, or bus station, about 850 m away from The Excelton Hotel.

        What restaurants are nearby The Excelton Hotel?

        Restaurants including River Side Restaurant, Pempek Candy and Pempek & Es Kacang Vico are popular in The Excelton Hotel’s neighborhood which is known as Ilir Barat.

        What popular shopping places are close to The Excelton Hotel?

        Located in the Ilir Barat area, The Excelton Hotel is close to great shopping choices like Palembang Icon, Palembang Square Mall, Kota Palembang, Sumatera Selatan and Palembang Indah mall.

        What are popular attractions near The Excelton Hotel?

        Guests at The Excelton Hotel can easily visit Great Mosque of Palembang, Kambang Iwak Besak Park and Monpera located in the Ilir Barat area.

        What popular natural sightseeing spots are close to The Excelton Hotel?

        The Excelton Hotel is located in the Ilir Barat area, which is famous for natural sightseeing destinations such as Hutan Wisata Punti Kayu and Punti Kayu Forest.

        See map

        Explore the neighborhood

        What people love about The Excelton Hotel

        • 9.2

          Exceptional
          Cleanliness

          "The room was clean and comfortable."

          Kristiani

          |

          May 4, 2022

        • 8.4

          Excellent
          Location

          "Location wise also good, room is clean and spacious"

          Astari

          |

          July 29, 2019

        • 10

          Exceptional
          Location

          "Good location, facilities, and best foods😃👍🏻"

          Abir

          |

          June 9, 2022

        Property ranking|Compared to 259 Palembang properties
        See all rankings
        Room size
        47 sqm.
        Cleanliness score
        8.8/10
        Couples review score
        8.8/10
        Service score
        8.6/10
        Bigger than
        97
        %
        of Palembang properties
        Better than
        88
        %
        of Palembang properties
        Better than
        87
        %
        of Palembang properties
        Better than
        86
        %
        of Palembang properties
        Overall rating:

        8.4

        Excellent
        616 reviews
        Cleanliness
        8.8
        Facilities
        8.4
        Location
        8.6
        Read all reviews >
        What travelers say they love:
        Variety breakfast a good value for the money
        Defi from Indonesia
        Family with older children
        More about The Excelton Hotel

        More about The Excelton Hotel

        The Excelton Hotel

        Take advantage of the many attractions Palembang has to offer with a stay at The Excelton Hotel.
        Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Palembang.
        Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at The Excelton Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
        Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
        Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Excelton Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
        In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


        Dining and things to do

        Every morning you can wake up to a delicious free breakfast at The Excelton Hotel. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
        Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
        Check out the hotel's fitness facility to stay fit and firm on vacation.


        Around the property

        Experience all the sights and local attractions of Palembang with The Excelton Hotel as your base. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Kemaro Island located 9.1 km away. Don't forget to stop by Benteng Kuto Besak located 6.2 km away, where everyone who visits Palembang wants to have their photo taken.


        Reasons to stay here

        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 87% of the city's other accommodations.
        Past guests love the cleanliness here, ranking it higher than 87% of the city's accommodation.
        Guests who stayed here really appreciated the room comfort, scoring it higher than 87% of accommodations in the city.

        Show less

        Amenities and facilities

        Excellent
        Facilities

        8.4

        Most talked about facilities

        Breakfast

        5 mentions

        Swimming Pool

        4 mentions

        Housekeeping

        3 mentions

        Languages spoken
        • English
        • Indonesian
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Massage
        • Pool with view
        • Spa
        • Spa/sauna
        • Swimming pool [indoor]
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Hot water linen and laundry washing
        • Rooms sanitized between stays
        • Safe dining setup
        • Staff trained in safety protocol
        Dining, drinking, and snacking
        • Bar
        • BBQ facilities
        • Breakfast [buffet]
        • Breakfast [continental]
        • Breakfast [free]
        • Coffee shop
        • Kitchen
        • Poolside bar
        • Restaurants
        • Room service [24-hour]
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Fireplace
        • Food delivery
        • Grooming service
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Xerox/fax in business center
        For the kids
        • Kids meal
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [private]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms
        Getting around
        • Airport transfer
        • Car park [charges apply]
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Valet parking
        Available in all rooms
        • Adapter
        • Additional toilet
        • Air conditioning
        • Alarm clock
        • Bathrobes
        • Carpeting
        • Closet
        • Clothes dryer
        • Clothes rack
        • Coffee/tea maker
        • Complimentary tea
        • Concierge
        • Desk
        • Electric kettle
        • Fire extinguisher
        • Fitness club privileges
        • Free bottled water
        • Free instant coffee
        • Hair dryer
        • In-room safe box
        • Ironing facilities
        • Linens
        • Mini bar
        • Non-smoking
        • Pool facilities
        • Private bathroom
        • Safety/security feature
        • Satellite/cable channels
        • Seating area
        • Separate dining area
        • Shared bathroom
        • Shower
        • Slippers
        • Smoke detector
        • Socket near the bed
        • Soundproofing
        • Telephone
        • Tile/marble flooring
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Wooden/parqueted flooring

        Food and dining

        Breakfast options
        • American
        • Asian
        • Continental
        • Halal
        • Buffet
        Restaurants on site
        Perfecto Cafe
        • Cuisine: American, Asian
        • Menu: Buffet, A-la-carte

        Location

        Jalan Demang Lebar Daun No.58, Ilir Barat, Palembang, Indonesia, 30151
        Excellent
        Location

        8.6

        Airports
        • Sultan Mahmud Badaruddin II Airport (PLM)
          8.9 km
        • Depati Amir Airport (PGK)
          180.9 km
        Public transportation
        • Demang Station
          860 m
        • Garuda Dempo Station
          1.6 km
        Hospital or clinic
        • Rumah Sakit Siti Khadijah
          190 m
        Shopping
        • Palembang Icon
          1.9 km
        Cash withdrawal
        • ATM
          140 m

        What's nearby

        Popular landmarks
        • Palembang Icon
          1.9 km
        • Kambang Iwak Besak Park
          2.8 km
        • G Art Studio
          3.6 km
        • Great Mosque of Palembang
          3.8 km
        • Monpera
          3.9 km
        • Ampera Bridge
          4.3 km
        • Al-Qur'an Al-Akbar
          5.5 km
        • Benteng Kuto Besak
          6.2 km
        • Jakabaring Sport Complex
          8.4 km
        • Kemaro Island
          9.2 km
        Nearby landmarks
        • Rumah Sakit Siti Khadijah
          190 m
        • RS Bunda
          470 m
        • Palembang Square Mall, Kota Palembang, Sumatera Selatan
          720 m
        • Demang Station
          860 m
        • Palembang City Center Complex
          1.3 km
        • Palembang Square
          1.4 km
        • Carrefour Palembang
          1.4 km
        • RS Siloam Sriwijaya
          1.5 km
        • Garuda Dempo Station
          1.6 km
        • Bumi Sriwijaya Stadium
          1.6 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        • Reception open until23:30
        Getting around
        • Distance from city center1.9 km
        • Travel time to airport (minutes)35
        Extras
        • Breakfast charge (unless included in room price)195000 IDR
        The property
        • License Id / Local Tax ID/ Entity Name032306375307000
        • Number of bars/lounges1
        • Number of floors10
        • Number of restaurants1
        • Number of rooms 149
        • Room voltage220
        • Year property opened2017

        Reviews of The Excelton Hotel from real guests

        Provided by verified guests of Agoda
        8.4
        /
        10
        Cleanliness8.8
        Facilities8.4
        Location8.6
        Service8.6
        Value for money8.5
        High score for Palembang
        Rating
        9+ Exceptional (106)
        8-9 Excellent (38)
        7-8 Very Good (30)
        6-7 Good (7)
        <6 Below Expectation (52)
        Time of the year
        Mar - May (46)
        Jun - Aug (58)
        Sep - Nov (43)
        Dec - Feb (86)

        Show reviews that mention 

        Showing 233 verified guest comments
        12345
        10.0
        Exceptional
        Cindy from Indonesia
        Family with teens
        Club Room
        Stayed 1 night in September 2021

        All is good ”

        Location is strategic. Swimming pool indoor at 9th floor. Breakfast is so good. The club room is spacious with bathub and shower separated.

        Reviewed September 23, 2021

        See room deals

        10.0
        Exceptional
        Basri from Indonesia
        Solo traveler
        Deluxe Twin Room
        Stayed 1 night in June 2020

        Room 728”

        Overall is good, very nice room and staff is friendly.

        Reviewed June 30, 2020

        See room deals

        9.2
        Exceptional
        Kristiani from Indonesia
        Family with teens
        Deluxe Double Room
        Stayed 2 nights in December 2021

        So far one of the best five-star hotel ever”

        We are a family of 4 and stayed for 2 nights. The room was clean and comfortable. The location is not too far from the city center, you can access the Palembang Icon Mall and Palembang Trade Center easily. Breakfast was nice and delicious, so far we enjoyed staying at this hotel.

        Reviewed May 04, 2022

        See room deals

        10.0
        Exceptional
        Abir from Indonesia
        Family with young children
        Deluxe Twin Room
        Stayed 4 nights in June 2022

        Nice”

        Good location, facilities, and best foods😃👍🏻

        Reviewed June 10, 2022

        See room deals

        9.2
        Exceptional
        Rika from Indonesia
        Group
        Deluxe Double Room
        Stayed 3 nights in June 2021

        Nice hotel in Palembang”

        King size bed was good, breakfast was great with many options, location at Ilir Barat was near to many places. Overall it’s a good place to stay in Palembang.

        Reviewed July 04, 2021

        See room deals

        9.6
        Exceptional
        Defi from Indonesia
        Family with teens
        Club Room
        Stayed 2 nights in September 2020

        Good”

        Spacious room..variety breakfast a good value for the money

        Reviewed September 30, 2020

        See room deals

        9.6
        Exceptional
        Evi from South Africa
        Solo traveler
        Deluxe Twin Room
        Stayed 1 night in July 2022

        Exceptional”

        Need trash cans in the bathroom and need another pair of slippers

        Reviewed July 11, 2022

        See room deals

        9.2
        Exceptional
        DENNY from Indonesia
        Solo traveler
        Room Assigned on Arrival
        Stayed 1 night in July 2022

        Best affordable price hotel”

        Easy to reach location

        Reviewed July 16, 2022

        See room deals

        9.2
        Exceptional
        Hindra from Indonesia
        Business traveler
        Deluxe Twin Room
        Stayed 1 night in July 2019

        Good Hotel”

        The Hotel was overall, but the parking lot was so small

        Reviewed July 29, 2019

        See room deals

        8.4
        Excellent
        Astari from Indonesia
        Solo traveler
        Club Room
        Stayed 1 night in July 2019

        Nice hotel”

        Hotel is very nice with super helpful staffs, easy payment process. The hotel can be contacted by whatsapp. Location wise also good, room is clean and spacious

        Reviewed July 29, 2019

        See room deals

        8.4
        Excellent
        Ade from Indonesia
        Group
        Deluxe Double Room
        Stayed 1 night in September 2021

        Nice hotel”

        It's a very nice hotel at a fairly good price. Good place to stay with your friends and family. Although, it took the staff three calls for them to finally send up an iron when we asked. I had to ask in English for them to act quickly.

        Reviewed September 07, 2021

        See room deals

        8.8
        Excellent
        rheino from Indonesia
        Family with young children
        Deluxe Double Room
        Stayed 1 night in June 2019

        Good”

        Nice place, clean n good service.

        Reviewed June 26, 2019

        See room deals

        9.2
        Exceptional
        Naek from Indonesia
        Couple
        Deluxe Double Room
        Stayed 1 night in December 2021

        Recomended Hotels”

        Sini aja lur

        Reviewed January 10, 2022

        See room deals

        8.0
        Excellent
        Praditya from Indonesia
        Family with young children
        Club Room
        Stayed 2 nights in January 2019

        Need improvement on standard service details”

        Nice hotel, good hospitality, tasty breakfast, though need improvement on standard service details, i.e. replacing complimentary bottled water every day, replacing extra towel for extra bed

        Reviewed January 11, 2019

        See room deals

        8.0
        Excellent
        Mahyouhendra from Indonesia
        Family with young children
        Deluxe Double Room
        Stayed 1 night in May 2022

        Very good”

        overall was good and neat hotel, Restaurant also good with delicious food, the only issue is Swimming pool which is not accommodate the children because they only have 150 cm depth wimming pool only

        Reviewed May 18, 2022

        See room deals

        7.6
        Very good
        Mahyouhendra from Indonesia
        Family with young children
        Room Assigned on Arrival
        Stayed 1 night in May 2022

        Very good”

        Overall of the Hotel facilities was very Good, The Staff is so Humble, food Also good and tasty, Unfortunately the Swimming Pool only for 1.5m depth which is not accommodate the children. The Children is crying since they know that the Swimming pool is not suit or them

        Reviewed May 18, 2022

        See room deals

        7.6
        Very good
        Petrus from Indonesia
        Couple
        Deluxe Twin Room
        Stayed 3 nights in November 2021

        Very good”

        Maintenance of room was poor; towels seem too old, bathroom uncleanness, tv was not working well. Food is good and reasonable price.

        Reviewed November 19, 2021

        See room deals

        7.6
        Very good
        Michael from Indonesia
        Business traveler
        Club Room
        Stayed 5 nights in December 2021

        Not so great staff”

        This is a five star hotel but the staff isn't friendly. Please upgrade the staff attitude.

        Reviewed December 15, 2021

        See room deals

        8.0
        Excellent
        Ricko from Indonesia
        Family with young children
        Deluxe Room
        Stayed 1 night in May 2022

        Very good”

        Not reccomended

        Reviewed May 09, 2022

        See room deals

        6.4
        Good
        M from Indonesia
        Family with young children
        Deluxe Twin Room
        Stayed 1 night in November 2020

        Slippery Stairs”

        My wife and daughter fell from the pool stairs due to slippery stairs and staffs were just like ignoring the situation.

        Reviewed November 10, 2020

        See room deals

        12345
        This is a popular property. Don't miss out!

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